Charles County Department of Health

4545 Crain Highway White Plains, MD 20695
Outpatient
Charles County Department of Health MD 20695

About Charles County Department of Health

Charles County Department of Health, located in White Plains, Maryland is a public alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient.

Specialty rehab programs at Charles County Department of Health include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Charles County Department of Health has received accreditations from CARF.

Latest Reviews

Peggy McDade
4 months ago on Google
1
No call backs and IF you do talk to someone, they hang up on you! Some mental health professionals, HA!!!!
KEISHEA SIMMONS
4 months ago on Google
5
Love them
Michele Darr
5 months ago on Google
1
The Charles County Health Department has declined in the last few years with its services providers, mental health, and substance use disorder departments. Especially in dealing with Matt medication. Awawu Ojikutu -MDH- one of thedoctors who would switch patients to other doctors all the time, there is nothing steady or solid about meeting with one particular doctor because they seem to get interns in there and then just throw everybody on the interns. My particular grievance with the health department after being with them for a very long time was .I actually got dismissed as a patient, because there was a discrepancy at the pharmacy. Awawu Ojikutu -MDH- Was-the prescribing doctor And she did not want to take time to listen to what was going on about my medication. The pharmacy kept telling me that the medication was not available that it had not been called in yet, and Awawu Ojikutu -MDH- told me that it had already been called in. Well, I have one person telling me it s not been called in (the pharmacy) and she keeps telling me it has been called in. This had me calling the health department multiple times and I guess this made her angry. Awawu Ojikutu -MDH- She dismissed me as a patient!!! I thought it was pretty shallow for her to do that just because she was getting multiple phone calls. I was confused. I am the patient. She honestly could have taken time to listen to the patients concerns and the problem. Maybe she could ve gotten on the phone with the pharmacy to help me with the problem?? The health department that I used to know is no longer practicing principles that are guaranteed to help the clients and the patients who are there for service and who are paying!!!On top of all that the previous provider that I saw for MATT medication actually shared my medical information with another person, and I was not even present. The reason I know this is because she was talking to my husband at his appointment, he saw the same doctor and she talked to him about my medical needs, which is a HIPAA violation, I feel like I could sue them and I really want to take action and at least write a professional grievance to someone at the Charles County Health Department!
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
8.2 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Once a person has become addicted to a substance, drug rehab in Maryland is often necessary to overcome that addiction. These programs provide the tools individuals need to manage the physical, mental, and emotional issues involved and begin a successful recovery journey.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (301) 609-6700
Building icon

4545 Crain Highway
White Plains, MD 20695

Fact checked and written by:
Sehar Uddin

Reviews of Charles County Department of Health

3.23/5 (39 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
16
4
5
3
1
2
4
1
13

Reviews

4.5

They are doing the best they can to help people in need. Thanks to the staff for being friendly and helpful every time. My only complaint is the long wait before an appointment.

Reviewed on 2/21/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (38 reviews)
Peggy McDade
4 months ago
1

No call backs and IF you do talk to someone, they hang up on you! Some mental health professionals, HA!!!!

Sara Culbreth
4 months ago
5

KEISHEA SIMMONS
4 months ago
5

Love them

Michele Darr
5 months ago
1

The Charles County Health Department has declined in the last few years with its services providers, mental health, and substance use disorder departments. Especially in dealing with Matt medication. Awawu Ojikutu -MDH- one of thedoctors who would switch patients to other doctors all the time, there is nothing steady or solid about meeting with one particular doctor because they seem to get interns in there and then just throw everybody on the interns. My particular grievance with the health department after being with them for a very long time was .I actually got dismissed as a patient, because there was a discrepancy at the pharmacy. Awawu Ojikutu -MDH- Was-the prescribing doctor And she did not want to take time to listen to what was going on about my medication. The pharmacy kept telling me that the medication was not available that it had not been called in yet, and Awawu Ojikutu -MDH- told me that it had already been called in. Well, I have one person telling me it s not been called in (the pharmacy) and she keeps telling me it has been called in. This had me calling the health department multiple times and I guess this made her angry. Awawu Ojikutu -MDH- She dismissed me as a patient!!! I thought it was pretty shallow for her to do that just because she was getting multiple phone calls. I was confused. I am the patient. She honestly could have taken time to listen to the patients concerns and the problem. Maybe she could ve gotten on the phone with the pharmacy to help me with the problem?? The health department that I used to know is no longer practicing principles that are guaranteed to help the clients and the patients who are there for service and who are paying!!!On top of all that the previous provider that I saw for MATT medication actually shared my medical information with another person, and I was not even present. The reason I know this is because she was talking to my husband at his appointment, he saw the same doctor and she talked to him about my medical needs, which is a HIPAA violation, I feel like I could sue them and I really want to take action and at least write a professional grievance to someone at the Charles County Health Department!

Kim Schweitzer
6 months ago
4

Needed to get a death certificate. In and out quickly.

Yanira Ramirez
1 year ago
1

Those who apply for the insurance are racist. I have had check queues for 4 months and when I went to ask about the insurance they did not know where they had the application papers and seeing how big my stomach was, they still ask me for a proof of insurance. pregnancy they really are useless

Ana Rodriguez
1 year ago
4

I ve moved from PG county to Charles recently and let me just say, this is a step up. The only downside would be the lady sitting in the booth that s in the middle of the lobby. I was literally standing there waiting for her to look up from the computer screen (she never did) until I noticed the sign of where I had to go.The receptionist for WIC was another story. Very friendly and attentive.

Silvia Quarles
1 year ago
5

Nice people

Thomas Murphy Jr
1 year ago
1

Lazy workers

Nalani Ferebee
2 years ago
1

They never answer the phone, been calling for WEEKS. Then you can t do a walk-in , sick of these mfs

Mutiat Balogun
2 years ago
4

Stan Beall
2 years ago
2

Can't get anyone to talk to. Can't get answers.

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Charles County Department of Health

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

MedMark Treatment Centers
Belcamp, MD (410) 273-9700

MedMark Treatment Centers

MedMark Treatment Centers offers outpatient treatment for individuals with a... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?