Charles Cannon Memorial Hospital

434 Hospital Drive
Linville NC, 28646

The facilities at Charles Cannon Memorial Hospital in Linville, NC 2

About Charles Cannon Memorial Hospital

Charles Cannon Memorial Hospital is a multidisciplinary hospital in Linville, North Carolina. They feature departments like an emergency room and a lab, but they also have an outpatient behavioral health clinic. At this clinic, they offer individualized treatment for any behavioral health needs like drug and alcohol addiction and mental health disorders. They have a sliding scale for fees, so you can get help without worrying if you can afford it.

For the most part the treatment here is what you would expect from behavioral health care. They have individual therapy to help you understand more about yourself and your addiction in a way that empowers your recovery. They also have family therapy to help you rebuild relationships with your family and bring you together as a team working toward your recovery. But what’s unlike most behavioral health centers is that they help kids here as well as adults.

This clinic is part of the UNC Health Appalachian network, so they can coordinate your addiction treatment with your other medical care. They have inpatient behavioral health; however this moved to their new facility, the Appalachian Regional Behavioral Health Hospital. Your team here can refer you to the inpatient center if that’s a better fit for you.

While some clients here have complaints about policies and administration like the wait time for appointments, there are also many patients who say that the staff here is knowledgeable and helpful, especially after the staff has had time to get to know them.

Latest Reviews

Amber DeCarlo
1 week ago on Google
1
I went in with chronic insomnia. Lost control of my dad just of system after not sleeping for more than 11 days. The doctor came in for five minutes and told me that he was discharging me that this was chronic insomnia and he doesn t deal with it. Said he could give me something to go to sleep, but I need to go home and deal with my regular physician. He didn t even have the common decency to ask me any questions of what was wrong with me or what I had been through. Didn t offer a sleep study. Was very rude to me and my husband. Wouldn t talk to us for more than a minute or answer any questions. His name was doctor. Douglas Shields. People have been known to kill their self for not sleeping. He is very unprofessional. I wouldn t take my worst enemy here.
Response from the owner1 week ago
We are sorry to hear that you had a negative experience with us. Please reach out to us at (828) 263-1207 when you can so we can address this situation directly. Thank you!
Denine Clark
2 months ago on Google
5
The er at cannon is excellent I saw Dr Aldridge and she is one of the best er doctor's I've ever had, the entire staff was kind, knowledgeable. I think this er is one of the best in our great state.
Response from the owner1 month ago
Denine, we're glad you had such a wonderful experience with us! Thank you for letting our team know how we did. We look forward to helping again in the future. Take care!
Stephanie Rowley
2 months ago on Google
5
Great customer service. Jerry our nurse and Dr. Nelson were fantastic. Very informative and compassionate. My husband broke two ribs. Answered all our questions. We were visiting area for two months.
Response from the owner1 month ago
Stephanie, we are very happy we could provide you and your husband with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Location

Accepted Insurance

Charles Cannon Memorial Hospital works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (828) 737-7000
Building icon

434 Hospital Drive
Linville NC, 28646

Fact checked and written by:
Nikki Wisher, BA
Edited by:
Kerry Nenn, BSW

Reviews of Charles Cannon Memorial Hospital

3.78/5 (78 reviews)
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Reviews

1

Not very pleasant, it seems to me this place cares more about profit then it does the people...

Reviewed on 4/9/2018
5

I have been in Cannon BHU 2 times now. I am a caretaker of my brother and sister. My last stay was in February 2018. The classes they offer, teaching about coping skills, and the care they offer helped me recover quickly! This is a facility that truly cares! They listen to ... Read More

Reviewed on 3/3/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.8 (76 reviews)
Amber DeCarlo
1 week ago
1

I went in with chronic insomnia. Lost control of my dad just of system after not sleeping for more than 11 days. The doctor came in for five minutes and told me that he was discharging me that this was chronic insomnia and he doesn t deal with it. Said he could give me something to go to sleep, but I need to go home and deal with my regular physician. He didn t even have the common decency to ask me any questions of what was wrong with me or what I had been through. Didn t offer a sleep study. Was very rude to me and my husband. Wouldn t talk to us for more than a minute or answer any questions. His name was doctor. Douglas Shields. People have been known to kill their self for not sleeping. He is very unprofessional. I wouldn t take my worst enemy here.

Response from the owner1 week ago
We are sorry to hear that you had a negative experience with us. Please reach out to us at (828) 263-1207 when you can so we can address this situation directly. Thank you!
Denine Clark
2 months ago
5

The er at cannon is excellent I saw Dr Aldridge and she is one of the best er doctor's I've ever had, the entire staff was kind, knowledgeable. I think this er is one of the best in our great state.

Response from the owner2 months ago
Denine, we're glad you had such a wonderful experience with us! Thank you for letting our team know how we did. We look forward to helping again in the future. Take care!
Stephanie Rowley
2 months ago
5

Great customer service. Jerry our nurse and Dr. Nelson were fantastic. Very informative and compassionate. My husband broke two ribs. Answered all our questions. We were visiting area for two months.

Response from the owner2 months ago
Stephanie, we are very happy we could provide you and your husband with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Lili Rehak
3 months ago
5

I've been here for some testing and scans, and I have to say the technicians who did the Xrays, mammos, and Dexascan were amazing. No wait time to speak of, and excellent, knowledgable and very thoughtful and kind people. I am very impressed.

Response from the owner3 months ago
Hi Lili, thank you for taking the time to leave a review for us! We're happy we could meet your expectations.
Ryan B
3 months ago
5

What a special place and group of heros. Thank you Dr. Rogers, Mary, Susan, Brie, Paige, & Darrel in the emergency room. Me and my family really appreciate how well you took care of my son. Everyone was caring and very efficient. All of you are excellent communicators and it was apparent to me right away he was getting the best care possible.It is obvious that you all love what you do!

Response from the owner3 months ago
Ryan, we are very happy we could provide you and your son with a positive experience! We will pass along your kind words to our team. Please let us know if there is anything else we can do for you; we are more than happy to help.
Donna Pham
3 months ago
1

On June 30, 2024 I sustained multiple broken bones and contusions due to a fall. I was seen in the ER by Jennifer Nelson. She was very rude and inconsiderate. Her diagnosis proved to be unreliable after a follow up visit with an orthopedic doctor. She came is chewing candy or her lunch while she flippantly gave me an inaccurate diagnosis. I was treated in a very disrespectful manner, and I can honestly say this doctor (Jennifer Nelson ) is unreliable and lacks compassion.

Response from the owner3 months ago
Please reach out to us at (828) 263-1207 when you can so we can address this situation directly. Thank you and take care!
Caroline McFarlane
3 months ago
5

Great hospital! My boyfriend and I were visiting from out of state, when he suddenly needed an ambulance to a hospital (he's completely okay now, thankfully). The nurse we had, Bree, was absolutely phenomenal! She was so kind, knowledgeable, easy to talk to and answered all questions we had, both medical and rock climbing related. The doctor, radiologist and reception were all so nice and helpful as well. I gotta say, I was so nervous going to an unfamiliar hospital, in an unfamiliar state but I'm so happy and feel so blessed that we ended up here. Thank you to everyone who helped us!

Response from the owner3 months ago
Caroline, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Take care!
Glenn Jacobs
4 months ago
5

Visit to the ER last night. Everyone was professional and caring. Assessment and treatment (scan, lab & procedure) rendered very timely for which I was extremely grateful. Referral for follow-up care to local physician offered. Highly recommend the facility's ER.

Response from the owner4 months ago
Glenn, thank you so much for your high rating! We are always more than happy to assist you if anything else comes up. Take care!
Gary Herskowitz
4 months ago
5

Dr. Nelson was soooo nice and helped me understand my health issue. And the support staff were excellent and nice as well. Glad I found you. Thank you

Response from the owner4 months ago
Gary, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Karen Hutcherson
5 months ago
5

My nurse Brie was wonderful. She immediately took me under her wing. Such a gentle, kind, warm & knowledgeable nurse. Thank you Brie for making my pain go away.

Response from the owner5 months ago
Karen, we're glad you had such a wonderful experience with us! We will pass along your kind words.
Inezmarie Schaut
5 months ago
5

No one likes going to the emergency room, but I can actually say we had an enjoyable experience here and would absolutely return (though hopefully we don t have to). Our nurses Deanna and Bri were super kind and always made sure we were comfortable. They also kept us updated on the progress of the tests that were ordered. Dr Pierson was knowledgeable, kind and patient. He took his time explaining the test results and ran a multitude of tests. The whole ER team was efficient and extremely caring. Thank you everyone!

Response from the owner5 months ago
Inezmarie, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Jim M.
6 months ago
4

Response from the owner6 months ago
Jim, thank you so much for your high rating!
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