ChangePoint Integrated Health

2500 East Show Low Lake Road
Show Low AZ, 85901

ChangePoint Integrated Health AZ 85901

About ChangePoint Integrated Health

Changepoint Integrated Health operates an outpatient addiction recovery clinic in Show Low, Arizona. This is part of their behavioral and medical services to empower the community to live healthier lives. They offer various services to facilitate recovery from substance abuse disorders. This includes individual counseling and intensive outpatient group sessions. These sessions are supportive, encouraging and educational. You get to understand the root causes of your addiction, all while building solid coping skills and relapse prevention strategies.

You can also participate in their domestic violence and anger management groups. That way you can learn how to manage your emotions and break negative behavior patterns linked to substance abuse. Groups are available in both afternoons and evenings, Monday through Thursday.

This facility also offers Suboxone therapy for the treatment of opioid use disorder. Suboxone is an FDA approved medicine used in managing withdrawal symptoms. This enables you to participate in counseling and therapy for lasting recovery.

It’s noteworthy that CARF accredits this facility. This means they satisfy the highest standard for quality care. It’s also helpful that they accept Medicaid, Medicare and CHIP.

Their integrated approach means you’ll have a lot of recovery resources at your disposal. This makes sense, since addiction is complex and lasting recovery requires comprehensive community support. This includes housing support, vocational rehabilitation and peer support. Other supports include transportation assistance, peer support and access to health coaches. These benefit services are typically facilitated through a case manager.

They also offer comprehensive psychiatric care from evaluation and assessment to medical monitoring and stabilization. This is beneficial, particularly if you’re suffering from addiction with co-occurring mental health issues. Court-ordered services like DUI are also available for judicial-involved individuals.

Latest Reviews

Patsy Malinowski
1 month ago on Google
1
This facility is a danger to the mental health of those on this mountain. Since moving here Changepoint has been nothing but difficult. A referral was sent to Changpoint in 2019 for my son, Changepoint refused to give my son an appointment until the referral department called me, they NEVER called. Months later he found treatment at another facility. Meanwhile his mental health suffered waiting for help. I decided to never do business with Changepoint again. Recently my daughters JPO asked for her to be evaluated at Changpoint by COURT ORDER, I was assured the courts would be paying for it. After I tried to set up the evaluations Changepoint tried to charge me, I told them the courts are paying for it and that it is fraud to collect payment from the courts and myself. The office manager and Linda discussed the situation, with my daughters paperwork in hand, still came to the conclusion they were going to charge me. Ask instructed by the JPO office I left the building and reported back to them the situation. They told me to go home and they would sort it out. I'm going in again today, to make another attempt. However I have sent a request to the JPO office to complete this testing elsewhere, even if I have to pay for it. I genuinely belive that no matter my daughters answers Changepoint will request more of her so they can bill for it, and try to bill twice at that. When discussing this with some locals, and knowing good medical staff that quit, I've been informed the CEO himself was overheard saying he doesn't care about treating the staff well because they are easily replaced. (he was speaking of medical assistants). The people "in charge" of this facility are an imminent danger to the behavioral health patients on this mountain.
Tim Straw
1 month ago on Google
1
Program director Jessica was not truthful when my children were discharged and it caused them to not be able to be seen a year and a half later. She has been bias against me since she made claims I recorded a Counsling session which did not happen. She also refuses to give me her state board number for a complaint in her. They have been withholding medical information about my children too. These people will mess around with your children s mental health more than help them. Just look at their reviews
Hoss IVXX
1 year ago on Google
1
Horrible people that shouldn't be working in mental health. Only seem to care about money not you!!

Location

Accepted Insurance

ChangePoint Integrated Health works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehab is designed primarily for persons in early recovery and those who are exiting detox programs. It's ideal for clients in crisis or at an elevated risk of relapse. Inpatient treatment centers provide housing and meals, allowing clients to focus on their recovery away from distractions and addiction triggers. Clients engage in intensive psychotherapy, and many inpatient programs feature recovery-focused life skills training and/or complementary therapies like meditation, creative arts therapy, and other holistic treatments.
intensive-outpatient iconIntensive Outpatient
Intensive inpatient programs (IOP) offer high-level support for clients in early recovery, those exiting detox or inpatient rehabs, and those at an elevated risk of relapse. Intensive outpatient treatment typically includes rigorous individual, group, and family counseling. Evidence-based complementary therapies, such as acupuncture and massage, are widely available. Medication assisted treatment (MAT) may be provided. Clients in IOP receive a minimum of nine hours of treatment per week but may engage in up to 20 treatment hours weekly.
aftercare iconAftercare Support
Rehab aftercare programs support clients' successful reintegration into their home, workplace, and community. Drug rehab aftercare presumes that recovery requires life-long support. These programs typically offer a wide variety of services customized for the clients' unique and evolving needs. Clients may receive vocational training and career counseling, housing assistance, legal aid, peer coaching, and 12 step program induction, among other services. Clients' case managers often play a lead role in rehab aftercare planning.
sober-living iconSober Living Homes
If you're struggling with adjusting to daily life after inpatient rehab, a sober living home in Arizona may be a good option. These residences offer an in-between option where you can practice the skills you learned in rehab in a structured, drug-free environment. This transition can help you prepare to face the "real world" after treatment. You'll live with others in recovery and follow house rules such as contributing to chores and paying rent.
heart-hands iconIntervention Services
If a person denies their substance abuse behavior when confronted one-on-one, a drug intervention in Arizona may be necessary. An intervention may be formally planned with intervention services from a professional who can guide loved ones through this process. The intervention involves confronting someone with how their drinking or drug use has affected themselves and everyone around them and encourages them to get treatment.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) offers a short-term alternative to inpatient treatment or a step-down option after a residential program. With PHP treatment, you'll receive 6 to 8 hours of daily support, up to 5 days a week. The duration of a partial hospitalization program can vary with the average length being 90 days. While commuting is necessary, some programs also offer telehealth options. PHP treatment is often covered by insurance and typically offers medication management, relapse prevention techniques, and behavioral therapy.
medically-assisted-detox iconMedically Assisted Detox
The safest way to remove addictive substances from your body is done under the care of licensed medical professionals. Known as medically assisted detox, this level of care is typically in an inpatient setting with a team of medical experts that may include doctors, nurses, and mental health clinicians. Medications like Suboxone, methadone, or Vivitrol may be administered to help alleviate withdrawal symptoms.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Also known as CBT, cognitive behavioral therapy in Arizona is one of the most common types of psychotherapy. It offers a structured method of counseling that effectively treats substance use disorder and dual diagnosis disorders.

Amenities

  • home-setting iconResidential Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (928) 537-2951
Building icon

2500 East Show Low Lake Road
Show Low AZ, 85901

Fact checked and written by:
Chika Uchendu
Edited by:
Kerry Nenn, BSW

Reviews of ChangePoint Integrated Health

2.5/5 (31 reviews)
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Reviews

2.5

Pros: my therapists gave me just the tools I needed to help myself. Cons: I travel far and wide to go to my appointments and receptionists don't care about proper patient care, more than one time they cancelled without telling me in advance

Reviewed on 2/18/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (30 reviews)
Patsy Malinowski
1 month ago
1

This facility is a danger to the mental health of those on this mountain. Since moving here Changepoint has been nothing but difficult. A referral was sent to Changpoint in 2019 for my son, Changepoint refused to give my son an appointment until the referral department called me, they NEVER called. Months later he found treatment at another facility. Meanwhile his mental health suffered waiting for help. I decided to never do business with Changepoint again. Recently my daughters JPO asked for her to be evaluated at Changpoint by COURT ORDER, I was assured the courts would be paying for it. After I tried to set up the evaluations Changepoint tried to charge me, I told them the courts are paying for it and that it is fraud to collect payment from the courts and myself. The office manager and Linda discussed the situation, with my daughters paperwork in hand, still came to the conclusion they were going to charge me. Ask instructed by the JPO office I left the building and reported back to them the situation. They told me to go home and they would sort it out. I'm going in again today, to make another attempt. However I have sent a request to the JPO office to complete this testing elsewhere, even if I have to pay for it. I genuinely belive that no matter my daughters answers Changepoint will request more of her so they can bill for it, and try to bill twice at that. When discussing this with some locals, and knowing good medical staff that quit, I've been informed the CEO himself was overheard saying he doesn't care about treating the staff well because they are easily replaced. (he was speaking of medical assistants). The people "in charge" of this facility are an imminent danger to the behavioral health patients on this mountain.

Tim Straw
1 month ago
1

Program director Jessica was not truthful when my children were discharged and it caused them to not be able to be seen a year and a half later. She has been bias against me since she made claims I recorded a Counsling session which did not happen. She also refuses to give me her state board number for a complaint in her. They have been withholding medical information about my children too. These people will mess around with your children s mental health more than help them. Just look at their reviews

Jason Barela
1 year ago
1

Put me on syc meds and then forgot about me

Tosh Rolinger
1 year ago
5

I have been seeing Heath Lindsey for over 6 months. He have got me blood pressure managed better than any other doctor I have seen. He gave me some bad news (all my doing from years of smoking, don t smoke!!) after some tests we did. He kept everything positive and I did leave as sad I as I could have.He takes the time to throughly explains things and you can tell he genuinely cares. He also really good with my daughter who has to come to the appointments with me.So nice to have such a great small town healthcare provider.

Hoss IVXX
1 year ago
1

Horrible people that shouldn't be working in mental health. Only seem to care about money not you!!

David Grutzmacher
1 year ago
5

It was a miracle.I was so happy here.People like myself going threw life changes.The staff were great and very helpful.The food was great ,The people I were with were lost then found .I spent 5 days at this place and it was the greatest experience in my whole 63 years on this earth.Ive been to prison, jails etc and none of them had a lasting positive impression.This place has left me with that positive impression that there is a hopeful tommarow.Thank you Change point and your whole staff.David Grutzmacher

Judy Willard
1 year ago
2

Erin Hundley-Mota
1 year ago
1

The ladies working the front desk need new jobs. They're so hateful...

J
1 year ago
5

anthony scheer
2 years ago
1

The front desk staff and check in nurse are the meanest nattiest persons Ive ever encountered especially at a mental health facility. Remember whom your patience are, we are mentally ill, your nasty attitudes and rude dispositions can affect and impact my mental health the rest of the day. Maybe they need to be patients too and not just employed there. Ya'll need some happy pills or a new job, this is getting reported as far as I can take it.

Cristal Chacon
2 years ago
1

Sorry I know this review is long but I definitely recommend you reading this before coming here It was my first time ever having to go to a hospital like this one and so it was my first time here and honestly it SUCKED If I was able to give them 0 stars I definitely would of. The techs in the morning were horrible with us except for kendra. There was not one day that we didn't have problems with them. Phyllis and Dee seemed to get mad when I complained about them to the night staff, phyllis was one that seemed to always get annoyed when one of us (the patients) will ask her for anything so she'll ask one of the other techs to get us what we needed, another thing is that the techs were always talking about stuff they shouldn't because it's just not professional. Not only did they get really upset and made me feel worser than I already was but they also made all the other patients feel worse. Me and this other patient had to talk to the manager to file a complaint because these works here are just not helpful. DEFINITELY DONT RECOMMEND COMING HERE IF YOU NEED HELP

MJM420 Az
2 years ago
4

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