Cedar Park VA Clinic

1401 Medical Parkway, Suite 400, Building C Cedar Park, TX 78613
Outpatient
The facilities at Central Texas VA Health Care System - Cedar Park CBOC in Cedar Park, TX 1

About Cedar Park VA Clinic

Cedar Park VA Clinic is located in Cedar Park, Texas. Their outpatient clinic provides primary care and various specialty services for veterans and their family members. This includes smoke cessation, women health and mental healthcare. They even offer toxic exposure screening to identify harmful substances you may have encountered during your military service.

Their mental healthcare addresses common mental health conditions. This includes PTSD, depression and anxiety. It also includes support for veterans facing substance use disorders and co-occurring conditions. The latter is when someone is dealing with both addiction and mental issues simultaneously. These conditions result from stressful or adverse situations that characterize military life.

The treatment aims to help veterans address such traumatic and addictive behavior and live a productive life. The services include consultations, evaluation and group and individual therapy. Through the therapeutic sessions, you can better learn to address the underlying personal issues fueling your behavioral challenges and build sound coping strategies against the triggers.

You’ll also learn effective communication techniques and how to manage anger and stress. Emphasis is on relapse prevention and maintaining lasting sobriety. Medication assisted treatment or alternative therapy may be provided if relevant to your recovery.

Their smoke cessation program can be very beneficial if you’re struggling with quitting smoking. They provide support and strategies that may complement optional nicotine replacement therapy. These may include FDA approved meds to manage nicotine withdrawal and the urge to smoke. This is supported with in person/ phone counseling to fast track withdrawal. There’s even a Tobacco Cessation Quitline for counseling and cessation strategies.

Their women’s services meet specific women’s needs like military sexual trauma, disease screening and mental health. The service may include wellness programming, family planning and menopause treatments.

The best part is that these services are affordable and have convenient payment options. This is because they accept Medicare, Medicaid and TRICARE. If you’re uninsured and have financial challenges you can access aid via VA financial hardship assistance. You may even get help with transportation to and from your appointment if you meet the eligibility criteria.

The facility also supports same day appointments, telehealth visits and walk in express care for emergency health issues. As an aftercare service, they may connect you to VA community resources like housing, employment opportunities and legal aids.

Latest Reviews

Margaret Dixon
4 weeks ago on Google
1
Needed a Dr. and they referred me to a new VA doctor who had been fired for many years of Mal practice in Virgina hospital and the state of Virgina went after him then 2 months later the Mid Texas VA hired him as a neurologist making $300k a year plus pluse. I learned then after reading the rules for the VA hiring Doctors it is very .????
Ace Regicide
1 month ago on Google
1
This center is great until you have to deal with the doctors. I have been using this facility for two years now and simply feel like cattle going through the routine. The doctors do not care about you and won t even listen. They listen to respond and not to hear which is unacceptable. My doctor is Ailnani and my concerns are never heard and simply dismissed. I was told that some of my test were higher than normal and abnormal, but then in the same sentence told don t worry with no guidance or explanation. I then described some issues going on that I am concerned could be related and am told that everything looks fine? This center is for veterans to feel helped and cared for not dismissed and as burdens. Why are there doctors working here that clearly don't care about veterans?
KC Jones
3 months ago on Google
1
Have been going to the cedar park location for at least 10 yrs or more only bc it was the closest location to me. In that time I have fired two doctors and have had numerous run ins with nurses. This place is an absolute joke and I 100% assure you patient care is NOT their top priority. People who are not even your doctor like to open their mouths and insert their feet with opinions .. I have had to see private doctors and pay out of pocket on more than one occasion just to get a diagnosis bc the pcp s and nurses at this location just plum don t care and downplay everything or like to blame any problem you have on anxiety . Let s talk about HIPPA violations talking smack about patients in an open hallway with doors open and using their name . Huge NO NO. They will tell you one thing over the phone and then when they drop the ball and don t follow through, they will deny it in person and be outright rude to you to your face. If you take pain meds, get ready to be considered a drug seeker bc that s how they will look at you forever, your service connected injuries do not matter, toughen up buttercup. They don t want to give you the treatment you need and will send you to community care and then when a doctor in the community gives you the treatment you need, the doctors at the cedar park location will not agree with them and question why you take this or use that and make you feel horrible about even getting care. Front desk receptionist are Gold, the patient advocate is Gold, the laboratory folks GOLD .. doctors and nurses SUB PAR AT BEST!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.4 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.
sober-living iconSober Living Homes
Residents of a sober living home in Texas reside at the halfway house with others who have agreed to abstain from substances and practice sober-living skills. The relationships and accountability formed here can help individuals strengthen their mental health and achieve long-term recovery. Residents share common spaces such as kitchens and back yards, share meals together, and share household responsibilities such as cooking and cleaning.
partial-hospitalization iconPartial Hospitalization Program
Commonly known as "day treatment," a partial hospitalization program (PHP) offers intensive addiction treatment while allowing you to return home each day. It can serve as an alternative to inpatient hospitalization or as a step-down option. Depending on your needs, PHP treatment typically averages 90 days with a weekly requirement of 6-8 hours a day. PHP treatment offers a variety of therapeutic interventions such as individual counseling, group therapy, and psychoeducation. Oftentimes PHP treatment can be fully covered by insurance.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 132610

Contact Information

Phone icon (800) 423-2111
Building icon

1401 Medical Parkway
Suite 400, Building C
Cedar Park, TX 78613

Fact checked and written by:
Chika Uchendu
Edited by:
Courtney Myers, MS

Reviews of Cedar Park VA Clinic

2.4/5 (63 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (63 reviews)
Margaret Dixon
4 weeks ago
1

Needed a Dr. and they referred me to a new VA doctor who had been fired for many years of Mal practice in Virgina hospital and the state of Virgina went after him then 2 months later the Mid Texas VA hired him as a neurologist making $300k a year plus pluse. I learned then after reading the rules for the VA hiring Doctors it is very .????

Ace Regicide
1 month ago
1

This center is great until you have to deal with the doctors. I have been using this facility for two years now and simply feel like cattle going through the routine. The doctors do not care about you and won t even listen. They listen to respond and not to hear which is unacceptable. My doctor is Ailnani and my concerns are never heard and simply dismissed. I was told that some of my test were higher than normal and abnormal, but then in the same sentence told don t worry with no guidance or explanation. I then described some issues going on that I am concerned could be related and am told that everything looks fine? This center is for veterans to feel helped and cared for not dismissed and as burdens. Why are there doctors working here that clearly don't care about veterans?

KC Jones
3 months ago
1

Have been going to the cedar park location for at least 10 yrs or more only bc it was the closest location to me. In that time I have fired two doctors and have had numerous run ins with nurses. This place is an absolute joke and I 100% assure you patient care is NOT their top priority. People who are not even your doctor like to open their mouths and insert their feet with opinions .. I have had to see private doctors and pay out of pocket on more than one occasion just to get a diagnosis bc the pcp s and nurses at this location just plum don t care and downplay everything or like to blame any problem you have on anxiety . Let s talk about HIPPA violations talking smack about patients in an open hallway with doors open and using their name . Huge NO NO. They will tell you one thing over the phone and then when they drop the ball and don t follow through, they will deny it in person and be outright rude to you to your face. If you take pain meds, get ready to be considered a drug seeker bc that s how they will look at you forever, your service connected injuries do not matter, toughen up buttercup. They don t want to give you the treatment you need and will send you to community care and then when a doctor in the community gives you the treatment you need, the doctors at the cedar park location will not agree with them and question why you take this or use that and make you feel horrible about even getting care. Front desk receptionist are Gold, the patient advocate is Gold, the laboratory folks GOLD .. doctors and nurses SUB PAR AT BEST!

Johnnyb Jr
3 months ago
5

First visit was mosr pleasant. Signed in and really bo wait. The nurse was professional and witty. She told a very funny joke. My vitals were all good. Gave a little blood to be tested. I felt very comfortable and was in good hands.

Mike Dunn
3 months ago
5

I just had my annual checkup. Dr Bassari Was great. I always get in on time. The support staff is excellent. I have used this clinic for 8 years and have always been well treated with kindness and have welcomed the many suggestions on how to stay healthy. I have had a good experience at all the other clinics that I have used, I would rate the Cedar park clinic with 5 stars.Mike

Aaron Rose
3 months ago
1

Nurses are great but Dr-far from! Zero time to actually hear concerns, spend the entire time asking questions that the answer is in the file in front of them, conduct a 1 minute assessment that could never hit all of the health concerns, then will tell you your 100% P&T, which you limp everywhere you go, does not qualify you for a placard. Guess you ll continue to limp from the back of the parking lot. Guess I should ve stayed in the service-my parking spot was close enough that I could mask the pain!

J O'Coingheaiai
5 months ago
1

RE: RE: Dr Irizarri. This is my second PCP since I moved to TX last May. The first Dr. I had was a female, older, with a heavy Chech like accent. Seen her twice. Refused to treat a condition I have been diagnosed with and treat since 2004! She referred me to Endocrinology. After about 3 months, never was contacted for the consult. After speaking with someone fro Endo (after I send a rather unhappy Private message to care team) they stated that they no longer provide the injections and that the PCP's take care of this protocol now and have been that last few years. So the other my MD was incompetent or was just avoiding providing me my care.Now, onto 2 days ago after 2 cancelled appts and reschedules. I walked into Dr. Irizarri room, my newly assigned PCP. He is sitting in his chair, wearing an arm sling with a personalty of a rock. First thing he states "I've seen you before". I stated "no, wehave never met". He looks at me puzzled. I told him I fired my first PCP and I am now assigned to you and this is the first appt. I have had with him, and, stated I just moved into the area last May (2023). He looks at me and asks "what do you need to talk about?" Are you serious? Now, letting cat out of bag, I am retired from the VA (24 years total working in the Palo Alto HCS and the Reno VA HCS). I know how things should operate. A new PT with a new PCP provider is supposed to have a 45 minute session to review medical history etc). Now, I tell him my experience with my issue that was diagnosed in 2003 by a Hematologist, followed by 3 different PCPS and Endo in Reno. I stated I am paying out of pocket for my injections (one every 7 days) from outside providers and its getting expensive). I am SC 100% T@P.He proceeds to tell me what the Pharmacy protocols are and I have to stop taking my meds x months and get 2 blood draws in a row that show my readings are abnormal. I know this. In frustration, and biting my tongue, I repeat and make sure to get point across that I AM DIAGNOSED, AND HAVE BEEN TREATED FROM 2 VA'S since the age of 34, I am now 54! Its not a new condition. Just continue and order my meds. He looks at my chart, and notices Jan blood work at subpar levels. I stated yes, that what happens when I do not have my injections. So, around we go. Finally he agrees to order the blood tests for the next am, and states hopefully with the other reading that it will "help my case with pharmacy". After that he is done. I ask for Sudafed, explain my SC conditions. We go around with that. Its expensive, its a PITA to get and that I am SC connected for conditions that need Sudafed. He finally orders it.After that states "so Ill see you again in what 6 months"?. I stated sure. Now I am pissed, but, don't want to be "that veteran". I stand up and attempt to shake his hand. This little man, I am 6'4"210, curls up like a little kid and goes no, no, and rubs his elbow on my forearm like I have some sort of contagious skin rash.WTH is going on? These 2 Dr.s are the absolute worst MD's I have ever encountered in my life. The lack of caring, knowledge and being so unprepared before I walked in is just unbelievable. I have worked with MD's all my 24 years, and have never seen such incompetence and uncaring attitudes. Dr. Irizarri, WTH did you go to school and how are you still a board certified provider? Oh, the VA employs you due to warm body needs. And, after I left, I had my labs drawn for him a week ago, he never even went over my lab results. (I guess that up to me, lucky I know how to read and interpret labs). Never even examined me, or asked me about any of my numerous SC conditions. This VA Cedar park is the worst care I have EVER received from any VA. Period. I will be writing my local senator about this crap.

Joan Roberson
6 months ago
5

Very nice.. location easy access Clean and comfortable Respectfull and caring

Gilberto Villarreal
8 months ago
2

The nurse was great. The doctor, not so much. He walked in like he did not want to be there. He asked me what I had going on and when I began my short list of issues (keep in mind I am 100% and recently turned 50 yrs old) he stopped me and said, "give me your top two reasons for being here because that's all we have time for." I said, "I'm sorry, the top two?" He said, "yes, that is all they usually give us time for."I have never heard that from a VA doctor before and I have been a veteran since May of 2012. I have visited a number of different doctors in Virginia and Texas and have never been hurried or made to feel so unwelcome.To make matters worse, he never got his computer working and didn't take any notes as to why I was there, the meds he is going to prescribe, or any follow-up appointments.I am still wondering Whisky Tango Foxtrot?

Jonathan Duck
8 months ago
1

Came to see Dr Irizarri for my yearly check up Friday, happened to have an extremely bad sore throat. His comment was "Yeah it looks really red, probably a nasal drip" and proceeded to do nothing. Now it's one day later and I can barely breathe or eat anything. If you really need medical care go to Austin or an emergency clinic.

Tiffany Gibson
9 months ago
5

First time here and had to get blood drawn. I went early and the wait time was almost nothing. Everyone I spoke with were lovely and very helpful.

Bill Wilson
11 months ago
5

Excellent, very customer oriented. All staff quite helpful for a guests first visit. Would recommend all vets not in the VA system start here.

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