Central Texas VA Health Care System – Brownwood CBOC

2600 Memorial Park Drive Brownwood, TX 76801
Outpatient
Central Texas VA Health Care System - Brownwood CBOC TX 76801

About Central Texas VA Health Care System – Brownwood CBOC

Brownwood VA Clinic offers veterans the chance to receive mental health and addiction treatment if they’re struggling with drug and alcohol addictions. They also offer services such as primary care, rehabilitation and extended care.

This sort of rehab includes help with daily tasks such as bathing, dressing, making meals and taking your medicine. It also includes 24-hour nursing and medical care. They’ll treat you through physical therapy and pain management and they even offer hospice care that provides your loved one with comfort and compassionate care during that difficult phase of their life.

At this clinic, you can also benefit from getting blood tests and clinical testing done as well as using their pharmacy to retrieve prescriptions, medications and pharmacist consultations. They also offer primary care and radiology imaging such as ultrasounds and x-rays in order to prevent or treat certain illnesses.

You can also get access to toxic exposure screenings if you’ve been exposed to anything potentially toxic or hazardous during your time in the military.

They also provide women’s health services with services such as maternity care and treatment for those who have endured sexual trauma in the military.

Their treatment also extends to providing counseling services. Some services offered in this area include individual therapy, group therapy, and marriage or relationship counseling.

If you need help but can’t physically make it to the clinic then they do offer telehealth services that are remote yet still offer many of the same benefits as their clinic. This includes their mental health care, primary care, rehabilitation and even dermatology.

Latest Reviews

Sadie Belle
2 months ago on Google
1
Update. 07/07/2024Biggest joke here is that VA's website states Brownwood patients are EXTREMELY happy with service here. 96% to be exact! More BS and lies from our respected government.... In my previous review I praised the staff of Brownwood VA. Those people are no longer employed there. The reason I was given was that they were spending too much time and resources attempting to help Veterans in a real way. These caring people were replaced with more "efficient" employees that are inconvenienced by being asked a basic question..... Traveling to Temple VA is longer an option either. The care offered and staff there now remind me of a 3rd world countries.Community Care is now nearly null and void! All of my outside providers stopped providing care because they weren't being paid for the services that they had ALREADY provided.At this point it would be WAY cheaper and more advantageous to veterans if VA was completely scrapped! Veterans could get REAL CARE from private providers for a very small fraction of money that VA currently waist and gives away....Old original review.Va is no longer a viable option for care. Since Cooper left there hasn't been a provider willing, worth or able to provide any care whatsoever. The hospital has never been an option either, looks like driving to Temple has become a reality for me. I do have to say that the ladies up front and a couple of the nurses are top notch and do care! Unfortunately! Without a provider the whole facility is useless.... The PA that is currently there has an extremely unwarranted high opinion of himself and would in my opinion serve the VA better as a janitor. When I first started going to B-wood VA it was without a doubt an extremely capable facility second to none, now, it's simply a joke.
Jennifer Fleming
3 months ago on Google
1
This place is a joke. Called to make an appointment to see Dr for knee pain Nurse said come in as a walk in. All the while knowing an appt was needed. Got here at 8 and at 12 still waiting on dr. Have had to wait weeks for a refill. They need to get rid of everyone and start taking care of the veterans.
Terri Widener
1 year ago on Google
1
Upon reading these reviews of the Brownwood VA and the behavior of the staff at the reception area I am wondering why people like this keep their job . Is it that administration is just too lazy to address it, no one else wants their jobs or have they just " always done it that way '' ? There is absolutely NO EXCUSE to be rude, if that is your thing , get a job at the salebarn pushing cattle up the alley to sell ! Evidently the doctors are not much better because they cannot seem to do anything for a severely broken collarbone that has OBVIOUSLY NOT Grafted in a year now . I sure wouldn't trust them with anything else. What kind of place is our government running, these men and women DESERVE better than this ! There is a law passed that a Veteran can see any doctor , but they have to live farther than 40 miles from a VA clinic. That needs to change !
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
8.2 / 10

Location

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 132610

Contact Information

Phone icon (325) 641-0568
Building icon

2600 Memorial Park Drive
Brownwood, TX 76801

Fact checked and written by:
Benjamin Cardenas
Edited by:
Courtney Myers, MS

Reviews of Central Texas VA Health Care System – Brownwood CBOC

3.2/5 (33 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
14
4
4
3
1
2
3
1
11

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (33 reviews)
Sadie Belle
2 months ago
1

Update. 07/07/2024Biggest joke here is that VA's website states Brownwood patients are EXTREMELY happy with service here. 96% to be exact! More BS and lies from our respected government.... In my previous review I praised the staff of Brownwood VA. Those people are no longer employed there. The reason I was given was that they were spending too much time and resources attempting to help Veterans in a real way. These caring people were replaced with more "efficient" employees that are inconvenienced by being asked a basic question..... Traveling to Temple VA is longer an option either. The care offered and staff there now remind me of a 3rd world countries.Community Care is now nearly null and void! All of my outside providers stopped providing care because they weren't being paid for the services that they had ALREADY provided.At this point it would be WAY cheaper and more advantageous to veterans if VA was completely scrapped! Veterans could get REAL CARE from private providers for a very small fraction of money that VA currently waist and gives away....Old original review.Va is no longer a viable option for care. Since Cooper left there hasn't been a provider willing, worth or able to provide any care whatsoever. The hospital has never been an option either, looks like driving to Temple has become a reality for me. I do have to say that the ladies up front and a couple of the nurses are top notch and do care! Unfortunately! Without a provider the whole facility is useless.... The PA that is currently there has an extremely unwarranted high opinion of himself and would in my opinion serve the VA better as a janitor. When I first started going to B-wood VA it was without a doubt an extremely capable facility second to none, now, it's simply a joke.

Jennifer Fleming
3 months ago
1

This place is a joke. Called to make an appointment to see Dr for knee pain Nurse said come in as a walk in. All the while knowing an appt was needed. Got here at 8 and at 12 still waiting on dr. Have had to wait weeks for a refill. They need to get rid of everyone and start taking care of the veterans.

Terri Widener
1 year ago
1

Upon reading these reviews of the Brownwood VA and the behavior of the staff at the reception area I am wondering why people like this keep their job . Is it that administration is just too lazy to address it, no one else wants their jobs or have they just " always done it that way '' ? There is absolutely NO EXCUSE to be rude, if that is your thing , get a job at the salebarn pushing cattle up the alley to sell ! Evidently the doctors are not much better because they cannot seem to do anything for a severely broken collarbone that has OBVIOUSLY NOT Grafted in a year now . I sure wouldn't trust them with anything else. What kind of place is our government running, these men and women DESERVE better than this ! There is a law passed that a Veteran can see any doctor , but they have to live farther than 40 miles from a VA clinic. That needs to change !

Lynette Rice
1 year ago
3

I gave 3 stars because one was completely rude and just walked away refused to help, that would be Colleen. Beth on the otherhand was extremely helpful.

Christopher
1 year ago
1

Andrew Bseiso
1 year ago
1

Every time I call to make an appointment I get transferred and hung up on. Been happening for weeks. Most people I call couldn t care less

Betty L
1 year ago
5

There is a new doctor at the VA Medical Clinic in Brownwood, and he is amazing! He asked questions and actually listened to my answers. When I asked questions, he answered. He spent time explaining things. I sure hope this is a turning point to upgrade this clinic that has gotten so many bad reviews due to the disrespectful and uncaring attitudes of some of the front line personnel. I actually felt like I was heard and respected. Very good doctor's appointment this year! I am impressed and grateful.

THOMAS B
1 year ago
2

there r 3 people at the front desk and the phone never get's picked up go right to disconnect

Katherine Wood
2 years ago
1

The lady who's name starts with an A who works at the front desk is extremely rude and unprofessional. She was demeaning an older veteran and talking down upon him!

Jonathan Yancey
2 years ago
1

My experience a few years ago, concerned the front office staff. One older lady was particularly Rude as she could be. The Staff defended her and even went as far to deny me service. It was a very shameful experience.

Doug Mitchell
3 years ago
5

Chance Emfinger
3 years ago
1

Worst VA experience I ve ever had. Very rude ladies at the desk. All the good Doctors are gone. There s got to be a reason for that. Total waste of my time and gas. No sincerity at all. They should find another occupation.

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Central Texas VA Health Care System – Brownwood CBOC

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

West Oaks Hospital
Houston, TX (713) 995-0909

West Oaks Hospital

West Oaks Hospital is a fully accredited 144-bed acute care facility, also w... read more.
Lakes Regional Mental Health
Greenville, TX (903) 572-8783

Lakes Regional Mental Health

Lakes Regional Mental Health - Stuart Street offers outpatient and intensive... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?