Austin VA Clinic

7901 Metropolis Dr
Austin, TX 78744

Central Texas VA Health Care System Austin VA Clinic TX 78744

About Austin VA Clinic

Central Texas VA Health Care System - Austin Outpatient Clinic is a public rehab located in Austin, TX. Central Texas VA Health Care System - Austin OP Clinic specializes in the treatment of Mental Health Care.

Central Texas Veterans Health Care System exists to serve the veteran through the delivery of timely quality care by staff who demonstrate outstanding customer service. They hope to serve and honor the nation’s veterans following President Lincoln’s promise “To care for him who shall have borne the battle, and for his widow, and his orphan”.

Central Texas VA Health Care System – Austin OP Clinic provides Primary Care services for Veterans in Austin and surrounding areas.

Some of the services offered by Central Texas Veterans Health Care System – Austin OP Clinic include Behavioral Health Care, Primary Care, Community Integration, Family Support, Women’s Health, Physical Therapy, Medical Specialities, and Personal Care.

They also provide Veterans with Telehealth, for access to health care that is timely, more convenient and easier to access through the use of new health care technology including video conferencing and health monitoring devices that can connect patients to their health care team.

Latest Reviews

Aldo Esparza
4 weeks ago on Google
5
Great location and care team. Completely different from my previous experience with the Oakland, California VA clinic in terms of location and esthetic. Watching planes take off from the parking lot is also a huge plus for aviation buffs!
Brian Rheaume
1 month ago on Google
4
Good to go
Julius Hicks
1 month ago on Google
1
I was told that I can t be registered over the phone even though I called the number they gave me in the clinic.

Location

Accepted Insurance

Austin VA Clinic works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient Rehab
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs offer high-level care for clients as an increased risk of relapse, including those in early recovery, those with a strong history of relapse, and those experiencing a crisis. Intensive outpatient treatment typically requires clients to engage in nine to 20 hours of care weekly, with treatment modalities that combine psychotherapy and recovery education, and holistic therapies, such as acupuncture and animal therapy. Medication assisted treatment (MAT) is also common in alcohol and/or opioid recovery.
aftercare iconAftercare
12-step icon12-Step
12 step programs promote participants' sustained sobriety through rigorous and ongoing peer coaching and personal spiritual growth. Participants routinely attend 12 step meetings, which are available multiple times per day, 365 days per year in most communities. This ensures that those in recovery have prompt access to the structure and support they need when they need it. These programs use spiritual precepts to address the root causes of addiction and encourage compassion, self-awareness, forgiveness, accountability, and acceptance.
heart-hands iconIntervention Services
A drug intervention in Texas may be necessary if your loved one is in denial about a substance use disorder. You can partner with intervention services to plan and execute an effective intervention that educates your loved one about addiction and encourages them to get the treatment they need. Many rehab centers offer intervention specialists who can facilitate the intervention and help with a seamless transition to inpatient rehab for treatment.
medically-assisted-detox iconMedically Assisted Detox
Ridding the body of harmful, addictive substances, also known as detoxification, is usually the first phase of recovery. Those going through medically assisted detox can be administered medications by a team of medical professionals who are on-site 24/7 to provide different types of therapies that help mitigate withdrawal symptoms.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Treatment that takes a dialectical behavior therapy approach focuses on four strategies. Distress tolerance will help you accept and tolerate intense emotions. Emotional regulation will teach you to manage those emotions. Mindfulness will keep you in the present moment instead of regret or worry. Interpersonal effectiveness will teach you to manage your relationships.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Therapy sessions that incorporate motivational interviewing focus on OARS: open questions, affirmation, reflections, and summarizing. This facilitates an exchange of information and an empowering of the client to decide for themselves what changes might need to be made in their lives.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

The right life skills training will help you build the skills you need for recovery. You'll learn how to solve problems, improve your social life, enhance your mental health, and make good decisions. This is a key component of drug rehab programs in Texas.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • car iconPrivate Transportation
  • acupuncture iconAcupuncture Room
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • building1 iconDay School

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 132610

Contact Information

Phone icon (800) 423-2111
Building icon

7901 Metropolis Dr
Austin, TX 78744

Fact checked and written by:
Miakayla Leaverson, BS

Reviews of Austin VA Clinic

3.6/5 (359 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.6 (359 reviews)
Aldo Esparza
4 weeks ago
5

Great location and care team. Completely different from my previous experience with the Oakland, California VA clinic in terms of location and esthetic. Watching planes take off from the parking lot is also a huge plus for aviation buffs!

Brian Rheaume
1 month ago
4

Good to go

Julius Hicks
1 month ago
1

I was told that I can t be registered over the phone even though I called the number they gave me in the clinic.

Rusty Shackelford
1 month ago
1

This place has gotten worse under Biden.

Jalen Seward
1 month ago
1

Terrible customer service. It s damn near impossible to schedule an appointment to be seen by your primary care physician. It s really unacceptable to be treated like such as a veteran.

Andy Brown
1 month ago
1

My primary care provider is awesome. 5 stars there. Just about every other employee in this facility has a snotty attitude. No respect to the patients and they behave as if you're bothering them and they don't have to be respectful because they know they can't get fired. I come up with a smile and politeness and I get nothing but rudeness just about every time, no matter which desk I go to.

Julia Rose Lafortune
1 month ago
1

Came to get seen for a handful of things after several months of getting the run around and needing to set up an appointment. These VA Doctors don t really seem to care anymore and honestly everytime I come I get seen my a different person, I am not sure if they re a resident or what it is. Today I was seen by a different Doctor who is not in anyway familiar with me which also makes it harder to get solid patient care. I was told I need to wait at least 4 months which includes 2 trial and errors with migraine medications before I could even think about getting seen by a neurologist.I have been having severe headaches for several months now but I guess unless you re on the verge of having a life threatening event they don t seem to care. I was told to take a headache class back in March by the last provider I seen to hopefully get migraine injections but now this doctor has no idea why I was told to take a headache class. Additionally, I requested if I could at least get images such as an MRI taken due to the severity of my headaches but was also told no.Lastly, after all of these run arounds, I was told I could get an Xray done at least but once I walked over to the radiology department I am now told I need to come back because they only take people from 7:00-3:30pm and it was only 3:40pm, they closeat 430pm. They don t even consider patients who may live several miles.Overall the VA needs to do better.

Richard Sanchez
1 month ago
2

I ve always had good experiences at the Austin VA clinic until a few weeks ago; I went in for an appointment to get cleared for surgery; I was cleared even without having a EKG performed; one week later I got a call from another VA doctor stating he was unsure about my clearance and said he would call me back in two days to further discuss this matter even though I was cleared for my surgery; well he voided my clearance without consulting me and never called me back again; I received a call from the surgery scheduler of the doctor who was to perform the surgery , she stated that the Doctor from the VA had voided my clearance for surgery and couldn t proceed with the surgery procedure;I felt the VA doctor was un professional, and disrespectful for not consulting with me, the patient; I have never in my time as a veteran been treated so poorly and disrespected by the staff at the Austin VA clinic; I filed a formal complaint with the patient advocacy in Austin but recently learned that the Temple patient advocacy is a much better option than the Austin one advocate. I will contact the temple office tomorrow;Veterans put their lives on the line for our country, the least the VA can you is to treat veterans with respect and dignity; It s truly unfortunate veterans are treated as poorly by an organization that was established to take care of veteran needs.I only want my fellow veterans to be treated the same way all VA would want to be treated; not much to ask for;

Troy Elliott
1 month ago
5

Austin Estate
2 months ago
5

Donald Bryan
3 months ago
5

I have been to various V.A. Clinics throughout the United States, and for a fact; the Austin facility, must be a "Signature" veterans healthcare/multi-purpose operation. This V.A. Establishment, is 100% pristine in every way. The complex is very clean and ergonomically comfortable. The medical teams and other departmentmental personnel are exceptionally professional, courteous and helpful. I give this V.A. 5 Big Stars !

Charles Cyrus
3 months ago
5

Always. Positive in counter. Especially with Whole health, Clerks, Alcupunture, and Nutrition- Move Programs. They give there best towards the Veteran.

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