Central Florida Behavioral Hospital

6601 Central Florida Parkway Orlando, FL 32821
InpatientOutpatient
Central Florida Behavioral Hospital FL 32821

About Central Florida Behavioral Hospital

In Orlando, Florida, Central Florida Behavioral Hospital helps youth and adults with mental health and substance abuse get on the path to recovery. They offer a pristine, nine-acre campus and high-quality care. They have partnered with The National Action Alliance for Suicide Prevention so that they can offer better and more options for suicide prevention and care.

Their helpline gives you access to licensed mental health professionals who are available 24 hours a day, 7 days a week. You can also call for a free assessment.

For adults who are dealing with a dual diagnosis, Central Florida Behavioral Hospital’s residential program can help. You’ll have a personalized treatment plan and will work with a team of specialists including psychiatrists, certified addictions specialists, recreational therapists, registered nurses, mental health therapists, and mental health technicians.

This program relies heavily on the 12 Step program philosophy. Weekly AA/NA meetings take place on campus. Relapse prevention and healthy coping skills are two topics you’ll learn a lot about during your stay.

They offer medication assisted treatment using naltrexone and buprenorphine. You’ll also have 24/7 medical supervision if you need to go through detox. Other services include family education, anger and stress management classes, group therapy, recreational therapy and making plans for after you are discharged.

Central Florida Behavioral Hospital is a network provider for most major insurance plans including Blue Cross of Florida, Medicare and TRICARE. Many insurance plans will cover all or part of the cost of our various treatment plans. Staff can help you figure out how to pay for costs that aren’t covered.

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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.3 / 10

Location

Accepted Insurance

Central Florida Behavioral Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs encompass multiple levels of care to facilitate clients' progress through their recovery journey. Clients who are stepping down from inpatient treatment may require intensive outpatient (IOP) treatment, which involves more frequent and substantive therapeutic interventions than does standard outpatient care. Outpatient centers typically provide extensive addiction counseling, including individual, group, and family therapy. Medication assisted treatment programs (MAT) and recovery-focused life skills training are also common in outpatient care.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) involve frequent and robust therapeutic sessions for clients requiring high-level care. Clients may engage in a combination of medication assisted treatment (MAT), addiction counseling, recovery skills training, and holistic therapies for a minimum of nine and a maximum of 20 hours per week. Intensive outpatient rehab is designed primarily for persons in early recovery, those exiting detox or inpatient care, and those at an elevated relapse risk.
partial-hospitalization iconPartial Hospitalization Program
Often referred to as "day treatment," a partial hospitalization program (PHP) offers an intensive treatment option that allows individuals to return home at night. PHP treatment typically requires a minimum of 20 hours a week for an average of 90 days. Participants attend daily therapeutic sessions, receive medication management, and have access to skilled medical professionals. While costs can vary, most insurance will fully or partially cover a partial hospitalization program.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff & Accreditations

Staff

Vickie Lewis

CEO

Penni Worley

CEO

Carlos Rubio

CFO

Dan Gartee, BSN, MBA

Chief Nursing Officer

Kimberly Hornak, MSW, LCSW

Director of Outpatient Program

Elyse Brandeberry

COO

Kenyan Dillard

Director of HIM/Medical Records

Jovana Hayslett

Director of Business Office

Gilbert Martinez

Director of Engineering/Plant Operations

Kenneth Surita

Director of Performance Improvement

Marina Daher

Director of Clinical Services

Denise Ornstein

Director of Utilization Review / Case Management

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (407) 370-0111
Building icon

6601 Central Florida Parkway
Orlando FL, 32821

Fact checked and written by:
Mari Mendoza, BS
Edited by:
Kerry Nenn, BSW

Reviews of Central Florida Behavioral Hospital

2.3/5 (379 reviews)
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Reviews

1
no stars

I wish no stars was an option I received what I assumed they thought was care back in 2015. I didn't receive care. In fact I was imprisoned. And refused to be released. Everyday they told me I would be leaving that day. I lost count the amount of times I was lied too. At the ... Read More

Rachel M.
Reviewed on 11/30/2023
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4.5

The Nurses, Techs and Social Workers are wonderful. They go out of their way to be compassionate, informative and assist you through your program. I enjoyed the Group Therapy sessions. The food is awful. Psychiatrist are mediocre.

Reviewed on 6/17/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (377 reviews)
Ashley Beaver
1 week ago
5

The staff are wonderful and there to help others!

Lauren Bedford
1 week ago
5

Vivian Rodriguez
1 week ago
5

Gabe went to Hispanic Family Counseling to provide information about the services they offer at the hospital. He explained all the information very well and answered all of our questions. Thank you for visiting us and sharing a team-building activity.

Richard Centeno
2 weeks ago
5

Gabe is an amazing Rep

Response from the owner2 weeks ago
Thank you for your kind words, Richard! Shout-outs like this are so meaningful to our team and we will be sure to pass your comments along. Thank you again and take care!
nydia medina
2 weeks ago
5

Central Florida Behavioral Hospital is a place of hope and help. They provide the best care and always pay close attention to their patients' needs, going above and beyond to help them overcome their difficulties.

Response from the owner2 weeks ago
Hi, Nydia. Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/CentralFlorida. Thank you again for sharing your thoughtful comments with us.
Geanny Duran
2 weeks ago
5

Shawn Robinson
2 weeks ago
4

Richard Parker
2 weeks ago
1

By far, the worst psychiatric hospital I've ever been. Therapist was rude, doctors and nurses did not listen. Locked out of our bedrooms from 9am til 9pm even though there were no groups after 1:30pm. Patients are not kept informed. Food was pretty awful. Patients were so tired they were sleeping on the hallway floors. Patients are forced to go outside even when it was chilly outside. The groups they DID have were a joke. Medications were messed up several times and the medical staff were not responsible. I would not recommend this place to my worst enemy. Beware. The whole unit smelled like body odor.

Response from the owner2 weeks ago
Hi, Richard. Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.centralfloridabehavioral.com/contact-us/. We hope to hear from you soon.
Catherine Gunter
2 weeks ago
1

When i was baker acted as a minor (I'm 22 now) there was a tech that put a little boy that went by Spike in his room and shut the door. All anybody heard was screams. This was over a decade ago but I want to finally say something about it. Spike's screaming lasted for 20 minutes. Don't take your child here

Response from the owner2 weeks ago
Hi, Catherine. Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting http://www.centralfloridabehavioral.com/contact-us/. Thank you again.
Journey Cope
2 weeks ago
1

I was baker acted and like my first or second day Ms hazel cursed me out for standing in the middle of the hallway they didn t let me call my mother whenever a fight happened and told me to sit down. Why would I sit down when I m having a panic attack?!

Response from the owner2 weeks ago
Hi, Journey. Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.centralfloridabehavioral.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
Amber Hudson
2 weeks ago
2

My First time and Hopefully My Last here. I was transfer here from My Local area Hospital because they had no beds. It was an OK experience all though nursing staff don't tell you the rules or anything you have to figure that out on your own. Some of the tech's have nasty behavior towards patients. Same with nursing staff. I seen many fights break out on both my unit which was port hope and the other unit next to me. The coffee machine was completely misleading . You think your getting decaf when you press the button but in all reality your getting regular and that isn't good for heart patients like me whom have to have decaf. also they only serve you as far as drinks go Milk, water, and juices no regular beverages like coke or pepsi or gingerale and the milk , water and juice gets boring after day 2. Their is no order like a waiting list of who's in front of you to see the Physc Dr. and they just tell you to line up. The staff never knows when they come in to see patients. also, your seen in a locked room with the tech and the mental provider. They refused to honor my Mom's guardianship over me after the mental Dr. thought I was ok enough despite my disability to sign my own legal papers even though I have a judges order that says I am not compitent enough. Staff refused to communicate with her in regards to my medications . Visitation is only one day a week. Your expected to do your own laundry even though their is just a sign with your units hours their is no clear communication regarding that or where to place your dirty clothes until afterwards. In regards to the showers water is Luke warm at best and when you step into the shower you actually feel like your gonna fall though the floor . and the showers aren't cleaned properly either and in my room their was Baby Cock Roaches They don't offer coffee on the units either. you basically want it you have to bring it back from the cafe. Writeings from previous patients all over the furniture and the day room is never cleaned or furniture wiped down. also they need to Cary Name brand thyroid medications for those allergic to the generic like me. The place is ok for the most part and serves its purpose but with what I have said is wrong with the place and needs to be addressed imeadtly and not to put another patient in room 11 in port hope until the bathroom floor is fixed and treated for the roaches it has in their and the water in the shower to hot . The place would be ok as well as all the staff needs to go though training on how to better work with people and not use fowl language towards patients this place for it's area would do great. I really hope I don't have to come back here but if I do I feel that this Google review would help improve things were things need to be improved. No one should be put in room 11 in port hope until it's fixed. also their needs to be a fitted sheet on every single mattress in their .EDIT: so they asked me to fill out their Contact us section with My email address and I did.Appears that all this place does is take notes from an automatic reply and you never hear from anyone! This place is an Embrassment to the mental health community ! I hope I don't have to EVER go back here! Appears they could careless about how staff is towards patients. Maybe an call to the Abuse Hotline is warranted!

Response from the owner2 weeks ago
Hi, Amber. We understand that your time is valuable and appreciate you taking the time to share your feedback with us. If you would like to discuss your concerns further with a representative, please provide us with your contact information by visiting http://www.centralfloridabehavioral.com/contact-us/. Thank you for reaching out.
Princess Am�ur
2 weeks ago
1

I was admitted to the Serenity Bay unit, and I was deeply disappointed with the conditions. The unit was dirty, and many of the staff members, including the nurses, barely spoke English, making communication very difficult. Most of the staff seemed indifferent and mistreated the patients.However, there was one tech who stood out Stephanie. She was incredibly kind, polite, and went above and beyond for the patients. Despite being left alone on the unit, she even took on tasks that weren t hers to ensure patients were cared for. She truly didn t fit in with the rest of the staff and is far too good for that place.I definitely don t recommend this facility. It does nothing to heal your mental health and will only add more anxiety.

Response from the owner2 weeks ago
We greatly value your feedback and appreciate you taking the time to reach out to us. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.centralfloridabehavioral.com/contact-us/. Thank you.
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