Cayuga Counseling Services – Crisis Outreach

17 East Genesee street
Auburn, NY 13021

Cayuga Counseling Services NY 13021

About Cayuga Counseling Services – Crisis Outreach

Cayuga Counseling Services is an outpatient counseling center in Auburn, New York. It’s basically a typical counseling center where you have individual sessions based on whatever it is that you want to work on with your therapist. That includes drug and alcohol addiction.

While most of the services at this treatment center are individual counseling, they do have some other treatments and programs too. One is group counseling, so you can meet with peers who are going through something similar to you like addiction. This lets you become part of the recovery community while also working through the challenges of recovery with others who are going through the same thing.

They have family counseling here as well, so you and your family can work on healing some of the damage that addiction has caused. You and your loved ones can learn how to come together as a family to strengthen your recovery.

One of the more unique things I noticed that this treatment center offers is a variety of diversion programs through the court system. If your addiction has landed you in legal trouble like a DUI or drug charges, you could be sentenced to mandatory treatment which this counseling center may be able to fulfill.

Clients have a lot of positive feedback about this treatment center. They say that the therapists are kind and knowledgeable and that all of the staff treats them with warmth and respect. There are some clients, though, who say that there’s a lot of turnover among the therapists here so when you connect with a therapist you like there’s no guarantee that they’ll stay there.

Latest Reviews

John Carnicelli
2 months ago on Google
1
My brother is a client here you clowns just tell him what he wants to here and get paid
Candice Reilly
5 months ago on Google
5
This place gets a billion stars from me! The staff is so happy and inviting. My councilor Megan I was a little slower warming up to, just from life experiences. But now I feel I can tell her every thought and feeling I have. She is my cheerleader. She always reminds me how far I've come, no matter what I go thru or have in the past. I will always rise! And let's not get started on my psychiatiatric Nurse practioner Billy I'm sure it'll cut me off becaus I have a lot to say. The 1st time I met him he said, it won't hurt my feelings do u feel comfortable with me or would u like a woman. I said I've already researched u, I'm satisfied in your experience. For 18 months he's been there for me no matter what. ANYTIME.... He is easy to talk to, he doesn't judge, his compassion and devotion to his patients and humanity could circle to the world twice over! After Every visit I feel so much better and stronger.... The rest of the staff is also amazing you feel like family! That's how all places like this should be ran. Off topic response to a comment, centipedes should not be killed they do not build nest, they control our spider and other bug populations, they are scared of people and hold no threat to humans! Worry about the bed bug problem everywhere in auburn but there. Most places spray pesticide in almost all buildings usually several times a week to contol infesting insects, which contributes to alot of the sickness of this world.
Miss Mouse
2 years ago on Google
1
Terrible place to bring your children too. Their brand of therapy is guaranteed to keep you coming to them and get treated with disrespect.

Location

Accepted Insurance

Cayuga Counseling Services – Crisis Outreach works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (315) 253-9795
Building icon

17 East Genesee street
Auburn, NY 13021

Fact checked and written by:
Nikki Wisher, BA
Edited by:
Peter Lee, PhD

Reviews of Cayuga Counseling Services – Crisis Outreach

3.3/5 (13 reviews)
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Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3 (13 reviews)
John Carnicelli
2 months ago
1

My brother is a client here you clowns just tell him what he wants to here and get paid

Candice Reilly
5 months ago
5

This place gets a billion stars from me! The staff is so happy and inviting. My councilor Megan I was a little slower warming up to, just from life experiences. But now I feel I can tell her every thought and feeling I have. She is my cheerleader. She always reminds me how far I've come, no matter what I go thru or have in the past. I will always rise! And let's not get started on my psychiatiatric Nurse practioner Billy I'm sure it'll cut me off becaus I have a lot to say. The 1st time I met him he said, it won't hurt my feelings do u feel comfortable with me or would u like a woman. I said I've already researched u, I'm satisfied in your experience. For 18 months he's been there for me no matter what. ANYTIME.... He is easy to talk to, he doesn't judge, his compassion and devotion to his patients and humanity could circle to the world twice over! After Every visit I feel so much better and stronger.... The rest of the staff is also amazing you feel like family! That's how all places like this should be ran. Off topic response to a comment, centipedes should not be killed they do not build nest, they control our spider and other bug populations, they are scared of people and hold no threat to humans! Worry about the bed bug problem everywhere in auburn but there. Most places spray pesticide in almost all buildings usually several times a week to contol infesting insects, which contributes to alot of the sickness of this world.

Miss Mouse
2 years ago
1

Terrible place to bring your children too. Their brand of therapy is guaranteed to keep you coming to them and get treated with disrespect.

Charles Westcott
2 years ago
3

Savar Cayuga counseling is not 26 seminary st because it is an apartment . They are actually two doors down. Their actual address is 26 Seminary Ave. Not st.

nicole powers
4 years ago
1

They have some very competent and knowledgeable therapists, who never stay. There is a very high turnover rate and that makes it very hard to have therapy there. This I have boticed for many years. I hope they can change this.

Crystal Braham
4 years ago
5

Gary Walker
4 years ago
1

5 Parson St.

Ben Hoffman
4 years ago
4

The only Counseling service in the county that will never turn you away. With dozens of services to provide the best care available for each individual.

onrr1726
6 years ago
5

Went here with an EAP program.

Jasen
6 years ago
4

My little sister does very well here but they drop people a lot. I've heard the counselors are very nice here and it's the best therapy in town just has a huge waiting list of people wanting to get in.

Renay Kelley
7 years ago
4

melody miranda
7 years ago
1

NEEDS IMPROVEMENT. This place is obviously not being run correctly or by the right personnel. There are counselors there with only like 6 months total experience. The obese girl at one of the windows will not share any info on me with my husband, even though we are married, he has my permission and is my caregiver. The rugs in the waiting room are always dirty and have centipedes crawling around and they won't get them properly cleaned, even though there has been requests put into the suggestion box (or pig) about it. So why even have a so called suggestion box then? If you email them, they just ignore you. So basically, you are stuck with either this place or cayuga mental health which is not much better. At least cayuga mental health has a tv that they turn on for the clients (cayuga counseling never turns the tv on for the clients and is much noisier than cayuga mental health by allowing children to play and make all the noise that they want in the place.)

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