Cascade Community Healthcare

2428 West Reynolds Avenue Centralia, WA 98531
Outpatient
Cascade Mental Healthcare WA 98531

About Cascade Community Healthcare

Cascade Community Healthcare, located in Centralia, Washington is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Cascade Community Healthcare include age-appropriate treatment for teens addressing adolescent-specific issues, specialized drug rehab for veterans, addressing combat-related trauma and reintegration, and inclusive treatment respecting diverse sexual orientations and gender identities.

Cascade Community Healthcare has received accreditations from The Joint Commission.

Latest Reviews

Tanna Nicole
1 month ago on Google
3
This is a great location to go to for your mental health. If you have a good amount of patience and get the proper people to see you, I went here for a few months before losing my insurance and unfortunately, they did not have very many resources to get me seen by the same person again without being charged an arm and a leg, And when I did finally get some kind of new insurance, they didn t accept it when I was told prior by a receptionist that they do take it, my girlfriend is also seen at this location and her therapist is very good, but there is a receptionist on the mental health side that really shouldn t be working here. She s constantly talking about very uncomfortable and inappropriate things while people are waiting on their appointments and never properly checks my girlfriend in. when we walk into the building, we attempt to walk up to her to check in for our appointment and she decides to finish her conversation before asking us what we need help with after she supposedly checks us in we end up sitting in the waiting area for another 15 minutes before having to check with another receptionist and being told that we were never checked in.
T Hays
1 month ago on Google
5
I've been going here for over a year, I started seeing Lisa and she was very thorough on all my problems that the doctor I had before going to Cascade over looked, she was very easy to talk to, then I started seeing Wangari and she is very thorough and is easy to talk to and explains my diagnosis to me that I can understand, the nurse's are nice and professional and very caring. The receptionist are friendly and welcoming. I've had no problems with getting my medicine or scheduling appointments, I'm happy I found them and I trust them with my healthcare 100%. Thank you Cascade Community Healthcare for your service!!Tammie Hays
Kathi Kok
1 month ago on Google
5
Always helpful and kind!!!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.5 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Often, substance use disorder originates with negative thinking patterns. Cognitive behavioral therapy in Washington is designed to help individuals change these patterns of thought, which leads to changes in behavior and freedom from addiction.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Couples therapy can help a couple navigate their differences. By learning powerful interpersonal skills in therapy, the couple can work together to overcome challenges and change the direction of their relationship.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (360) 330-9044
Building icon

2428 West Reynolds Avenue
Centralia, WA 98531

Reviews of Cascade Community Healthcare

2.54/5 (52 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
5
15
4
4
3
2
2
3
1
28

Reviews

1
Terrible

Let me begin by saying in the three years I have been using this facility never once have I received a bill in the mail. The only way I have been able to find out what I owe is by asking the reception desk directly. A little less than a month ago I was surprised and told I o ... Read More

Sophia B.
Reviewed on 7/24/2023
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
1

The doctors are rude, and they think they are superior to you just because they have a college degree! What a shame! Wouldn't recommend this place.

Reviewed on 2/15/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (50 reviews)
Tanna Nicole
1 month ago
3

This is a great location to go to for your mental health. If you have a good amount of patience and get the proper people to see you, I went here for a few months before losing my insurance and unfortunately, they did not have very many resources to get me seen by the same person again without being charged an arm and a leg, And when I did finally get some kind of new insurance, they didn t accept it when I was told prior by a receptionist that they do take it, my girlfriend is also seen at this location and her therapist is very good, but there is a receptionist on the mental health side that really shouldn t be working here. She s constantly talking about very uncomfortable and inappropriate things while people are waiting on their appointments and never properly checks my girlfriend in. when we walk into the building, we attempt to walk up to her to check in for our appointment and she decides to finish her conversation before asking us what we need help with after she supposedly checks us in we end up sitting in the waiting area for another 15 minutes before having to check with another receptionist and being told that we were never checked in.

T Hays
1 month ago
5

I've been going here for over a year, I started seeing Lisa and she was very thorough on all my problems that the doctor I had before going to Cascade over looked, she was very easy to talk to, then I started seeing Wangari and she is very thorough and is easy to talk to and explains my diagnosis to me that I can understand, the nurse's are nice and professional and very caring. The receptionist are friendly and welcoming. I've had no problems with getting my medicine or scheduling appointments, I'm happy I found them and I trust them with my healthcare 100%. Thank you Cascade Community Healthcare for your service!!Tammie Hays

Kathi Kok
1 month ago
5

Always helpful and kind!!!

Beverly Roberts
2 months ago
5

Great people very helpful. Nurse and doctor are GREAT

Amanda Glick
3 months ago
4

I have had positive and negative experiences at this facility. I am here to write a review about Darnice, the nurse that was so very helpful in assisting me as I sought to refill medication that I was struggling to have filled due to issues with my insurance. She was kind and patient and informative. She showed great compassion and presence. She was persistent and followed up on my case until the issues were resolved. I am so grateful that Darnice is a part of the staff at Cascade. She really made a tremendous difference during a difficult and painful moment in my life. I also appreciated the doctor that I saw, Dr. Schlegel. He was considerate, very informative and present with me.

Angela Morse
4 months ago
5

Good place to get help

Terrie Snickers
5 months ago
4

Nymeria Stark
7 months ago
2

If I leave a message saying I have covid, I'll make an appointment when I'm better, that doesn't mean call me back Again asking me to make an appointment! I'll call when I'm better! Also don't yell my appointment information across the lobby with other people around. HIPPA violations aren't good!

Amy Horton
9 months ago
1

They don t refill meds correctly. My doctor quit and they didn t tell me until the day of my appointment. The earliest appointment they can schedule is a month from now. I didn t cancel the appointment . They did. They say they won t refill meds until my appointment. How is this okay? My meds say to not quit taking them suddenly.

Vivian Ross
10 months ago
5

Owen Borseth
10 months ago
1

I've never been to this place and never would go because they seem too incompetent to bill correctly and I'm afraid it would be the same for their medical care. They keep sending us bills for our adult son despite numerous calls to them to make it stop. Billing the right person doesn't seem like too much to ask for.

Ashley Greene
1 year ago
1

Refuses to refill meds. Refuses to call me back if there s an issue refilling. Staff is rude when presented with an issue. Tired of it please don t waste your time coming here. Kristi Illers was the only good part about this place and she left.

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