My experience at Carrollton Springs is mixed. The clinician for the PHP program was exceptional (Daniel), however, once they get what they want from you (i.e. money from you as well as from your insurance provider), they no longer are helpful and responsive. I have left mult ...
About Carrollton Springs
Carrollton Springs treats adults aged 18 and older fighting addiction and co occurring disorders. This Carrollton, Texas, behavioral health facility incorporates proven and holistic approaches to encourage sustained recovery. You’ll benefit from detox, inpatient rehab, and several outpatient programs to fit your unique needs.
Each program offers various services to help you reach sobriety. You can participate in therapy, skill building, family sessions, peer support groups, and educational programs. Along with proven interventions, they have holistic treatments. You can find inner healing with yoga, meditation, wellness education, and recreational activities.
Their specialized programs make this program stand out to me. Their tailored programs are for Veterans, active duty military, first responders, high risk frontline professionals, and their families. You’ll dive deep into the unique challenges these populations experience. Medication management and PTSD treatment are available.
They also have a faith based track. This program incorporates Christian counseling into each level of care. Faith can be an essential part of recovery for many. Incorporating a religious viewpoint can help you feel motivated and find meaning in treatment. You’ll still have access to expert backed approaches, like solution focused, cognitive behavioral, and rational emotive behavior therapy. Additionally, you’ll have the chance to connect with peers in recovery, share your story, and encourage each other throughout your journeys.
Latest Reviews
After 20+ phone calls and about 10 voicemails, two emails to the facility, and a complaint with an operator that told me she d get my note to someone. I never ONCE got a call back. We never got a specific time, no one would call my sister back who was on the HIPAA, everytime an operator transfers you to someone it goes straight to voicemail. This place is extremely embarrassing and unprofessional. I m sure all of the previous reviews say enough. Do not waste your time. Find somewhere better that cares about their patients and can atleast answer a call/voicemail/email!! Wish I could give 0 stars.
Response from the owner2 weeks ago
Thank you for sharing your experience with me. I take your concerns seriously, and I've passed along your review to our hospital administration. Our leadership team would like the opportunity to discuss them with you directly, so to protect your privacy, please contact the hospital. As an alternative, you may call our anonymous Ethics and Compliance hotline at 1-877-508-LIFE (5433) to report your concerns. Thank you, Amy B.
PLEASE DON'T GO TO THIS PLACE. THEY WILL HOLD YOU AGAINST YOUR WILL.THEY WILL LIE and say it's voluntary. It's a very triggering experience. DO NOT GET FOOLED!!!After reading the other reviews. This place needs to be investigated for criminally harming people.I also encourage all who have experienced this... to report it to all State agencies that will listen. And to get an attorney.
If you care about your loved ones steer clear. My brother is suicidal extremely depressed and an alcoholic. We drove him here from Florida so we could get him help closer to us. We were told that no matter what time we arrived he would be able to be easily processed and taken back to his own room. When we showed up my brother who is completely incapable of filling out paperwork is then asked to fill out nine different sheets of paperwork. Then we were told there is no assessment room available at the time and to please take a seat in the lobby. An hour and a half later still no assessment room and multiple people filling up the lobby. My brother has now chosen to not get help and left the facility and I do not believe he will be able to be convinced to go back again. Please if you care about your loved ones do not take them here. My brother's life may not be here tomorrow because of them. I will do everything in my power to prevent anyone from going here.
Response from the owner3 weeks ago
Thank you for sharing your experience with me. I take your concerns seriously, and I've passed along your review to our hospital administration. Our leadership team would like the opportunity to discuss them with you directly, so to protect your privacy, please contact the hospital. As an alternative, you may call our anonymous Ethics and Compliance hotline at 1-877-508-LIFE (5433) to report your concerns. Thank you, Amy B. Gallery
Location
Accepted Insurance
Other Forms of Payment
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Addiction Treatments
Levels of Care
24-Hour Clinical Care At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
Intensive Outpatient IOP seeks to maintain treatment benefits in a structured manner. Continuity of care is observed with an emphasis on continued reintegration into community functioning. Patients typically spend 15 hours per week in various therapy and educational groups. IOP provides a step-down approach from the PHP program and serves as a bridge to more traditional, less intensive outpatient care.
Inpatient In the Inpatient Program, patients receive detailed clinical and medical assessments, psychiatric stabilization, and rehabilitation care. This program offers the advantages of a controlled, structured environment with 24-hour nursing care and intensive treatment not available on an outpatient basis. It may include up to 10 hours per day of programming. During treatment, each patient connects with a treatment team, including a physician, nurse, primary therapist and recreational therapist.
Aftercare Support Carrollton Springs also offers a weekly support group for alumni of their Inpatient, Partial Hospitalization, and Intensive Outpatient Programs. The group meets once a week for one hour. The purpose of the alumni group is to provide a forum for alumni to meet together and provide ongoing support to each other.
Medically Assisted Detox Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
Clinical Services
Animal therapy (aka pet therapy or animal-assisted therapy) can be very healing, as it allows patients to bond with animals, who give unconditional love. This is particularly useful for those who suffered trauma by the hands of people, who may be able to trust and form closer attachments to animals than humans at certain stages of rehabilitation.
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Families have the opportunity to participate in education and support groups to increase their understanding of addiction and mental illness. This process helps them learn about themselves and their roles and responsibilities in the recovery process. With this important information in hand, the family has a greater opportunity to reunite and start interacting in a more helpful and healthy manner.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
The Dietary program at Carrollton Springs is carefully planned to provide food that meets the recommended dietary requirements. Well-balanced meals are served in a cafeteria style setting. A Registered Dietitian will provide consultation as needed in planning regular and special diets. Snacks and drinks are available on the unit.
Amenities
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Private Setting -
Music Room
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(972) 242-4114 
2225 Parker Road
Carrollton, TX 75010
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Fact checked and written by:
Mariah Bourne, M.A.
Edited by:
Anna Spooner
