Atrium Health Behavioral Health Psychiatry & Counseling

16740 Davidson-Concord Rd, 73 200 Davidson, NC 28036
InpatientOutpatient
Carolinas HealthCare System Behavioral Health NC 28036

About Atrium Health Behavioral Health Psychiatry & Counseling

Atrium Health Behavioral Health Psychiatry & Counseling provides COVID safe behavioral health care in Davidson, North Carolina, for those struggling with substance use disorders or mental health conditions. Their treatment program helps you to take back control of your life using customized treatment plans that follow a comprehensive evaluation. Their philosophy is to support and empower you through your recovery journey with a specific focus on integrating your behavioral care with primary care. They accept most insurance providers in the area and will verify your insurance coverage before beginning treatment.

The team creates a plan that addresses your addiction and co-occurring mental health conditions, often called dual diagnosis. Your customized treatment plan utilizes evidence based treatments such as cognitive behavioral therapy and dialectical behavior therapy. These techniques are designed to help you identify negative thought patterns and change them so they no longer trigger your addictive behavior. They offer treatment in inpatient and outpatient settings.

They have the only freestanding dedicated psychiatric emergency room in the Charlotte, North Carolina, region that treats children, adolescents and adults. Their behavioral health services include addiction treatment, forensic psychiatry and psychology, partial hospitalization programs and maternal wellness programs.

This whole person approach improves your outcomes and addresses your mental, emotional and physical health issues. They focus their efforts on screening and detecting illness early, treatment, and educating the community to improve identification. The helpline is staffed 24/7 where you can receive a referral to a behavioral health specialist or get more information about community resources.

Latest Reviews

Johnnie Boyd
1 week ago on Google
5
Dr Netgiv is wonderful!
Response from the owner8 months ago
Thank you for your feedback! We take pride in providing excellent care and we appreciate your support.
Jeriko 92
1 week ago on Google
5
Wonderful facility and faculty. Compassionate and empathetic counselors. Caring and attentive nurses. The entire atmosphere really makes you feel safe and well taken care of. The only complaint I can think of would be towards just one psychiatrist. Other than his med-pushing and lack of empathy, my entire experience was both enjoyable and positive. Really a great place.
Response from the owner2 days ago
Thank you so much for your kind words! We re thrilled to hear that you had a positive experience at Atrium Health Behavioral Health Psychiatry & Counseling. We strive to provide excellent care and are glad to know we met your expectations.
Erica Sloan
1 week ago on Google
5
Kathryn J Young is a great therapist.
Response from the owner2 days ago
We think so too, thank you for sharing your feedback! We appreciate your support
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.3 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare. Outpatient is available for children, teens and adults.
inpatient iconInpatient
Clients receiving treatment at an inpatient rehab facility are typically in early recovery or are at heightened risk of relapse. Clients in inpatient care remain at the facility for the duration of their program, enabling them to focus solely on their recovery. Inpatient treatment typically involves extensive psychotherapy, often including group and family counseling as well as one-on-one sessions. Recovery-focused life skills education is another common service. Many rehabs also offer evidence-based holistic therapies.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Clients who receive cognitive behavioral therapy in North Carolina typically attend five to 20 sessions. During this time, they work with their therapist to learn healthier patterns of thinking, which can help them change their behavior related to substance use.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

If you're struggling with insecurity about your ability to make changes in your life, motivational interviewing in North Carolina could be a good solution. This type of therapy offers support and empowerment to help you explore your options and decide how to move forward with positive changes.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being. Recreational therapy is used on children and teens.

Amenities

  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Rachel Elizabeth Thommen, MD

Psychiatry

Paul Wayne Natvig, MD

Psychiatry

Terri Watters Klosek, PsyD

Psychologist, Psychology

Michelle C. Rice, LCMHC

Licensed Clinical Mental Health Counselor, Psychiatry

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 6480

Contact Information

Phone icon (704) 801-9200
Building icon

16740 Davidson-Concord Rd
73 200
Davidson, NC 28036

Fact checked and written by:
Gayle Morris, BSN, MSN
Edited by:
Kerry Nenn, BSW

Reviews of Atrium Health Behavioral Health Psychiatry & Counseling

3.27/5 (109 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
5
51
4
8
3
7
2
5
1
38

Reviews

1
Inpatient Care

My daughter was admitted to DBH, from Atrium Hospital after a suicide attempt. They kept her 5 days and a receptionist contacted on a Sunday morning to pick her up that day. No communication from any staff or Dr. She committed suicide 2 days later. They claimed she was safe ... Read More

MJ K.
Reviewed on 12/17/2024
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
2.5

The good thing about this place is that is very neat, sadly, it is very difficult to get admitted here and after they accept to treat someone they prohibit them to speak/stay in touch with their family. Sometimes they even give the patients more medication than what they rea ... Read More

Reviewed on 9/6/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3 (107 reviews)
Johnnie Boyd
1 week ago
5

Dr Netgiv is wonderful!

Response from the owner9 months ago
Thank you for your feedback! We take pride in providing excellent care and we appreciate your support.
Jeriko 92
1 week ago
5

Wonderful facility and faculty. Compassionate and empathetic counselors. Caring and attentive nurses. The entire atmosphere really makes you feel safe and well taken care of. The only complaint I can think of would be towards just one psychiatrist. Other than his med-pushing and lack of empathy, my entire experience was both enjoyable and positive. Really a great place.

Response from the owner1 week ago
Thank you so much for your kind words! We re thrilled to hear that you had a positive experience at Atrium Health Behavioral Health Psychiatry & Counseling. We strive to provide excellent care and are glad to know we met your expectations.
Brenda Law
1 week ago
5

Erica Sloan
1 week ago
5

Kathryn J Young is a great therapist.

Response from the owner1 week ago
We think so too, thank you for sharing your feedback! We appreciate your support
Wanda Clowney
1 week ago
5

Courteous staff and Psychiatrist. Mindful of time and Dr. Calloway listens with great care and concern offering the best plan for me.I am thankful that he serves our community.

Response from the owner1 week ago
Thank you for your thoughtful review! We re glad you had a positive experience. We appreciate your feedback and look forward to caring for you again.
PATRICIA Bilsky
3 weeks ago
5

Kemalemir Frashto
1 month ago
5

Dr Bowen is an amazing person. She is always taking an extra mile to help. She listens and care. She understands mental pain. Dr Bowen is doing everything to ease your pain.Have been her patient since 2018.

Response from the owner3 weeks ago
We really appreciate your feedback and are delighted that you were pleased with the quality of care provided. Thank you for recognizing the efforts of our dedicated team!
Mike Davis
1 month ago
5

Atrium Healthcare is an above average organization that administers quality care and proactive communication! My physician is a top care doctor in her unit and the overall location she excels in.

Response from the owner1 month ago
Thank you for taking the time to leave us a review! We re happy to hear that our team made you feel comfortable and that you were satisfied with your visit.
Patti A
1 month ago
5

Dr. Thommen is kind and understanding. She listens well and always asks what I think about any recommendations that she may make. And Donna,

Response from the owner1 month ago
We re grateful for your feedback. It s our goal to provide top-notch care and a welcoming environment, so we re pleased to hear you had a great experience.
Kary Marr
1 month ago
5

Brenden Gonzales
2 months ago
1

Stayed here for a week in 2020, it did not help me at all, it made me feel more alone, being in an empty room all day. The only thing we could do was walk up and down the hallway all day to kill time. I tried to tell them I was fine and wanted to get out but they kept lying to me saying I was going to get out the next day and never was till a week later. Cost me $8000 a night just to be in an empty cold room. We got 2 pairs of paper thin underwear and had to beg for another pair of scrubs. We had to flip them inside out to make them last.

Response from the owner2 months ago
Thank you for your honest feedback. We re sorry that your experience was not up to our standards. Please call our Customer Care Line at 704-355-8363 so we can address your concerns.
Elizabeth Crook
5 months ago
1

This facility is currently trying to discharge my sister who is not in her right mind. My sister was sent here after assaulting my mother. We have asked for a neurologist multiple times due to her brain injuries and have been ignored. All they will do is give enough drugs to sedate a patient and send them home while they still exhibit psychosis behaviors. My mother is scared to bring my sister back in her house but the therapist there only offers the advice to call the police when she feels threatened. I'm beyond done with atrium and this hospital. THEY HAVE DONE NOTHING to help us time after time, IVC after IVC. Each time we ask for a neurologist we are ignored. We now have to live in fear for my mother's safety.

Response from the owner5 months ago
Please call our Customer Care Line at 704-355-8363.
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