Crossroads Adult Mental Health

New Bern, North Carolina

2000 Neuse Blvd
New Bern, NC 28560

(252) 633-8204
3.49 (24 reviews)

About Crossroads Adult Mental Health

Located in New Burn, North Carolina, CarolinaEast Medical Center offers alcohol and drug rehab services to men and women. Their levels of care include inpatient psychiatric hospitalization, partial hospitalization, and intensive outpatient treatment.

CarolinaEast Medical Center offers treatment that begins with an assessment to determine the appropriate level of care. Services include:

Inpatient
The inpatient program is for those who need 24/7 care and specializes in psychiatric care. Clients will have the opportunity to meet with a psychiatrist and receive an evaluation, medication management, and mental health treatment. Behavioral health challenges are also addressed. Individual therapy, group therapy, and family therapy are offered.

Partial Hospitalization
Clients meet Monday through Friday for four hours a day over the period of several weeks. Individual therapy, group therapy, and family therapy is provided. Psycho-educational groups are offered that cover a wide range of topics related to mental health and addiction.

Intensive Outpatient
This program is for those who are stable and need to meet a few times a week to continue a structured treatment plan while also holding work and personal responsibilities. Individual therapy, group therapy, and self-help groups are provided.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • medicaid iconMedicaid
  • medicare iconMedicare
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

24-hour icon24-Hour Clinical Care

Individuals in early recovery often require 24-hour clinical care in North Carolina. This supervised care typically includes medications to treat specific withdrawal symptoms, which vary based on the substance abused. For example, staff may provide sleep aids to treat insomnia in patients who are addicted to marijuana. For those overcoming a cocaine use disorder, anti-depressants may be prescribed to manage mood swings. Other medications may also be provided to treat addiction-related health issues.

User icon Programs

adult-program iconAdult program

elderly iconElderly program

young-adult iconYoung adult program

Heart icon Treatment

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition Therapy

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Phone icon Contact

Phone icon (252) 633-8204
Building icon

2000 Neuse Blvd
New Bern, NC 28560

Call Now - Help is Available
Get Help Now - 984-266-0532
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Fact checked and written by:
Michelle Tavares, MSN, RN
Edited by:
Quentin Blount

Reviews

3.49 (24 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (23)
Accomodations & Amenities
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Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

My father was "treated" here for a severe Bipolar episode necessitating an involuntary commitment. After pleading with them multiple times not to discharge him after only 4-5 days of care, they proceeded to discharge him even though I tried to explain there was no change in ... Read More

Reviewed on 11/29/2018
Overall Experience
Date Submitted

Google Rating

3.6 (23 reviews)
Isis Bell
5 months ago
4

I will say I had a great experience there wait time was kinda long but after that many of my doctors was nice Mr Leonard and Mr Tony shout out to them were my favorite doctors they were really nice and were very understanding when had issues regarding anger and aggressive behavior thoughts and when I was hearing voices I would gladly go to that hospital anytime this hospital is one of the best hospital I ever went too I take crossroads over unc hospital Brynn Marr Wilmington hospital any day of the week

Gr00t. TV
1 year ago
5

Britt P
1 year ago
1

Rachel O'Leary
1 year ago
5

After a silly goose mishap, I ended up at Crossroads from Onslow Hospital. The fact that I was in a city that I didn't even know existed until that day, made me scared to heck. I was admitted involuntarily because I didn't want to go inpatient. After 4 attempts and 5 hospitalizations, I was at my breaking point when it came to hospitals so I wasn't quite happy being there at first. Usually when you first get there, they do the basic intake things (skin assessment, weight, height, etc). A little bit after that (depends on when you arrive on the unit), they started doing the, or what I assume was, the therapy assessment. Deep questions about past traumas and current struggles. They ask for any previous diagnoses and current medications you take. After that, you're basically "release" onto the full unit known as Crossroads. The rooms you stay in are mostly one bed (a few have two but I've never seen anyone get a roommate during my stay here) and have their own sink and toilet. I made a few good friends during my stay here and found the atmosphere to be much more comforting than my last few hospital stays. The staff is just as impressive as the atmosphere. The technicians are attentive and help as much as they can. The only one I can slightly remember is a nice technician named Madison. She helped me get ready for my first shower there (a huge experience for anyone taking their first shower at any hospital) and helped me do laundry. Her comforting presence during my stay here really improved my overall mental health. Also, her drawing of Martin Stewart is equivalent to the Mona Lisa. The nurses are just as attentive and helpful as the technicians. Now, I am someone who sometimes doesn't like taking their medication. I've tried around 10 medications for my illness and none seemed to have work. At this point, I was losing any hope of ever finding a medication that worked. I was compliant with taking my medication though. The nurses make sure you take your medication at (or around) the time you were prescribed to take them. They usually find you on the unit to give you your medication. Any and all question pertaining to medication or nicotine related products, you would ask your scheduled nurse. They are day nurses and night nurses and shift changes happen at 7pm. Your nurse may change throughout your stay, but they mostly try to keep the same nurse you've had for a few days in a row. The nurses that stood out to me during my stay here are Sarah, Rebecca, Amber, Robin, and Kimberly (these were mostly my nurses. I'm sure the other nurses are just as impeccable). Sarah was my nurse for a good portion of the beginning of my stay. She has a very comforting and a very mom like presence. I had no difficulty asking her for things. Rebecca was my nurse for a little bit. She has a very strong presence (Don't call her Becky) but is very kind. Amber is a real g. She was mainly my nurse during the later portion of my stay all the way up until I got discharged so I spent the most time with her. All I can remember is telling her my pupils looked huge as hell (probably I thought I was in psychosis or something smh). My next interaction with her, I thought she was the technician, Madison. Turns out, she is not the technician. She's the registered nurse. Ever since I mistaken her for the technician (who looks oddly similar to her), a deep hatred for me festered. No, I'm joking. Since then, we've established a very comforting and reassuring patient/nurse friendship. Robin & Kimberly were both my night nurses and they are both amazing human beings who have helped me so much. This place is good for the mental health.

Caroline Haldeman
1 year ago
1

worst inpatient psychiatric hospital ever. i need to take my medication as soon as i wake up but they made me wait hours every single day. i didn t even speak to an actual psychiatrist the whole time i was there, all they had was a physician s assistant. i was also told by a therapist that as long as i took my medication, I d be fine and i didn t need therapy. i wish it was that simple to just take my meds and feel better . Please do not go here for help. drive a little further to the hospital in greenville it is a much better place.

Catherine Potter
1 year ago
1

Took my brother here to try to get him expidited psych care instead of waiting 3 months for an outpatient provider.This place did absolutely nothing for him. They made him sit around for 3 hours, didn't give him any referrals, didn't do any evaluations, the best they did was give him only 2 weeks more of a medication that he was ALREADY ON instead of giving him something else to try.Their website makes it seem like even if you aren't in a crisis, you can get the care you need faster. But it's just a run-of-the-mill psych ward with no real psychiatrist, that won't even POINT you in the direction of getting some kind of outpatient help. Or even their own partial-inpatient help for that matter.Don't bother unless you're actively in acute crisis, and even then, don't expect much.

Bobby Ballou Ballou
2 years ago
5

This is a great facility that diagnosed me with Bipolar after spending 7 days there. The nurses and doctors were all very attentive and friendly.The food was very good also.

Rebecca Brandis
2 years ago
1

I was admitted around 1130 to the waiting area of crossroads in new bern. They ran ekg and blood work which is fine. But after that they did absolutely nothing with me claiming their telehealth dr was busy. I didn t see this doctor until 3/4 in the morning. All for them to say an hour later I can go home. What a waste of time not to mention the nurses we re all rude and tried to say I was involuntary when God witness I walked in seeking help. Never go here.

Erika Norfleet
2 years ago
5

Nicole Ajaeb
2 years ago
5

I'm so happy I finally have a proper diagnosis and it's all because of this place! The staff is wonderful and very kind. The bedside manner from everybody, including the janitorial staff, is the best I have ever seen. They will not make you leave before you're ready and they won't make you stay any longer than you need to. You can tell the staff actually wants to be there and they want to help. I have nothing but great things to say about this place!

Chiara Munna
2 years ago
5

The staff here SAVED my life. I would not still be here if it wasn t for them. I am eternally grateful. And I know if I ever am in another crisis or need help, this is where I can go to be safe.

Cynthia Abbott
2 years ago
1

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