Captain James A. Lovell Federal Health Care Center

Captain James A. Lovell Federal Health Care Center, Bldg. 133 North Chicago, IL 60064
DetoxInpatientOutpatient
Captain James A. Lovell Federal Health Care Center IL 60064

About Captain James A. Lovell Federal Health Care Center

Captain James A. Lovell Federal Health Care Center, located in North Chicago, Illinois, provides comprehensive mental and behavioral health care for military personnel, veterans, and their families. Services include telehealth care, medically supervised detox, inpatient treatment, intensive outpatient programs (IOP), general outpatient programs (OP), and aftercare.

At Captain James A. Lovell Federal Health Care Center, clients can receive specialized treatment designed for adolescents, young adults, seniors, homeless and indigent persons, LGBTQ+ persons, and persons with co-occurring disorders. Programs include the following format options:

Inpatient Programs
The inpatient programs allow clients to focus on their recovery in a highly structured and supportive environment. Clients receive medical and mental health assessments, drug and alcohol screenings, personalized care planning, and comprehensive case management. Those undergoing detox may be prescribed FDA-approved medications to ease withdrawal symptoms and prevent potentially serious complications. Clients also engage in intensive, trauma-informed individual, group, and family counseling drawing on proven modalities, including CBT, DBT, and motivational interviewing. The program promotes clients’ sustained sobriety through robust, recovery-focused life-skills training that addresses topics such as coping, self-care, emotional regulation, anger and stress management, and relapse prevention. An array of evidence-based complementary therapies is available, including creative arts therapy, fitness and recreational therapy, and meditation and mindfulness.

Outpatient and Aftercare Services
The outpatient programs encompass multiple levels of care to align with clients’ evolving needs. Aftercare services may include step-down support, 12-Step program facilitation, employment and housing assistance, and referrals for additional medical, mental health, and social service programs.

Accreditation and Payment
Captain James A. Lovell Federal Health Care Center is accredited by The Joint Commission, CARF, and SAMHSA. They accept private insurance, military insurance, sliding-scale payment schedules, Medicare, per-session payment, and self-pay. Financial aid is available.

Latest Reviews

Rita Mirsch
4 days ago on Google
1
Go anywhere else. The ER is slow, you have to push them to get anything done. The wanted to run unnecessary tests and I asked not to and when I gave them push back, magically the tests were available for me. I ended up having to stand in my doorway to get my discharge paperwork started. Then pharmacy took forever with filling the medications. It shouldn t take 60 plus minutes to fill a simple prescription and then the pharmacist was incredibly rude about it. Go anywhere else. Just not this hospital.
Aaron Cress
1 week ago on Google
5
Literally the best VA ever!!!! Iv been a lil lost in life in general moved around allot. Getting anything from the VA was always a problem. Unless your at Lovell they have amazing programs u can actually get into, greatvtimes on appointments I wish I lived closer
Daniel Pyo
1 month ago on Google
1
Expect to wait a very long time to be seen, and don t expect to see a Doctor once you re in a room either. They will drag the time on, and forget you re even there.More than enough Nurses, and Doctors on staff, but absolutely no communication.Bring a tent, you ll be staying the night!If you have an Emergency, go to an actual Emergency Room elsewhere.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.8 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 36814

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 500874

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (224) 610-3886
Building icon

Captain James A. Lovell Federal Health Care Center
Bldg. 133
North Chicago, IL 60064

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Reviews of Captain James A. Lovell Federal Health Care Center

3.8/5 (227 reviews)
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Overall Experience
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Google Reviews

3.8 (227 reviews)
Rita Mirsch
4 days ago
1

Go anywhere else. The ER is slow, you have to push them to get anything done. The wanted to run unnecessary tests and I asked not to and when I gave them push back, magically the tests were available for me. I ended up having to stand in my doorway to get my discharge paperwork started. Then pharmacy took forever with filling the medications. It shouldn t take 60 plus minutes to fill a simple prescription and then the pharmacist was incredibly rude about it. Go anywhere else. Just not this hospital.

Aaron Cress
1 week ago
5

Literally the best VA ever!!!! Iv been a lil lost in life in general moved around allot. Getting anything from the VA was always a problem. Unless your at Lovell they have amazing programs u can actually get into, greatvtimes on appointments I wish I lived closer

Cateri Cruse
1 month ago
1

Daniel Pyo
1 month ago
1

Expect to wait a very long time to be seen, and don t expect to see a Doctor once you re in a room either. They will drag the time on, and forget you re even there.More than enough Nurses, and Doctors on staff, but absolutely no communication.Bring a tent, you ll be staying the night!If you have an Emergency, go to an actual Emergency Room elsewhere.

Hannah true
1 month ago
5

I have been going here since September of this year and have had good experiences with every appointment. My primary care was able to get me referrals right away for an injury I had gotten in back in July and I was in a different state. Orthopedics team is very kind and got me in quickly for my surgery. Overall such a great hospital to go to and having support from health care professionals for my injuries has been wonderful. They always get me in quickly and address all my concerns!

Samantha O
2 months ago
2

Good luck making an appointment or getting people to pick up the phones at so many of the clinics.Also, doctors truly do not care, this place is just as bad or worse than Hines in my experience.

Angelique Puchacz
2 months ago
5

Nicole Chavez
3 months ago
1

This place is old. Hospital only has specialty Dr for adults. There should be a separate hospital for children with illnesses. Also it will be very convenient if the clinic stayed open till five or 6 PM in the evening and take patients on Saturdays because working civilian parents who are beneficiaries have to take personal sick time and personal time from work/if we have to leave early from work, which is very unfair if the other parent who is a service member is always working as well. It s very inconvenient for this clinic to close early. It s not very helpful or encouraging to schedule appointments. This is why the clinic is just declining. The clinic is supposed to open at 7am and nobody answers the phone except the directory person directing calls to closed clinics, time stamping my calls since 6:40-7:40 am this morning.

Lilbaby Wish
3 months ago
5

Peter O'Neill
3 months ago
2

Large open area total waste space. When will the Politicians STOP

Darryl Patterson
3 months ago
5

Tim Schmidt
3 months ago
5

Great hospital and even greater healthcare providers here. Every time I come here I'm always well taken care of and I feel like I'm not a walking money sign like most other hospitals.

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