I have tried to go off medicine just so I would not have to go there anymore. Trying to speak to anyone via phone is frustrating because you end up in endless loops and no questions resolved
About Brook Lane – North Village
Brook Lane – North Village in Hagerstown, Maryland, is the home of InSTEP, Brook Lane’s specialized drug rehab treatment program. Held five days a week, levels of care include outpatient and intensive outpatient support for adults of all ethnicities and walks of life.
All clients must be assessed before beginning treatment to determine which level of care would be most suitable for their needs. For example, clients taking part in Brook Lane’s outpatient program can expect a person centered approach involving specialized life skills education, relapse prevention and cravings management. 60-minute sessions are held throughout each day and occasionally in the evenings for added convenience.
For clients in need of further support, Brook Lane offers an intensive outpatient program. Clients receive group therapy tailored to meet the needs of those with concurrent substance abuse and mental health issues. Through integrated support, clients learn symptom management and life skills through educational discussions, lectures and resources. They also engage in relapse prevention. Sessions are held from 9 am until 12 pm on Mondays, Tuesdays and Thursdays. Clients can expect to move up to outpatient care after completing the initial phase of intensive outpatient treatment.
Brook Lane accepts Aetna, Medical Assistance, CareFirst, Cigna, Quest and USFHP. They are in negotiations regarding other insurance companies. Clients are advised to clarify coverage with their insurance provider regarding out of network benefits. Alternative funding is also available for those in need by way of financial assistance applications, payment plans or Maryland Medical Assistance.
Latest Reviews
I would happily like to update the fact that she no longer works there. That's a great blessing.My son told his awful therapist exactly what she wanted to hear and committed suicide. He was so much smarter than she was. Huge disappointment. She had to say a cuss word every other word out of her mouth, she was very unprofessional. He was of age so she couldn't speak to us, as parents but in all honesty she was a mom hater. Dad would pick him up and she would speak to him for an hour.
I was a patient here for a very long time, and the therapist I was paired with after my evaluation was extremely helpful, kind, and understanding the whole time I was one of her clients. HOWEVER, the front desk employees almost all the time had no clue what they were doing. Most of the time when I went for in office appointments, they just didn t tell my therapist I had checked in. Some of them are extremely rude. The front desk staff definitely made my experience less than ideal, and I was more than glad to switch to strictly Zoom appointments just to avoid having to deal with the front desk.
Response from the owner6 months ago
We are so glad you had a postive experience with your therapist. Please give our Patient Advocate a call at 301-733-0331 x1728 at your earliest convenience so she can gather more information about your experience with the front desk. She is here to advocate on behalf of our patients and clients. She would like to look into your situation further as we are always striving to improve and provide the best service. Thank you!
So far my daughter's therapist is great but the front desk could work a little on mannerism or politeness they just all seem like they are grumpy and would rather be somewhere else
Response from the owner10 months ago
Please call our patient advocate at 301-733-0331 x1728. She would like to gather information about your experience so she can look into it and rectify your situation. She is here to advocate on behalf of our clients and is happy to help you. Gallery
Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient Inpatient rehab enables clients to focus exclusively on their recovery while living in a highly structured and supportive environment. Inpatient treatment is typically designed for clients who have just completed detox, are in early recovery, and/or are at an elevated risk of relapse. Their treatment generally involves intensive addiction counseling, including individual, group, and family counseling. Many inpatient rehabs also offer recovery-focused life skills training and/or holistic therapies, such as yoga, massage, and meditation.
Intensive Outpatient Clients who are leaving inpatient rehab often choose to transition into an intensive outpatient program (IOP) to receive high-level support as they reintegrate into their home, workplace, and community. Intensive outpatient rehab also benefits those at risk of relapse. Clients typically participate in nine to 20 hours of treatment weekly, with modalities ranging from psychotherapy to addiction and recovery education. Many programs also provide medication assisted treatment (MAT) and complementary care, such as nutrition counseling, and acupuncture.
Aftercare Support Clients receiving support in a rehab aftercare program typically partner with their case manager and care team to identify and access the services that best align with their recovery needs and goals. Rehab aftercare services are designed to evolve with clients' changing needs to promote their long-term sobriety. Care modalities are highly customized and may include a range of medical, mental health, and social service resources, including peer coaching, career counseling, and 12 step program induction.
12-Step 12 step programs provide accessible peer coaching for participants at all stages of their recovery journey. Meetings are peer-led, anonymous, free, and available multiple times per day in most communities. Participants also receive one-on-one mentoring by a self-selected sponsor. 12 step recovery is based on spiritual principles, which enable participants to understand their disease, accept responsibility for their choices, and relinquish control over that which is unchangeable. Religious affiliation isn't required and specialized formats are available.
Sober Living Homes Most sober living homes in Maryland are located in peaceful, quiet neighborhoods. These private residences are designed to offer a low-stress but structured environment where residents can focus on their ongoing recovery efforts and receive support to maintain sobriety. Several individuals, all of whom are in recovery, share the halfway house. This type of communal living helps decrease relapse, increase employment rates, and helps individuals hone their recovery skills.
Intervention Services If you think a loved one needs help with substance abuse, but they are not seeking treatment, it may be time for a drug intervention in Maryland. Intervention services can help you with this effort. During the intervention, loved ones share how their addiction-related behavior has affected them and encourage the individual to get treatment. The intervention specialist helps facilitate the conversation and explain how treatment can help.
Partial Hospitalization Program Commonly known as "day treatment," a partial hospitalization program (PHP) is a short-term intensive rehab option designed to provide treatment during the day and you're able to return home at night. PHP treatment offers structured programming, including individual and group therapy, typically meeting 3-5 days a week for 6-8 hours per day. PHP duration averages around 90 days, with some programs offering amenities like transportation and meals.
24-Hour Clinical Care For intensive-level rehab treatment, 24-hour clinical care in Maryland is an essential tool. Medical staff are available around the clock to supervise the process, which involves cleansing the body of toxins. Close supervision is necessary due to the potential risks of withdrawal symptoms. Medical experts on-site are available to prescribe medications and other forms of treatment to address these symptoms and ensure a safe detox process.
Medically Assisted Detox Quitting drugs and alcohol on your own can cause uncomfortable and even dangerous side effects caused by the withdrawal process. In medically assisted detox, a team of licensed medical professionals will monitor your health, provide medication for potential withdrawal symptoms, and work to keep you safe and comfortable. Most people transition to an inpatient program or a maintenance program that uses medication assisted treatment (MAT).
Treatments
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Four key principles guide motivational interviewing. These are empathy, self efficacy, rolling with resistance, and developing discrepancy. These techniques allow the client to examine their motivations for change, identify discrepancies in their current situation and future goals, and feel empowered to make changes to reach their goals.
The focus of trauma therapy is to heal the emotional wounds that occurred when you witnessed or experienced a traumatic event. Therapy helps you process this trauma emotionally and mentally so you develop healthier coping skills and improve your quality of life.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Amenities
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Residential Setting -
Private Rooms
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(301) 739-7258 
18714 North Village Shopping Center
Hagerstown, MD 21742
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Fact checked and written by:
Lauren Thompson
Edited by:
Kerry Nenn, BSW
