BrightView

6527 Colerain Avenue Cincinnati, OH 45239
DetoxOutpatient
BrightView - Colerain Center OH 45239

About BrightView

Addiction medicine is moving into a new era and at BrightView - Colerain Center they look to lead the way to incorporate new technologies, therapies, and concepts into the management of patients with substance use disorders.

BrightView – Colerain Center is an outpatient addiction medicine practice based on clinical best practices and outcomes measures. Through the use of medication-assisted treatment in conjunction with psychological and social services. BrightView – Colerain Center will deliver the necessary support to help patients meet both their mental and physical goals.

Latest Reviews

Jerry Allen
2 months ago on Google
1
This is the worst treatment center in ohio. STAY AWAY FROM HERE staff are mostly completely rude and unprofessional. Wait times are very long while they set around playing and laughing. They book 2-8 people for every time slot. They very rarely have doctors on site. So you wait 2 hours for a 2 min session with doctor on a laptop some where else. Then they can't seem to remember how ro get your script to the pharmacy like they did 4 weeks ago. It's a complete disaster. They have been bought out and constantly adding new charges calling them service fees. They want to run your insurance through each department and max out there limits every trip and charge hundreds for a 8 dollar urine test. If you don't work and want to spend 2-5 hours waiting to see doctor and counselor every month this place is for you. If you like going to pick your script up every month and being told they don't have it. Well then this place is for you. Every time they say it's pharmacy error when they don't send it. I've had to purchase medication from the street several times because they couldn't get my script to pharmacy like any normal provider. There are many options out there don't waist your time with these clowns.
Response from the owner7 months ago
Jerry we are sorry to hear that you feel negatively about BrightView. Everyday, our team strives to provide excellence in care and services to our patients. However, we know that there is always room for improvement. If there is anything we can do to make BrightView better, please give us a call. We would love to learn more about how we can improve!
Roy Hendricks
2 months ago on Google
5
Like every where else. You get what you put in. And they're willing to help in anyway possible. The groups are positive and uplifting. The staff are kind and helpful with scheduling, and rescheduling. The doctor's are kind and understandable.
Response from the owner1 month ago
Roy, we are so happy to see that you feel this way about BrightView! Your kind words about our staff and services make our day! We really appreciate your enthusiasm! Thank you so much for taking the time to share your positive thoughts with us!
Leah
6 months ago on Google
1
Still waiting for my 11:00 appointment. It s been 2 1/2 hours now. I don t even see a real dr anymore. It s a video visit. The entire staff walked out a month ago.
Response from the owner2 months ago
Leah we are so sorry to see that you feel this way about BrightView. We have contacted our Operations Director to see how we can remedy this situation. At BrightView, we strive to provide the best services and care possible to our patients. However, we are also continuously looking for ways to improve. Although we cannot discuss personal matters on Google, we would love to hear more from you. If there is anything we can do to better our services, please give us a call!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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9.5 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs are designed to ensure clients receive continuing care while in the maintenance phase of recovery. Some clients may be in outpatient treatment, which is generally considered to be an element of drug rehab aftercare. The specific services provided in these programs are often determined by the client's case manager and care team in consultation with the client. Common services include peer coaching, career counseling, and 12 step program induction.
heart-hands iconIntervention Services
Intervention services help family members prepare for a drug intervention in Ohio. During an intervention, family members typically read letters they have prepared that explain how the individual's substance abuse has affected their lives and relationships. Each family member also explains what they will do if the individual does not agree to get treatment. An intervention specialist offers support to guide this discussion and makes appropriate treatment recommendations.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Ohio provides comprehensive treatment to address the physical and psychological needs of those struggling with substance use disorders. This may involve inpatient and/or outpatient care.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group counseling is offered six days a week in the morning, afternoon, and evening with the exception of Friday and Saturday evenings. Sessions are led by a licensed counselor and the focus of therapy is education on addiction as a disease, understanding one’s addiction, learning coping skills, identifying triggers, and avoiding relapse. This is a time to share one’s thoughts and feelings about the process of recovery and to ask questions and receive feedback from others who have similar experiences.

Counselors assist each patient on an individual basis with identifying the areas they would like to work on in a goal setting atmosphere. Patients may be experiencing significant grief, anxiety, anger, guilt, shame, or many different combinations of emotions. Counselors are trained in cognitive behavior therapy, psychodynamic therapy, holistic therapy, and most importantly a humanistic approach to assist patient’s with empathy and understanding.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Ohio

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes
Member ID: 9894

Contact Information

Phone icon (866) 934-7450
Building icon

6527 Colerain Avenue
Cincinnati, OH 45239

Reviews of BrightView

4.61/5 (53 reviews)
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Reviews

5

ive lost my husband, my brother,best friend of 38 yrs, going thru surgeries. I wanted to give up so many times and thank god I have a counclore SAMMY and Britany and the drs. that bare with me and let get a lot I hold in off my chest. Groups with Frank help a lot as well. So ... Read More

Reviewed on 3/11/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.6 (52 reviews)
Jerry Allen
2 months ago
1

This is the worst treatment center in ohio. STAY AWAY FROM HERE staff are mostly completely rude and unprofessional. Wait times are very long while they set around playing and laughing. They book 2-8 people for every time slot. They very rarely have doctors on site. So you wait 2 hours for a 2 min session with doctor on a laptop some where else. Then they can't seem to remember how ro get your script to the pharmacy like they did 4 weeks ago. It's a complete disaster. They have been bought out and constantly adding new charges calling them service fees. They want to run your insurance through each department and max out there limits every trip and charge hundreds for a 8 dollar urine test. If you don't work and want to spend 2-5 hours waiting to see doctor and counselor every month this place is for you. If you like going to pick your script up every month and being told they don't have it. Well then this place is for you. Every time they say it's pharmacy error when they don't send it. I've had to purchase medication from the street several times because they couldn't get my script to pharmacy like any normal provider. There are many options out there don't waist your time with these clowns.

Response from the owner8 months ago
Jerry we are sorry to hear that you feel negatively about BrightView. Everyday, our team strives to provide excellence in care and services to our patients. However, we know that there is always room for improvement. If there is anything we can do to make BrightView better, please give us a call. We would love to learn more about how we can improve!
Roy Hendricks
2 months ago
5

Like every where else. You get what you put in. And they're willing to help in anyway possible. The groups are positive and uplifting. The staff are kind and helpful with scheduling, and rescheduling. The doctor's are kind and understandable.

Response from the owner2 months ago
Roy, we are so happy to see that you feel this way about BrightView! Your kind words about our staff and services make our day! We really appreciate your enthusiasm! Thank you so much for taking the time to share your positive thoughts with us!
Leah
6 months ago
1

Still waiting for my 11:00 appointment. It s been 2 1/2 hours now. I don t even see a real dr anymore. It s a video visit. The entire staff walked out a month ago.

Response from the owner5 months ago
Leah we are so sorry to see that you feel this way about BrightView. We have contacted our Operations Director to see how we can remedy this situation. At BrightView, we strive to provide the best services and care possible to our patients. However, we are also continuously looking for ways to improve. Although we cannot discuss personal matters on Google, we would love to hear more from you. If there is anything we can do to better our services, please give us a call!
Julie Snider
6 months ago
5

I have found all the staff to be very helpful and friendly. I appreciate the help I m receiving there

Response from the owner7 months ago
Julie, thank you so much for the positive comments about our staff and services! We love to read such nice comments, and we appreciate you taking the time to share your thoughts with us! Thanks again for the feedback!
Steven Smith
6 months ago
5

Response from the owner7 months ago
Steven, we re so grateful for your 5-star review! It s people like you who fuel our passion at BrightView. Thanks again for the positive review!
Kim Overton
7 months ago
2

Response from the owner8 months ago
Kim we are so sorry to see that you feel this way about BrightView. We have contacted our Operations Director to see how we can remedy this situation. At BrightView, we strive to provide the best services and care possible to our patients. However, we are also continuously looking for ways to improve. Although we cannot discuss personal matters on Google, we would love to hear more from you. If there is anything we can do to better our services, please give us a call!
Joshua R.
7 months ago
5

The staff here truly care about people! Every staff member smiles and was extremely courteous. My blood pressure was through the roof literally. Told me I shouldn't leave, warned me off the severity of the situation and even called me a non emergency life squad to take me to the hospital. Headache and dizziness set in when I was being transported to the hospital. If it wasn't for the staff here I might not be here to write this.Thank you !

Response from the owner8 months ago
Cheers, Joshua! Your 5-star feedback truly resonates with our goals at BrightView. Every positive review makes our day special. We really appreciate you taking the time to share your thoughts with us!
Kristen Seger
9 months ago
5

Bright view has been a big part of my ultimate recovery. From the staff to the counselors & medical staff. They will match your effort! You will get out what you put in... As long as you are ready for recovery; the in-person or virtual groups Brightview provide will help you gain the tools & knowledge to cope with everyday struggles with addiction. The staff @ Brightview actually have Empathy. Treating all patients with dignity & respect. I wouldn't want to be a part of any other treatment center!

Response from the owner8 months ago
Kristen we are so happy to see that you feel this way about BrightView! Reading your nice comments about our services makes our day! Thank you so much for the positive review, we really appreciate it!
Faye Bean
10 months ago
4

Response from the owner11 months ago
Faye, thank you so much for the feedback! We really appreciate you taking the time to share your thoughts with us! If there is anything we can do to increase your rating of BrightView, please give us a call! We would love to chat with you!
Cornelia Cotton
10 months ago
5

Brightview is wonderful i love going there i learn something new about my addition everyone I go there

Response from the owner8 months ago
Cornelia thank you so much for the positive comments about our staff and services! We love to read such nice comments, and we appreciate you taking the time to share your thoughts with us! Thanks again for the feedback!
Tonya Bradshaw
1 year ago
5

I LOVE what Brightview has done for me. I Love the staff that greets you in the main office. They are Soo polite and respectful. I also Love the concern that the counselor and medical staff has for me. With our Brightview I would still be addicted to pain pills and probably living on the streets. So I would definitely recommend Brightview to anyone I knew was in need of the same help I received.

Response from the owner8 months ago
Tonya we are so happy to see that you feel this way about BrightView! Your kind words about our staff and services make our day! We really appreciate your enthusiasm! Thank you so much for taking the time to share your positive thoughts with us!
Debra Emmons
1 year ago
5

There is a lot of really great people who work at Brightview and there's a lot of great people that go to Brightview I do believe they care but they're not going to care more than you and what you put in the program is what you'll get out of it they're not going to fight for you if you're not fighting for yourself, and you're worth fighting for in case you didn't know you're also loved and can do anything you put your mind to hope to see you there!!!!

Response from the owner8 months ago
Debra reading such kind words about BrightView makes our day! We are so happy to see that you feel so positively about our staff and services! Thank you so much for the nice review! We really do appreciate it!
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