BrightView

126 East Second Street Chillicothe, OH 45601
DetoxOutpatient
Brightview - Chillicothe Addiction Treatment Center OH 45601

About BrightView

BrightView, located in Chillicothe, Ohio is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, relapse prevention, and 12-step therapy.

Specialty rehab programs at BrightView include tailored care focusing on women's specific needs and experiences and gender-specific addiction treatment addressing unique challenges faced by men.

BrightView has received accreditations from LegitScript, The Joint Commission, and The NAATP.

Latest Reviews

Jade
1 month ago on Google
1
I dont usually write reviews, im older and not really that savvy when it comes to online stuff, but i felt i had to say something so ive been going here for several years and never had any issues with them in the past except for the wait times in the bullpen, they'll leave you in there a long time with no communication only for someone to walk in the bullpen and get called ahead of you, idk how that happens but ive seen several altercations in the bullpen because they've screwed up the order, seems like an easy job idk how that happens, other than that ive seen alot of the counselors being overly flirty with their patients which idc but it seemed unprofessional. but a few weeks ago when i was there to see the doctor they asked me to sign a form that they said they needed on file, im 62 years old and i cant read without my glasses and they know my eyes are bad, so i asked her what it was and she said my provider needed it so i signed it, well i got a text from brightview a week later saying they were gonna charge my card 400.00, well i called the billing department and they said i owed a balance and that i was going to be charged, i asked them how they could do that and they said because of the form i signed, the billing department didnt care that i didnt know anything about that form, so i called a friend and they came and took me to get a new debit card to prevent that charge, im on a fixed income and barely surviving as it is, im sry i dont have money like that, i would of been willing to make payments but i had no knowledge of any remaining balance, i never received any bills from brightview and they never mentioned it, so i had to leave there which worried me because brightview was close by and i dont have transportation, but god lead me to Boulder Care i can now do everything in the comfort of my home on my phone, so at least something good happened, dont trust these people and ill pray for you if you do!
Minutes to Milestones
1 month ago on Google
1
Dont go here guys they're snakes! Went here for years and its pretty much chaos, you will get tossed in the bullpen for hours waiting to see a doctor, and most of the time they dont have one, they will be using a telehealth facetime with a provider most of the time and for some reason it takes forever, then they come in everytime and call people out of order which creates fights, because some people will be waiting for hours while another may wait 5 minutes and be called! Most of the counselors act like desperate housewives, you'll end up talking about them more than you want too and i've been hit on by them a few times as well. I Went here a long time and recently left because of them being real shady, they pulled out a form and told me i needed to sign it one day right before i seen the doctor which is out of the norm there, and they didnt say what it was, all she said was your provider needs this on record, so i grabbed it and started reading it, well then she started acting nervous and said its so we can charge your debit card for any remaining balance the insurance doesnt cover, and i said oh well....how much do i owe on my balance, she said 1600.00! i said so hows that work, she said they would start charging my card as of next week 400.00 bi weekly until its paid. first off they have never said anything to me about any balance, i havent received any bills or anything, they wont even give you a chance to pay on your own time, nope....just trick you into signing and screw you over, i literally watched them do the same thing to an elderly female friend of mine, they didnt explain anything to her and she signed it, well i left there and i helped her get rid of her debit card and shes leaving there too! Can't believe they can do that and call it legal, dont give them access to your debit cards guys, i know of a few other people they already charged, and they will straight charge you 400.00 if you owe anything, these are lower middle class people looking for help and this place is taking advantage of us and our elderly! plz like and share and help our community to be aware of this evil!
Kelly Wilt
1 month ago on Google
5
I have been going to bright view for going on 2 year's now! & It has helped me a lot.. they really care and listen well!
Response from the owner1 month ago
Kelly, we are so happy to see that you feel this way about BrightView! Reading your nice comments about our services makes our day! Thank you so much for the positive review, we really appreciate it!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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9.6 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs are designed to ensure clients receive continuing care while in the maintenance phase of recovery. Some clients may be in outpatient treatment, which is generally considered to be an element of drug rehab aftercare. The specific services provided in these programs are often determined by the client's case manager and care team in consultation with the client. Common services include peer coaching, career counseling, and 12 step program induction.
12-step icon12-Step
Many treatment centers base their recovery models on the 12 step programming standard, which combines intensive peer support with spiritual, psychological, and emotional growth. Participants in 12 step recovery programs are expected to regularly attend group meetings, which are free, anonymous, peer-led, and open to the public. They are also required to select a sponsor to guide them through the recovery journey. These programs deploy spiritual principles to foster participants' self-understanding, forgiveness, acceptance, and accountability.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. The length of stay at the detoxification program is determined according to the specific needs of the patient.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

The main goals of dialectical behavior therapy are to teach you how to regulate your emotions, develop positive ways to cope with stress, improve your relationships, and live in the moment. This therapy lasts about six months and involves weekly individual and group sessions.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Therapists who apply motivational interviewing in Ohio don't try to confront clients or force advice onto them. Instead, they listen and come alongside clients to help them explore why and how they might decide to make changes for themselves.

Some couples therapy in Ohio is designed as short term treatment to address a specific problem in the relationship, such as anxiety, depression, or addiction. Other couples therapy may focus on general strengthening of the relationship by improving interactions.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills provide stability. They increase the strengths that you bring to recovery by equipping you with the tools you need to navigate daily life. During rehab, you'll develop these strengths through life skills training that focuses on both cognitive and behavioral abilities.

Staff & Accreditations

Staff

Chad Smith

CEO

Julie Seitz

Chief Compliance Officer

Jordan Angel

VP of Transformation

Jen Dumiak

Chief of Staff

Brad Barker

CFO

Jane Cobler

Chief People Officer

Dylan Jackson

COO

Nick Cook

Chief Legal Officer

Accreditations

LegitScript has reviewed BrightView as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in April 2020

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes

Contact Information

Phone icon (866) 934-7450
Building icon

126 East Second Street
Chillicothe, OH 45601

Reviews of BrightView

4.6/5 (71 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

4.6 (71 reviews)
Jade
1 month ago
1

I dont usually write reviews, im older and not really that savvy when it comes to online stuff, but i felt i had to say something so ive been going here for several years and never had any issues with them in the past except for the wait times in the bullpen, they'll leave you in there a long time with no communication only for someone to walk in the bullpen and get called ahead of you, idk how that happens but ive seen several altercations in the bullpen because they've screwed up the order, seems like an easy job idk how that happens, other than that ive seen alot of the counselors being overly flirty with their patients which idc but it seemed unprofessional. but a few weeks ago when i was there to see the doctor they asked me to sign a form that they said they needed on file, im 62 years old and i cant read without my glasses and they know my eyes are bad, so i asked her what it was and she said my provider needed it so i signed it, well i got a text from brightview a week later saying they were gonna charge my card 400.00, well i called the billing department and they said i owed a balance and that i was going to be charged, i asked them how they could do that and they said because of the form i signed, the billing department didnt care that i didnt know anything about that form, so i called a friend and they came and took me to get a new debit card to prevent that charge, im on a fixed income and barely surviving as it is, im sry i dont have money like that, i would of been willing to make payments but i had no knowledge of any remaining balance, i never received any bills from brightview and they never mentioned it, so i had to leave there which worried me because brightview was close by and i dont have transportation, but god lead me to Boulder Care i can now do everything in the comfort of my home on my phone, so at least something good happened, dont trust these people and ill pray for you if you do!

Minutes to Milestones
1 month ago
1

Dont go here guys they're snakes! Went here for years and its pretty much chaos, you will get tossed in the bullpen for hours waiting to see a doctor, and most of the time they dont have one, they will be using a telehealth facetime with a provider most of the time and for some reason it takes forever, then they come in everytime and call people out of order which creates fights, because some people will be waiting for hours while another may wait 5 minutes and be called! Most of the counselors act like desperate housewives, you'll end up talking about them more than you want too and i've been hit on by them a few times as well. I Went here a long time and recently left because of them being real shady, they pulled out a form and told me i needed to sign it one day right before i seen the doctor which is out of the norm there, and they didnt say what it was, all she said was your provider needs this on record, so i grabbed it and started reading it, well then she started acting nervous and said its so we can charge your debit card for any remaining balance the insurance doesnt cover, and i said oh well....how much do i owe on my balance, she said 1600.00! i said so hows that work, she said they would start charging my card as of next week 400.00 bi weekly until its paid. first off they have never said anything to me about any balance, i havent received any bills or anything, they wont even give you a chance to pay on your own time, nope....just trick you into signing and screw you over, i literally watched them do the same thing to an elderly female friend of mine, they didnt explain anything to her and she signed it, well i left there and i helped her get rid of her debit card and shes leaving there too! Can't believe they can do that and call it legal, dont give them access to your debit cards guys, i know of a few other people they already charged, and they will straight charge you 400.00 if you owe anything, these are lower middle class people looking for help and this place is taking advantage of us and our elderly! plz like and share and help our community to be aware of this evil!

Jim Bradford
1 month ago
5

Kelly Wilt
1 month ago
5

I have been going to bright view for going on 2 year's now! & It has helped me a lot.. they really care and listen well!

Response from the owner1 month ago
Kelly, we are so happy to see that you feel this way about BrightView! Reading your nice comments about our services makes our day! Thank you so much for the positive review, we really appreciate it!
Crossing Titan
1 month ago
1

Horrible place full of liars, even they're billing department are liars! I went there for 4 years and then one day moments before i seen the doctor they pull out some form and say you need to sign this, they made it seem like i couldnt see the doctor unless i signed it, i start to try and read it then the receptionist says "it wont effect you" now after 4 years of going there i thought i could trust what she said so i did sign it, and i have multiple witnesses that heard what she said. About a week later fellow patients there was talking about what the form was and how they could charge your debit card for any remaining balance. well that obviously freaked everyone out, so as soon as i found out about it i went there and withdrew my treatment, and alot of people are, there is going to be a mass exodus from there, but upon checking out i checked my balance and was told zero, then i get a text from brightview saying they're gonna charge my debit card 400 dollars on 11/15, so i called billing and they said that brightview never sent my last appointment to my insurance, so the billing lady sent it to my insurance and said my balance was zero, i said so they wont charge my card then, she said no because your balance is zero, well rest assured last night they charged my card 400 dollars, thats my bill money and my kids xmas money, and i just lost my mom to breast cancer and have struggled all year and im a normal person so 400 is a crushing blow right now, i cried all morning, my bank says i gotta wait 10 days to see if i get my money back, because brightview is holding it with a preauth and it may fall off in 10 days or i might be screwed, but honestly having to wait 10 days for money i need now is just as crushing. Brightview dont care about you or your recovery, just another pill mill.....all about the money!

Response from the owner1 month ago
Crossing Titan, we are so sorry to see that you feel this way about BrightView. We have contacted our Operations Director to see how we can remedy this situation. At BrightView, we strive to provide the best services and care possible to our patients. However, we are also continuously looking for ways to improve. Although we cannot discuss personal matters on Google, we would love to hear more from you. If there is anything we can do to better our services, please give us a call!
Kendra Miraglia
2 months ago
5

I ve gone to Brightview for three years I love my counselor and the doctors it s easy to get into no wait to get top notch care! Thanks Brightview for playing a big part of my six years of sobriety!

Response from the owner8 months ago
Kendra reading such kind words about BrightView makes our day! We are so happy to see that you feel so positively about our staff and services! Thank you so much for the nice review! We really do appreciate it!
David Jenkins
2 months ago
5

The doctors want to see you succeed the nurses are really nice and it is a pleasant experience all and all

Response from the owner8 months ago
David we are so happy to see that you feel this way about BrightView! Reading your nice comments about our services makes our day! Thank you so much for the positive review, we really appreciate it!
Christopher Jarvis
2 months ago
5

Every time I visit Brightview, I feel like I am being treated respectfully and that my needs are being met and that they care enough to make sure I'm getting the best treatment possible.

Response from the owner2 months ago
Christopher, your 5-star review means everything to us! We're stoked that BrightView was worthy of your endorsement. Thank you for the positive review!
Angela
3 months ago
5

Two years ago Brightview saved my life and I am eternally grateful to all the staff. I love my therapist and psychiatrist as well as everyone else there. If you need help please let them help you.

Response from the owner3 months ago
Angela, we are so happy to see that you feel this way about BrightView! Reading your nice comments about our services makes our day! Thank you so much for the positive review, we really appreciate it!
Christina Blazer
5 months ago
5

Absolutely love it there. They have been good to me since I started going there years ago. They don't judge you like other places they truly do want to help you. 10/10

Response from the owner5 months ago
Your 5-star review is the highlight of our day, Christina! We're humbled by your kind words about BrightView. Thank you for taking time out of your day to share your thoughts with us!
Mickey Smith
5 months ago
5

I'm very thankful for these people caring n passionate about their job n people great place through n through

Response from the owner3 years ago
Mickey, thank you for the five star rating and your nice review!
Ronnie Breeze
6 months ago
4

Great counselors, they really focus on your recovery. They also monitor you closely

Response from the owner4 years ago
Ron, thank you for your nice rating! We appreciate your feedback.
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