Bridge Over Troubled Waters

47 West street
Boston, MA 02111

Bridge Over Troubled Waters MA 2111

About Bridge Over Troubled Waters

Bridge Over Troubled Waters is a nonprofit organization in Boston that provides life changing services for at risk youth. Their services support young people aged 14-24 who are runaways or homeless and need resources to help them find pathways to education, behavioral healthcare, stable housing and community support. Their community outreach program includes daily on foot outreach to youth living on the streets of Boston and Cambridge. Additionally they offer a mobile medical van that provides critical care including medical attention and survival kits as well as clothes, food and referrals to intake services at their office or outside agencies if needed.

At Bridge, behavioral health therapists provide trauma informed intake and follow up services. They aim to meet youth where they’re at and provide a positive first encounter that helps to form personal connections and start their clients on a road to self sufficiency.

The Welcome Center at Bridge is a place where youth can get a hot meal, take a shower and wash their clothing. Additionally the Transitional Day Program helps individuals improve their life skills and make connections with their case management team.

They also offer an education and career development team that can assist individuals in earning their high school certificates, enrolling in college and learning valuable job skills. Youth can attend Bridge’s alternative high school degree program where they find flexible schedules and small class sizes.

In terms of helping with housing Bridges has a transitional living program as well as single parent housing and independent housing opportunities.

Latest Reviews

Dimonae Greene
4 months ago on Google
5
Friendly & loving staff my favorites are Elyse & matin
bilingual brat
7 months ago on Google
1
Brian Miller, John King, and most of all, Carl Morton have their clients blood on all of their hands.Bridge is a dumpster fire of apathy and negligence where the people who hold the most power couldn t be less concerned about meeting the needs of the communities they purport to serve.Bridge s case managers are worked to death just to be paid nothing and be met with resistance for advocating to meet their clients care needs. The upper leadership who make all the money just sit around the TDP (Bridge s drop-in area) or go hide in meetings to refuse requests that their clients need and resources their OWN case managers push for. Resources they have mind you (take a look at their annual revenue).For whoever knows how long, this organization has known that we as clients are impacted by their reckless treatment of their workers and that we think nothing but lowly of them because of it. They make their working environment for queer and trans staff insufferable, they underpay or don t even hire staff who speak the languages us clients speak. I was scared and distressed hearing that, a safe adult I had at Bridge, left. Every day someone quits for reasons that were 100% anticipated and avoidable.Ask the real houseless community, the people who get services from Rosie s Place, Women s Lunch Place, Youth on Fire, Y2Y, Roxbury Children s Services, DMH, Bay Cove, across the Boston and Cambridge region what we really think of Bridge. You ll hear all our stories of losing care, losing safe spaces, having our belongings stolen, having staff torture and humiliate us, watch our advocates run for the hills, all while being ask to smile in pictures we don t consent to so they look philanthropic and noble.Bridge s upper leadership are suffocating by their own ineptitude and every client---current and future--are worser for it.For legal reasons all the aforementioned is alleged.
DaArtist Bucks
8 months ago on Google
5
This place protected me !
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.9 / 10

Location

Accepted Insurance

Bridge Over Troubled Waters works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Massachusetts

Contact Information

Phone icon (617) 423-9575
Building icon

47 West street
Boston, MA 02111

Edited by:
Anna Spooner

Reviews of Bridge Over Troubled Waters

3.9/5 (55 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (55 reviews)
Dimonae Greene
4 months ago
5

Friendly & loving staff my favorites are Elyse & matin

bilingual brat
7 months ago
1

Brian Miller, John King, and most of all, Carl Morton have their clients blood on all of their hands.Bridge is a dumpster fire of apathy and negligence where the people who hold the most power couldn t be less concerned about meeting the needs of the communities they purport to serve.Bridge s case managers are worked to death just to be paid nothing and be met with resistance for advocating to meet their clients care needs. The upper leadership who make all the money just sit around the TDP (Bridge s drop-in area) or go hide in meetings to refuse requests that their clients need and resources their OWN case managers push for. Resources they have mind you (take a look at their annual revenue).For whoever knows how long, this organization has known that we as clients are impacted by their reckless treatment of their workers and that we think nothing but lowly of them because of it. They make their working environment for queer and trans staff insufferable, they underpay or don t even hire staff who speak the languages us clients speak. I was scared and distressed hearing that, a safe adult I had at Bridge, left. Every day someone quits for reasons that were 100% anticipated and avoidable.Ask the real houseless community, the people who get services from Rosie s Place, Women s Lunch Place, Youth on Fire, Y2Y, Roxbury Children s Services, DMH, Bay Cove, across the Boston and Cambridge region what we really think of Bridge. You ll hear all our stories of losing care, losing safe spaces, having our belongings stolen, having staff torture and humiliate us, watch our advocates run for the hills, all while being ask to smile in pictures we don t consent to so they look philanthropic and noble.Bridge s upper leadership are suffocating by their own ineptitude and every client---current and future--are worser for it.For legal reasons all the aforementioned is alleged.

DaArtist Bucks
8 months ago
5

This place protected me �!

Michael Krupa
11 months ago
1

They can't keep staff because they pay 5-10 less than industry standard and then Carl walks around treating staff like children and lying in their face. Every time you come in you will get new staff who don't know their jobs at all yet. Also, we agree to pay for people's apartments, then the money is always delayed and nobody even knows how it works. The culture of this business is that I was told I was inappropriate for asking management to keep any promises, to staff, to clients, or to our business partners. It's Carl that does it, but then he will lie and blame someone else like a giant toddler. Do yourself a favor and find a better organization.

Jailene Garcia
1 year ago
1

Glad I read the reviews, I m definitely going to look elsewhere im trying to get my housing and I will not be putting myself in a toxic environment

terrance wellner
1 year ago
5

A long time ago I went to bridge I and I got the help I needed I now fully support it

QueenChiya Souto
1 year ago
4

Stephanie H.
1 year ago
5

They saved myself when I was homeless at age 19. They were so sweet and did everything possible to help me!! Great place!!

Dianna Jaylene
2 years ago
1

TERRIBLE program for youth and single mothers. I spent 8 months in the Single Parent House in Brighton with my 2 year old daughter. That was over a year ago, and now I work for a company that serves homeless families in Boston. I can't BELIEVE how I was treated during my time at Bridge. This program is not made up of employees who are looking to make a difference. These are people who get off on terrorizing and belittling young adults in the most vulnerable time of their lives. I sought out this program and made the decision to move in to make the right choices for myself and my child. Instead, I was made to feel like trash for being there. I felt like a prisoner. They listen to every conversation, the staff talk nasty about residents to other residents, they instigate arguments between residents, and they DO NOT SUPPORT YOUR NEEDS. I came into the program being told the staff would help you with resources, this that & the third, just to move in and be told that it's a self-sufficient program and you're on your own. Not without making your circumstances 10000x less attainable with their impossible rules. Every mom I moved in with during that time was KICKED OUT with less than a weeks notice to leave because the staff were lying! I came in 2 hours early before curfew one night. The next day, a staff told me that they're gonna kick me out and want me gone within 3 days because the night staff reported I came home nearly at 1AM! I asked staff to review the cameras and they said NO! There were pregnant mothers, mother's of newborns, mothers with young children like myself - all kicked out after spending months there with no support. No one ever reached out to even see if we were okay! I came into the program HOMELESS. Where do you think I had to go once asked to leave on such short notice. The city needs to shut this program DOWN! It's not right what they're doing to the youth in those shelters. Absolutely disgusting and inhumane. I could go on and on about the mistreatment I experienced here. I have documented incidents and recordings of staff abusing us. Someone needs to do something. Thank you to the few staff who showed how much they cared. I'm sorry you were employed to a company ran by tyrants.

Mildred Calhoun
2 years ago
5

This is an excellent place that deserves 5 stars because its more then a school

Luis Olivencia
2 years ago
1

This is by far the worst shelter you can go to. Not only did I stay in it but my cousin who came homeless from Florida stayed there and we both had the most horrible experience. They don t care about your life at all they bully you to try and get you to leave. They bully you when you try to eat some food especially Shelly the women who opens the door downstairs who claims to be the director of the shelter loves to go upstairs and bully anybody she sees. If you have a job or need any type of support to better your future they do not help one bit but would rather find any excuse to throw you out instead and make it seem like they tried to help you but you didn t want the help. I honestly think this shelter need to be closed down and revised with new staff members that love there job and want to help people out. Nobody there is looking out for anybody who truly needs help they just throw them out. Then romani one of the the head staff members will lie to save face stating that people never ask for help when clearly there is a lot of people constantly asking for bus passes to get to work or help with job searching or resume setups but like I stated before nobody there cares

K Baddie
2 years ago
1

Absolutely traumatized! I was 5 months pregnant hoping to get help and instead I lost my baby due to pregnancy discrimination and neglection. My water broke at 21 weeks due to chronic stress that this shelter put me under , before I came there I was 16 weels pregnant and my 15 week ultrasound was fine,the baby was healthy and I was basically ignored when I told my case manager and staff that I needed to be someone stable nott to mention I was also high risk whole pregnant and I was basically sitting in a chair for more than 4 hours and 5 days a week constantly feeling dizzy and light headed and extremely fatigue and they also knew that the single parent house wasnt going to be available ANY TIME SOON!!!

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