Bridge Over Troubled Waters

Boston, Massachusetts

47 West street
Boston, MA 02111

(617) 423-9575
3.8 (58 reviews)

About Bridge Over Troubled Waters

Bridge Over Troubled Waters, located in Boston, Massachusetts is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include relapse prevention and 12-step therapy.

Specialty rehab programs at Bridge Over Troubled Waters include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Bridge Over Troubled Waters has received accreditations from SAMHSA and the state of Massachusetts.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • financial-aid iconFinancial aid
  • check iconFinancing available

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

User icon Programs

check iconAdolescence program

adult-program iconAdult program

children iconChildren program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

life-skills iconLife Skills

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Check icon Accreditations

SAMHSA

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State License

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Massachusetts

Phone icon Contact

Phone icon (617) 423-9575
Building icon

47 West street
Boston, MA 02111

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Reviews

3.8 (58 reviews)
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Google Rating

3.8 (58 reviews)
Dimonae Greene
3 months ago
5

Friendly & loving staff my favorites are Elyse & matin

bilingual brat
6 months ago
1

Brian Miller, John King, and most of all, Carl Morton have their clients blood on all of their hands.Bridge is a dumpster fire of apathy and negligence where the people who hold the most power couldn t be less concerned about meeting the needs of the communities they purport to serve.Bridge s case managers are worked to death just to be paid nothing and be met with resistance for advocating to meet their clients care needs. The upper leadership who make all the money just sit around the TDP (Bridge s drop-in area) or go hide in meetings to refuse requests that their clients need and resources their OWN case managers push for. Resources they have mind you (take a look at their annual revenue).For whoever knows how long, this organization has known that we as clients are impacted by their reckless treatment of their workers and that we think nothing but lowly of them because of it. They make their working environment for queer and trans staff insufferable, they underpay or don t even hire staff who speak the languages us clients speak. I was scared and distressed hearing that, a safe adult I had at Bridge, left. Every day someone quits for reasons that were 100% anticipated and avoidable.Ask the real houseless community, the people who get services from Rosie s Place, Women s Lunch Place, Youth on Fire, Y2Y, Roxbury Children s Services, DMH, Bay Cove, across the Boston and Cambridge region what we really think of Bridge. You ll hear all our stories of losing care, losing safe spaces, having our belongings stolen, having staff torture and humiliate us, watch our advocates run for the hills, all while being ask to smile in pictures we don t consent to so they look philanthropic and noble.Bridge s upper leadership are suffocating by their own ineptitude and every client---current and future--are worser for it.For legal reasons all the aforementioned is alleged.

DaArtist Bucks
7 months ago
5

This place protected me �!

Michael Krupa
10 months ago
1

They can't keep staff because they pay 5-10 less than industry standard and then Carl walks around treating staff like children and lying in their face. Every time you come in you will get new staff who don't know their jobs at all yet. Also, we agree to pay for people's apartments, then the money is always delayed and nobody even knows how it works. The culture of this business is that I was told I was inappropriate for asking management to keep any promises, to staff, to clients, or to our business partners. It's Carl that does it, but then he will lie and blame someone else like a giant toddler. Do yourself a favor and find a better organization.

Jailene Garcia
11 months ago
1

Glad I read the reviews, I m definitely going to look elsewhere im trying to get my housing and I will not be putting myself in a toxic environment

terrance wellner
1 year ago
5

A long time ago I went to bridge I and I got the help I needed I now fully support it

QueenChiya Souto
1 year ago
4

Don Gee
1 year ago
1

I agree to the previous comments about this place. Former employee the things that some of the staff who worked with the youth's where terrible as if these kids haven't gone through enough. Work in a different position if you don'thaveit in you. But all I can sayI've never seen a bunch of useless heartless staff working in this field until I came there. I feel if you don't have the heart or compassion then go some place else. And shame on the higher ups who do nothing when hiring unprofessional staff. As long as there's a body there that's all that Administration cares about. This really isn't a safe haven if kids don't feel safeEspeciallywhen you have staff retaliation towards clients when there complaining legitimately about the toxic Inviroment with staff and clients. I guess you can't expect to much when staff hangout with clients.

Stephanie H.
1 year ago
5

They saved myself when I was homeless at age 19. They were so sweet and did everything possible to help me!! Great place!!

Dianna Jaylene
2 years ago
1

TERRIBLE program for youth and single mothers. I spent 8 months in the Single Parent House in Brighton with my 2 year old daughter. That was over a year ago, and now I work for a company that serves homeless families in Boston. I can't BELIEVE how I was treated during my time at Bridge. This program is not made up of employees who are looking to make a difference. These are people who get off on terrorizing and belittling young adults in the most vulnerable time of their lives. I sought out this program and made the decision to move in to make the right choices for myself and my child. Instead, I was made to feel like trash for being there. I felt like a prisoner. They listen to every conversation, the staff talk nasty about residents to other residents, they instigate arguments between residents, and they DO NOT SUPPORT YOUR NEEDS. I came into the program being told the staff would help you with resources, this that & the third, just to move in and be told that it's a self-sufficient program and you're on your own. Not without making your circumstances 10000x less attainable with their impossible rules. Every mom I moved in with during that time was KICKED OUT with less than a weeks notice to leave because the staff were lying! I came in 2 hours early before curfew one night. The next day, a staff told me that they're gonna kick me out and want me gone within 3 days because the night staff reported I came home nearly at 1AM! I asked staff to review the cameras and they said NO! There were pregnant mothers, mother's of newborns, mothers with young children like myself - all kicked out after spending months there with no support. No one ever reached out to even see if we were okay! I came into the program HOMELESS. Where do you think I had to go once asked to leave on such short notice. The city needs to shut this program DOWN! It's not right what they're doing to the youth in those shelters. Absolutely disgusting and inhumane. I could go on and on about the mistreatment I experienced here. I have documented incidents and recordings of staff abusing us. Someone needs to do something. Thank you to the few staff who showed how much they cared. I'm sorry you were employed to a company ran by tyrants.

Mildred Calhoun
2 years ago
5

This is an excellent place that deserves 5 stars because its more then a school

K Baddie
2 years ago
1

Absolutely traumatized! I was 5 months pregnant hoping to get help and instead I lost my baby due to pregnancy discrimination and neglection. My water broke at 21 weeks due to chronic stress that this shelter put me under , before I came there I was 16 weels pregnant and my 15 week ultrasound was fine,the baby was healthy and I was basically ignored when I told my case manager and staff that I needed to be someone stable nott to mention I was also high risk whole pregnant and I was basically sitting in a chair for more than 4 hours and 5 days a week constantly feeling dizzy and light headed and extremely fatigue and they also knew that the single parent house wasnt going to be available ANY TIME SOON!!!

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