Blue Ridge Behavioral Healthcare – The Burrell Center

611 McDowell Avenue
Roanoke, VA 24016

Blue Ridge Behavioral Healthcare - The Burrell Center VA 24016

About Blue Ridge Behavioral Healthcare – The Burrell Center

Blue Ridge Behavioral Healthcare – Burrell Center in Roanoke, VA, provides substance abuse recovery services and mental health behavioral services to adults. Most services are offered in outpatient settings, but the center specializes in court-ordered and jail-based treatment programs. Unlike other centers, the Burrell Center prioritizes treating individuals like yourself with respect, compassion, and kindness. The care you receive here is unparalleled.

Individuals facing substance abuse issues often also have to contend with mental health problems. If you’re facing mental health concerns and are actively trying to overcome substance abuse, Burrell Center is equipped with the services you need. This center’s psychiatric services are community-based and focus on helping teach coping mechanisms and positive behaviors that overcome addiction.

The jail and forensic services offered at this center are also popular. These services might be a good fit for you if you need to design a recovery support plan that meets your unique needs to help you better function in society.

It is also worth considering the outpatient counseling program at this center to overcome co-occurring conditions and substance abuse. Past patients have touted the praises of this program, and you may find it beneficial. You can expect to receive thought provoking individual and group counseling alongside specialized services like dialectical behavioral therapy and peer recovery support when enrolled.

In addition, another notable service you might want to explore further when deciding if the Burrell Center is a place you want to seek recovery is its pharmacy services. The Genoa pharmacy at the Burrell Center is an on-site pharmacy that makes it easy for you to fill your behavioral medication prescriptions. This convenient service makes it easier to manage your medications and remain on the path to sobriety.

Latest Reviews

killerX460
1 month ago on Google
1
BlueSoul
4 months ago on Google
5
My psychiatrist is awesome. He listens well, and we make plans together for my meds. The only negative I've seen in my year at Blue Ridge is the policy for no call no-shows. I accidentally did a no call no-show once, as I forgot about an appointment. They stopped sending refills of my medication immediately. I had to be unmedicated until I was able to sit and wait for hours to be reinstated, and then scheduled in again. The staff is amazing. The policy sucks.
AP Soprano
7 months ago on Google
1
This place was absolutely amazing! I recommend everyone to go here if you want your time wasted. If you want mental health you re better off running into a wall than getting help here. There are some employees that care; the rest hate their jobs and their life. Either way thanks for all the help!

Location

Accepted Insurance

Blue Ridge Behavioral Healthcare – The Burrell Center works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
inpatient iconInpatient
Clients who are in early recovery, leaving detox, or experiencing a crisis often require the intensive treatment of an inpatient rehab facility. Clients in inpatient care receive robust clinical supervision, housing, and meals, allowing them to focus exclusively on their recovery while they stabilize. The primary treatment modalities used in most inpatient centers include extensive addiction counseling and recovery-focused life skills training. Many drug rehabs also offer holistic therapies, such as music, art, fitness, and experiential therapies.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you enroll in drug rehab in Virginia, a treatment plan is designed by professional staff in order to help you overcome drug addiction and modify addictive behaviors. This may include evidence-based treatments, group and individual therapy, and relapse prevention.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Men and women in Virginia use individual therapy to focus on addiction related challenges as a necessary part of their drug and alcohol addiction treatment. Your therapist guides you in developing coping strategies, setting realistic goals, and building a strong foundation for an improved quality of life.

Trauma therapy helps you understand and manage the emotional and physical responses that often follow witnessing or experiencing traumatic events. Using therapeutic interventions, your therapist works with you to reframe that experience, which in turn reduces your anxiety and helps you regain control over your life.

Nutrition therapy teaches you what to eat and not eat, how to grocery shop, how to cook easy nutritious meals, and how to use food as medicine to address your health issues. These skills will help speed up your recovery process and reduce the risk of relapse.

The goal of nicotine replacement therapy is to reduce the discomfort of quitting cigarettes. It provides small doses of nicotine to curb cravings and withdrawal without exposing you to the other harmful chemicals found in cigarettes.

Experiential therapy is based on the philosophy that individuals cannot think themselves out of their struggles. Instead, they need experiences to help them physically and emotionally work through issues. Examples include adventure therapy, music therapy, and equine therapy. These methods are often used to treat substance abuse and other types of behavioral addictions.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Contact Information

Phone icon (540) 266-9200
Building icon

611 McDowell Avenue
Roanoke, VA 24016

Fact checked and written by:
Jason Collins
Edited by:
Courtney Myers, MS

Reviews of Blue Ridge Behavioral Healthcare – The Burrell Center

2.55/5 (47 reviews)
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Reviews

5

Their services help a lot of low-income individuals and families, it is making a positive impact on the community. You get prescriptions at a very low cost, case management, and counseling all in one place.

Reviewed on 2/4/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (46 reviews)
killerX460
1 month ago
1

BlueSoul
4 months ago
5

My psychiatrist is awesome. He listens well, and we make plans together for my meds. The only negative I've seen in my year at Blue Ridge is the policy for no call no-shows. I accidentally did a no call no-show once, as I forgot about an appointment. They stopped sending refills of my medication immediately. I had to be unmedicated until I was able to sit and wait for hours to be reinstated, and then scheduled in again. The staff is amazing. The policy sucks.

AP Soprano
7 months ago
1

This place was absolutely amazing! I recommend everyone to go here if you want your time wasted. If you want mental health you re better off running into a wall than getting help here. There are some employees that care; the rest hate their jobs and their life. Either way thanks for all the help!

Jennifer Leasure
7 months ago
5

Everyone here is extremely helpful! As long as you are willing to put in the work they will assist the best they can!!

Kima Hashem
8 months ago
1

If I could give no stars I would First all I hope you piece together who this as my mom worked there for 3-4 years, through the pandemic. I drove her frequently to the facility though you have two newer and nicer facilities that are not open due you say to cost but I d be embarrassed to admit such a lie. Secondly, thanks for that plant you Took out of the office, real thoughtful. It was super nice to lock up the old stale snacks as well and brag about your kids football season over and over. Also really great when the higher ups vacay at the Hamptons and leave the other workers swamped with the workload. That or they take two days off to get their hair done. Then after working through the pandemic, even with 90 some employees quitting you called the police on my 68 year old mother who was sick for 1.5 days and was too exhausted to call in. Then you say her behavior, was inept and accused her of misconduct. Really something you sit in that shamble of a building and put on heirs. You are lucky you got my mothers time of day. Being my first cousin went to Le Rosey Boarding school in the Swiss Alps,(A real Neurologist, not a pretend I care Counselor ) you really stretch yourself thin with those Free Chick Fila-Meals, how ever does your facility afford that?Face it, Helen Lang you are a cold, manipulative, slandering nobody. Take one for the team and retire.Let s not forget how safe your parking lot is. Only in the most Kosher Part of Town Sure you care.

Duchess Colleen Burns-Devereaux-Denueve
8 months ago
1

When did Blue Ridge Behavioral Healthcare replace Jewish Family Services payee system? Blue Ridge Behavioral Health Care has no right to become a payee for veterans and for those individuals on disability.They are overcharging utilities and rent and using the extra income from their payee system to operate it their facility. Blue Ridge Behavioral Health Care is also keeping money from the SSA check and not giving the full monthly amount to SSA recipients. Why is BRBHC switching patients medication? Counselors should be listening to their patients and not prescribing medication they do not need to drug them up.

Response from the owner5 months ago
Good Morning Colleen. We did not replace Jewish Family Services as payee system. We cannot become payee for an individual unless the individual has chosen us to be their representative payee, which is reviewed by SSA. Clients utilities and rent is not determined by BRBH. Those are determined by AEP, water authority and landlord. Likewise, those items are not in our name. They are in the client s name so the bills are addressed to the clients. We are responsible for paying those items out of the client s account. We welcome the opportunity to understand more about your interactions with Blue Ridge or any questions you may have, and to discuss what can be done better. Please call our Office of Consumer Affairs at (540)266-9200, extension 3220. If there is no answer, please leave a message and your call will be returned before the end of the next business day.
Don Ayton
9 months ago
1

I m not one to write reviews nor take the time to truly state my opinion because of the world we live in. However, I have had up to 4 family members throughout my life attend this facility. I am born and raised in Roanoke, VA and now live in Miami. With that being said, Most of my family members who suffer from severe mental illnesses/needing something stable in the community for mental health is a joke. This place doesn t care nor help their patients. If you get sent back there and you've been there before they will just push you away because they claim you ve been helped before. You constantly get a doctor change, psychiatrist change, case manager change, etc. it s never consistent.. They don t get the job done in the long run with what the patient really needs and the patients continue to recycle through this place. Roanoke, VA needs a better mental/behavioral health facility. Times are changing and this place needs to step up to the plate. I m an advocate for mental health as I ve dealt with it in my family. I stand with what I m saying. When it comes to people truly needing mental health help in the Roanoke, VA community nothing will ever get done without change. We need hud housing for people with mental illness/disability, people who get the job done in the long run, people who care 100% for the patients, the list could go on and on.

Response from the owner5 months ago
We are sorry to hear that your experience at Blue Ridge did not meet your expectations. We welcome the opportunity to understand more about your interaction with Blue Ridge, and to discuss what can be done better. Please call our Office of Consumer Affairs at (540)266-9200, extension 3220. If there is no answer, please leave a message and your call will be returned before the end of the next business day.
Kevin finney
9 months ago
1

Very unsatisfied with this place. Been a total waste of time. Promised the stars and ended up nothing at all. Was getting into ABA, pert, FAPT, Dars time would run out waiting for help. Therapist and social workers left in between sitting any of this up. Management refuses to return calls. All they are out for is just getting government funding and not helping the kids and adults that need assistance. I wouldn t waste your time here!!

Suzette Sweeting
10 months ago
5

Great staff and personal

Sydney
10 months ago
1

This place is a waste of time and money. They don't have enough counselors for actual help. Their psychiatrists don't listen. They make you call every time for an appointment, God forbid something psychiatric like poor executive function get in the way of that. No option to make an appointment any other way. Then they blame you for missing deadlines they don't tell you about ahead of time.

Mary King
11 months ago
3

Destiny Broughman
1 year ago
1

Terrible communication I called for a email zoom link for three days still haven t got one and I work don t have time to keep calling for a meeting you guys wanted me in! Secondly my apt was scheduled so far out if you want immediate help are needs dont go here that really don t help and just wait your time!!

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