An absolute waste of time! no matter how many times you call them they will never answer you, the way they administer this place is a joke, they are not able to help people.
About Black Hawk-Grundy Mental Health Center
Black Hawk’s Grundy Mental Health Center is a private, not-for-profit community center offering accredited mental health and addiction treatment for substance use disorder. Based in Waterloo, Iowa, long and short-term support is available to adults aged 18 and older. The center accepts Medicaid, and offers financial assistance to those eligible.
It’s great to see healthcare made accessible, and they offer just that through its Patient Assistance Program. Available to those without health insurance, it’s designed to grant greater access to mental health medication to those who need it.
The center’s outpatient addiction services include an initial assessment that provides a non-judgmental space for individuals to take an honest look at where they’re at, and what their needs are. If treatment is deemed necessary, medication assisted treatment is available using medications. This is optional, and offered alongside individual, group, and couples therapy. With different therapeutic frameworks and methods available, clients can rest assured that they’re in safe hands with professionals that specialize in alcohol and substance-related issues.
I love that they provide aftercare, as this is so important for a sustainable and lasting recovery. This can look like involvement in peer support groups, continued therapy, or medication-assisted treatment.
Latest Reviews
I have been going to this office since 2012. In the past year the care I received from there has gone completely downhill. It is IMPOSSIBLE to get my providers nurse to return a call. I can count on less than one hand in the past year that I have actually received a call back from her. My insurance changed and the coverage for my antidepressant that I have been on since 2016 was no longer covered. I was promised by my ARNP that they would help me get through this hurdle and be able to stay on my meds. That did not happen and has been a nightmare for me since last November. I called many times asking for help/assistance and was completely ignored. I get nervous every single month when I need to call to get certain medications refilled because I know there is going to be some sort of issue with them getting the new prescription sent over to the pharmacy OR take days to get it done. I just made an appointment at a new office with a new provider because I m tired of the stress I have to deal with on a monthly basis trying to get my medications and or communicate with the nurse for my ARNP. It does make me sad because I have been a patient there for SO many years and felt comfortable there. For years if there was someone I knew that was looking for mental health support I always directed them to BHG Mental Health Center!! I just had to come to the realization that it was insanity that I have been dealing with this for months and continue to allow it to happen. I have hope that the new provider and their team will give me good patient care. From the reviews of the new provider I have faith that it will be a good fit and will put my mind at ease that I have people that are looking out for me and my mental health. If you are looking for a psychiatrist office I would recommend looking somewhere else because sadly you are just going to be another number to them and won t receive the care that everyone deserves!
Front desk help great but doctors and arnps complete crap want to tell you there's nothing they can do for you most of the time bc their not listening much better suited at pathways behavioral services same kinda thing but they'll listen and help instead of you'll be fine
I ve been blessed by the staff at BHGMHC. Especially the brilliant Dr. Garrellts when she was there, the one-of-a-kind, understanding, and super-relatable Stephanie Giesler, the funny and sweet office gal, Nancy, and the steadfast, professional, competent, quick-to-reply, and kind nurse, VICKY. Thank you. YOU ARE SEEN AND APPRECIATED in a job where I can only imagine is taxing. And note to anyone reading this - do not hesitate to reach out and get help with your mental health!
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Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Contact Information
(319) 234-2893 
3251 W 9th St
Waterloo, IA 50702
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Fact checked and written by:
Lauren Thompson
Edited by:
Peter Lee, PhD
