Bedford Counseling Associates

Manchester, New Hampshire

2 Wall St,
Manchester, NH 03101

About Bedford Counseling Associates

Bedford Counseling Associates is part of The Mental Health Center of Greater Manchester, located in Manchester, New Hampshire. They offer a wide range of mental health treatment services for children, teenagers, adults and seniors. They focus on helping patients resolve problems quickly and gain coping skills. They accept all major insurance carriers and offer reduced rates based on certain criteria.

Here, they focus on counseling services and can prescribe and monitor the use of appropriate psychiatric medications. They also offer Medication Assisted Recovery Services to treat substance use disorders.

They specialize in individual treatment plans. They look to address issues like anxiety and depression, anger management, panic disorder, PTSD, stress management, grief and loss issues and life transitions.

They can also help with family problems, child or adolescent behavioral issues and peer or school related problems. There’s a special program they have called TMS which is Transcranial Magnetic Stimulation that’s a referral based mental health treatment.

One former client said they received the best therapy and medication management here. Another said their doctor was amazing and helpful and another said the therapists were great, while some former clients said they had problems with scheduling.

Payment Options

Private insurance
Self-pay options
Financial aid
Sliding scale payment assistance
Medicare
Military insurance
Medicaid
Military Insurance

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Aftercare

Rehab aftercare programs provide continuing care for clients in an advanced phase of recovery, including those who have completed detox and intensive inpatient treatment. These clients typically have already engaged in many hours of addiction counseling and recovery education. Drug rehab aftercare supports clients in maintaining their sobriety at home, in the workplace, and in the community. Case managers and care teams advise clients on the resources they may need to promote their sustained sobriety.

12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Medically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Programs

Adolescence program

Adult program

Program for men

Program for women

Young adult program

Children program

Elderly program

HIV/AIDS program

Military program

Settings & Amenities

Private setting
Executive setting

Treatment

Alcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug Addiction

Treatment provided at drug rehab in New Hampshire prepares individuals to handle life stressors without using substances. Participants get the tools and support they need to maintain lifelong recovery.

Mental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Clinical Services

Cognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Couples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Family Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life Skills

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Accreditations

SAMHSA

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact

(603) 623-1916

Website

2 Wall St,
Manchester, NH 03101

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Reviews

2.91 (15 reviews)

Rehab.com (1)

Google (14)

Google Rating

2.9 (14 reviews)

courtney bournival

2 months ago

I would give a better rating because Dr. Williams is amazing and really helpful, especially if you struggle with alcohol dependency. However, the center itself really lacks in responding and giving you access to call after hours. To refill your meds, which is leaving a voicemail, you can only do it during office hours which doesn t make sense because it s a voicemail. It s very hard to talk to your Dr unless it is during an appointment. There s no way to leave specific voicemails or calls for concern to them which has made me severely suffer in the past. You will have to leave a note with the admin staff and then they are expected to relay all messages to staff and then it goes to your Drs. Which has left so many things lost in translation and I wish there was a more direct line to the staff that s assigned or the Dr. Even when there were urgent situations and paperwork needed for literal legal reasons, they won t give you your Drs extension or email. I am only writing this in hopes that the center can change some of their operations and not to dissuade anyone. Again, the Drs and staff are great, it s more of an operational frustration.

Aaron Gable

4 months ago

I've been in mental health for over 20 years and this place is absolutely terrible. When I first transferred from another state the prescribing Dr changed my meds that I was doing well with, and also cut dosages. The turnover rate for staff there is very high. So get ready to tell, and retell everything, numerous times, like they don't share information. This place gives me anxiety, for a mental health care provider they are rude, and have zero empathy. I can't wait to change providers. Also they didn't mention it to patients but they stopped collecting co pays, I just got hit with a $500 bill. Really helps with anxiety. Avoid this place if you can. Honestly they deserve zero stars.

Alyssa Warnock

1 year ago

Julie B (APRN) is amazing and I love her so if you need a med nurse I d suggest her. Ed M who I first saw about 5 years ago gives off this vibe of calmness and it helped me out so so much. Jessica (not there anymore) was fabulous. That s where it stops. After Jessica left I was left in limbo with different information, the support staff kept hanging up on me (I had someone call and we talked it out just giving the entire story here) and I got another person who I never saw because it was in the middle of the pandemic. She canceled one appointment and I waited 2 months before calling and rescheduling. And then she canceled another 30 minutes before it was supposed to happen and she was supposed to call me the next day to reschedule it. That was 2 years ago and I am still waiting. I stay for Julie, she knows me, I know her. I trust her. I ended up going to another office. I feel like 1.5 years is a bit too long to wait for a rescheduled appointment .

Michael

2 years ago

sam bradley

Received THE best therapy and medication management through BCA.

Meghan Sylvain

4 years ago

I agree with the reviewers that said that the prescription refill portion of Bedford counseling is HORRIBLE!!! I don't see my doctor more than twice a year, and was told to call to have my rxs filled when needed. This is the 3rd time in a year and a half that my anxiety has gone up so much because of the lack of effort by the staff at B.C.. I've used the refill phone number, have spoken directly to people and have had my pharmacy call them. Thankfully I knew this was going to happen again this time, so I refilled on Tuesday, hoping to pick up on Saturday. When I went into the pharmacy the nice lady said that they were still waiting on the doctor to call back. So annoyed !!!

Erin C

The medication refill process at Bedford Counseling is horrendous. The medication line staff are rude - and do not seem to be able to communicate accurately with the pharmacy or the doctors. I dread each month having to call in. This past month it took me over 6 phone calls to get the proper medications. Not only that, I was supposed to see my med provider in late Decemeber. It got cancelled the day before - no call to reschedule. So I called, and the next available time was 2/7/20. I just got a call that that appointment is also cancelled, and the soonest morning appointment is not until 3/19. I have looked into telemedicine through my workplace because of the anxiety brought on by this practice. It is beyond frustrating. I have had a very positive experience with my counselor at the practice - it is just the medication side that is awful. Also, their patient portal is terrible, we should be able to request refills through that, but instead we have to call several times, often just to leave a VM. Look elsewhere if you can.

Huda Albaaj

Bao Tran Nguyen

I would give this place 5 stars for their therapists and my 2 previous prescribers, and zero stars for the way the current prescriber and her supervisor conducted themselves. I called and requested refills of my medications multiple times over the course of 3 weeks. Every time, I was told it's not processed yet but they're working on it. Finally I demanded to speak to a supervisor, who then said "your blood test showed no medication, therefore we suspect diversion." It turns out this is based on a blood test from 2 months prior, that I was told was to check for my cholesterol and thyroid. Being accused made me shocked, but being lied to, violated by using my blood without my informed consent or permission, and them simply refusing to treat me made me livid. I had to demand they prescribe me something that they think can't be diverted. At any points within the last 2 months, and when I met the prescriber, SOMEBODY could've told me don't bother calling in refills. SOMEBODY could've suggested an alternative medication after an explanation. Instead, I was left untreated as well as mistreated and violated.

Tamara Dudley

6 years ago

Very unprofessional!! Have been transfered to 3 different doctors... after being asked if I was ok with it and me saying no!! I've had numerous appointments canceled on their end, without 24 hours notice. As a patient, they charge you for doing the same!! Called to get refills on my medications, staff is always rude! Then received a call back from them telling me that they have closed my case!!?!? I was Never notified of this, or given a reason why!! Strongly recommend going somewhere more professional that cares about their patients, not just money!!

Courtney Witham

They are okay, but the scheduling Dept is horrible. They messed up on their end and I ended up missing an appointment so they had their big shot director call me to explain why they were throwing me out OF MENTAL HEALTH THAT I NEEDED AFTER WAITING 9 MONTHS TO GET IN. I explained to them that they messed up not me and that I would never just skip out on an appointment that I waited 9 months for. He figured it out and found it wasn't my fault and "let" me back in. No apology nothing, I took it as total abuse of power and a way of demeaning people that need help. But the rest of the staff seems very nice, my psychiatrist is great and will always help me if I need help.

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