Bedford Counseling Associates

2 Wall St,
Manchester, NH 03101

Bedford Counseling Associates - Mental Health Center of Greater Manchester NH 3101

About Bedford Counseling Associates

Bedford Counseling Associates is part of The Mental Health Center of Greater Manchester, located in Manchester, New Hampshire. They offer a wide range of mental health treatment services for children, teenagers, adults and seniors. They focus on helping patients resolve problems quickly and gain coping skills. They accept all major insurance carriers and offer reduced rates based on certain criteria.

Here, they focus on counseling services and can prescribe and monitor the use of appropriate psychiatric medications. They also offer Medication Assisted Recovery Services to treat substance use disorders.

They specialize in individual treatment plans. They look to address issues like anxiety and depression, anger management, panic disorder, PTSD, stress management, grief and loss issues and life transitions.

They can also help with family problems, child or adolescent behavioral issues and peer or school related problems. There’s a special program they have called TMS which is Transcranial Magnetic Stimulation that’s a referral based mental health treatment.

One former client said they received the best therapy and medication management here. Another said their doctor was amazing and helpful and another said the therapists were great, while some former clients said they had problems with scheduling.

Latest Reviews

courtney bournival
3 months ago on Google
3
I would give a better rating because Dr. Williams is amazing and really helpful, especially if you struggle with alcohol dependency. However, the center itself really lacks in responding and giving you access to call after hours. To refill your meds, which is leaving a voicemail, you can only do it during office hours which doesn t make sense because it s a voicemail. It s very hard to talk to your Dr unless it is during an appointment. There s no way to leave specific voicemails or calls for concern to them which has made me severely suffer in the past. You will have to leave a note with the admin staff and then they are expected to relay all messages to staff and then it goes to your Drs. Which has left so many things lost in translation and I wish there was a more direct line to the staff that s assigned or the Dr. Even when there were urgent situations and paperwork needed for literal legal reasons, they won t give you your Drs extension or email. I am only writing this in hopes that the center can change some of their operations and not to dissuade anyone. Again, the Drs and staff are great, it s more of an operational frustration.
Aaron Gable
5 months ago on Google
1
I've been in mental health for over 20 years and this place is absolutely terrible. When I first transferred from another state the prescribing Dr changed my meds that I was doing well with, and also cut dosages. The turnover rate for staff there is very high. So get ready to tell, and retell everything, numerous times, like they don't share information. This place gives me anxiety, for a mental health care provider they are rude, and have zero empathy. I can't wait to change providers. Also they didn't mention it to patients but they stopped collecting co pays, I just got hit with a $500 bill. Really helps with anxiety. Avoid this place if you can. Honestly they deserve zero stars.
Alyssa Warnock
1 year ago on Google
1
Julie B (APRN) is amazing and I love her so if you need a med nurse I d suggest her. Ed M who I first saw about 5 years ago gives off this vibe of calmness and it helped me out so so much. Jessica (not there anymore) was fabulous. That s where it stops. After Jessica left I was left in limbo with different information, the support staff kept hanging up on me (I had someone call and we talked it out just giving the entire story here) and I got another person who I never saw because it was in the middle of the pandemic. She canceled one appointment and I waited 2 months before calling and rescheduling. And then she canceled another 30 minutes before it was supposed to happen and she was supposed to call me the next day to reschedule it. That was 2 years ago and I am still waiting. I stay for Julie, she knows me, I know her. I trust her. I ended up going to another office. I feel like 1.5 years is a bit too long to wait for a rescheduled appointment .

Location

Accepted Insurance

Bedford Counseling Associates works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Rehab aftercare programs provide continuing care for clients in an advanced phase of recovery, including those who have completed detox and intensive inpatient treatment. These clients typically have already engaged in many hours of addiction counseling and recovery education. Drug rehab aftercare supports clients in maintaining their sobriety at home, in the workplace, and in the community. Case managers and care teams advise clients on the resources they may need to promote their sustained sobriety.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Treatment provided at drug rehab in New Hampshire prepares individuals to handle life stressors without using substances. Participants get the tools and support they need to maintain lifelong recovery.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Amenities

  • private iconPrivate Setting
  • executive iconExecutive Setting

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (603) 623-1916
Building icon

2 Wall St,
Manchester, NH 03101

Edited by:
Courtney Myers, MS

Reviews of Bedford Counseling Associates

2.91/5 (15 reviews)
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Reviews

3

They are compassionate, understanding and helpful. They are always searching for the best way to meet your needs. The only inconvenient is when they change your doctor out of the blue.

Reviewed on 3/14/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (14 reviews)
courtney bournival
3 months ago
3

I would give a better rating because Dr. Williams is amazing and really helpful, especially if you struggle with alcohol dependency. However, the center itself really lacks in responding and giving you access to call after hours. To refill your meds, which is leaving a voicemail, you can only do it during office hours which doesn t make sense because it s a voicemail. It s very hard to talk to your Dr unless it is during an appointment. There s no way to leave specific voicemails or calls for concern to them which has made me severely suffer in the past. You will have to leave a note with the admin staff and then they are expected to relay all messages to staff and then it goes to your Drs. Which has left so many things lost in translation and I wish there was a more direct line to the staff that s assigned or the Dr. Even when there were urgent situations and paperwork needed for literal legal reasons, they won t give you your Drs extension or email. I am only writing this in hopes that the center can change some of their operations and not to dissuade anyone. Again, the Drs and staff are great, it s more of an operational frustration.

Aaron Gable
5 months ago
1

I've been in mental health for over 20 years and this place is absolutely terrible. When I first transferred from another state the prescribing Dr changed my meds that I was doing well with, and also cut dosages. The turnover rate for staff there is very high. So get ready to tell, and retell everything, numerous times, like they don't share information. This place gives me anxiety, for a mental health care provider they are rude, and have zero empathy. I can't wait to change providers. Also they didn't mention it to patients but they stopped collecting co pays, I just got hit with a $500 bill. Really helps with anxiety. Avoid this place if you can. Honestly they deserve zero stars.

Alyssa Warnock
1 year ago
1

Julie B (APRN) is amazing and I love her so if you need a med nurse I d suggest her. Ed M who I first saw about 5 years ago gives off this vibe of calmness and it helped me out so so much. Jessica (not there anymore) was fabulous. That s where it stops. After Jessica left I was left in limbo with different information, the support staff kept hanging up on me (I had someone call and we talked it out just giving the entire story here) and I got another person who I never saw because it was in the middle of the pandemic. She canceled one appointment and I waited 2 months before calling and rescheduling. And then she canceled another 30 minutes before it was supposed to happen and she was supposed to call me the next day to reschedule it. That was 2 years ago and I am still waiting. I stay for Julie, she knows me, I know her. I trust her. I ended up going to another office. I feel like 1.5 years is a bit too long to wait for a rescheduled appointment .

sam bradley
2 years ago
5

Received THE best therapy and medication management through BCA.

Michael
2 years ago
5

Erin C
4 years ago
1

The medication refill process at Bedford Counseling is horrendous. The medication line staff are rude - and do not seem to be able to communicate accurately with the pharmacy or the doctors. I dread each month having to call in. This past month it took me over 6 phone calls to get the proper medications. Not only that, I was supposed to see my med provider in late Decemeber. It got cancelled the day before - no call to reschedule. So I called, and the next available time was 2/7/20. I just got a call that that appointment is also cancelled, and the soonest morning appointment is not until 3/19. I have looked into telemedicine through my workplace because of the anxiety brought on by this practice. It is beyond frustrating. I have had a very positive experience with my counselor at the practice - it is just the medication side that is awful. Also, their patient portal is terrible, we should be able to request refills through that, but instead we have to call several times, often just to leave a VM. Look elsewhere if you can.

Huda Albaaj
4 years ago
5

Meghan Sylvain
4 years ago
2

I agree with the reviewers that said that the prescription refill portion of Bedford counseling is HORRIBLE!!! I don't see my doctor more than twice a year, and was told to call to have my rxs filled when needed. This is the 3rd time in a year and a half that my anxiety has gone up so much because of the lack of effort by the staff at B.C.. I've used the refill phone number, have spoken directly to people and have had my pharmacy call them. Thankfully I knew this was going to happen again this time, so I refilled on Tuesday, hoping to pick up on Saturday. When I went into the pharmacy the nice lady said that they were still waiting on the doctor to call back. So annoyed !!!

Bao Tran Nguyen
5 years ago
2

I would give this place 5 stars for their therapists and my 2 previous prescribers, and zero stars for the way the current prescriber and her supervisor conducted themselves. I called and requested refills of my medications multiple times over the course of 3 weeks. Every time, I was told it's not processed yet but they're working on it. Finally I demanded to speak to a supervisor, who then said "your blood test showed no medication, therefore we suspect diversion." It turns out this is based on a blood test from 2 months prior, that I was told was to check for my cholesterol and thyroid. Being accused made me shocked, but being lied to, violated by using my blood without my informed consent or permission, and them simply refusing to treat me made me livid. I had to demand they prescribe me something that they think can't be diverted. At any points within the last 2 months, and when I met the prescriber, SOMEBODY could've told me don't bother calling in refills. SOMEBODY could've suggested an alternative medication after an explanation. Instead, I was left untreated as well as mistreated and violated.

Tamara Dudley
6 years ago
1

Very unprofessional!! Have been transfered to 3 different doctors... after being asked if I was ok with it and me saying no!! I've had numerous appointments canceled on their end, without 24 hours notice. As a patient, they charge you for doing the same!! Called to get refills on my medications, staff is always rude! Then received a call back from them telling me that they have closed my case!!?!? I was Never notified of this, or given a reason why!! Strongly recommend going somewhere more professional that cares about their patients, not just money!!

Courtney Witham
6 years ago
2

They are okay, but the scheduling Dept is horrible. They messed up on their end and I ended up missing an appointment so they had their big shot director call me to explain why they were throwing me out OF MENTAL HEALTH THAT I NEEDED AFTER WAITING 9 MONTHS TO GET IN. I explained to them that they messed up not me and that I would never just skip out on an appointment that I waited 9 months for. He figured it out and found it wasn't my fault and "let" me back in. No apology nothing, I took it as total abuse of power and a way of demeaning people that need help. But the rest of the staff seems very nice, my psychiatrist is great and will always help me if I need help.

Christopher Ihasz
6 years ago
5

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