Bear River Health

2329 Center St Boyne Falls, MI 49713
DetoxInpatientOutpatient
Bear River Health at Walloon Lake

About Bear River Health

Bear River Health is located in Boyne Falls, Michigan. Bear River Health is Northern Michigan's newest and most comprehensive drug & alcohol treatment and detoxification center. Bear River Health creates an atmosphere perfect for addressing their patients' individual addiction needs, away from environments that can feed substance use.

Some of the services offered by Bear River Health at Walloon Lake include Holistic Therapy, 24-hour on-site nursing service, caring & welcoming on-site Medical and Clinical Professionals, family-style chef-prepared meals, and pool table/ping pong recreation living area.

Facility Overview

Calendar icon 30
Avg Length of Stay in Days

Latest Reviews

Jason Medwayosh
1 month ago on Google
3
Won't say anything bad about it but just not my cup of tea way to intense for my level of addiction Im going to try out patient and my own will power theres other folks tht need these beds I ain't 1 of them
Response from the owner1 month ago
Hello Jason Thank you for your review. Each person s recovery journey is unique. We do offer different programs to help individuals find what will be most helpful to them. We are committed to walking with those who are seeking recovery from substance use disorders find their path. And if Bear River isn t the best fit, we ll do our best to find the right place. Wishing you all the best!
David Matthews
1 month ago on Google
4
If you ever have to go through the experience of sorting out a recovery program under stressful situations I hope you are lucky enough to come in contact with Andrea. She was my introduction to Bear River Health after it was recommended by friends. We laughed we cried and the entire experience seemed kinder and smoother than I had ever hoped. She helped me navigate my insurance woes and handled my intake as well as eased anxiety. Ahhhhndrea
Response from the owner1 month ago
Hi David Thank you for your review and kind words. We feel blessed to have Andrea and all of our caring and compassionate staff here at Bear River. Thank you again and we wish you all the best!
Marina Miller
1 month ago on Google
5
Bear River changed my life. This facility offers an experience unlike any I ve been to in the past. The staff go above and beyond to make it an interactive, positive, and safe space. Alexis was my clinician and I can t say enough great things about her, she made therapy sessions fun and shes extremely caring about her clients.
Response from the owner1 month ago
Hello Marina -- Thank you for your five-star review. Our staff are top-notch and strive every day to fulfill our mission to Save Live and Foster Growth. Alexis is great and we are blessed to have her on staff. Wishing you all the best!
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.8 / 10

Location

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
sober-living iconSober Living Homes
Sober living homes in Michigan act as a bridge between an intensive level of care and the freedom of independent living. The primary rule in every sober living home is to stay sober. If a resident breaks this rule, they can be evicted. However, this environment is designed to prevent relapse, with mutual support, 12-step meetings, a structured schedule, and drug screenings.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
medically-assisted-detox iconMedically Assisted Detox
Detoxification from alcohol, cocaine, heroin, and prescription drugs all require specialized medical expertise. Medications are used to ensure a safe and tolerable withdrawal and prevent many potential complications that are painful and life threatening. Detoxification is just the start on the road to Recovery. Bear River Health’s Residential and Outpatient Treatment services are the next steps to ensure long-term Recovery.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Michigan provides personalized treatment to help individuals break this cycle and regain control of their lives. Treatment methods are used in various levels of care, including inpatient rehab, partial hospitalization programs, intensive outpatient programs, and standard outpatient treatment.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Amenities

  • private iconPrivate Setting
  • spa2 iconYoga Studio
  • wifi iconWifi
  • car iconPrivate Transportation
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Cathy Bond

Chief of Staff

Jason E. Sweeney, JD

Chief Compliance Officer

Jackie Guzman, RMA

Chief Operating Officer

Chris Frasz, LLMSW, CAADC

Chief Clinical Outreach Officer

Thomas Hartman

Chief Information & Technology Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 579501

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (231) 535-2822
Building icon

2329 Center St
Boyne Falls MI, 49713

Reviews of Bear River Health

3.8/5 (149 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.8 (149 reviews)
Jasmine Westerfield
1 month ago
5

Response from the owner1 month ago
Thank you for your great review, Jasmine!
Jason Medwayosh
1 month ago
3

Won't say anything bad about it but just not my cup of tea way to intense for my level of addiction Im going to try out patient and my own will power theres other folks tht need these beds I ain't 1 of them

Response from the owner1 month ago
Hello Jason Thank you for your review. Each person s recovery journey is unique. We do offer different programs to help individuals find what will be most helpful to them. We are committed to walking with those who are seeking recovery from substance use disorders find their path. And if Bear River isn t the best fit, we ll do our best to find the right place. Wishing you all the best!
David Matthews
1 month ago
4

If you ever have to go through the experience of sorting out a recovery program under stressful situations I hope you are lucky enough to come in contact with Andrea. She was my introduction to Bear River Health after it was recommended by friends. We laughed we cried and the entire experience seemed kinder and smoother than I had ever hoped. She helped me navigate my insurance woes and handled my intake as well as eased anxiety. Ahhhhndrea

Response from the owner1 month ago
Hi David Thank you for your review and kind words. We feel blessed to have Andrea and all of our caring and compassionate staff here at Bear River. Thank you again and we wish you all the best!
emily jennings
1 month ago
1

Response from the owner1 month ago
Hello Emily -- We value all feedback and would like to know more about your rating. Please reach out to us at 231.535.2822 (select option 1 at the prompt) and ask to speak with our Recipient Rights Officer. We look forward to hearing from you.
Marina Miller
1 month ago
5

Bear River changed my life. This facility offers an experience unlike any I ve been to in the past. The staff go above and beyond to make it an interactive, positive, and safe space. Alexis was my clinician and I can t say enough great things about her, she made therapy sessions fun and shes extremely caring about her clients.

Response from the owner1 month ago
Hello Marina -- Thank you for your five-star review. Our staff are top-notch and strive every day to fulfill our mission to Save Live and Foster Growth. Alexis is great and we are blessed to have her on staff. Wishing you all the best!
Kathy Corbin
1 month ago
5

Lexis is the best she has helped me out with all my problems with my addiction and my anger issues as well. I would recommend her for everyone

Response from the owner1 month ago
Hello Kathy -- Thank you for your five-star review. We are proud of our staff. They are professional, compassionate, and committed to helping those who are on a journey of recovery. We wish you all the best!
Orange Peel Art Studio
1 month ago
5

Great facility, great therapist. Alexis is amazing at what she s does. I highly recommend this center for anyone who is seeking help

Response from the owner1 month ago
Thank you for your review. We do have amazing, compassionate staff who are committed to our mission to Save Lives and Foster Growth. Wishing you all the best!
jean joseph (BRAT)
2 months ago
5

I am so far and GOD willing a 1 and DONE! Only with the help of BRH!! This place saved my life! Thank you GOD for putting BRH in my life! HIGHLY RECOMMEND!! I am today 15 months sober!!

Response from the owner1 month ago
Thank you for your five-star review, Jean! Congratulations on maintaining your sobriety. We known it's not easy and are happy to hear you are doing well. Wishing you all the best!
cheryl c
2 months ago
1

Response from the owner1 month ago
We value all feedback and use what we learn to improve. We'd like to know more. Please call us at 231.535.2822, select option 1 at the prompt, and ask to speak with our Recipient Rights Officer who would be happy to speak to you. Wishing you all the best!
Sean Webster
2 months ago
5

My experience couldn't have gone any better honestly. Bear river health is everything I wanted and needed in a treatment center. You have to really want to put it the work but BRH gives you the materials and the resources to do so. All the staff really cares and are definitely fair to all clients. I highly recommend this facility to anyone serious about recovery. Hats off to Ryan for being a solid leader. Can't say enough positives about the staff. What stands in the way becomes the way!

Response from the owner1 month ago
Hello Sean -- Thank you for your review. We are grateful for your kind words about our staff. You are right. We can help someone who is trying to recover from substance use disorders, but in the end, it is that individual's work and commitment to their program that is most important. We are here to help and our staff are supportive professionals that will stand by anyone sincerely seeking recovery. Wishing you all the best!
william Thomas
2 months ago
3

Okay I'm only leaving a three-star because my brother is in Bear River right now and I have been trying to contact him I've called up there twice today to relay a message for him to call me back because it's an emergency my brother is in Florida where the hurricane hit and clearly nobody knows how to relay a message that's an emergency and the second person to answer the phone was pretty rude. And this nurse didn't have no people skills at all or sympathy I really don't think she belongs working especially for people that are trying to recover that need the help and sympathy! The way she spoke was like hurry up and tell me so I can get off the phone and after I told her I was going on and she just hung up on me I'm pretty sure your name is Lori or Laura. Makes me want to go up there and pick my brother up and take him somewhere different because he's really trying to do his best he checked himself and on his own and I want the best friend not people that are just there for a paycheck and the way I was spoke to buy that lady seems like she didn't care and she was just there for a paycheck! I'm sorry I could be wrong about her but I thought it was wrong and I was very respectful! Honestly I hope I'm wrong! My brother called and checked himself in on his own he really wants help and I want the best form so I really hope I'm wrong about this place I'll find out when I finally get to talk to my brother!

Response from the owner2 months ago
Hello William We would very much like to talk with you as soon as possible to understand and to address your concerns. Please call us at 231.535.2822 and select option 1 at the prompt. Then please ask to speak to Tina, our Recipient Rights Officer. Thank you!
Jake soller
3 months ago
1

This place was an unhinged nightmare. I went to detox there and on the first night I was sitting on the bed in a 4x8 cubicle and noticed that fruit flys were everywhere. I slightly checked around, as one does, my side table was empty, unlike another cliants experience where he found a moldy half eaten bagel. I brushed it off and moved on. It wasn't until we had a bed bug scare and we were asked to strip our beds that I found green sludge on the sheets and down the wall. I moved the bed from the corner to reveal a huge pile of vomit. The fact that I found the puke on my sheets is evidence of beds not being changed in between clients.Once transferred to residential, at the central campus, my experience did not improve. The "remodeled" showers were ungrouted leaving it a feeding ground for bacteria. The orange juice, apple juice, and WATER dispenser where all broken throughout my entire stay leaving the cliants to drink from the sink which, would have been ok with me if it weren't for the fact that it only came out steeming hot. Instead of fixing it they pumped everyone full of highly caffinated coffee and decaffeinated was not an option. The paint on the walls were cracked and chiped leaving exposed cinder blocks. (This is a rehabilitation center mind you.) The art on the walls were sporadically placed and held up with scotch tape. The beat up lockers from 1987 left the ambiance stale, cold and uninviting. What should have been a place of peace and healing was a hindrance to my mental health.Showering in the morning, I was shocked to see the drain backing up with grey water. On that day the restrooms were out of order as well. We were allowed up to urinate in the employee restroom, if it was an emergency, other than that they walked us 1/4 miles to a park (next to a liquor store) to releave ourselves.The groups were either held by unqualified office technicians, other cliants or our group counselors. Mine was a younger woman who once said, "yeah these are my party shoes they used to have puke stains on them." and I was supposed go to that person for guidance and advice? I don't know about that but, I do know, for a fact, that at least one of the employees uses a Marijuana pen while he's working. Again THIS IS A REHABILITATION CENTER.The communication in that place was nonexistent. Back in detox they lost my laundry during the bed bug scare. The computer stated that my medications were delivered on day one yet, they couldn't find them until night four. leaving me with copious amounts of anxiety in one of the most stressful, chaotic, ill managed and toxic environment I've ever been in. On multiple occasions I would be told one thing, another cliant would be told something else but then my counselor would say something different.They denied communication between myself and my emergency contact, even though they called numerous times over an emergency situation and didn't relay a single message to me. It got to the point where the police needed to do a wellness check on me. AT A TREATMENT FACILITY.Bear River was a "treatment center" that provided no literature on the AA or NA programs and just one old torn up copy if the 12 steps hung in the corner of a room. When i brought this to the attention of the director of the facility i was sharply told that he printed off 4 copies of the book but that they were probably already gone. 4 copies for 36 people to study and use. Shame on them for all of this but, particular that FACT.It was no surprise to see how much theft and shady behavior takes place seeing as how the building is virtually unsupervised. No cameras in the bedrooms, classrooms, lounge areas or dining hall and only one staff member in the detox center over night. We were told by a tech that if something were to happen to just bang on the detox door until someone answers.Bear River Health was the worst experiences I've ever willingly put myself through. That includes situations during active use. If this review saves even one person from going to this trash heap it was worth writing.

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