BayCare Behavioral Health- Brooksville

15311 Cortez Boulevard
Brooksville, FL 34613

BayCare Behavioral Health FL 34613

About BayCare Behavioral Health- Brooksville

BayCare Behavioral Health is a medical facility offering outpatient behavioral health services to adults in Brooksville, Florida. They provide psychiatric care, family and group counseling, parenting support, case management, one-on-one therapy, wellness and prevention services.

Substance abuse-focused services include detox case management, intervention, individual counseling, prevention, outreach, and aftercare. Mental health treatment for children and adults addresses issues like anxiety, depression, bipolar disorder, schizophrenia, personality disorders, and other persistent mental illnesses or emotional issues.

Intensive case management helps individuals and families connect with resources and medical, social, educational and support services. Treatment programming includes dialectical behavior therapy, infant mental health, individual, family, and marriage counseling, psychiatric evaluation, medication management, employment assistance, and housing assistance.

BayCare works with most commercial insurance plans to cover the cost of treatment services.

Latest Reviews

Susan Rhubottom
2 months ago on Google
1
They really don't know how to deal with mental health people very good. I've tried to change my medicine. Doctor because she's just not good for me. And they tell me no, they won't change my doctor I have to work it out. I don't think that's a very good mental health place. Because you shouldn't do that to a patient Also, there was a mix up with their pharmacy. The pharmacy told my doctor I wasn't picking up my medications and I had 3 bottles at home. But my medicine doctor would not believe me. She kept asking me, Susan. Where did you get the medication from? And I kept repeating myself Y'all gave me three bottles ahead of time until my program went through to pay for the medication
Response from the owner1 month ago
Hi Susan - Thank you for taking the time to leave us feedback about BayCare Behavioral Health- Brooksville. If you would like to be contacted in order to share more details, please fill out this form, which will be routed to our customer experience team: https://bit.ly/BayCareCustomerFeedbackForm. Thanks again, Vince (1808874)
Genny Verdone
3 months ago on Google
1
I am so disappointed and upset with this healthcare facility. My granddaughter has been seeing a doctor there for over a year. We are always early. sometimes we have to wait past our time and the Dr. apologizes. This time traffic signals and a line at the facility made us 8 minutes late. The woman at the desk asked the doctor if she was ok with that and the doctor said no!! What kind of caring is that? My granddaughter needed to see this psychiatrist and there was no compassion, no understanding. This place does not care about its patients. I never felt that the doctor even remembered my granddaughter and she only wanted to keep dispensing pills and collect a paycheck. Wow!
Response from the owner2 months ago
Hi Genny. Thank you for bringing this to our attention and we will share your feedback with our leadership team. This valuable insight helps us to identify areas of opportunity to enhance the experience for all our patients and visitors at BayCare Behavioral Health- Brooksville. Feedback like yours aids us in delivering top quality, compassionate care every time. If you would like to share more details, please fill out this form, which will be routed to our customer experience team: https://bit.ly/BayCareCustomerFeedbackForm. Thanks - Renee (1738428)
River Hope
3 months ago on Google
1
Many things wrong with this place, but two major ones that made me write this review.Came in 8 minutes late and was interrupted multiple trying to explain what happened (Not making excuses, simply wanted to explain why we were late).Recently diagnosed with ADHD by another therapist, and when mentioning to psychiatrist at BayCare (for medication), we're told "She doesn't look like she has ADHD". We've only met this woman a few times monthly on a VIDEO CALL, so why should she have a say in whether or not I have (*already diagnosed*) ADHD?
Response from the owner2 months ago
Hi River. We appreciate you taking the time to share your concerns about BayCare Behavioral Health- Brooksville and want to let you know that we share all feedback with our leadership team. This insight is valuable in helping us to identify areas of opportunity to enhance the experience for all our patients and visitors. If you would like to share more details, please fill out this form, which will be routed to our customer experience team: https://bit.ly/BayCareCustomerFeedbackForm. Thanks - Renee (1739829)

Location

Accepted Insurance

BayCare Behavioral Health- Brooksville works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • private iconPrivate Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (352) 540-9335
Building icon

15311 Cortez Boulevard
Brooksville, FL 34613

Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Anna Spooner

Reviews of BayCare Behavioral Health- Brooksville

2.2/5 (79 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (79 reviews)
Susan Rhubottom
2 months ago
1

They really don't know how to deal with mental health people very good. I've tried to change my medicine. Doctor because she's just not good for me. And they tell me no, they won't change my doctor I have to work it out. I don't think that's a very good mental health place. Because you shouldn't do that to a patient Also, there was a mix up with their pharmacy. The pharmacy told my doctor I wasn't picking up my medications and I had 3 bottles at home. But my medicine doctor would not believe me. She kept asking me, Susan. Where did you get the medication from? And I kept repeating myself Y'all gave me three bottles ahead of time until my program went through to pay for the medication

Response from the owner2 months ago
Hi Susan - Thank you for taking the time to leave us feedback about BayCare Behavioral Health- Brooksville. If you would like to be contacted in order to share more details, please fill out this form, which will be routed to our customer experience team: https://bit.ly/BayCareCustomerFeedbackForm. Thanks again, Vince (1808874)
Genny Verdone
3 months ago
1

I am so disappointed and upset with this healthcare facility. My granddaughter has been seeing a doctor there for over a year. We are always early. sometimes we have to wait past our time and the Dr. apologizes. This time traffic signals and a line at the facility made us 8 minutes late. The woman at the desk asked the doctor if she was ok with that and the doctor said no!! What kind of caring is that? My granddaughter needed to see this psychiatrist and there was no compassion, no understanding. This place does not care about its patients. I never felt that the doctor even remembered my granddaughter and she only wanted to keep dispensing pills and collect a paycheck. Wow!

Response from the owner3 months ago
Hi Genny. Thank you for bringing this to our attention and we will share your feedback with our leadership team. This valuable insight helps us to identify areas of opportunity to enhance the experience for all our patients and visitors at BayCare Behavioral Health- Brooksville. Feedback like yours aids us in delivering top quality, compassionate care every time. If you would like to share more details, please fill out this form, which will be routed to our customer experience team: https://bit.ly/BayCareCustomerFeedbackForm. Thanks - Renee (1738428)
River Hope
3 months ago
1

Many things wrong with this place, but two major ones that made me write this review.Came in 8 minutes late and was interrupted multiple trying to explain what happened (Not making excuses, simply wanted to explain why we were late).Recently diagnosed with ADHD by another therapist, and when mentioning to psychiatrist at BayCare (for medication), we're told "She doesn't look like she has ADHD". We've only met this woman a few times monthly on a VIDEO CALL, so why should she have a say in whether or not I have (*already diagnosed*) ADHD?

Response from the owner3 months ago
Hi River. We appreciate you taking the time to share your concerns about BayCare Behavioral Health- Brooksville and want to let you know that we share all feedback with our leadership team. This insight is valuable in helping us to identify areas of opportunity to enhance the experience for all our patients and visitors. If you would like to share more details, please fill out this form, which will be routed to our customer experience team: https://bit.ly/BayCareCustomerFeedbackForm. Thanks - Renee (1739829)
Kenneth Roagers
3 months ago
1

Response from the owner3 months ago
Thank you for taking the time to rate us. If you would like to share more details, please click on this link to fill out a form that will be routed to our customer experience team: https://baycare.org/contact-us/customer-feedback-form.
Beth Ward
4 months ago
1

Sucks ..Dr.Franco & his secretary is amazing.the rest suck..slow & the call center HORRIBLE!!

Response from the owner4 months ago
Hi Beth Ward. We appreciate you taking the time to share your concerns about BayCare Behavioral Health- Brooksville and want to let you know that we share all feedback with our leadership team. This insight is valuable in helping us to identify areas of opportunity to enhance the experience for all our patients and visitors. If you would like to share more details, please click on this link to fill out a form that will be routed to our customer experience team: https://baycare.org/contact-us/customer-feedback-form. Thanks - Renee (1681034)
RAZOR the Rhodesian Ridgeback
4 months ago
1

This place sucks but if you live in Hernando county you have no damn choice. Told three different things trying to get intake. No success. Was told I could be seen within a couple of days and when I got to the office they said I couldn't be seen until October what is wrong with you people. I'm going to solace behavioral health and you should too.

Response from the owner4 months ago
Hi. We appreciate you taking the time to share your concerns about BayCare Behavioral Health- Brooksville and want to let you know that we share all feedback with our leadership team. This insight is valuable in helping us to identify areas of opportunity to enhance the experience for all our patients and visitors. If you would like to share more details, please click on this link to fill out a form that will be routed to our customer experience team: https://baycare.org/contact-us/customer-feedback-form. Thanks - Emma (1701658)
pell*
4 months ago
1

melisa specifically was rather horrible. she'd talk of her dislike for her job, said she wished she had one of my issues, called me stupid outright to my father, and (i'm not fully sure of this one) claimed my acquaintance needed to "get over" their eating disorder. she had also discharged me for "looking as if i was doing better" without solid proof or addressing the issues she suspected i may have had.melisa if you see this, reconsider your profession. you did not do a great job.

Response from the owner4 months ago
Hi Pell* - We are sorry to hear about your experience at BayCare Behavioral Health- Brooksville. If you would like to share more details, please click on this link to fill out a form that will be routed to our customer experience team: https://bit.ly/BayCareCustomerFeedbackForm. Thank you, Vince (1715797)
Sharon Stevens
5 months ago
1

Made an appointment a couple of months ago. They changed it to telehealth and then canceled on me. Now the next available is weeks away. BAD BUSINESS.

Response from the owner5 months ago
Hi Sharon. Thank you for bringing this to our attention and we will share your feedback with our leadership team. This valuable insight helps us to identify areas of opportunity to enhance the experience for all our patients and visitors at BayCare Behavioral Health- Brooksville. Feedback like yours aids us in delivering top quality, compassionate care every time. If you would like to share more details, please click on this link to fill out a form that will be routed to our customer experience team: https://baycare.org/contact-us/customer-feedback-form. Thanks - Payton (01630618)
azaria maldonado
5 months ago
5

The new therapists and office staff are all so nice every time I come in!

Response from the owner5 months ago
Hi Azaria - Thank you so much for letting us know about your great experiences at BayCare Behavioral Health- Brooksville. We appreciate the feedback and we will make sure to pass it along to the team! Thanks again, Vince (1626395)
Nicole Harris
6 months ago
1

I would love to leave a good review because I really like my therapist. The problem is the inconsistency of care. This facility has an on going shortage of therapist which makes it very difficult to make progress in your individual treatment plan. I don't know why they cannot secure enough therapist and perhaps they should stop taking new clients. I have never experienced this type of inconsistent mental health care. If you are need of weekly or bi-weekly support, please go somewhere else. I see my therapist once a month and I need to move on myself.

Response from the owner6 months ago
Hi Nicole. We appreciate you taking the time to share your concerns about BayCare Behavioral Health- Brooksville and want to let you know that we share all feedback with our leadership team. This insight is valuable in helping us to identify areas of opportunity to enhance the experience for all our patients and visitors. If you would like to share more details, please click on this link to fill out a form that will be routed to our customer experience team: https://baycare.org/contact-us/customer-feedback-form. Thanks - Emma (1601167)
Jordan Cleinman
6 months ago
1

This place came up on my insurance as a provider. The office tells me theh don't take them, then they can't even give me a price. Every single answer I was given started with an im not sure, I don't know. If you are looking for mental help don't come here.

Response from the owner6 months ago
Hi Jordan - We are sorry to hear about your experience at BayCare Behavioral Health- Brooksville. If you would like to share more details, please click on this link to fill out a form that will be routed to our customer experience team: https://baycare.org/contact-us/customer-feedback-form. Thank you, Vince (1622066)
Randy Mcneil
11 months ago
5

Response from the owner11 months ago
This positive review means a lot to us. Thank you!
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