Benton Harbor VA Clinic

1275 Mall Dr, Benton Harbor, MI 49022
DetoxInpatientOutpatient
Battle Creek VA Medical Center - Benton Harbor VA Outpatient Clinic MI 49022

About Benton Harbor VA Clinic

Benton Harbor VA Outpatient Clinic provides Behavioral Health services in an outpatient setting. Benton Harbor VA Outpatient Clinic is located in Benton Harbor, Michigan.

The mission of the of the Battle Creek VA Medical Center is to fulfill President Lincoln’s promise, to honor and serve American’s veterans by providing exceptional health care that improves their health and well-being.

The Battle Creek VA Medical Center offers 55 inpatient mental health beds and provides state-of-the-art, evidence-based, recovery-oriented mental health care. In addition their main facility in Battle Creek, they offer services at three community based outpatient clinics.

The VA provides Military Sexual Trauma (MST) counseling and treatmentin a free and confidential manner. The treatment is for both male and female veterans for mental and physical conditions. Military Sexual Trauma (MS) is the term used to refer to sexual assault or sexual harassment that occurred while the Veteran was in the military.

Latest Reviews

BM
5 months ago on Google
1
This review was originally a very good one. However, I have had time under treatment since then, and I now realize my mistake. I have a nose problem where post nasal drip is making me lose my voice, making me wake up unable to breathe, giving me stomach problems, and now my 2 front teeth under my nose are loose. The doctor has had months to deal with this, but until I went to the patient advocate, he said nothing except say how right he was that there is a problem. I now have to wait over a month for the ear,nose, and throat doctors appointment. I have had cancer removed from my mouth in the past. He also treated me for high blood pressure as well. Last night, my blood pressure was 86/43. My advice is, if you want to live, go someplace else.
Tom Cozzens
11 months ago on Google
5
Very courteous staff, responsive to my needs.
Kortney Hysell-Rodriguez
1 year ago on Google
5
I have never had any issues here! They have a lot of new employees and the ones I have worked with for my care have been great!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8 / 10

Location

Accepted Insurance

Benton Harbor VA Clinic works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Clients in inpatient rehab reside at the treatment facility while engaging in intensive daily treatment. Inpatient care is primarily designed for clients leaving detox, those in early recovery, and those at an elevated risk of relapse. Clients participate in intensive addiction counseling, which may include group and family therapy as well as one-on-one sessions. Recovery-focused life skills training is also often prioritized. Many inpatient rehabs offer evidence-based complementary therapies, such as yoga, meditation, art therapy, and animal therapy.
aftercare iconAftercare Support
Clients engaged in a rehab aftercare program have already completed high-level treatment and have begun to develop essential recovery skills. Rehab aftercare services are designed to support clients' sustained sobriety as they reintegrate into their home, workplace, and community. Case managers, care teams, and clients design the customized service portfolio that will best support the client's long-term sobriety. Clients may receive peer coaching, 12 step program induction, vocational training, and relapse prevention services.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Recreational therapy helps to build healthy habits and discover new interests that can reduce your cravings and your exposure to alcohol and drug triggers. Activities may include physical fitness, gardening, group games, and team sports. These promote relaxation, improve your mood, and encourage social interaction. Each of these is crucial to sustain long term recovery.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • car iconPrivate Transportation
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • hiking iconHiking

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 1859

Contact Information

Phone icon (269) 934-9123
Building icon

1275 Mall Dr,
Benton Harbor, MI 49022

Reviews of Benton Harbor VA Clinic

3.6/5 (13 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.6 (13 reviews)
BM
5 months ago
1

This review was originally a very good one. However, I have had time under treatment since then, and I now realize my mistake. I have a nose problem where post nasal drip is making me lose my voice, making me wake up unable to breathe, giving me stomach problems, and now my 2 front teeth under my nose are loose. The doctor has had months to deal with this, but until I went to the patient advocate, he said nothing except say how right he was that there is a problem. I now have to wait over a month for the ear,nose, and throat doctors appointment. I have had cancer removed from my mouth in the past. He also treated me for high blood pressure as well. Last night, my blood pressure was 86/43. My advice is, if you want to live, go someplace else.

Stephen Capaccio
8 months ago
5

Tom Cozzens
11 months ago
5

Very courteous staff, responsive to my needs.

Kortney Hysell-Rodriguez
1 year ago
5

I have never had any issues here! They have a lot of new employees and the ones I have worked with for my care have been great!

Sharon Wiese
1 year ago
1

The receptionists lie! My son is 100% disabled, his health situation doesn't change. It is a constant battle to get through to Dr. Braswell to manage my son's medications. He always runs out, ends up in the local hospital because the receptionists don't give a flying flip about the patient and their current need to get their meds refilled. This office needs a major personnel overhaul!!

Jillian Kiser
1 year ago
1

The lack of communication between veterans and the staff is embarrassing. Numerous times, my husband has had to reach out to them to find out what to do next, where to go, etc. Recently he reached out to schedule an evaluation and they told him that they don't treat mental health there and he would have to go somewhere else. A veteran, that served 2 tours of duty, was told to find somewhere else to receive the treatment he deserves. The lack of care and concern for our veterans at this location is appalling. They offered no help, no suggestions, nothing, and brushed him off like they have in the past. In my opinion, this location shouldn't even be in operation. The only benefit to going there is the geographical proximity to our home.

Bob Doe
1 year ago
5

Good people

Kevin Campbell
1 year ago
4

Most of the help here is spot on. The new GP doctor sucks big time. He fails to listen and is very full of himself. He is unaware of his own obsolescence.

Brian Pegouske
1 year ago
5

Don meyer
1 year ago
5

Took my Dad there. They are fast and efficient.

Gabriel Tamayo
1 year ago
5

Great service very happy people that like their job and it shows!

jason beatty
1 year ago
1

Like nearly every other VA clinic this one is no different. My experience with this facility was poor. The staff was extremely rude and showed a clear disregard for veterans their health and their well being. It is easier for them to do the federally required minimum for their patients instead of providing the proper care that may be needed and prefer to refer you out usually to another VA center on the opposite side of the state using a reactionary treatment method rather than proactive possible preventing further injury or allowing the patient to suffer for an extended period of time. Highly recommend private health care over the Va.

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