BAART Programs San Mateo

795 Willow Road
Building 332
Menlo Park CA, 94025

BAART Programs San Mateo CA 94025
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About BAART Programs San Mateo

Located in Menlo Park, California, BAART Programs San Mateo provides outpatient alcohol and drug rehab services to men and women aged 18 and older who are living with addiction. They specialize in the treatment of opioid use disorder.

The outpatient program is best-suited for those who do not need around-the-clock supervision. Individual therapy, group therapy, case management services, medication-assisted treatment services, and psychoeducational classes are offered.

The medication-assisted treatment program offers FDA-approved medications in combination with mental health counseling. Relapse prevention planning, individual therapy, and group therapy are available. Clients learn how to overcome problem behaviors while being supported through physical detoxing through the use of medication. Dosing is provided on site and a medical exam is provided before starting to ensure safety.

BAART Programs San Mateo accepts most insurance plans, including Amerigroup, Anthem, Blue Cross Blue Shield, Magellan, Cigna, ComPsych, Aetna, Beacon, Wellmark, Kaiser, United Healthcare, Ambetter, Human, and more. Out-of-network benefits may vary.

Latest Reviews

Crystal Marie
3 months ago on Google
2
This clinc is a good, but they always have really long line. Sometimes you'll be in line for hours and possible won't get dose til after lunch. Which is frustrating. They should have one window for take homes and one windows for single doses so the line could move faster because the way there doing this currently is very frustrating to say the least.
Response from the owner2 months ago
Thank you for your feedback. We encourage you to contact the clinic director to discuss your experience by calling (650) 376-8641.
T Shaloma
7 months ago on Google
1
Just awful in every way you can think of with plenty of terrible surprises; Kelly s cool.
Response from the owner4 years ago
We are sorry to see a low star rating, and invite you to speak to the Treatment Center Director to discuss any concerns.
Music Easel Cat
1 year ago on Google
1
Dr. Susan Koo is a monster with zero compassion. Somebody please get her into sensitivity training fast.

Location

Accepted Insurance

Our Policy: BAART Programs San Mateo works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Rational Behavior Therapy (RBT) is a form of cognitive behavioral therapy meant to be short-term and comprehensive. It was intended to help clients become more self-sufficent and move forward without the need for expensive, ongoing therapy. It includes an emotional self-help method called “rational self-counseling,” the purpose of which is to give clients all the skills needed to handle future emotional issues by themselves, or with significantly less professional help.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Accreditations

LegitScript has reviewed BAART Programs San Mateo as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

Contact Information

Phone icon (650) 324-1470
Building icon

795 Willow Road
Building 332
Menlo Park CA, 94025

Fact checked and written by:
Courtney Myers, MS
Edited by:
Miakayla Leaverson, BS

Reviews of BAART Programs San Mateo

3.1/5 (17 reviews)
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Reviews

Overall Experience
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Google Reviews

3.1 (17 reviews)
Crystal Marie
3 months ago
2

This clinc is a good, but they always have really long line. Sometimes you'll be in line for hours and possible won't get dose til after lunch. Which is frustrating. They should have one window for take homes and one windows for single doses so the line could move faster because the way there doing this currently is very frustrating to say the least.

Response from the owner3 months ago
Thank you for your feedback. We encourage you to contact the clinic director to discuss your experience by calling (650) 376-8641.
T Shaloma
7 months ago
1

Just awful in every way you can think of with plenty of terrible surprises; Kelly s cool.

Response from the owner5 years ago
We are sorry to see a low star rating, and invite you to speak to the Treatment Center Director to discuss any concerns.
Music Easel Cat
11 months ago
1

Dr. Susan Koo is a monster with zero compassion. Somebody please get her into sensitivity training fast.

phil gallegos
1 year ago
5

charlie feemster and kaelyn caprino are the best companions in town! you must try their services located at 450 amigo rode

Julie Saunders
4 years ago
5

Saved my life.

Response from the owner4 years ago
Thank you for the review!
Shannon Sheppard
4 years ago
5

I have been coming here on and off for ten years. The staff here are very patient very special people. They really care and will help you through anything you have going on.

ronin user
4 years ago
3

They have made improvements. It is better. I would recommend this program to anyone. I think the truly amazing part of this life is the ability to try again. People places and things folks.

Sardonic Wrath
4 years ago
1

Response from the owner4 years ago
We are sorry to see a low star rating, and would like to address any issues or concerns. Please contact the San Mateo Treatment Center director to work toward a resolution of any issues.
Sarah Liu
5 years ago
1

Response from the owner5 years ago
We are sorry to see such a low star rating, and invite you to reach out to our Treatment Center Director to discuss any issues or concerns you might have.
Your Friend
5 years ago
3

It s hard to be at the mercy of these people.

Response from the owner5 years ago
We regret to hear about this negative experience. Please reach out to us at (650) 324-1470 so we may assist you in moving forward towards a resolution.
claudia pavey
5 years ago
5

Very good staff and nice

Response from the owner5 years ago
Thank you for the positive review!
Jackie Refers
6 years ago
1

This clinic is the absolute WORST. If you re considering it, get on subs. STAY AWAY. when I started 3 years ago it was great but then the good staff left and it was run by Sean. He literally told me to figure it out when I was going to run out of take homes out of the country. Said I should have told my counselor sooner. I told my counselor, well call her J, a month ahead that I was going to be on a trip and she said not one word about my take homes being an issue. Sean leaves. Thank god. Then Lillian comes. Not much better. At this point I had no counselor for 3-4 months. Then one day I get a call saying I need to see my new counselor immediately or I lose my take homes. (Forget I work a job, new counselor) So apparently it s my fault they can t keep staff and when they get them they re demanding your time or else. Literally every time I would go in there was an issue. Waiting an HOUR to an hour and a half in line at 6am to get my doses because they have only one nurse who is new each month. Don t bother getting there at 5:45..... the cops kick you off the property and there s people in line at 5amAnd they count their spots at the coffee shop. I m 3 your 5 your 13. Beyond annoying. So if you work at 7am. You re late. They never lower my dose as requested. Great for when you re tapering. So get this. My last round of take homes was 29mg and 31mg. But the nurse didn t pay attention to which were which. When I noticed I said, wait, how do I know which are which? She said, look at the label. I said, no, you didn t separate them. Do you even know which are which? She said, no, sorry, you re dose is complicated. I was so angry I took my mislabeled bottles and walked out. Well, I see Lillian and I say, I need to tell you about a dosing issue. She said, see your counselor. I said, no, this I need to speak with you about. She ignored me walked away and said see your counselor. This is a fireable offense - a nurse not labeling bottles correct. My doses were labeled wrong so my taper was ruined. That night I got home and noticed the nurse gave me one extra at 27mg. So not only did I get my bottles labeled wrong but I got one extra and had a mislabeled 27mg floating around. Again, great for tapering. I emailed Lillian directly about this and of course, no response. Here s the other thing. Their amazing ex dr Cohen. Took my takehomes away bc a test from 3 months ago had less methatab in it. Something like that. ONE weird test in THREE years. She literally wrote, patient isn t abusing but need to remove steps anyways and dose in clinic. Then she QUIT. So she takes my 27 away and quits. Great doctor you are Cohen. I m not abusing but you take them and quit leaving me screwed. Luckily a new doctor fixed that and gave them back given I d been clean 3 years. Said it was BS given I was clearly clean. Here s something funny. They wouldn t lower my dose bc they had to give me a pregnancy test. But low and behold. It was locked in a room that only one person had the key. Good luck tapering there. Seems they like holding you back. Stay FAR away. Trust me, find another way. I m surprised anyone would give this place good reviews. Must be fakes or people who are new who go in at 10am or don t work because anyone with a life is chained to their demands and your work doesn t matter. Oh and lastly, the toilet is ALWAYS covered in piss. And so is the floor. This whole labeling my doses wrong - and saying it s complicated..... total joke and I hope someone sees this happened. Good luck to the rest of you poor souls.

Response from the owner6 years ago
We regret to hear about this negative experience and thank you for bringing this to our attention. We can assure you that we do not find this type of behavior acceptable and will have management look into this further.
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