Avera Behavioral Health Hospital

4400 West 69th Street
Sioux Falls SD, 57108

Avera Behavioral Health Center SD 57108

About Avera Behavioral Health Hospital

The Sioux Falls, South Dakota, Avera Behavioral Health Hospital provides addiction and mental health care services. They serve people of all ages with multiple services, including partial hospitalization programs, inpatient programs, and outpatient programs. This is a 154 bed facility with private rooms and modern amenities.

I always repeat the mantra that there’s no one approach to rehabilitation that works for everyone. Unfortunately, some people don’t respond well to an initial treatment method and will write off recovery as a whole, thinking it simply won’t work for them. So when a facility offers a diverse range of treatment methods, it can better help people find what works for them sooner.

That’s the key reason why I like Avera Behavioral Hospital. In addition to the comfortable atmosphere, they have adopted numerous treatment approaches to serve as many clients as possible. These include traditional therapy and counseling, electro convulsive therapy, and expressive arts, among others. Staff pride themselves on expanding their available techniques and adopting new methods to treat each unique client.

Latest Reviews

Rob Davis
2 months ago on Google
1
Julie Cox didn't listen to why I came to see her in the first place. Needed her help badly and she she ignored everything I told I needed help with. Will NOT be going back. Mental health is important to everyone. And putting me on the back burner on my first visit, wasting my money and time really upsets my family and I.
Julie Pommer
3 months ago on Google
3
I'm a foster mom and the first time I was there, they put my foster daughter with an intern. Once they graduated, she had to see another therapist and she didn't want to talk anymore, because she got tired of telling her story over and over and over again. She still says this. Foster kids are NOT second class and should see a therapist that can stick with them.One can expect to spend four hours to be admitted and one night, we got so tired of waiting to see if they thought we should stay, or go, we finally left.Today, I took time away from work, waited an hour and five minutes for a scheduled appointment and finally left. It made me feel like my time isn't valuable and I understand emergencies can happen, but they should have a plan for these things.Staff are all very polite and caring, but they need to work on wait times.
Response from the owner4 months ago
Thank you for swiftly bringing this to our attention. Our goal is to deliver a positive experience. Please reach out to us via www.Avera.org/ReviewHelp at your earliest convenience, so that we can follow up with you directly. Thank you.
Renata Hruska
3 months ago on Google
1
Honestly, bringing a family member here is the single most regretful decision I have ever made. My family member trusted me after years of saying nothing would help him just for this place to tell him he wasn't sick enough for their help and to ignore his diagnosis all together stating they have no reason to believe he has this condition when he literally nails every last symptom in the DSM5. How gut wrenching it must be to show up at a mental health institution with such desperation and be told there's no reason for you to be here, here's some out patient referrals. This place is NO HELP. This place disgusts me and I will scream that from the top of every roof top. I beg you not to go here/bring a loved one here. I will have to live with the pain of this place for the rest of my life.

Location

Accepted Insurance

Avera Behavioral Health Hospital works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. An ASAM 2.1 Level of Care/Primary Treatment process that involves group therapy sessions and individual and/or couples counseling.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
24-hour icon24-Hour Clinical Care
To manage withdrawal symptoms from alcohol and drugs, it is important to seek 24-hour clinical care in South Dakota. Medical personnel can monitor your symptoms and provide appropriate support with clinical treatment, medications, and emotional support. This is much safer and more comfortable than at-home detox, where medical staff are not on-site to quickly respond if withdrawal symptoms become severe or life-threatening.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Support provided by drug rehab in South Dakota includes social, physical, and emotional aspects. Program participants learn how to meet needs in each of these areas without turning to drugs. The goals of the program are freedom from drug dependency and long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy uses creative arts such as storytelling, dance, music, drama, poetry, movement and more to foster personal growth, development and healing . The music therapy provides healing and expression through creating, singing and moving to and/or listening to music.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • recreation iconRecreation Room
  • private-room iconPrivate Rooms
  • music2 iconMusic Room
  • art iconArt Activities

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 8470

Contact Information

Phone icon (605) 322-4005
Building icon

4400 West 69th Street
Sioux Falls SD, 57108

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Reviews of Avera Behavioral Health Hospital

2.48/5 (138 reviews)
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Reviews

4.5

I was treated for depression, PTSD, and alcoholism while I was at Avera Behavioral health. The staff were excellent for how understaffed they were. They tried to give patients equal attention as best they could however, there were some more acute patients that needed more at ... Read More

Reviewed on 12/28/2019
1

If you’re not suicidal before you visit him, you sure will be afterwards. This man Is the most judgemental doctor in behavioral/health I’ve ever seen. I’m a depressed male diagnosed with chronic pain and depression. The guy implied that I was there “drug seeking”. ... Read More

Reviewed on 6/17/2019
1

This is without a doubt the worst place to be admitted, if you truly love your loved ones do not bring them to this place, they will only suffer. I would never recommend this service to anyone, especially if you have serious health problems. Stay away.

Reviewed on 3/15/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (134 reviews)
Julie Pommer
3 months ago
3

I'm a foster mom and the first time I was there, they put my foster daughter with an intern. Once they graduated, she had to see another therapist and she didn't want to talk anymore, because she got tired of telling her story over and over and over again. She still says this. Foster kids are NOT second class and should see a therapist that can stick with them.One can expect to spend four hours to be admitted and one night, we got so tired of waiting to see if they thought we should stay, or go, we finally left.Today, I took time away from work, waited an hour and five minutes for a scheduled appointment and finally left. It made me feel like my time isn't valuable and I understand emergencies can happen, but they should have a plan for these things.Staff are all very polite and caring, but they need to work on wait times.

Response from the owner9 months ago
Thank you for swiftly bringing this to our attention. Our goal is to deliver a positive experience. Please reach out to us via www.Avera.org/ReviewHelp at your earliest convenience, so that we can follow up with you directly. Thank you.
Renata Hruska
3 months ago
1

Honestly, bringing a family member here is the single most regretful decision I have ever made. My family member trusted me after years of saying nothing would help him just for this place to tell him he wasn't sick enough for their help and to ignore his diagnosis all together stating they have no reason to believe he has this condition when he literally nails every last symptom in the DSM5. How gut wrenching it must be to show up at a mental health institution with such desperation and be told there's no reason for you to be here, here's some out patient referrals. This place is NO HELP. This place disgusts me and I will scream that from the top of every roof top. I beg you not to go here/bring a loved one here. I will have to live with the pain of this place for the rest of my life.

Stona Kai
3 months ago
1

They were very racist and unfair

Billy B
3 months ago
5

Highly recommended and professional. This is the ONLY facility in the area I would trust for professional help, psychiatric help, and clinical therapy for family and friends. I have family and friends this facility has saved and protected. It will always be a long path back when it comes to mental health, trust the process. It may take years, it's not a light switch.

Response from the owner3 months ago
We appreciate the review, Billy. Our team is always ready to deliver the quality care that we're known for. We wish you all the best & we're only a phone call away whenever you need us.
Rachel
4 months ago
5

Great Doctors and nurses!

Response from the owner4 months ago
When it comes to your health and well-being, we aim to provide only the best quality care and expertise. You can always count on us whenever you need our services, Rachel. Take care!
William Bennett
4 months ago
5

I had a wonderful experience there, helpful staff and good doctors. Meals of your choosing instead of slop that you had to eat. Fitness in the morning to get you ready for the day. Plenty of groups to keep you occupied

Response from the owner4 months ago
Thank you for the nice feedback, William! We'll make sure that your kind words reach our team. Take care!
Channing Bartels
5 months ago
5

The nurses in the Urgent Care at Behavioral Health are amazing!! They were very helpful.

Response from the owner5 months ago
Thank you for placing your trust in us, Channing! Quality and efficient care is what we're all about. We really appreciate the review.
Viirin Softworks
6 months ago
5

I've been in a lot of mental institutions, and this one is so much better than all the others that it seriously shouldn't even be in the same category.3 meals a day, with a menu so you can actually make choices, multiple mental health professionals always available, multiple classes available every day, wheelchair-accessible showers and shower chairs available upon request, and they look into where you're going when you leave to make sure you'll be safe.Honestly, it's the kind of place I can almost see myself living in long-term.

Response from the owner6 months ago
We appreciate the review, Viirin. Our team is always ready to deliver the quality care that we're known for. We wish you all the best & we're only a phone call away whenever you need us.
Savannah Rowan Stahl
6 months ago
4

I have been here so many times I ve lost count, both voluntarily and involuntarily.I ve only been on Adult B, so I can t speak about what the other units are like.By and large, my experience has been good, and most of the staff genuinely seem to care about their patients. My favourite staff members on Adult B are Chase, LeAnn, Simone, and Jean Claude (I think that s how to spell his name??). I also really appreciated the efforts of the activities staff to keep us entertained, despite all the rules and things we weee not allowed to have.The rules are my only real complaint, but I realise this is a psych hospital, and the rules are to keep us and staff safe.P.S. The food is ok overall, but the chicken strips and the Mac and cheese are the best!

Response from the owner6 months ago
Thank you for the feedback. There's always room for improvement, and we hope that your next visit will be five-star worthy!
Josh Jones
7 months ago
1

Horrible experience, i tried to change my Psychiatrist because i was uncomfortable with them, they berated the hell out of me and made me feel more uncomfortable, im now in the proccess of changing doctors, ive been without my mood stabilizer for 2 DAYS NOW, & for the last 2 days I've called them every 2 hours during business hours and waited on hold to talk to a nurse to no avail. They said that they were "waiting for her to sign on the med refill" never happened. DO NOT COME HERE IF YOU CARE ABOUT YOUR MENTAL HEALTH

Nicole Zitterkopf
7 months ago
2

Seemed to be in a hurry to release patients to decrease the weekend census.

Steven Taylor
7 months ago
1

Horrible facility, I was assaulted by a security guard, and when I complained, they called the police. They also denied me medical treatment for my injuries despite my pleas for help. Now, I need surgery to repair the injury inflicted . You will notice too that reviews that aren't all rosy and praising them are ignored? Please stay away

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