Aurora Pavilion Behavioral Health Services

655 Medical Park Drive Aiken, SC 29801
DetoxInpatientOutpatient
Aurora Pavilion Behavioral Health Services SC 29801

About Aurora Pavilion Behavioral Health Services

Aurora Pavilion Behavioral Health Services, located in Aiken, South Carolina is a part of Aiken Regional Medical Centers. They are a 62 bed facility that provides adult psychiatric care and substance use disorder treatment.

Aurora Pavilion Behavioral Health Services offers inpatient, partial hospitalization, and intensive outpatient services. Detox is implemented during the inpatient stay if needed.

The inpatient program at Aurora Pavilion Behavioral Health Services is for those with chemical dependency or dual diagnosis who also need 24 hour a day intensive nursing care and physician coverage during the initial stages of their treatment. This program utilizes evidence based practices that are person centered. Detox can be incorporated if needed. If this is required, withdrawal symptoms are managed by professional staff. They also provide counseling to help with the acquisition of new skills.

The partial hospitalization program meets Monday through Friday from 9 a.m. to 3 p.m., with a return home in the evening to address outside responsibilities and to sleep. Session topics in treatment include relaxation techniques, anger management, stress management, assertiveness training, and communication skills. There is an emphasis on relapse prevention, medication, and illness education as well.

The intensive outpatient program is a step down from partial hospitalization. It meets three days a week from 9 a.m. to 12 p.m. Group therapy and educational sessions are conducted, which focus on relapse prevention, 12 Step work, and continuous improvement in areas such as relationships and communication. The duration of this program varies based on individual needs and goals.

Detoxification provides stabilization for adult men and women with substance use disorder. When detox is completed in an inpatient setting, there will be monitoring of vital signs and withdrawal symptoms to ensure the process is as comfortable as possible. When detox is completed on an outpatient basis, monitoring cannot be continuous. The length of detox and the method used varies depending on what is best for each person.

Facility Overview

Bed icon 62
Number of Available Beds
Calendar icon 30
Avg Length of Stay in Days

Latest Reviews

L.R H7
1 week ago on Google
5
I was here twice in 2013 - 2014.It was not until I was IVC'd into what I thought was a similar place in Raleigh, NC, that I realize how fantastic this Aurora Pavilion was. I was temporarily living in Aiken and in major alcohol withdrawal (I get the horror show of symptoms) and I was deeply depressed. This place first detoxed me and they did it right. The meds I was given greatly alleviated my symptoms and I was able to get plenty of rest and fluids before joining the rest of the patients. There were activities throughout the day and we were kept occupied and our minds were kept busy and stimulated, with activities that were both therapeutic and interesting. The staff consisted of actual nurses and doctors. During down time, I was able to speak with other patients and feel some sort of connection with what we were all going through. Although I am not Catholic, a nun even came around to check my progress a few times.I invite people to click on my other reviews and read the one for Holly Hill and see what a difference!
Response from the owner2 days ago
It means the world to us that you took time out of your day to leave us this great feedback. Thank you, and we hope you have a pleasant day.
Carrie Doerr
1 month ago on Google
2
My daughter was here for a week. Tricked them into she was fine. She came at me as soon as she was in the car. Not well and worse now she is home. Threatening to call police hearing voices. This place is not a helpful att all.
Response from the owner5 days ago
Hi, Carrie. Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting www.aikenregional.com/about-us/contact-us. We hope to hear from you soon.
Bryson Jones
1 month ago on Google
5
SEND MY HOMEGIRLS HERE!!!!
Response from the owner5 days ago
Thank you for the five stars, Bryson!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.5 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Choosing a drug rehab in South Carolina helps you overcome drug dependency, learn how to manage cravings, and obtain the tools needed to prevent relapse. This is accomplished through individualized treatment that addresses a full spectrum of physical, social, and emotional needs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

If you struggle with managing your emotions, dialectical behavior therapy in South Carolina might be a good method of treatment for you. This form of talk therapy helps you learn to accept yourself while working on changing unhealthy patterns of thoughts and reactions.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

There are four fundamental processes to motivational interviewing in South Carolina. Engaging involves careful listening to understand the client's perspective. Focusing involves reaching an agreement on the purpose of the treatment. Evoking is the process of exploring the client's ideas and motivations. Planning explores how the client can make changes.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

During couples therapy in South Carolina, a licensed therapist offers techniques for how both partners can resolve conflict and manage challenges in the relationship. The couple may also engage in individual or family therapy for further support.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Recreational therapy helps you recover from drug and alcohol addiction by offering activities that improve your physical and mental health. When you participate in team sports, arts, and outdoor adventures, you engage in a positive experience that helps reduce your cravings and stress levels while giving you an opportunity to express your emotions.

Amenities

  • private iconPrivate Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (803) 641-5900
Building icon

655 Medical Park Drive
Aiken, SC 29801

Fact checked and written by:
Kerry Nenn, BSW
Edited by:
Quentin Blount

Reviews of Aurora Pavilion Behavioral Health Services

2.59/5 (86 reviews)
2.5
Staff
2.8
Amenities
2.8
Meals
1.5
Value
3
Cleanliness
5
20
4
9
3
8
2
10
1
39

Reviews

1
Treatment

Sent my family there to deal with bipolar and group members told him he wasn't bipolar, even after being diagnosed by a phychiatrist. He really needed one on one because he is a follower and believes others. He went to try to save his marriage, needless to say he was convi ... Read More

Family M.
Reviewed on 8/22/2024
Staff
2
Amenities
2
Meals
2
Value
1
Cleanliness
2
2
Loved one

Sent my loved one there for help with anger management and bipolar disorder. He is worse now than when. He went. He is a follower and listened to the people in his group tell him he was bipolar, even after he was diagnosed by a phychiatrist. He is still rude, disrespectful ... Read More

Someone who C.
Reviewed on 8/22/2024
Staff
3
Amenities
3
Meals
3
Value
1
Cleanliness
3
3
Needs work

The nurses at Aurora are great! Most of the techs are nice, others are very rude and bias. My issue was with the Psychiatrists. They caused more trauma to me while I was inpatient. Their blatant disbelief for the trauma I have endured - which led to my several stays - made t ... Read More

Sheri O.
Reviewed on 12/30/2023
Staff
4
Amenities
5
Meals
5
Value
3
Cleanliness
5
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (81 reviews)
L.R H7
1 week ago
5

I was here twice in 2013 - 2014.It was not until I was IVC'd into what I thought was a similar place in Raleigh, NC, that I realize how fantastic this Aurora Pavilion was. I was temporarily living in Aiken and in major alcohol withdrawal (I get the horror show of symptoms) and I was deeply depressed. This place first detoxed me and they did it right. The meds I was given greatly alleviated my symptoms and I was able to get plenty of rest and fluids before joining the rest of the patients. There were activities throughout the day and we were kept occupied and our minds were kept busy and stimulated, with activities that were both therapeutic and interesting. The staff consisted of actual nurses and doctors. During down time, I was able to speak with other patients and feel some sort of connection with what we were all going through. Although I am not Catholic, a nun even came around to check my progress a few times.I invite people to click on my other reviews and read the one for Holly Hill and see what a difference!

Response from the owner1 week ago
It means the world to us that you took time out of your day to leave us this great feedback. Thank you, and we hope you have a pleasant day.
Carrie Doerr
1 month ago
2

My daughter was here for a week. Tricked them into she was fine. She came at me as soon as she was in the car. Not well and worse now she is home. Threatening to call police hearing voices. This place is not a helpful att all.

Response from the owner1 month ago
Hi, Carrie. Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting www.aikenregional.com/about-us/contact-us. We hope to hear from you soon.
Bryson Jones
1 month ago
5

SEND MY HOMEGIRLS HERE!!!!

Response from the owner1 month ago
Thank you for the five stars, Bryson!
Chelsea Martin
2 months ago
2

My loved one had an assessment and a treatment plan was recommended. When she returned for the treatment, she was told there was no room. After several days of not having access to the care she needs, she is seeking care elsewhere.

Response from the owner2 months ago
Hi, Chelsea. Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your loved one s concerns. Due to federal patient privacy laws, we can only discuss care with a patient or guardian; however, we encourage your loved one to reach out to us directly by visiting www.aikenregional.com/about-us/contact-us. Again, thank you.
Da'Naisha Allen
3 months ago
3

How old do u have to be to be here bc I wanna join because I ve been dealing with depression my whole life like this house Is draining like there is literally no one to vent to I stay in my room 24/7 everybody just don t care ..and I m to young to be going through all this & I really need help.

Response from the owner3 months ago
Hi, Da'Naisha. Thank you for taking the time to review us. Please visit www.aikenregional.com/about-us/contact-us and provide your contact information at your convenience so we may discuss your review. We appreciate your time and hope to hear from you.
Steven Lambert
4 months ago
3

I was at this facility for two weeks around September of 2014 due to drug abuse & a failed suicide attempt. The food was good, the patients I was stuck with were mostly chill & the bedrooms were okay (except the bathrooms; not only do they not have shower curtains, but I had to use the restroom one night and found a feces-covered towel behind the toilet). However, when it comes to this facility's doctors & nurses, they weren't really that helpful; in fact you only have a 5-minute session every morning and that was that. Nurse Leslie (I don t know if she still works there as of making out this review, but) not only did she snatch a paper I had written some notes down to use for my meeting with my parents like she didn t want them to know or see stuff that goes on within the facility's walls, but for sending me to the now-defunct Palmetto Pee Dee Behavioral Health Center in Florence for 90 days, and lying to my mother that it is a wonderful place; it's kinda like a small college; I think he ll like it.

Response from the owner4 months ago
Hi, Steven. Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting www.aikenregional.com/about-us/contact-us. Thank you again.
Ibella
4 months ago
1

Response from the owner4 months ago
Hello, Ibella. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit www.aikenregional.com/about-us/contact-us at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
Kara B
5 months ago
1

Just horrible... They hold people against their will even if they aren't suicidal.

Response from the owner5 months ago
Hi, Kara. Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting www.aikenregional.com/about-us/contact-us so that we can follow up with you. Thank you again and we hope to hear from you soon.
Kaleb Worku
5 months ago
4

I've been treated at Aurora four times in the last seven months for suicidal ideation and severe anxiety and depression. I really enjoyed my stays there, regardless of the patients' behaviors and attitudes. The entire nursing staff were nice and helpful including the psychiatrists and nurse practitioners. The rooms and living area were sanitized and clean, the meals and snacks were overall delicious, and the staff answered most my questions.

Response from the owner5 months ago
Thank you for your thoughtful comments, Kaleb! We are so glad that you found our staff to be supportive and friendly. We appreciate the kind words and we hope you are doing well!
Ashire Plays
5 months ago
1

Don't ever send someone here. I've been here MULTIPLE times and it has been the reason I've attempted multiple times, communication is horrible, and now i have problems opening up. No words can describe how terrible this place is.

Response from the owner5 months ago
Hi, Ashire. Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting https://www.aikenregional.com/about-us/contact-us so that we can follow up with you. Thank you again and we hope to hear from you soon. If you need to speak with someone immediately, please call 911, or the National Suicide Prevention Lifeline at 988.
Jennifer Lollar
5 months ago
1

I originally went here for suicidal idealation and anger managment. I stayed here five days, and the 3rd morning, they put me on a medication. I had told the doctor the medication he put me on was not for anger managment and that the side effects were not okay for me as i have heart issues. He completely disregarded, even stating you dont have anger issues, you are just very impulsive. This irritated me, but i took the medication anyway because they threatened to keep me there longer until i took it. The medication in fact did give me horrific side effects, and i did communicate this to every nurse on my unit. Nobody listened, they all laughed and stayed on their phones most of shifts. Also had extremely chapped lips and they refused to provide vaseline until the 4th day there, because it had grown into a sore. It was not clean, i got sick the first night i slept there. Please dont send ur children or relatives to this facility, it does more harm than help. I thought the reviews were exaggerating, but most defenitely its all true, plus some. I also missed my exams for school, and it mentally DESTROYED me. I got home worse than i left.

Response from the owner5 months ago
Hi, Jennifer. Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting https://www.aikenregional.com/about-us/contact-us so that we can follow up with you. Thank you again and we hope to hear from you soon. If you need to speak with someone immediately, please call 911, or the National Suicide Prevention Lifeline at 988.
Mary D
6 months ago
1

This place needs to be shut down. If you are desperate and needed help don't go here. The staff is a joke, it's more of a prison. People go here when they need help it mentally damages people more than they come in damaged. I'm not sure how the hell this place is even still running. From the facility to The faculty everything needs to be shut down and replaced for the health and the well-being of the public

Response from the owner6 months ago
Hi, Mary. Thanks for taking the time to share this review. Could you please visit www.aikenregional.com/about-us/contact-us and provide your contact information so we may be in touch with you personally? Thank you in advance for your time.
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