Auburn Community Hospital – Behavioral Health Services

Lansing St 17
Auburn, NY 13021

Auburn Community Hospital NY 13021

About Auburn Community Hospital – Behavioral Health Services

Auburn Community Hospital – Behavioral Health Services, located in Auburn, New York is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at Auburn Community Hospital – Behavioral Health Services include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and inclusive treatment respecting diverse sexual orientations and gender identities.

Latest Reviews

Eugene. Bruce Bell
3 weeks ago on Google
1
I was admitted and assigned to the GYN Examination room as a room for the night. I asked why i couldn t have a proper patient room and was told there was no empty rooms. The room was super cold. I had to ask 3 times for more blankets and never got any. I was so cold I was shaking. I push the call bell 4 different times and ask for someone to come and help me. No one ever came. I finally had enough and got dressed and was leaving. I told them my complaints and they said seeing how I wasn t scheduled for my appointment with a dietitian until the next day that the room assigned was all they had available. I left on my own and before leaving i addressed how unsatisfactory the care given me. I got the vibes that the person I was talking to didn t really care. I informed them I would definitely file a complaint. They again seemed like they didn t care.
Hunter Smith
1 month ago on Google
1
Mary Magnanimous
1 month ago on Google
5
My review is long overdue! Thank you to ALL the staff who took care of my mother last year in ICU and 2nd memorial!!! It was the most difficult time for my mom and family.And a special thanks to Dr. MacLaughlin who's surgical skills helped save her life!!! 5 stars is not enough!!! Not enough stars in the heavens!!

Location

Accepted Insurance

Auburn Community Hospital – Behavioral Health Services works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (315) 255-7011
Building icon

Lansing St 17
Auburn, NY 13021

Reviews of Auburn Community Hospital – Behavioral Health Services

2.39/5 (187 reviews)
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Reviews

1

I wish I could give negative stars. This place is horrible, the staff at the reception are awful, they always talk to you with a rude attitude, they are disrespectful and make you feel like you are bothering with your needs. They are the most inattentive people.

Reviewed on 11/16/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (186 reviews)
Eugene. Bruce Bell
3 weeks ago
1

I was admitted and assigned to the GYN Examination room as a room for the night. I asked why i couldn t have a proper patient room and was told there was no empty rooms. The room was super cold. I had to ask 3 times for more blankets and never got any. I was so cold I was shaking. I push the call bell 4 different times and ask for someone to come and help me. No one ever came. I finally had enough and got dressed and was leaving. I told them my complaints and they said seeing how I wasn t scheduled for my appointment with a dietitian until the next day that the room assigned was all they had available. I left on my own and before leaving i addressed how unsatisfactory the care given me. I got the vibes that the person I was talking to didn t really care. I informed them I would definitely file a complaint. They again seemed like they didn t care.

Hunter Smith
1 month ago
1

Mary Magnanimous
1 month ago
5

My review is long overdue! Thank you to ALL the staff who took care of my mother last year in ICU and 2nd memorial!!! It was the most difficult time for my mom and family.And a special thanks to Dr. MacLaughlin who's surgical skills helped save her life!!! 5 stars is not enough!!! Not enough stars in the heavens!!

Trinity Bishop
1 month ago
1

Worst hospital I've never had this bad of care or willing to help it took 2 hours for them to even get to me what got them to even come to my room was my family in oklahoma who called and flipping there shit because coming in for something like a heart issue or head problem but I got no help nobody comes and checks on you nobody responds to my calls takes them ages to get anything back I've been here 7 hours still ongoing and this is crazy the nurse said that my ears were so filled with fluid they could pop but still no help even when I have some pain still no help they could care less and don't care that people are hating this hospital

Nicolette Hamilton
1 month ago
1

Ian Janas
2 months ago
1

Quite possibly the worst hospital in the country. I ve lived in Auburn for 20 years, and have never once heard anyone who had a positive experience at this hospital. If you re in the area and have a heart attack, my suggestion would be to take an Uber to Syracuse to Increase your survival odds.Edit: a while after I posted this review initially, my grandfather went into this hospital. Under their care, his wound became infested with maggots and they had to amputate part of his foot, which impacted his mobility and quality of life for the rest of his life. This hospital should not be open. Every single member of the staff should be fired without pay and have their medical licenses revoked until a thorough investigation can be held. Reopen it after thoroughly vetting at least a handful of competent doctors and nurses.

yolande bless
2 months ago
1

Need a lot of work in all aspect , Equipment Policies Staffs

Response from the owner2 months ago
We are very sorry to hear about your experience. We would be more than happy to discuss your situation further as we are always trying to improve our patient care. Please contact our Patient Advocacy Services department at (315) 255-7166 if you d like to discuss your concerns.
Nazo Alikhel
2 months ago
5

deathmojo 03
2 months ago
1

Went to ER stay wait a total of 2 hours and 43 min then they put me in a room for 1 hour before the doctor seen me completely useless.

Response from the owner2 months ago
We are very sorry to hear about your experience. We would be more than happy to discuss your situation further as we are always trying to improve our patient care. Please contact our Patient Advocacy Services department at (315) 255-7166 if you d like to discuss your concerns.
S Neagle
3 months ago
4

Randy Sheets
3 months ago
3

Hack Interrupted
3 months ago
1

No parking for patients. Go elsewhere.

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