Oakwood VA Clinic

4175 Tanners Creek Drive
Flowery Branch, GA 30542

Atlanta VA Health Care System - Oakwood Clinic GA 30542

About Oakwood VA Clinic

Atlanta VA Health Care System - Oakwood Clinic is in Flowery Branch, Georgia. They specialize in treating military veterans and their families. They have outpatient programs for primary care, dental care, and podiatry. They have limited mental health services.

At the Oakwood Clinic, your care coordinator will assist in making sure all your treatment plans line up to meet your needs. Depending on the level of care you need, you may be referred to their labs for bloodwork, to social services for housing and basic necessities, and to women’s health care. You can also be referred to other centers in the Atlanta VA Health Care system for nutrition programs and addiction recovery services.

They provide telehealth for veterans so you can access health care without having to travel to the center. Their telehealth services also include video conferencing and health monitoring devices that can connect patients to their health care team. Limited transportation services may also be available.

Latest Reviews

Jordan Long
1 month ago on Google
5
Great staff there to help myself and fellow veterans and their famies.. Small clinic, but a lot is done there..
T
1 month ago on Google
1
So hard for the clinic to pick up the phone. Called multiple times and days. No answer.
Monica Seamon
2 months ago on Google
1
The absolute worst VA I ve been to. At my first appointment, I was sitting in the waiting room when a nurse came out and called an elderly man in a wheelchair back. The nurse said he had to find a way to push his own wheelchair to come back to the exam room. She stated that she was not allowed to help him due to Covid policy. After a few minutes, another elderly veteran who could hardly walk stood up and said hell, I ll just do it. And he pushed the wheelchair veteran back to his appointment. Then that nurse could be heard yelling, presumably at a coworker from the waiting room. if that wasn t bad enough, this VA never returns calls or answers messages. I have called several times to order new equipment for my CPAP machine, and months have gone by with no action being taken on their part, even after confirming with them that the parts would be ordered. Additionally, in order to speak to someone, you have to spend at least an hour on hold before anyone picks up the phone. If you re lucky enough that someone will pick up the phone, it s very likely they will just tell you that it s someone else s problem and you have to call a different phone number and wait on hold again. Truly the worst experience I ve had at the VA. Lastly, when I message my PCM for help with a referral, I m told to call community care instead. Then when I call community care, they tell me I need to talk to my PCM. it s a constant cycle of being redirected to someone else and no one wants to actually do their job. The quality of care is nonexistent.The only redeeming quality was the one nurse I ve seen prior to my doctor was very kind and attentive. Other than that, the whole facility is terrible.

Location

Accepted Insurance

Oakwood VA Clinic works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehabs feature intensive clinical supervision and a highly structured and supportive environment, meaning they are especially well suited for clients in early recovery and those at risk of relapse. Clients reside at the treatment facility and engage in various therapeutic sessions throughout the day, including addiction counseling and recovery-focused life skills training. Many programs also offer evidence-based complementary therapies, such as meditation and massage.
intensive-outpatient iconIntensive Outpatient
Clients enrolled in an intensive outpatient program (IOP) travel to treatment centers for specialized care multiple times per week. Intensive outpatient treatment allows clients to receive robust care while continuing to live at home. Most programs require between nine and 20 treatment hours per week, with the frequency and intensive of sessions decreasing as clients stabilize. Services generally include a combination of addiction counseling, medication assisted treatment (MAT), recovery-focused life skills training, and holistic therapies.
aftercare iconAftercare Support
Aftercare, which is sometimes referred to as continuing care or relapse prevention, is a type of structured care meant to help you continue with the progress you've made after completing an addiction treatment program. Most of the time, you'll continue receiving support after a treatment program by partnering with their case managers and staff to identify and access the resources you need to remain sober.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

A quality drug rehab in Georgia can help you overcome addiction. This environment is designed to help you address the complex issues contributing to drug dependence. The goal of treatment is to give you the tools you need to make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 4615

Contact Information

Phone icon (404) 321-6111
Building icon

4175 Tanners Creek Drive
Flowery Branch, GA 30542

Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW

Reviews of Oakwood VA Clinic

3.5/5 (78 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (78 reviews)
Jordan Long
1 month ago
5

Great staff there to help myself and fellow veterans and their famies.. Small clinic, but a lot is done there..

T
1 month ago
1

So hard for the clinic to pick up the phone. Called multiple times and days. No answer.

Monica Seamon
2 months ago
1

The absolute worst VA I ve been to. At my first appointment, I was sitting in the waiting room when a nurse came out and called an elderly man in a wheelchair back. The nurse said he had to find a way to push his own wheelchair to come back to the exam room. She stated that she was not allowed to help him due to Covid policy. After a few minutes, another elderly veteran who could hardly walk stood up and said hell, I ll just do it. And he pushed the wheelchair veteran back to his appointment. Then that nurse could be heard yelling, presumably at a coworker from the waiting room. if that wasn t bad enough, this VA never returns calls or answers messages. I have called several times to order new equipment for my CPAP machine, and months have gone by with no action being taken on their part, even after confirming with them that the parts would be ordered. Additionally, in order to speak to someone, you have to spend at least an hour on hold before anyone picks up the phone. If you re lucky enough that someone will pick up the phone, it s very likely they will just tell you that it s someone else s problem and you have to call a different phone number and wait on hold again. Truly the worst experience I ve had at the VA. Lastly, when I message my PCM for help with a referral, I m told to call community care instead. Then when I call community care, they tell me I need to talk to my PCM. it s a constant cycle of being redirected to someone else and no one wants to actually do their job. The quality of care is nonexistent.The only redeeming quality was the one nurse I ve seen prior to my doctor was very kind and attentive. Other than that, the whole facility is terrible.

Lee Tingler
5 months ago
4

I've been going here for over 10 yrs.

William Nebgen
6 months ago
5

On time appointment organized got new pcp there happy about that labs were quick truly respected by all there thank you

Benjamin Archibald
6 months ago
1

The absolute worst. I called five times several months ago and nobody returned my calls. Finally I sent a message and a random person called me trying to schedule me for the place that s to far away. But the VA is dumb and doesn t calculate the constant Atlanta traffic. Anyways, to the poor souls who are forced to use this facility, call your senator and report them.

Cierra Hoke
6 months ago
5

I've been to a lot of VA clinics and this by far is the best one! Staff is top tier, facility is top tier, plenty of parking. There was no hurry up and wait. I had an appointment for 0800 got there at 0750 was seen at 0806 right after checking in.They do walk ins as well I'm not sure how that process is. the doctor had already read over the appointment notes so there was no re answering questions and they were all funny! oh and theres a woman who's office is called "home" she's a pcms(or one of those acronyms but her office has the entire builiding smelling good!but yea just thought id take the time to share! ill definitely always come to this one now

Mary Beth Smallen
6 months ago
4

Rodney Studer
7 months ago
5

Of all the horror stories I've read online about the VA healthcare system. I can honestly say I have not experienced any of that here. Everyone is friendly so far. I am being treated as requested. Thanks

adam head
9 months ago
1

Appointment wait times are close to a year for primary care doctors.Half the doctors speak terrible english, and if you want a different doctor too bad.The wait time to be seen by a nurse is not too bad, however the doctor will need to set an appointment up with you after seeing the nurse, and like I said that will be around a year later.Go to a civilian doctor or hospital if you have a real problem you need to be cared for fast, because these places are here to just make money from gov paychecks. No actual care has ever been given at these locations.

Ramon Mendez
10 months ago
5

I've always had a pleasant experience at this clinic. Love my Doc too shes amazing. Thanks for supporting us!

John
1 year ago
1

Most employees showed up 20-30 minutes late. Stood around talking. Didn t know if the lab machine was working or not. I was waiting for an hour being 2nd in line for lab work. I was supposed to be going back to work asap but wasted hours sitting here at the Oakwood VA clinic. Get it together. Veterans deserve for the VA employees to be on time at a minimum.

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