Assistance Plus

1604 Benton Avenue
Waterville, ME 04901

Assistance Plus ME 4901

About Assistance Plus

Assistance Plus in Waterville, Maine is a behavioral health organization that provides substance use treatment services for adults. They offer outpatient education and support for clients as they work to build their confidence again. It’s a good option for individuals who need less intensive care or have just finished inpatient treatment.

The treatment team has more than 45 years of experience in helping individuals dealing with substance use or mental health issues. The facility views treatment as a collaborative approach and will work with the client to come up with a treatment plan that best suits their needs. The services include medication assisted treatment (MAT), counseling and recovery support.

Clients can begin receiving treatment by referral from their primary care provider, counselor, case manager or through self referral. It should be noted that patients receiving this service need to be diagnosed with an opioid use disorder and covered by MaineCare.

Individuals in their MAT program will generally receive a combination of medication and counseling. Clients may have the option of taking a daily medication or a monthly injectable medication to help minimize withdrawal symptoms and reduce cravings.

The organization provides options for group, peer and individual counseling. Peer counseling connects clients with someone who has successfully completed addiction recovery. These individuals are typically trained to provide insight and support based on their personal experience.

Individual counseling can be effective in helping clients understand the cause of their addiction and developing strategies that can help them as they recover. Therapeutic approaches that counselors may use include motivational interviewing (MI) and dialectical behavioral therapy (DBT). Group counseling will give clients an opportunity to connect with others who are also in recovery and receive additional support.

Latest Reviews

Skye Morin
2 months ago on Google
5
Response from the owner1 month ago
Thanks so much!
Dave Norris
1 year ago on Google
1
Totally inept company, do not count in them for anything, especially if you are disabled and need help
Response from the owner1 month ago
What service are you rating? What is inept in your eyes? I dont recall receiving any concern from you.
Cheryl Bean
4 years ago on Google
5
Response from the owner2 years ago
thanks Cheryl! Hope all is well :)

Location

Accepted Insurance

Assistance Plus works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (207) 453-4708
Building icon

1604 Benton Avenue
Waterville, ME 04901

Edited by:
Courtney Myers, MS

Reviews of Assistance Plus

4.2/5 (9 reviews)
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Reviews

5

Great team that truly cares about their clients! They provide wonderful opportunities for recovery and healing, they are setting a precedent towards the war against drugs

Reviewed on 3/14/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.1 (8 reviews)
Kirk Gould
4 weeks ago
3

I recently opened services for case management and had texted forms and questions and concerns to my new caseworker, when I called her boss to let her know what I had found out about switching pharmacies, I got chewed out for texting my caseworker too much! I have had previous caseworkers and not once did I ever get scolded for texting forms or questions to them. I was not impressed with the attitude I got from the manager. I have read other reviews from people and I must say that my experience so far has not been good

Skye Morin
2 months ago
5

Response from the owner2 months ago
Thanks so much!
Dave Norris
1 year ago
1

Totally inept company, do not count in them for anything, especially if you are disabled and need help

Response from the owner2 months ago
What service are you rating? What is inept in your eyes? I dont recall receiving any concern from you.
Brittany Bioski
4 years ago
5

Response from the owner3 years ago
Thanks Brittany :)
Richard Nieuwpoort
4 years ago
5

I doubt it very much that they refused to interview a client because of their gender, I've been associated with Assistance Plus as a Client for going on 8 years an they'd bend over backwards to help anyone if they could or even if they can't. They're Kind, their Courtesy and Considerateness towards Clients is top Notch, Unbeatable. Love Em'

Response from the owner3 years ago
Means the world to us hearing such great feedback!
Cheryl Bean
4 years ago
5

Response from the owner3 years ago
thanks Cheryl! Hope all is well :)
Willyweasel1359
6 years ago
5

great staff and really nice people

Response from the owner3 years ago
Thanks so much for your very kind words :)
Jessica Chase
7 years ago
4

Response from the owner3 years ago
Thanks Jessica. Let us know what we can do better :)
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