Aspire Indiana Health – DeHaven

2020 Brown Street
Anderson IN, 46016

Aspire Indiana Health - Anderson IN 46016

About Aspire Indiana Health – DeHaven

Aspire Indiana Health offers substance use disorder treatment on an outpatient basis at all of its Central Indiana clinics. Referrals to inpatient addiction treatment centers or recovery residences are made as needed. Licensed addiction professionals create a personal and confidential plan tailored to each client's specific needs.

It isn’t about where your recovery journey begins, but where you’re going.

Aspire Indiana Health approaches the treatment of substance use disorder with a philosophy of support, not stigma.

Aspire and Progress House have joined forces to offer an evolution of addiction treatment, which we refer to as the Whole Health Recovery Continuum (WHRC).

Instead of scattering the pieces to the recovery puzzle and expecting people to find them, the WHRC brings everything needed for a highly-effective recovery program, including a stable, safe place to live.

In this continuum of care, there is no right or wrong place to enter treatment. Some may begin their recovery journey at a high-intensity treatment center, like our Mockingbird Hill Recovery Center in Anderson.

Others might go straight to a recovery residence like Progress House in Indianapolis, where they can enjoy peer support while gaining the skills and stability they need to reclaim their lives and then onto the Next Steps housing program, a network of semi-independent recovery homes.

Some people may able to receive addiction treatment strictly on an outpatient basis at one of our Central Indiana clinics.

Wherever they enter the continuum, they’ll receive the comprehensive help they need. Primary medical care. Behavioral health therapy. Peer support groups, including 12 Step Recovery Programming. Medication-Assisted Treatment (MAT). Individual case management. Education and job training. And more services — all in one seamless continuum.

For some people, they may naturally progress from a high-intensity treatment facility through a recovery residence to semi-independent recovery housing. Others might start and leave from the same point in the continuum. It all depends on the nature of their individual needs to chart the path their recovery journey will take.

But the goal is the same for everyone: to reach a stage of long-term recovery where the disease of substance use disorder (SUD) is no longer controlling their lives.

Latest Reviews

Heather Flowers
2 weeks ago on Google
1
I ve now had 3 psychiatrist in 2024 bc they keep leaving to work elsewhere. It s horrible. Avoid if possible.
Response from the owner2 weeks ago
Hi Heather, we're very sorry about your experience. We'll bring it to the attention of our senior leadership for review and action. In the meantime, if you like to speak to someone please reach out to our Patient Experience Team at 317-606-3705 or email at patientexperience@aspireindiana.org.
Jeff Jones
5 months ago on Google
1
If you are looking for incompetent and negligent care, look no further. Aspire s Anderson location sees patients and their families as an inconvenience and excels at ignoring the needs of the client.My brother and I oversee my sister's healthcare needs since our parents passed away. We have power of attorney and healthcare power of attorney to ensure our ability to see that our sister receives proper care. Additionally, our sister signed paperwork at Aspire to allow us to assist in her care.Recently we were notified by the nursing staff at the assisted living facility where my sister resides, that she was low on one of her medications. Over the course of nearly two weeks, we called and emailed my sister's PA at Aspire, who writes her prescriptions, to ask her to write an updated prescription for the medication. We were never able to speak to the PA directly. I also contacted the PA s assistant. All of our messages went unanswered. My brother went to the Aspire office to inquire about our sister's medication since our calls and emails were ignored. The staff told him he wasn't authorized to act on behalf of our sister. He told them our sister signed the authorization paperwork but they said they had no record of the authorization.My brother got our sister from the assisted living facility and took her to Aspire to reauthorize him. They were told by Aspire staff that our sister's signature wasn't necessary and that they just needed my brother's signature. This made absolutely no sense! He was then told the PA had written the new prescription and sent it to the pharmacy, yet when he contacted the pharmacy they said a prescription wasn't received.Since my sister was nearly out of her medication and Aspire was doing nothing to assist us, I contacted my sister's family doctor and asked him to write the prescription since the PA was failing to follow up. He wrote the prescription and we were able to get it filled.I went to Aspire and asked to speak with a manager about the lack of communication and being ignored. She promised to look into the issue and said she would contact me the next day. Three days went by and the office manager failed to contact me. I returned to Aspire and asked to speak with a senior manager. The same office manager that failed to contact me came to speak with me. She said she hadn't contacted me because the PA had not responded to her. She looked at a computer screen then said the PA wouldn't write a new prescription because the family physician had written a new prescription.This did not explain why we had been repeatedly ignored and misinformed.Aspire staff is completely incompetent and the state should revoked their licenses. I am filing a complaint with the Indiana Attorney General requesting that Aspire be investigated.I urge people to avoid Aspire because it is obvious they do not care about the well-being of their clients.
Response from the owner2 weeks ago
Hi Jeff, we're very sorry about your experience. We'll bring it to the attention of our senior leadership for review and action. In the meantime, if you like to speak to someone please reach out to our Patient Experience Team at 317-606-3705 or email at patientexperience@aspireindiana.org.
Veronica Starrett
8 months ago on Google
1
Communication is horrible. I was told I had an appointment but it was never scheduled. Now I have to wait longer for my meds. Horrible experience.
Response from the owner2 weeks ago
Hi Veronica, we're very sorry about your experience. We'll bring it to the attention of our senior leadership for review and action. In the meantime, if you like to speak to someone please reach out to our Patient Experience Team at 317-606-3705 or email at patientexperience@aspireindiana.org.

Location

Accepted Insurance

Aspire Indiana Health – DeHaven works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
heart-hands iconIntervention Services
When families plan a drug intervention in Indiana, the goal is to create self-awareness in their loved one, so they acknowledge the need for treatment and get help. A professional interventionist can work with the individual's family members to organize this intervention and provide direction for follow-up. During the intervention, loved ones share how the individual's substance abuse has affected them, and the interventionist adds a clinical perspective on how treatment can help the situation.
medically-assisted-detox iconMedically Assisted Detox
When removing addictive substances from your body under the care of licensed medical professionals, the process is called medically assisted detox. Once you've become physically dependent on substances like alcohol, opioids, or benzodiazepines, quitting can be uncomfortable or even dangerous. To minimize risks to your health and overall discomfort, a team of medical professionals monitors you 24/7 and provides medications if necessary (like Suboxone or methadone) to ease potential symptoms of withdrawal.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing aims to stimulate the client's personal motivation and commitment to change. Rather than receive advice and warnings from the therapist, the client is given the opportunity to share their concerns and reach their own conclusions.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills include cognitive skills, interpersonal skills, and personal skills that help you manage daily living. Cultivating these skills during rehab in Indiana is an important part of recovery. With these skills, you'll be able to navigate challenges and prevent relapse.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

LegitScript has reviewed Aspire Indiana Health – DeHaven as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Indiana

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (877) 574-1254
Building icon

2020 Brown Street
Anderson IN, 46016

Reviews of Aspire Indiana Health – DeHaven

2.61/5 (22 reviews)
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Reviews

5

Well organized, professional and life changing! Saved my life, family and employment.. from rock bottom to sober and healthy, I learned from desert hope how to change my life! Thank you Aspire!

Reviewed on 2/20/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (21 reviews)
Heather Flowers
2 weeks ago
1

I ve now had 3 psychiatrist in 2024 bc they keep leaving to work elsewhere. It s horrible. Avoid if possible.

Response from the owner2 weeks ago
Hi Heather, we're very sorry about your experience. We'll bring it to the attention of our senior leadership for review and action. In the meantime, if you like to speak to someone please reach out to our Patient Experience Team at 317-606-3705 or email at patientexperience@aspireindiana.org.
Jeff Jones
5 months ago
1

If you are looking for incompetent and negligent care, look no further. Aspire s Anderson location sees patients and their families as an inconvenience and excels at ignoring the needs of the client.My brother and I oversee my sister's healthcare needs since our parents passed away. We have power of attorney and healthcare power of attorney to ensure our ability to see that our sister receives proper care. Additionally, our sister signed paperwork at Aspire to allow us to assist in her care.Recently we were notified by the nursing staff at the assisted living facility where my sister resides, that she was low on one of her medications. Over the course of nearly two weeks, we called and emailed my sister's PA at Aspire, who writes her prescriptions, to ask her to write an updated prescription for the medication. We were never able to speak to the PA directly. I also contacted the PA s assistant. All of our messages went unanswered. My brother went to the Aspire office to inquire about our sister's medication since our calls and emails were ignored. The staff told him he wasn't authorized to act on behalf of our sister. He told them our sister signed the authorization paperwork but they said they had no record of the authorization.My brother got our sister from the assisted living facility and took her to Aspire to reauthorize him. They were told by Aspire staff that our sister's signature wasn't necessary and that they just needed my brother's signature. This made absolutely no sense! He was then told the PA had written the new prescription and sent it to the pharmacy, yet when he contacted the pharmacy they said a prescription wasn't received.Since my sister was nearly out of her medication and Aspire was doing nothing to assist us, I contacted my sister's family doctor and asked him to write the prescription since the PA was failing to follow up. He wrote the prescription and we were able to get it filled.I went to Aspire and asked to speak with a manager about the lack of communication and being ignored. She promised to look into the issue and said she would contact me the next day. Three days went by and the office manager failed to contact me. I returned to Aspire and asked to speak with a senior manager. The same office manager that failed to contact me came to speak with me. She said she hadn't contacted me because the PA had not responded to her. She looked at a computer screen then said the PA wouldn't write a new prescription because the family physician had written a new prescription.This did not explain why we had been repeatedly ignored and misinformed.Aspire staff is completely incompetent and the state should revoked their licenses. I am filing a complaint with the Indiana Attorney General requesting that Aspire be investigated.I urge people to avoid Aspire because it is obvious they do not care about the well-being of their clients.

Response from the owner2 weeks ago
Hi Jeff, we're very sorry about your experience. We'll bring it to the attention of our senior leadership for review and action. In the meantime, if you like to speak to someone please reach out to our Patient Experience Team at 317-606-3705 or email at patientexperience@aspireindiana.org.
Veronica Starrett
8 months ago
1

Communication is horrible. I was told I had an appointment but it was never scheduled. Now I have to wait longer for my meds. Horrible experience.

Response from the owner2 weeks ago
Hi Veronica, we're very sorry about your experience. We'll bring it to the attention of our senior leadership for review and action. In the meantime, if you like to speak to someone please reach out to our Patient Experience Team at 317-606-3705 or email at patientexperience@aspireindiana.org.
Tony Carson Sr.
9 months ago
3

Dillon Hudson
9 months ago
1

Got there at 9 AM. Waited 3 WHOLE HOURS to be told I couldn't be seen as they were going on their lunch break. A complete joke.

Sharon Peters
10 months ago
1

Cant seem to get a call back from this place

Monica Ellison
11 months ago
1

They don t take appts anymore, so now you just wait hours to see anyone. Like people have all day to MAYBE see a dr! The staff just sits behind the glass and does nothing.

Michael Parks
1 year ago
5

Courtney L.
2 years ago
1

My therapist was amazing but IOP was a joke and in the end my recovery coach who I did enjoy and was learning from turned out to be a joke as well. My chart was closed due to a drug screen that was provided to me twice by the same lab within 30 mins of eachother 1 it said I was positive for amphetamines, methamphetamine and thc, the 2nd test said I was positive for thc and the ng level wasn't even close the 1st test was 4ng 2nd was 9ng but I got kicked out of group and told I would have to go get higher level of care. This place doesn't care about you.

Julie Hutson
2 years ago
1

The way they have it set up to schedule a first time appointment for my 14 year old is horrible. I called 3 weeks ago and was told it would be 2 weeks for someone to even call me back to set up and appointment. So I call today because it s been 3 weeks and i was told it takes 2-5 weeks to even get a call back to even schedule an appointment ?! Hard telling how long it takes to get an appointment after that. Horrible system in place. So much for getting people help when they need it!

Response from the owner2 years ago
Julie, we're very sorry about your experience. If you'd like to send your contact info to info@aspireindiana.org, we'll see about getting someone directly in touch with you.
Mackenzie Buck
2 years ago
1

I used to go here for therapy and I liked it. Now it's just a joke. Trying to register is a nightmare. You give your info to them and they tell you you'll get a call within a few weeks for intake. They don't call and then just give you the run around because no one knows what's going on. Repeat process over and over again. I've been trying to get in since January and it's just a big hassle. Don't waste your time, go somewhere else.

Response from the owner2 years ago
Hi Mackenzie, we're very sorry about your experience. Like most behavioral healthcare providers, we have been experiencing a high demand for service causing delays. If you'd like to, please email your contact info to info@aspireindiana.org and we'll try to get someone in touch with you directly.
JEANIE FOUST
2 years ago
2

From my observation they are lacking in knowledge. Left hand doesn t know what the right hand is doing they are not observant of obvious signs of illness

Response from the owner2 years ago
Jeanie, we're very sorry for your experience. We'll pass it along to senior leadership.
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