Arrowhead Regional Medical Center

400 North Pepper Avenue Colton, CA 92324
DetoxInpatientOutpatient
Arrowhead Regional Medical Center CA 92324

About Arrowhead Regional Medical Center

Arrowhead Regional Medical Center offers medical care and behavioral healthcare in Colton, California. Their services are designed to support individuals with mental and physical illness. If a person is living with addiction, they may need to receive treatment at an alcohol or drug rehab center.

Arrowhead Regional Medical Center uses a clinical approach to behavioral healthcare. Their services are offered on an inpatient basis.

The inpatient program is for those who need around-the-clock care. This is an emergency treatment program for those with suicidal thoughts or severe mental illness. Treatment is provided at the hospital, which has 90 available beds. Clients engage with psychiatrists and nurses.

Arrowhead Regional Medical Center accepts most insurance plans, including Amerigroup, Anthem, Blue Cross Blue Shield, Magellan, TRICARE, Wellmark, and Beacon. Out of network benefits may vary, so it’s important to verify coverage.

Latest Reviews

El Arte D las flores
1 week ago on Google
1
IT IS A TERRIBLE HOSPITAL. EH COME 2 WITH A LOT OF PAIN. AND THEY ONLY GIVE ME 365 mg NORCO. And I always go with the same PAIN ONLY I RESET ACETAMINOPHEN 365 mg. When my problem is herniated discs
Francesca Marie Escobedo
2 weeks ago on Google
1
Terible people worker in emergency room need better service better employees cam in 10 am i am still wait on a stupid ct scan because aperantly ct. Sucks and are slow
stephanie
2 weeks ago on Google
1
Very unprofessional. I went to this hospital because I scheduled a papsmear with my OBGYN. This was my second one ever. I showed up to appointment early and was checked in by my appointment time. I was waiting for two hours later than my appointment time, when they finally saw me. When the doctor walked in, three medical students walked in after her as I was already pants-less and on the sirups. I was not asked permission or consent for other people other than my doctor to be in the room with me. Then, one of the medical students performed the papsmear on me also without asking for my consent and the other students were looking under the sheet at my private parts. I understand that students need to learn somehow, but no warning and no asking of my permission is extremely unprofessional and I felt EXTREMELY uncomfortable and angry. I will do anything not to go back there.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.9 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Clients receiving treatment at an outpatient rehab typically do not require hospitalization or intensive supervision and support. Outpatient addiction counseling and recovery education are often offered during the morning, evening, night, and weekend, allowing clients to tailor treatment to their own schedule. Partial hospitalization (PHP) and intensive outpatient (IOP) programs are the most time-intensive and are designed for clients who are at an increased relapse risk and/or who need more robust therapeutic support.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) support a client's sustained sobriety as they exit detox or step down from an inpatient program. IOPs are also designed for clients who are at an elevated risk of relapse. Intensive outpatient treatment typically requires clients to engage in a minimum of nine hours of therapy per week, but clients may receive up to 20 therapeutic hours weekly. IOP treatment modalities often combine psychotherapy, recovery-focused life skills training, and medication assisted treatment (MAT).
aftercare iconAftercare Support
Rehab aftercare programs offer clients in addiction recovery a robust continuum of care after clients have completed active treatment. These services address recovery as a life-long process and are designed to evolve with clients' changing needs. Clients may partner with their case managers and/or addiction recovery team to identify the rehab aftercare services that are right for them. They may receive career counseling, housing assistance, peer coaching, 12 step program induction, among many other services.
heart-hands iconIntervention Services
When an individual is in denial about their substance use disorder, their loved ones may organize a drug intervention in California. This effort involves gently but assertively confronting the individual about their substance use and sharing how it has affected those who care about them. A professional interventionist may also attend this gathering. Their expertise with intervention services can prove helpful in guiding the conversation to a positive result.
24-hour icon24-Hour Clinical Care
During the first phase of recovery – detox – it is crucial to have 24-hour clinical care in California. This care provides constant monitoring in order to ensure your safely and comfort as you progress through the withdrawal process for drug or alcohol addiction. Licensed professionals prescribe medications to treat withdrawal symptoms and provide frequent monitoring to ensure your safely as addictive toxins leave your system.
medically-assisted-detox iconMedically Assisted Detox
When addicted, quitting your drug of choice suddenly can be dangerous. That's why experts agree a medically assisted detox is the safest way to remove addictive substances from the body. Usually done in an inpatient setting, your vitals signs and overall well being are consistently monitored and rechecked in order to keep you safe and ensure the detox is successful.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private-room iconPrivate Rooms
  • hiking iconHiking
  • mountain iconMountain Views
  • lotus iconGardens
  • hiking-poles iconWalking Trails

Staff

Andrew Goldfrach

Chief Executive Officer

Nanette R. Buenavidez

Chief Operating Officer

Arvind Oswal

Chief Financial Officer

Sharon Brown

Chief Nursing Officer

John H. Brill, M.D.

Chief Medical Officer

MariJane Aquino

Associate Chief Nursing Officer

Ravneet Mann

Associate Chief Nursing Officer

Contact Information

Phone icon (909) 580-1000
Building icon

400 North Pepper Avenue
Colton, CA 92324

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Reviews of Arrowhead Regional Medical Center

2.9/5 (864 reviews)
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Reviews

1

Had an outpatient surgery cancelled. Then was told if I do not have the surgery I could lose my kidney. The surgery that they cancelled.

Reviewed on 12/30/2019
5

I had a very illuminating experience from the behavioral health center. I learned a lot from the staff and felt like I was really being cared for. They helped me realize I needed to get sober, and I am now a year and a half sober! Thank you! And to everyone else, stay strong ... Read More

Reviewed on 11/20/2018
1

There is nothing to do in the ER unit but sleep, eat, read magazines that nurses had cut the “inappropriate” content out of, and do word searches. They put everyone in the ER unit no matter what you were there for, so I saw some of the more unstable people have episodes ... Read More

Reviewed on 8/11/2017
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (861 reviews)
El Arte D las flores
1 week ago
1

IT IS A TERRIBLE HOSPITAL. EH COME 2 WITH A LOT OF PAIN. AND THEY ONLY GIVE ME 365 mg NORCO. And I always go with the same PAIN ONLY I RESET ACETAMINOPHEN 365 mg. When my problem is herniated discs

ubaldo avila
2 weeks ago
5

Francesca Marie Escobedo
2 weeks ago
1

Terible people worker in emergency room need better service better employees cam in 10 am i am still wait on a stupid ct scan because aperantly ct. Sucks and are slow

stephanie
2 weeks ago
1

Very unprofessional. I went to this hospital because I scheduled a papsmear with my OBGYN. This was my second one ever. I showed up to appointment early and was checked in by my appointment time. I was waiting for two hours later than my appointment time, when they finally saw me. When the doctor walked in, three medical students walked in after her as I was already pants-less and on the sirups. I was not asked permission or consent for other people other than my doctor to be in the room with me. Then, one of the medical students performed the papsmear on me also without asking for my consent and the other students were looking under the sheet at my private parts. I understand that students need to learn somehow, but no warning and no asking of my permission is extremely unprofessional and I felt EXTREMELY uncomfortable and angry. I will do anything not to go back there.

chris calle
3 weeks ago
5

Despite it being a county hospital the staff and patient care are truly exceptional. All my kids were born here and every time it has been outstanding.

Vanessa Reyes
1 month ago
1

A great disappointment of this Hospital. They do things that isn't right!! I didn't want to select the one start me nether this sucks and cold blooded doctors, and nurses are the worse unkind people my dad has alhzlmers

Wura Shoroye
1 month ago
4

I have to honest about this hospital. I've been here many times for questionable reasons I will not disclose here. Honestly, you've seen my face before, thank you taking care of me. I have something to say though, I'm trying to help the next person out there because I took my time to write this, this is not an angry review. Regardless of whether or not the hospital sees this or the receptionist sees this, what you did to me was not okay. You saw the condition I was in that day, but because of the way you treated me, I did the mature thing but still, I went home and screamed. I was hurting. You could see I was hurting. I was in public. At one point, the second my condition was only getting worse, I just left. My family was highly concerned and that's the thing, some people just don't care. For anyone reading this, I will say this as nicely as possible, there are other hospitals. This is the internet and just be careful, I had to leave for my own safety. My stay there alone was a bit traumatizing and I'm fine now. The saddest part is I love this hospital, but the receptionist was very cruel to me. I didn't take what you did or said personally, but please stop. Respect me and my family please, we are going through something and it was not your place to laugh at me. I was in public and it was insensitive. Thanks.

Esmeralda Mendoza
1 month ago
5

I was there a few times in there there are very good

Lanee E
1 month ago
5

Savanna
1 month ago
5

Very kind in the mental health area. A few cranky people but I was treated very well until I was good enough to leave.

Jorge Terzian
1 month ago
1

I will never return to this hospital again. I had a colonoscopy appointment today, my first ever. After a long night the day before of my appointment of going to the restroom due to the solution they have you drink i arrive to the hospital and when they call my name the nurse asks me how did my bowel look like and i responded it looked pretty clear last time i went early this morning. She then tells me i need to go again so the doctor can determine if he can do the procedure, i totally understood but told the nurse i went all night and my rear hurts and is soar but didnt matter she said i still must go so i did try but couldnt go any more. I then told the nurse i tried to go but couldnt anymore due to exhaustion of going all night. No empathy for me even though i explained my bowel was clear! Now i didnt get the procedure done and who knows when i will, if i have any issues i will not know now thanks to the staff here not being understanding. Beware people and look elsewhere there is better hospitals near by!

Francisco & Rosa Diaz
1 month ago
1

A great disappointment of this Hospital. They do things that isn't right!! I didn't want to select the one star. My brother was dropped off at ER Friday 10/26/24. I called this morning and there's no record of him. In August of this year, this same thing happened again. No record of my brother been seen in the ER. I was able to find out that ARMC had transferred him to St Bernardine hospital. Why couldn't they just told me where he was transferred to.

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