Arbour Counseling Services Haverhill

116 Summer Street
Haverhill, MA 01830

Arbour Counseling Services MA 1830

About Arbour Counseling Services Haverhill

Arbour Counseling services is a treatment center located in Haverhill, Massachusetts. Here, they provide treatment to adults who are struggling with dual diagnosis disorders and substance use disorder. The level of care they offer here are partial hospitalization (PHP) and intensive outpatient treatment (IOP) programs. They offer medication assisted treatment (MAT), medication management, various therapies, case management, and aftercare planning.

Their partial hospitalization program offers a psychiatric assessment and evaluation to develop an individualized treatment plan. During the beginning stages of treatment and working with their team of licensed clinicians, medication management may be suggested after discussing options.

Day to day treatment will consist of attending group therapy. Occupational therapy and expressive therapy are a few of the approaches they use. Occupational therapy helps improve motor skills, enhances quality of life, and helps with regaining memory. Expressive therapy helps ease anxiety, stress, and increase self awareness.

For their outpatient services both intensive outpatient and structured outpatient addiction programs are available at this facility. They’ll connect you to case management services, individual and family therapy and community support services. Case management provides extra support for advocacy, helps monitor your treatment progress and hold you accountable as well as assisting you to achieve recovery goals. Case management also assists with providing linkage to community services which can include vocational training, employment assistance, and housing opportunities.

Individual, family, and couples therapy are available while you seek services and can help improve your relationship with yourself and your loved ones. This gives you an opportunity to address prior experiences that have impacted your way of thinking and behaviors. Their team of therapists help by creating healthier coping skills and strengthening emotional regulation.

In family and couples therapy, they develop a safe environment for you and your loved ones to discuss concerns, issues, and gain a clearer understanding on the impacts of mental health and the effects of addiction.

Latest Reviews

Stephanie Thibault
3 months ago on Google
1
Arbour counseling is the worst place I've ever tried to seek help from. Constantly let down, incompetent staffing, the partial hospitalization program is disgustingly terrible, nobody returns calls in a timely manor, and let's their patients fall right through the cracks. If you need help in any manor PLEASE seek somewhere else for you or your loved one.
Response from the owner3 weeks ago
Hi, Stephanie. Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting https://arbourhealth.com/contact/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
Joseph Audette
4 months ago on Google
3
Myra Way
4 months ago on Google
1
In all honesty this is legit the third to forth time this has legit happened to me. Where I ve run out of my medication and now I m about to go a week maybe two without medication and I don t understand how my body is supposed to get used to a med or help me if my doctor isn t calling on my schedule day and isn t giving me enough for it to last and I ve asked for a new med doctor that actually wants to help me but I get no response . I tell her sometimes I have to take it 3 time a day because it s as needed but she doesn t increase it. Chandler doesn't listen to her patients needs I've told herba million times I need something for my anxiety as needed its always " I don't feel comfortable doing that" ok what about my comfort level what about my mental health last I checked I was the patient not h3r. But shes always concerned about her comfort level . She has been working with me for years now and has only been fixated on my bipolar when I have many other mental health issues

Location

Accepted Insurance

Arbour Counseling Services Haverhill works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Partial hospitalization programs (PHP) are offered for patients as part of the treatment continuum. These programs offer a safe, structured environment while enabling the patient to return home at night and maintain important family and community relationships. Partial hospitalization may be appropriate for patients making the transition from inpatient to outpatient treatment or as a program alternative for patients who do not present any danger to themselves or others but need a structured treatment plan and environment.
inpatient iconInpatient
Inpatient rehab offers robust, hands-on care in a highly structured and supportive environment. The facility provides housing, meals, and round-the-clock supervision, allowing clients to focus exclusively on their recovery. Inpatient treatment typically involves intensive addiction counseling based on CBT, DBT, RBT, motivational interviewing, or other psychotherapeutic approaches. Many inpatient treatment centers also offer life skills training and/or complementary therapies, including meditation, mindfulness, and nutrition counseling.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) facilitate clients' sustained sobriety through high-level care aligned with their evolving needs. Clients engage in multiple treatment sessions per week, typically receiving between nine and 20 hours of outpatient care weekly. The frequency and intensity of treatment gradually decreases as clients stabilize. Many intensive outpatient rehabs offer a variety of services, including addiction counseling, recovery-focused life skills training, and medication assisted treatment (MAT). Evidence-based complementary therapies are also common.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP), also known as day treatment, allows you to receive rehab-level care while living at home. PHP treatment requires a minimum of 20 hours of treatment each week for an average of 90 days. PHP treatment plans can vary depending on your needs but typically includes relapse prevention, medication management, and evidence-based therapies, such as cognitive-behavioral therapy (CBT), and dialectical behavior therapy (DBT). Most insurance providers fully or partially cover PHP treatment.
medically-assisted-detox iconMedically Assisted Detox
Medically supervised detox is the process of removing addictive substances from your body and managing the withdrawal symptoms in a medically supervised environment. Typically, this is the first step in the recovery process and lasts an average of 5-7 days, though the length can vary depending on your individual needs. Once your system is cleared of alcohol and drugs, you'll likely transition to an inpatient treatment program for the next phase of your recovery.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Dual Diagnosis services offer a managed continuum of care designed to provide a comprehensive system of treatment and recovery from co-occurring psychiatric and substance disorders. Co-occurring psychiatric and substance disorders are treated simultaneously with a clear recognition that stabilization/arresting of the addiction is the most immediate concern upon the patient’s entering treatment.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • meditation iconMeditation Room
  • building1 iconDay School
    For nearly 20 years, Arbour Counseling Services has offered a clinical program designed to provide behavioral health services to students. This program is administered within the school setting during school hours by Arbour therapists working closely with designated school staff. The services are provided to pre-school through 12th grade students.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (978) 373-7010
Building icon

116 Summer Street
Haverhill, MA 01830

Edited by:
Peter Lee, PhD

Reviews of Arbour Counseling Services Haverhill

2.5/5 (37 reviews)
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Reviews

Overall Experience
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Google Reviews

2.5 (37 reviews)
Stephanie Thibault
3 months ago
1

Arbour counseling is the worst place I've ever tried to seek help from. Constantly let down, incompetent staffing, the partial hospitalization program is disgustingly terrible, nobody returns calls in a timely manor, and let's their patients fall right through the cracks. If you need help in any manor PLEASE seek somewhere else for you or your loved one.

Response from the owner1 month ago
Hi, Stephanie. Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting https://arbourhealth.com/contact/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
Joseph Audette
4 months ago
3

Myra Way
4 months ago
1

In all honesty this is legit the third to forth time this has legit happened to me. Where I ve run out of my medication and now I m about to go a week maybe two without medication and I don t understand how my body is supposed to get used to a med or help me if my doctor isn t calling on my schedule day and isn t giving me enough for it to last and I ve asked for a new med doctor that actually wants to help me but I get no response . I tell her sometimes I have to take it 3 time a day because it s as needed but she doesn t increase it. Chandler doesn't listen to her patients needs I've told herba million times I need something for my anxiety as needed its always " I don't feel comfortable doing that" ok what about my comfort level what about my mental health last I checked I was the patient not h3r. But shes always concerned about her comfort level . She has been working with me for years now and has only been fixated on my bipolar when I have many other mental health issues

Dorian Tsiplakis
5 months ago
1

Mike Carradine
5 months ago
1

Kel Jolin
11 months ago
5

Gayle Peters
1 year ago
1

I have been going to Arbour Counseling for almost 30 years. My psychiatrist retired and now I have an NP handling my medications. And she is weaning me off my anxiety, panic attacks and I also was diagnosed with PTSD. This NP does not return your calls even if you call ahead 2 weeks to say your low. I ran out and was very upset. Looking for a real psychiatrist. Anyone know of one? I had the best as qexperience with my psychiatrist and she cared and asked me questions about things and how my life was going. Now it's the worst experience I ever had. I need to get out of there but I'm stuck with this uncaring NP until I find a psychiatrist someone who really cares about my needscall 2 weeks ahead of time to say your getting low. I ended up running out and felt like

Maryanne Hoy
1 year ago
4

cara pierce
1 year ago
1

AVOID THIS PLACE! I ve been spending YEARS having problems with this establishment, they clearly don t care about you as a patient.

joy harper
1 year ago
5

Best IOP I have ever been to in my life and I've been two. Well run you actually learn something from the groups. I highly recommend.

Kaleena Boda
1 year ago
5

Kayla Yanosky
1 year ago
1

Absolutely no respect for patients and doesn t seem to help their goals after leaving the program

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