Ascension Saint Alexius

1555 Barrington Road
Hoffman Estates, IL 60169

AMITA Health St. Alexius Medical Center Hoffman Estates IL 60169

About Ascension Saint Alexius

Located in Estates, Illinois, AMITA Health St. Alexius Medical Center Hoffman Estates provides mental health and drug rehab services. They offer residential treatment, inpatient treatment, and partial hospitalization treatment services.

AMITA Health St. Alexius Medical Center Hoffman Estates offers comprehensive behavioral healthcare to individuals from all walks of life. Services include:

Inpatient
This program addresses crisis situations and provides care for those who need 24-hour supervision. Individuals at risk of harming themselves or others are good candidates for this program. Individual therapy, group therapy, and educational classes are provided.

Residential
Individual therapy, group therapy, and psycho-educational classes are provided. Mental health treatment may include mood disorders, behavioral disorders including eating disorders, personality disorders, PTSD, anxiety, and depression. All addictions, including gambling and nicotine are treated.

Partial Hospitalization
This program is best-suited for those who need a structured approach to treatment, but who will return home in the evening. Daily groups and individual therapy, along with educational classes are provided.

Latest Reviews

Anteuenette Morris
3 weeks ago on Google
4
Emergency Room experience is terrible. It is most embarrassing, uncomfortable and leaving people with no dignity whatsoever. They receive a -0 if possibleDirty bed. Dirty floor. Triage reception desk is terrible. Acknowledgement of patient arrival is horrible.The telemetry / neurology 3S was a 5! The entire staff was amazing and deserve full recognition.Radiology was a 5+! Professional l, timeliness, patience, communication, accuracy, just all around beyond expectations 5 out of 5!As to the staffing, the PCT are so short staffed. The techs that are on the units, are so amazing, but so over worked and under staffed, which ultimately affect the patients care and Nurse support.Ascension Care has done an extremely poor job in cut backs! There is no salary reduction of higher paid positions of Administration and Board Members but the needed staff that care for the patients and save the lives of the patients day in and day out are grossly under staffed and most likely underpaid.The hospital is not as clean as it used to be before Ascension took over. Accessibility of Doctors, scheduling at office level, overall handling of patient care has dropped and plummeted to a 1 out of 5 overall. 6 months to see Specialists is unacceptable!The staff does not smile as much, they always look stressed but the good ones, they still try to take care of the patients the best as they can. But dirty sheets, lack of blankets and dirty bathrooms, blood on ceilings, and overcrowded hospital facility and un-urgent Emergency Room is something else! Deplorable!Why in the world would a person be brought in on a stretcher by an ambulance be put in waiting room and not an actual room and placed from a stretcher to a wheelchair, and not even seen yet with clothes half on with chest pain, having major issues...and have to be admitted and have surgery next day. While ER reception desk is sitting around, feet up, crocks on desk, talking about weekend plans, I mean, are you serious? What has St. ALEXIUS ER become? Paramedic was so nervous what they made them do, he dropped my bag on floor, and my stuff dumped all over floor and all he could do was look at me and say "I'm so very sorry ma'am," look down, shake his head and leave.Ascension you should be ashamed of yourself. Conditions of a hospital like Cook County versus in Hoffman Estates where Median Income Range is $120k+.I would rather be taken all the way to Central DuPage then ever go through your Emergency Room. If it wasn't for my husband calling my doctor and my doctor call hospital I dont know what would have happened to me.Only reason I scored the hospital a 4 is because of the staff on 3S, Radiology Surgeon and Radiology Staff.The care in the ER is of grave concern to me. So much so, that i was is the same ER a week earlier and had the PA done the proper review of my medical history, she would have seen it needed an MRI and needed a surgery and could have saved me injury to my leg and further damage to my heart. So neglect of PA, of ER Triag ER staff and lack of urgency and review caused delay in care and for me to return a week later. Thanks for lack in quality care and major medical mal-practice!Where is JCAHO when you need em?
Response from the owner3 weeks ago
Thank you for your review. We'd like the chance to look into the situation you have described. Could you please reach out to us at 847-250-6781 (Mon-Fri 8 am-4:30 pm). We look forward to hearing from you. -Ascension Illinois Community Manager
Nicole Garrard
3 weeks ago on Google
5
Response from the owner3 weeks ago
We really appreciate your positive review! Thank you. -Ascension Illinois Community Manager
Juan Beker
3 weeks ago on Google
2
Waited 5 days for a room to another hospital never got transferred.
Response from the owner3 weeks ago
Thank you for your review. We'd like the chance to look into the situation you have described. Could you please reach out to us at 847-250-6781 (Mon-Fri 8 am-4:30 pm). We look forward to hearing from you. -Ascension Illinois Community Manager

Location

Accepted Insurance

Ascension Saint Alexius works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Per session payment lets you pay for each treatment at the time of service. You may also pay for a certain number of sessions up front and then pay for more if needed. This format allows you to tailor the financial investment to your specific needs and avoid having a large lump sum payment due at the end of the treatment program.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

employee-assistance iconEmployee Assistance Program

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
postpartum-program thumbnail image
Postpartum Program
The postpartum period is a sensitive time, especially for women in addiction recovery. Rehabs with specialized programs for new mothers will offer compassionate, personalized care to meet each client's needs as they transition from pregnancy to this season of life. Care teams may include obstetricians, pediatricians, and social workers working collaboratively to give women, children, and families a healthy future.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Hypnotherapy (aka guided hypnosis) can be used as a therapeutic modality to treat substance use, especially in terms of quitting smoking cigarettes (nicotine). Clinical hypnotherapists help clients turn their attention inward, accessing unconscious or subconscious material, and then make suggestions that are healthier for the individual. The process can help clients make deep, positive, and lasting changes, including ceasing addictive habits.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • recreation iconRecreation Room
  • meditation iconMeditation Room
  • computer iconBusiness Center

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (847) 843-2000
Building icon

1555 Barrington Road
Hoffman Estates, IL 60169

Fact checked and written by:
Courtney Myers, MS
Edited by:
Quentin Blount

Reviews of Ascension Saint Alexius

2.8/5 (745 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (745 reviews)
Anteuenette Morris
3 weeks ago
4

Emergency Room experience is terrible. It is most embarrassing, uncomfortable and leaving people with no dignity whatsoever. They receive a -0 if possibleDirty bed. Dirty floor. Triage reception desk is terrible. Acknowledgement of patient arrival is horrible.The telemetry / neurology 3S was a 5! The entire staff was amazing and deserve full recognition.Radiology was a 5+! Professional l, timeliness, patience, communication, accuracy, just all around beyond expectations 5 out of 5!As to the staffing, the PCT are so short staffed. The techs that are on the units, are so amazing, but so over worked and under staffed, which ultimately affect the patients care and Nurse support.Ascension Care has done an extremely poor job in cut backs! There is no salary reduction of higher paid positions of Administration and Board Members but the needed staff that care for the patients and save the lives of the patients day in and day out are grossly under staffed and most likely underpaid.The hospital is not as clean as it used to be before Ascension took over. Accessibility of Doctors, scheduling at office level, overall handling of patient care has dropped and plummeted to a 1 out of 5 overall. 6 months to see Specialists is unacceptable!The staff does not smile as much, they always look stressed but the good ones, they still try to take care of the patients the best as they can. But dirty sheets, lack of blankets and dirty bathrooms, blood on ceilings, and overcrowded hospital facility and un-urgent Emergency Room is something else! Deplorable!Why in the world would a person be brought in on a stretcher by an ambulance be put in waiting room and not an actual room and placed from a stretcher to a wheelchair, and not even seen yet with clothes half on with chest pain, having major issues...and have to be admitted and have surgery next day. While ER reception desk is sitting around, feet up, crocks on desk, talking about weekend plans, I mean, are you serious? What has St. ALEXIUS ER become? Paramedic was so nervous what they made them do, he dropped my bag on floor, and my stuff dumped all over floor and all he could do was look at me and say "I'm so very sorry ma'am," look down, shake his head and leave.Ascension you should be ashamed of yourself. Conditions of a hospital like Cook County versus in Hoffman Estates where Median Income Range is $120k+.I would rather be taken all the way to Central DuPage then ever go through your Emergency Room. If it wasn't for my husband calling my doctor and my doctor call hospital I dont know what would have happened to me.Only reason I scored the hospital a 4 is because of the staff on 3S, Radiology Surgeon and Radiology Staff.The care in the ER is of grave concern to me. So much so, that i was is the same ER a week earlier and had the PA done the proper review of my medical history, she would have seen it needed an MRI and needed a surgery and could have saved me injury to my leg and further damage to my heart. So neglect of PA, of ER Triag ER staff and lack of urgency and review caused delay in care and for me to return a week later. Thanks for lack in quality care and major medical mal-practice!Where is JCAHO when you need em?

Response from the owner3 weeks ago
Thank you for your review. We'd like the chance to look into the situation you have described. Could you please reach out to us at 847-250-6781 (Mon-Fri 8 am-4:30 pm). We look forward to hearing from you. -Ascension Illinois Community Manager
Nicole Garrard
3 weeks ago
5

Response from the owner3 weeks ago
We really appreciate your positive review! Thank you. -Ascension Illinois Community Manager
Juan Beker
3 weeks ago
2

Waited 5 days for a room to another hospital never got transferred.

Response from the owner3 weeks ago
Thank you for your review. We'd like the chance to look into the situation you have described. Could you please reach out to us at 847-250-6781 (Mon-Fri 8 am-4:30 pm). We look forward to hearing from you. -Ascension Illinois Community Manager
Chris Leseberg
3 weeks ago
5

The nurses and doctors took great care of my son and made sure he got whatever he needed.

Response from the owner3 weeks ago
Thank you! We appreciate your positive review. We are grateful to serve our community with compassionate care. -Ascension Illinois Community Manager
Dartanya Williams
4 weeks ago
1

Will never want to be back in this hospital!!! 0 stars if that was possible. I had a really bad experience here! And pray no one else will ever go through what I went through there.

Response from the owner4 weeks ago
Thank you for your review. We'd like the chance to look into the situation you have described. Could you please reach out to us at 847-250-6781 (Mon-Fri 8 am-4:30 pm). We look forward to hearing from you. -Ascension Illinois Community Manager
Kelsey Edwards
4 weeks ago
2

A few weeks ago, my son (2.5 years) woke in the night and indicated abdominal pain. We rushed him into the Ascension ER.. the intake process, while quick, was not considered caring for a 2.5 year old in crying pain. Proceeded to make him stand on a scale while he was in pain crying. We are seen by the attending doctor who hears and shares our concerns and orders an X-ray and ultrasound. After x-ray, it was determined it was just gas. But the doctor ordered an abdominal and a groin ultrasound to rule out anything else- which ok, I understand and I want to clear any error of doubt. EXCEPT THAT THE ULTRASOUND TEAM THERE DOES NOT KNOW HOW TO PROPERLY PERFORM THEIR JOB. The ultrasound tech spent 45 minutes smashing a probe into my 2.5 year olds testicles, claiming she couldn t see one of them. Instead of admitting she didn t know what she was doing, she misdiagnosed him and said he had no blood flow to his testicle (no shit Sherlock, you were smashing his package and cut off the flow). The doctor was not versed to review the ultrasound or order a redo and immediately agreed that my son had testicular torsion and we needed immediate surgery downtown and continued to insist that our child (now empty of farts that caused the gas pain and eating food and jumping into my arms) needed an ambulance to run him to surgery. We had to forcefully (after multiple guilt trip attempts) to indicate there was no emergency and we cannot afford an ambulance trip to another hospital and that we will take him on our own. Staff are nice there but don t know how to perform their jobs. Incorrectly diagnosing a child because you don t know how to scan a child vs an adult- shame. That could have ended in a horrible manner had we not chosen to use our intuition. It sounds like they give a false pretense of care in order to rack up extra fees. Now I m going to be stuck with a huge bill due to constipation and while peace of mind does not have a price- improper care and not listening to parents is a huge cause of concern. We will not be returning and I highly suggest the medical team there be retrained on how to properly perform their duties. Life is expensive enough- stop throwing extra services into the mix to make more money.

Jill Hoff
4 weeks ago
1

Nursing care exceptional and manager of 4S very responsive.Hospitalist communication poor.Hospital room thermostat non-functional. HOT air blowing from wall unit continuously at night. Night nurse unfamiliar with bed operation and unable to troubleshoot. Unprotected wires protruding from wall at head of bed. Broken recliner chair.

Response from the owner4 weeks ago
Thank you for taking the time to leave us this review. We would appreciate the opportunity to work with you directly regarding your review. Could you please reach out to us at 847-250-6781 (Mon-Fri 8 am-4:30 pm) at your earliest convenience? Thank you. -Ascension Illinois Community Manager
Traci Majcher
4 weeks ago
5

Response from the owner4 weeks ago
Thank you. We appreciate your positive review. -Ascension Illinois Community Manager
Danielle Kemp
4 weeks ago
5

Response from the owner4 weeks ago
This is great to see, thanks so much for sharing your rating! -Ascension Illinois Community Manager
Pulin Parikh
1 month ago
1

I should be giving 0 stars to this hospital. Very careless hospital, doctors and staff. They don t care about patient service or treatment - their goal is to make money. My dad had a huge mistake in his CTScan report where the cancer nodule was mentioned to grow 100% within 4 months. My dad and our family went thru a lot of sleepless nights and agony for over two weeks. When I escalated the request to re-read the CTScan images, we were told that the cancer had grown by only 1% and not 100%, as indicated in the report. They amended the original report and simply apologize and that s it!!! There have been no additional actions taken by the hospital s executive management to prevent this from recurring!!!I am not sure how they care for the patients and the treatment. Go to nch or Northwestern - they take care of patients really well.

Iliana Garcia
1 month ago
5

Response from the owner1 month ago
Thanks so much, for your review! We are grateful to be in service of our communities with compassionate care. -Ascension Illinois Community Manager
Mary Bergman
1 month ago
3

My daughter had her babies there. The nurses were great and especially the nurse practitioner but I would never ever recommend the pediatric ophthalmologist. They threaten parents with calling department of child services because you don t want to no longer go to them and want to transfer to another doctor. Unbelievable!!! They did call them and my daughter had dcs come to her house!! Of course they did their investigation and it was all unfounded!! I m not going to name this doctor but they need to find a different doctor to work for them.

Response from the owner1 month ago
Thank you for taking the time to leave us this review. We would appreciate the opportunity to work with you directly regarding your review. Could you please reach out to us at 847-250-6781 (Mon-Fri 8 am-4:30 pm) at your earliest convenience? Thank you. -Ascension Illinois Community Manager
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