AltaPointe Health

5750 - A Southland Drive
Mobile AL, 36693

About AltaPointe Health

AltaPointe Health, located in Mobile, Alabama, is a behavioral health center that provides addiction treatment to men and women seeking recovery. Their program also offers mental health treatment services.

AltaPointe Health begins all treatment with an assessment to determine the appropriate level of care. Clients are provided a personalized plan that considers their unique needs and goals for treatment. Services include residential treatment, intensive outpatient programs (IOP), and outpatient treatment.

Residential Treatment
The residential program is for individuals who need supervision 24/7 during the initial stages of treatment. Psychotherapy and group therapy are provided.

Intensive Outpatient Program
The intensive outpatient program meets three times per week for three hours at a time. Individual therapy, group therapy, family therapy, and couples counseling are provided. Clients also engage in 12-Step programming.

Outpatient Treatment
The outpatient program helps individuals through self-help groups and psychotherapy. Clients typically meet once a week with their counselor.

Latest Reviews

Autumn
1 month ago on Google
1
It s a joke I ve been here since I was 12 and now I m 24 and nothings helped they re THE WORST for mental help DONT COME HERE
Response from the owner1 week ago
Hi, Autumn, I m sorry to hear that we didn t meet your expectations. We value your feedback and would love to learn more about your experience to see how we can better serve you. Please feel free to contact our Patient Relations team at (833) 921-1811 or via email at info@altapointe.org. Thank you again for taking the time to share your thoughts. Kindly, April
crystal taylor
4 months ago on Google
1
This place is a joke. The get all this state and federal funding but yet Alabama has more mentally homeless people not on meds and living in the woods.The staff acts if they don't care. People's meds are being not rewriten causing more issues.The State and The feds need to go in a take over this .It is medical neglect on Altapointe behalf .
Response from the owner3 months ago
Hi Crystal, Thank you for sharing your thoughts. We're sorry to hear about your concerns and take them very seriously. Please contact our patient relations team at (833) 921-1811 or info@altapointe.org so we can address your issues and work towards improving our services. Sincerely, April
Scott McDonald
10 months ago on Google
1
I would give this place one star if I could. Mental health services is absurd. They would not give my wife a refill on her prescription that's she's been on for years because her appointment was a month out. This is causing an abrupt stop thats causing a deep depression. It's going to take months for her to stabilize. There's a special place in hell for this place.
Response from the owner9 months ago
Hi, Scott. I am sorry to hear we have not met your expectations. Thank you for taking the time to share your feedback despite your experience. Please let me know your wife's outpatient location so I can better help you, and I will share it with our leaders to make improvements. You can reach me by email at info@altapointe.org. Kindly, April

Location

Accepted Insurance

AltaPointe Health works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Alabama provides medical or psychotherapeutic treatment for drug dependency. Methods of treatment often include a combination of medication, counseling, and recreational therapies.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
Open Beds
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Rational Behavior Therapy (RBT) is a form of cognitive behavioral therapy meant to be short-term and comprehensive. It was intended to help clients become more self-sufficent and move forward without the need for expensive, ongoing therapy. It includes an emotional self-help method called “rational self-counseling,” the purpose of which is to give clients all the skills needed to handle future emotional issues by themselves, or with significantly less professional help.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 1389

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Alabama

Contact Information

Phone icon (251) 450-2211
Building icon

5750 - A Southland Drive
Mobile AL, 36693

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Reviews of AltaPointe Health

2.5/5 (20 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

2.5 (20 reviews)
Autumn
1 month ago
1

It s a joke I ve been here since I was 12 and now I m 24 and nothings helped they re THE WORST for mental help DONT COME HERE

Response from the owner1 month ago
Hi, Autumn, I m sorry to hear that we didn t meet your expectations. We value your feedback and would love to learn more about your experience to see how we can better serve you. Please feel free to contact our Patient Relations team at (833) 921-1811 or via email at info@altapointe.org. Thank you again for taking the time to share your thoughts. Kindly, April
crystal taylor
4 months ago
1

This place is a joke. The get all this state and federal funding but yet Alabama has more mentally homeless people not on meds and living in the woods.The staff acts if they don't care. People's meds are being not rewriten causing more issues.The State and The feds need to go in a take over this .It is medical neglect on Altapointe behalf .

Response from the owner4 months ago
Hi Crystal, Thank you for sharing your thoughts. We're sorry to hear about your concerns and take them very seriously. Please contact our patient relations team at (833) 921-1811 or info@altapointe.org so we can address your issues and work towards improving our services. Sincerely, April
Scott McDonald
10 months ago
1

I would give this place one star if I could. Mental health services is absurd. They would not give my wife a refill on her prescription that's she's been on for years because her appointment was a month out. This is causing an abrupt stop thats causing a deep depression. It's going to take months for her to stabilize. There's a special place in hell for this place.

Response from the owner10 months ago
Hi, Scott. I am sorry to hear we have not met your expectations. Thank you for taking the time to share your feedback despite your experience. Please let me know your wife's outpatient location so I can better help you, and I will share it with our leaders to make improvements. You can reach me by email at info@altapointe.org. Kindly, April
Lauren Killgore
1 year ago
4

Ok, so after almost two years with Dr. Sinclair I feel like I can give an honest review of my experience so far.SO, as far as Sinclair goes, there is no one better in my opinion. He is caring, respectful and educated. He is the type of person you walk away from and the rest of your day is a little brighter.However, the office staff? Oh lawd hammercy. It's a hot mess express. No one knows what's going on. Seems like no calls to the nurse line is documented, ever. I needed to be in his refill clinic and the nurse made me an appointment but for two months out and reassured me that I would be able to get refills even though my appointment was two months away. Found out that she made me an appointment with someone else (whom I've never seen) instead of Sinclair AFTER I requested refills through my pharmacy and got a call from the nurse saying that I couldn't because it was time to make an appointment. I told her I was scheduled and she told me it was with someone else so magically, she got me in the very next day with Sinclair for the refill clinic. Phew, that's just my recent experience with the staff. LolAnyway, I highly recommend Sinclair and I'll follow him anywhere he goes. My quality of life has just overall been better since he has been my doctor. I have switched medications soooooo many times to find the right med combo and he has been there in the trenches with me through it all. 11/10 stars!

Response from the owner1 year ago
Hi, Lauren. Thank you for the thorough review. We appreciate your feedback and will share it with our team, including Dr. Sinclair. We are happy to hear you are doing well. Thanks, April
Jas
1 year ago
1

Response from the owner1 year ago
Hi, Andrew. Thank you for taking the time to leave us a review. I want to learn more about your rating. Please send me an email to info@altapointe.org. Thanks, April
Alex Anderson
1 year ago
1

Waste of time , it's only for people trying to get to the grave

Response from the owner1 year ago
Hi, Alex. We apologize for falling short of your expectations. Could you kindly share more details about your review via email at info@altapointe.org? April
Jasmine
1 year ago
1

never come here if you value your life

Response from the owner1 year ago
Hi, Jasmine. I am sorry we have not met your expectations. I would like to learn more about your visit. Please email me at info@altapointe.org. thanks, April
Kayleigh
1 year ago
1

Response from the owner1 year ago
Hi, Kayleigh. Thank you for taking the time to leave us a review. I'd love to know more if you can; please send me an email to info@altapointe.org. Thanks, April
pam wood
2 years ago
1

This is the worst place you could take adults or children that need compassionate care. They are always switching PNP's, Dr's, PA's . They don't hear you when speak. All they do is get you in and get you out as fast as they can.

Response from the owner2 years ago
Hi, Pam. Thank you for taking the time to leave us a review. We would like to know more about your experience to improve our services. Which location did you visit? You can email us at info@altapointe.org or call our patient relations department at (833) 921-1811. Kindly, April
Cassie Hobbie
2 years ago
1

Response from the owner2 years ago
Hi, Cassie. Thank you for taking the time to leave us a review. We would like to know more. You can send us an email to info@altapointe.org with additional feedback. Kindly, April
Karsyn Williams
2 years ago
4

I was a patient here last week. It was aight. Nun special frfr. Staff was cool. Shoutout to Big Larry,Ms P,Ms Ashley,Trent. And all the great and kind staff who treated us well while we were there. It really was a great help. Ain t tripping fr it was chill. Group and one on one therapy was very beneficial

Response from the owner2 years ago
Hi, Carson. Thank you for the feedback. We appreciate you taking the time to leave us a review and will share your comments with the team. Kindly, April
Goodlife Andhome
3 years ago
4

I house adults with mental disbilities and Alta Pointe has been a blessing many, many times

Response from the owner3 years ago
Thank you for the feedback! I've shared your review with our team. Kindly, April
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