EastPointe Hospital

7400 Roper Lane
Daphne, AL 36526

AltaPointe - EastPointe Hospital AL 36526

About EastPointe Hospital

AltaPointe - EastPointe Hospital is a mental health treatment facility in Daphne, Alabama. They serve adults through inpatient treatment and aftercare services. AltaPointe Health is accredited by The Joint Commission.

Inpatient care usually serves as a starting point for those new to recovery because it’s the highest, most intensive level of care. By starting here, you can get a good view of what methods and techniques are involved in treatment at all levels, plus you’ll have 24 hour care during your stay. EastPointe Hospital is an inpatient program, though they may refer you to other programs for less intensive levels of care as needed.

EastPointe Hospital treats many different forms of behavioral challenges and mental illness. What stands out to me is the inclusion of some very complex problems, like post traumatic stress disorder. To me this illustrates the experience and skill of their staff and their desire to provide far reaching mental health care.

Latest Reviews

Marina Howard
2 months ago on Google
1
Horrible place they have no real concern on finding out what is causing the mental issues just quick to want to release even if the patient is still having all the same symptoms as long as they dont have to deal with them and they will take a shot they good to go according to them
Response from the owner1 month ago
Hi, Marina. We're sorry to hear about your experience and take your concerns seriously. We'll review your feedback with our team to ensure we provide our patients with the best possible care. If you want to provide anything else, you can contact the patient relations team at info@altapointe.org. Kindly, April
Tangela Edwards
4 months ago on Google
5
Recently I admitted myself to Alterpoint because I was experiencing a nervous breakdown and having strong suicidal thoughts. I have was transferred to Eastpoint. When I first got there, I really tried to escape. But the staff was very patient, comforting, reassuring, very accommodating and definitely had my best interest at heart. The staff considerate and were very concerned about how I was feeling. Calmed me in the best way possible. 300 wing staff was absolutely amazing. They helped my in abundance with much kindness. I can't speak for others but for the staff get 5 stars. The food on the hand gets 2. The meals are a 50/50 gamble. Overall I appreciated EVERYONE and EVERYTHING they did for and offered me. Thanks so much for the help and God bless!!
Nicole Meadows
5 months ago on Google
5
Everyone here fussing about EP should consider these people you complaining about get paid little to care for your loved one and usually are dealing with a crisis. If it takes 10 minutes before they can get to the phone, trust and believe it s not because they re relaxing in their office ignoring you. It s because they are doing things like helping someone stop banging their head on the wall. Your phone call just isn t that important.
Response from the owner4 months ago
Hi, Nicole. Thank you for the five-star review. We appreciate your time and feedback. Kindly, April

Location

Accepted Insurance

EastPointe Hospital works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) are designed for clients in early recovery and those at an elevated risk of relapse. Clients in IOP attend outpatient therapy sessions for a minimum of nine hours per week but clients may receive as many as 20 hours of IOP treatment weekly. Sessions generally occur in 3-5 hour blocks, in which time clients engage in some combination of medication assisted treatment (MAT), psychotherapy, recovery skills training, or complementary care.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have medical support available around the clock, and 24-hour clinical care in Alabama offers a safe environment in which you can begin your recovery journey. This feature offers constant supervision in situations like medical detox, where a team of professionals are on hand to ensure the withdrawal processs is performed safely and comfortably.
medically-assisted-detox iconMedically Assisted Detox
Medically assisted detox is often the first step of addiction treatment. At the medical detox level of care, you are weaning your body off drugs and/or alcohol under the care of licensed medical professionals who constantly monitor your health and treat any potential withdrawal symptoms, sometimes with the aid of medication (like Suboxone or Vivitrol).

Treatments

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

adult-program thumbnail image
Adult program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Trauma therapy helps you process and heal from traumatic events. Your therapist provides a safe space for you to explore emotions, develop coping strategies, and integrate the traumatic experience into a more coherent narrative. This helps to promote long term mental health.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 1389

Contact Information

Phone icon (251) 378-6500
Building icon

7400 Roper Lane
Daphne, AL 36526

Edited by:
Kerry Nenn, BSW

Reviews of EastPointe Hospital

3/5 (15 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Marina Howard
2 months ago
1

Horrible place they have no real concern on finding out what is causing the mental issues just quick to want to release even if the patient is still having all the same symptoms as long as they dont have to deal with them and they will take a shot they good to go according to them

Response from the owner2 months ago
Hi, Marina. We're sorry to hear about your experience and take your concerns seriously. We'll review your feedback with our team to ensure we provide our patients with the best possible care. If you want to provide anything else, you can contact the patient relations team at info@altapointe.org. Kindly, April
Tangela Edwards
4 months ago
5

Recently I admitted myself to Alterpoint because I was experiencing a nervous breakdown and having strong suicidal thoughts. I have was transferred to Eastpoint. When I first got there, I really tried to escape. But the staff was very patient, comforting, reassuring, very accommodating and definitely had my best interest at heart. The staff considerate and were very concerned about how I was feeling. Calmed me in the best way possible. 300 wing staff was absolutely amazing. They helped my in abundance with much kindness. I can't speak for others but for the staff get 5 stars. The food on the hand gets 2. The meals are a 50/50 gamble. Overall I appreciated EVERYONE and EVERYTHING they did for and offered me. Thanks so much for the help and God bless!!

Nicole Meadows
5 months ago
5

Everyone here fussing about EP should consider these people you complaining about get paid little to care for your loved one and usually are dealing with a crisis. If it takes 10 minutes before they can get to the phone, trust and believe it s not because they re relaxing in their office ignoring you. It s because they are doing things like helping someone stop banging their head on the wall. Your phone call just isn t that important.

Response from the owner5 months ago
Hi, Nicole. Thank you for the five-star review. We appreciate your time and feedback. Kindly, April
James Mckay
6 months ago
1

I think they can do better by letting people use there phone time at least three a day.. and, at least have a set time for them to call.. sometime they want call because of so many people wanting to use it.. there visit are short.. I would say they could do better bBy communicating with there love ones who are worried..

Response from the owner6 months ago
Hi, James. Thank you for sharing your concerns, as they help us in our ongoing efforts to enhance the care we provide. Your feedback is appreciated. I will share it with our hospital leadership. Kindly, April
Queen MJ
9 months ago
2

Response from the owner9 months ago
Thank you for taking the time to review EastPointe Hospital. I want to learn more about your two-star rating. Please send me an email to infor@altapointe.org. Kindly, April
Allie Hicks
11 months ago
5

I took my friend here and they really really helped her

Response from the owner11 months ago
Hi, Allie. Thank you for the five-star review! We appreciate you taking the time to share your feedback. Thanks, April
Alex Anderson
1 year ago
1

The start of Death row.... Good for cops with no respect

Response from the owner1 year ago
Hi, Alex. We apologize for falling short of your expectations. Could you kindly share more details about your review via email at info@altapointe.org? April
Allison Phillips
2 years ago
4

Good place to stay voluntarily but the inpatient will keep you for a long time because of Alabama laws concerning "family".I was forced to stay seven months because of "family" and Alabama law and ended up being discharged to a place with bedbugs.They also stole all my clothes during my first visit then blocked my number.Frequently they receive patients who are neither suicidal nor violent.However the THERAPY is good here. 5 stars for therapy. Especially one therapist.I was able to get tools I needed to do my own therapy and have since recovered from cluster B traits and functional neurological disorder (about 5 tics a day).The doctors it me on a medicine that kept me here a long time didn't appreciate that.Was also prematurely released to lakefront and consequently kicked out of altapointe.

Response from the owner2 years ago
Hi, Allison. Thank you for sharing your experience at EastPointe Hospital. I appreciate your time and have shared your feedback with hospital management. Thank you, April
Andy Headley
4 years ago
1

To close to Alex Nguyen house

Response from the owner4 years ago
Hi, Andy. If you would like to provide any further information, you can reach us at info@altapointe.org. Thank you for taking the time to leave us a review. Thank you, April
Wanda Sanders
5 years ago
5

This is Jacob Sanders and I have has a long experience with eastpointe I have been petition so many times not realizing that it's not my FAMILY doing the wrong thing it's God Jesus Sinning Christ himself doing the righteousness thing and believing in himself that what he believes is true.

Response from the owner5 months ago
Hi, Wanda. Thank you for taking time to leave us a review. Kindly, April
Niki Schriner
6 years ago
5

Stephanie Hill
7 years ago
4

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