BayView Professional Associates – Fairhope

Fairhope, Alabama

374 S Greeno Rd
Fairhope, AL 36532

About BayView Professional Associates – Fairhope

BayView Professional Associates – Fairhope, located in Fairhope, Alabama is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at BayView Professional Associates – Fairhope include tailored care focusing on women's specific needs and experiences and gender-specific addiction treatment addressing unique challenges faced by men.

BayView Professional Associates – Fairhope has received accreditations from The Joint Commission.

Payment Options

Private insurance
Self-pay options
Medicaid
Medicare

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Programs

Adult program

Program for men

Program for women

Children program

Treatment

Mental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Individual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 1389

Contact

(251) 450-2250

Website

374 S Greeno Rd
Fairhope, AL 36532

Call Now - Help is Available

Get Help Now - 334-316-9774

Reviews

2.5 (51 reviews)

Google Rating

Tom Centi

1 month ago

Do not waste your time at this facility. This was the most unimpressive and pathetic psychiatry appointment I have ever endured. Dr. Conor Cronin didn t seem to listen to anything I had to say. I told him about my various experiences with medications that work and don t work, he proceeded to dismiss all of the history and prescribe a drug I have already tried. What makes it worse is that I came here with my prescription bottles in hand denoting medicine my GP had prescribed for the previous 6 months and explaining to him that this medicine was working wonderfully. He then condescendingly explained that a GP can t understand anxiety disorders because he is not a psychiatrist. Absolute waste of time and would not recommend. Go anywhere but here, this place is laughably unimpressive and it s disgusting that they charade as a mental health clinic. I would give Zero stars if I could.

Response from the owner1 month ago

Hi, Tom. We re sorry to hear about your experience. Your feedback is important, and we aim to provide personalized, respectful care. Please contact our office directly by email, info@altapointe.org, so we can address your concerns further. Kindly, April

Brian Harris

2 months ago

Went from a five star to a one star review. Two canceled appointments done not by me, but by Bayview. Got no notice of them. I've showed up twice driving from Gulf Shores only to be turned away. My patient portal reflects these appointments that apparently do not exist. What gives?

Response from the owner2 months ago

Brian, Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience and frustration you have experienced. Your feedback is important and will help us improve our services. Sincerely, April

Mary Wilsford

I was charged $200. for a missed appointment. And was told I had missed three appointments that's why I was charged $200. I had NO idea I had missed ANY appointments!!! My mother passed away recently, I was fired from my job, and to have no income and No HELP from anyone or anywhere!!!! This place has No empathy!!!!

Mary, We apologize for any distress caused and extend our sincere condolences for your loss. It seems there was a communication lapse regarding your missed appointments. Please reach out via email at info@altapointe.org so I can better help you. Kindly, April

John Santucci

3 months ago

Very friendly. The doctor I saw was very thorough. Takes some time to get back to you.

Response from the owner3 months ago

Hi, John. Thank you for your review! We're glad to hear about your positive experience. We appreciate your feedback and patience. Sincerely, April

Russ Norris

4 months ago

You will be unable to manage your Rx.After starting a new medication, I was told to make a followup appointment in 2 weeks. The next available was 6 weeks. I received a call to accept an open Telehealth appointment 3 weeks later. After 30 minutes of waiting, I realized that my provider was not going to make our appointment.Later that day, I had to see urgent care d/t side effects that I needed to discuss with my provider. I might have otherwise avoided that outcome if my provider had come to our scheduled appointment.I am currently scrambling for an alternative to this behavioral health system, and I am concerned about refills.

Response from the owner4 months ago

Hi, Russ. Thank you for your review. We are sorry to hear we have not met your expectations. Your feedback is important to us and has been shared with our management team. Please feel free to use the patient portal to contact us directly for assistance. April

Timothy Manning

Can't ever get anyone to answer the phone.

Hi, Timothy. Thank you for taking the time to share your feedback. We appreciate it. To follow up, could you please provide your contact information by emailing us at info@altapointe.org? Kindly, April

Carma Allison

6 months ago

So I'm giving it 3 stars cuz recently I've had both good and bad experiences.Bad is my therapist I was explaining my relationship with my boyfriend and how he's in a poly/open marriage and my therapist told me that I was having an affair.Good being my psychologist I love them I think their amazing and understanding.

Response from the owner6 months ago

Hi, Carma. Thank you for taking the time to share your feedback. We appreciate your review. If you'd like to share any additional details or thoughts, please don't hesitate to reach out to us at info@altapointe.org. Sincerely, April

Joy

8 months ago

My daughter s appointment had to be rescheduled. As a result she ran out of her medications before she could be seen again. I contacted Margaret, the office manager. She was able to navigate the bureaucracy and help us get to the right people to get a refill to last my daughter until we could be seen. Margaret is so very helpful and very much appreciated! Thank you!

Response from the owner8 months ago

Thank you for taking the time to share your experience with us. We're delighted to hear that Margaret, our office manager, was able to help! We appreciate your feedback and choosing BayView as your healthcare provider. Kindly, April

Jacob L

I went to Bayview 2 weeks ago to see Dr Cronin. I m trying to get back on my adhd medication, instead he wanted to put me on anxiety medication. When I asked about the medication he was prescribing and the side effects he said that I may just be a little sleepy.I m apparently OCD as well??? When I got home and did my research on the medication the symptoms were absolutely disturbing. He failed to tell me about the 8 other symptoms the medication caused. I haven t taken the first one. The doctors at this practice are very stand offish. They do not want to listen to your actual symptoms, instead they make up their own prognosis and collect the check. I felt very rushed and unheard. I will never return!!!!

I am sorry to hear we did not meet your expectations, Jacob. Your feedback is valuable, and I appreciate your review despite your frustration. I have shared your experience with our team. Bayview is committed to improving communication and understanding between our doctors and patients. April

William McLaughlin

10 months ago

And I can honestly say, that I ve never told the truth before . . .

Response from the owner4 years ago

Hi, William. Thank you for the review! We appreciate the feedback. Kindly, April

Jason Lindsey

11 months ago

They never answer the phone and if so its 15min. later and don't expect a call back! Prescription refills are like trying to get black market street drugs!

Response from the owner10 months ago

Hi, Jason. Thank you for taking the time to leave us a review. We value your feedback and will use it to improve our services. We are working to hire more staff to help answer the phones. Thank you again, April

Meghan Batey

Very careless with patients, letting them go cold turkey off of very strong antidepressants. I called daily for a week leaving messages trying to get a half refill at the lowest milligram until my next appointment. Never received a return call. Showed up for my appt. a little late for I could not get an Uber earlier (I do not have a car) and was told I would need to reschedule. I said no thank you, after letting them know again what I am going through while crying and left. I have been having a really hard time and really needed to see my doctor, Maggie Keller. It looks as though I will continue to have a hard time. I do not recommend

Meghan, I am sorry to hear about your patient experience, but thank you for leaving us a review. Your feedback will help us improve the care we deliver. If you would like to provide anything further, please send us an email to info@altapointe.org. Kindly, April

Load More Reviews