BayPointe Hospital

5800 Southland Drive
Mobile, AL 36693

AltaPointe - BayPointe Hospital AL 36693

About BayPointe Hospital

AltaPointe – BayPointe Hospital is a drug and alcohol rehab and medical facility in Mobile, Alabama. They provide residential addiction treatment and mental health care.

This facility offers inpatient addiction treatment and mental health care for children and adolescents.

Inpatient Addiction Treatment
This hospital setting offers intensive inpatient treatment to children who behave in a life-threatening, destructive, or disabling way that requires 24-hour support and assessment. The average length of stay varies between seven and 12 days. This program treats depression and mood disorders, suicidal thoughts or behaviors, social withdrawal, substance abuse, self-harming behaviors, combative and defiant behaviors, attention and concentration difficulties, extreme anxiety, and thought disorders. Families are asked to be involved in therapy sessions to encourage change. Treatment consists of pet therapy, individual and group therapy, anger management, crisis intervention, play therapy, cognitive behavioral therapy, and social skills enhancement.

Latest Reviews

Frankie Menefee
1 month ago on Google
1
Poor professionalism at it s finest I wish it was a zero star I d choose it.
Response from the owner3 weeks ago
Hi Frankie, Thank you for taking the time to leave us a review. We sincerely value your feedback. I m sorry to learn that we did not meet your expectations. If you would like to provide more details, we d appreciate the opportunity to learn from your experience. You can send us an email at info@altapointe.org. Kindly, April
BArely Legal
1 month ago on Google
1
While I was there one of the staff told us that they were only there for a check and that if we went there more than once there s no pointe in coming back. Really discouraging I was struggling with a lot when that was said
Response from the owner4 days ago
Thank you for taking the time to leave us a review. I m sorry to hear that we didn t meet your expectations. If you'd like to discuss your experience further, our patient relations team is available at (833) 921-1811 or by email at info@altapointe.org. Thank you, April
Caroline Welton
1 month ago on Google
1
this place sucks all i can say
Response from the owner4 days ago
Hi Caroline, We appreciate your feedback and would like to learn more about your experience. Please contact our patient relations team at info@altapointe.org. Kindly, April

Location

Accepted Insurance

BayPointe Hospital works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) provides comprehensive treatment to those who do not require 24/7 monitoring and offers a higher level of care than outpatient programs. Often referred to as "day treatment" patients typically attend sessions a minimum of 20 hours weekly, allowing clients to return home each day. PHP treatment is often covered by insurance and can provide daily therapeutic sessions and services such as relapse prevention and medication management.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

The goal of cognitive behavioral therapy in Alabama is to lessen the symptoms of certain mental health conditions, including substance abuse and co occurring mental health disorders. It is known as one of the most effective means of treatment for these conditions.

Dialectical behavior therapy (DBT) is a form of talk therapy designed to treat individuals who are experiencing intense emotions. It is often used in Alabama for the treatment of borderline personality disorder, substance use disorder, and other mental health conditions.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy helps you process and heal from traumatic events. Your therapist provides a safe space for you to explore emotions, develop coping strategies, and integrate the traumatic experience into a more coherent narrative. This helps to promote long term mental health.

If you're experiencing relationship challenges, couples therapy in Alabama can help you work through those difficulties. You and your partner will meet with a professional therapist to work on current issues and strengthen your relationship.

During family therapy, you'll address the impact that addiction has had on the family unit. Family therapy fosters open communication between members to help resolve conflicts and create a supportive environment. This helps to improve relationships and therefore aids in the recovery process.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 1389

Contact Information

Phone icon (251) 661-0153
Building icon

5800 Southland Drive
Mobile, AL 36693

Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Kerry Nenn, BSW

Reviews of BayPointe Hospital

1.8/5 (110 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

1.8 (110 reviews)
Frankie Menefee
1 month ago
1

Poor professionalism at it s finest I wish it was a zero star I d choose it.

Response from the owner1 month ago
Hi Frankie, Thank you for taking the time to leave us a review. We sincerely value your feedback. I m sorry to learn that we did not meet your expectations. If you would like to provide more details, we d appreciate the opportunity to learn from your experience. You can send us an email at info@altapointe.org. Kindly, April
BArely Legal
1 month ago
1

While I was there one of the staff told us that they were only there for a check and that if we went there more than once there s no pointe in coming back. Really discouraging I was struggling with a lot when that was said

Response from the owner1 month ago
Thank you for taking the time to leave us a review. I m sorry to hear that we didn t meet your expectations. If you'd like to discuss your experience further, our patient relations team is available at (833) 921-1811 or by email at info@altapointe.org. Thank you, April
Caroline Welton
1 month ago
1

this place sucks all i can say

Response from the owner1 month ago
Hi Caroline, We appreciate your feedback and would like to learn more about your experience. Please contact our patient relations team at info@altapointe.org. Kindly, April
Mason M
1 month ago
1

DO NOT SEND YOUR KIDS HERE! Genuinely traumatized, came here when i was 12, and I am now 14 I still have PTSD from this place. The best part of the whole thing was playing cards with my homies, miss yall. I hate the stupid staff who encouraged fights. The kids battling depressed were put in the same place with kids with behavior problems. We would go into this place called the day room and do homework designed for baby's. I got 1 phone call a night the entire time and if someone didn't call you then you wouldn't get to talk to your family. The Day/Night staff were genuinely not okay in the head and one fought this 8 year old. The therapist I had was this African American women who was a horrible therapist instead of trying to help me made fun of me. 0/10

christopher king
1 month ago
1

this place is genuinely traumatizing do NOT send your kids here on my dead homies. place genuinely gave me the creeps and EVERYBODY WAS FIGHTING EVERYBODY

Rosie Crook
3 months ago
5

Response from the owner3 months ago
Hi, Rosie! Thank you for the five-star review. We appreciate the time you took to leave us a review. Kindly, April
Luna
4 months ago
1

I had been here before like about last month and they only give us little tiny cups of water and there is no pet therapy! It was awful the "time-out room" is just nasty. If I could give zero stars I would there was only on nice teacher there. I got my hair pulled for no reason and the staff here are just toxic. The room they changed me too was disgusting and they have roaches. I do not recommend to come here at all!!

aromiko korsiyo
5 months ago
1

this place is very traumatizing for me, it actually doesn t help instead it make things worse. you only see your doctor & therapist once a day for like five minutes. the staff doesn t watch you & they encourage fights.i got into a fight when i was there & nobody let my mom know until i told her myself, the girl broke my glasses & everything. children have passed away here fromgetting into restraints by overweight men/women. it s not ok & we don t get any justice for itbut yes, do not ever send your kids here.

Response from the owner5 months ago
Hi, Aromiko. Please reach out to our patient relations team. We want to learn more about your review. You can reach them at (833) 921-1811 or at info@altapointe.org. Sincerely, April
Mushroom Cow
6 months ago
1

i was there about 1 month ago, all i can say was, i almost died

Response from the owner6 months ago
We would like to know more about your review and experience. Please contact our patient relations department by calling (833) 921-1811 or emailing info@altapointe.org. Kindly, April
Penut Butter
6 months ago
1

All I did was call this place, and the lady had a horrible attitude

Response from the owner8 months ago
Hi, Penut. Thank you for your feedback and review. It will be shared with hospital leaders. If you would like to provide anything further to help us improve, please send me an email to info@altapointe.org. Kindly, April
Nevaeh Mathews
6 months ago
1

Response from the owner6 months ago
Hi, Nevaeh. I'm sorry we didn't meet your expectations. I'd like to know more about how we earned the one-star rating. Please reach out via email at info@altapointe.org. Thanks, April
LMCB 8323
7 months ago
1

I'm here rn free me give that boy Larry a raise

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