Alliance Healthcare Services – 2100 Whitney Avenue

2150 Whitney Avenue
Memphis, TN 38127

Alliance Healthcare Services - 2100 Whitney Avenue TN 38127

About Alliance Healthcare Services – 2100 Whitney Avenue

In Memphis Tennessee, Alliance Healthcare Services provides all inclusive outpatient addiction treatment services. With enhanced outpatient treatment and medication assisted therapy (MAT), their knowledgeable staff is committed to guiding you along your road to recovery. They provide a variety of outpatient services such as counseling, psychiatry, and access to social services as well as housing support and peer support to meet the needs of adults, kids, and families. They aim to provide care that is suited to your particular circumstances by treating you as a whole person and meeting you wherever you are in your quest for wellness.

They provide group, family, and individual therapy as well as alcohol and drug rehab. Additionally they provide specialized services like medical and non medical detoxification and illness management recovery. By providing comprehensive care, they enable people and families to move toward healing and general well being.

You can get treatment through an intensive outpatient program (IOP) or general outpatient care. They have specific programs for older adults and those involved with the justice system. They are the largest comprehensive behavioral health provider in Shelby County, offering services to more than 22000 residents. Their crisis continuum initiatives make sure that support is there when it’s most needed. Their clinic is open Monday to Friday.

They accept multiple insurance plans such as United Health Care, AETNA, and Medicare as well as TennCare and WELLPOINT. Their Mental Health Safety Net Program provides access to necessary services for individuals without insurance. They have a sliding fee schedule and payment plans based on income and no one is refused admission to their programs because they are unable to pay.

You’ll want to arrive at your appointment at least fifteen minutes early. Don’t forget to bring your insurance card, picture ID, and a list of your current prescription drugs and diagnoses. If you don’t have insurance, you’ll also need documentation of citizenship, proof of residency, and proof of income.

Latest Reviews

reashal Catron
2 months ago on Google
1
Very discouraging receptionist need more training
Latoya Walker
1 year ago on Google
5
Miss Sharon Paylor is so sweet and she's a gift from God it was a blessing to meet her and she is a very helpful person and if there is anything you need to know or ask questions about she is right on it professional at what she do
Autumn Wolverton
1 year ago on Google
2
So I call to schedule an appointment as a new patient and I was told they only do walk-ins and it's not a guarantee that you will be seen. What kinda of mess is that?? I'm coming to see a doctor not think/maybe I will see a doctor, if that's the case I can go to the ER and I know I will see a doctor then... Make it make sense!

Location

Accepted Insurance

Alliance Healthcare Services – 2100 Whitney Avenue works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
inpatient iconInpatient
Inpatient rehabs are designed principally for clients who require intensive supervision and support, including clients who have just completed detox, clients in early recovery, and clients at an elevated risk of relapse. Inpatient treatment helps clients stabilize following detox and prepares them to step-down into outpatient and/or community-based care. Clients reside at the facility for the duration of their program and engage in extensive addiction counseling and education. Many programs also offer evidence-based complementary therapies.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (901) 353-5440
Building icon

2150 Whitney Avenue
Memphis, TN 38127

Fact checked and written by:
Sehar Uddin
Edited by:
Anna Spooner

Reviews of Alliance Healthcare Services – 2100 Whitney Avenue

3.24/5 (22 reviews)
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Reviews

4

I am very conform with the attention I received at Alliance a few months ago, as in every place in the world there are some things that can be improved but they have really good intentions and count with staff capable of doing great things for those in need.

Reviewed on 1/7/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (21 reviews)
reashal Catron
2 months ago
1

Very discouraging receptionist need more training

Latoya Walker
1 year ago
5

Miss Sharon Paylor is so sweet and she's a gift from God it was a blessing to meet her and she is a very helpful person and if there is anything you need to know or ask questions about she is right on it professional at what she do

Autumn Wolverton
1 year ago
2

So I call to schedule an appointment as a new patient and I was told they only do walk-ins and it's not a guarantee that you will be seen. What kinda of mess is that?? I'm coming to see a doctor not think/maybe I will see a doctor, if that's the case I can go to the ER and I know I will see a doctor then... Make it make sense!

Jacob Monroe
1 year ago
1

Stephanie Skiba
2 years ago
5

Sharon at the AHS on whitney is an amazing case manager and Dr Brown listens to my concerns

BOBBIE HUDSON
2 years ago
5

Highly recommend Nurse Practitioner Chandra Price for treatment definitely saved my life with the DNA test that showed which medications are for my brain and body chemistry which would have saved me from gaining over 100 pounds on other medications for 4 to 5 years!

Cassandra Beasley
2 years ago
5

barshara davis
3 years ago
1

Bad place to go for to get help they don t care and treat you less than a human being

Lela Evans
4 years ago
2

They don't do their job

Cecil Gabriel
4 years ago
1

My experience was half and half,I am a former patient,the social worker,was inadequate and clueless to what is going on,I will never return to frayser family counseling center, because of this ,it had a lasting effect on me.try to find more eligible and profession Al people on staff.

Phyllis Boyland
4 years ago
1

I wouldn't take a stray animal to this place very unprofessional and unorganized the STATE need to Shut them down period

bugatti kid
4 years ago
5

Real nice people.

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