Lafayette VA Clinic

Lafayette, Louisiana

3149 Ambassador Caffery Parkway
Lafayette, LA 70506

(337) 261-0734
3.3 (62 reviews)

About Lafayette VA Clinic

Alexandria VA Health Care System - Lafayette Community Based Outpatient Clinic is a public clinic located in Lafayette, Louisiana. Alexandria VA Health Care System - Lafayette Community Based Outpatient Clinic specializes in the treatment of Primary Care and Mental Health.

Alexandria VA Health Care System – Lafayette Community Based Outpatient Clinic honors America’s Veterans by providing exceptional health care that improves their health and well-being. They hope to be a patient-centered integrated health care organization for Veterans providing excellent health care, research, and education; an organization where people choose to work; an active community partner; and a back-up for national emergencies.

The Department of Veterans Affairs (VHA) is committed to providing quality care to all Veterans including lesbian, gay, bisexual and transgender (LGBT) Veterans. Alexandria VA Health Care System seeks to promote the health, welfare, and dignity of LGBT Veterans and their families.

They also provide Veterans with Telehealth, for access to health care that is timely, more convenient and easier to access through the use of new healthcare technology including video conferencing and health monitoring devices that can connect patients to their health care team.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • calendar iconPer session
  • military iconMilitary insurance
  • medicaid iconMedicaid
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

aftercare iconAftercare

Clients enrolled in rehab aftercare programs have completed high-level treatment and are typically in the maintenance phase of their recovery, receiving customized services designed to support their sustained sobriety. Case managers and care teams typically begin to plan for the client's rehab aftercare services early in the treatment process to ensure the client's fluid reentry into their home, workplace, and community. These programs evolve as clients' needs change, and frequently include peer coaching, relapse prevention, and career counseling.

User icon Programs

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult Program

hiv iconHIV/AIDS program

lgbtq iconLGBTQ program

military-hat iconMilitary program

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

desert iconMotivational Interviewing

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

life-skills iconLife Skills

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

nutritional-therapy iconNutritional Therapy

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

nicotine iconNicotine Replacement Therapy

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 4514

Phone icon Contact

Phone icon (337) 261-0734
Building icon

3149 Ambassador Caffery Parkway
Lafayette, LA 70506

Call Now - Help is Available
Get Help Now - 504-946-7507
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Reviews

3.3 (62 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (61)
Accomodations & Amenities
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Meals & Nutrition
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Treatment Effectiveness
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Staff & Friendliness
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Overall Experience
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Reviewer
Overall Experience
Date Submitted
Reviewer
3.5

This place is clean and the service is fast. The staff seems to be nice, they only have to answer faster the phone sometimes I called four times and they do not answer.

Reviewed on 3/1/2019
Overall Experience
Date Submitted

Google Rating

3.3 (61 reviews)
Nate Vongchanh
2 months ago
1

Tried calling at least 4 different numbers 5 times a piece to schedule an appointment between Friday and Monday and I ve only ever talked to one person who transferred me to an unanswered call. It s like they re sitting there staring at the phones. When you try to schedule an appointment online it doesn t even load to let you schedule.

Karen M.
2 months ago
5

This CBOC is awesome & I am so TIRED of hearing people complain. We all feel bad or would NOT be going there. Learn to work the system by emailing your health care team and asking for specific help. Each Doctor has over 1000 patients and things always run smooth for me because no matter how much chronic pain I endure, my team has only helped me and I am NOT rude. Just try being nice & patient.

Rodney Smith
4 months ago
1

What a joke I have been all week trying to get In to see a doctor the phone rings and rings till hangs up or if it is answered they put you on hold for ever to come back and transfer you . I tried the advocate office they don't answer and you can't leave a message 9 years of service and they could care less I got con festive heart failure had a light stroke now I have vision problems I'm not able to work going to be homeless soon I guess I'll get me a ticket to Mexico and walk across the boarder then I might get some help

JAce LeVon
5 months ago
2

Communication is bad. Unable to reach Lafayette clinic to inform of my late arrival due to backed traffic (I assume an accident as the weather was extremely horrible). Calls kept returning to the Alexandria clinic even after they forwarded my calls. Finally, I decided to ask someone at the Alexander location to inform my care team or PCP. Even so, I was denied my appointment and forced to reschedule. By the way, this was AFTER I arrived. I m ok with rescheduling. It s the fact I had to drive there just to be told I have to reschedule. Had there been a way to communicate & a clear line of communication, I could have avoided an unnecessary trip.

Bayou Bronco
11 months ago
5

I ve had nothing but great services at the clinic. My favorite doctor had to leave us but I m happy for her . Dr Pilar-Sheplan is the best and I miss her dearly

Annette Bertrand
1 year ago
1

The people at the front desk are horrible and don t care about anything. Once you get past the front desk if you can the people are very accommodating and helpful. So with being said good luck in trying to get past the front desk

Stephanie Reames
1 year ago
1

Unable to reach Lafayette clinic to make an appointment for 4 days. Call kept returning to the Alexandria clinic even after they forwarded my calls. Finally went In Person to make my appointment.

Brandi S
1 year ago
1

These lazy monsters should be ashamed and embarrassed with themselves!!

Jeremy Moriarity
1 year ago
3

Jon Davis
1 year ago
1

Terrible place. Cannot stress how poorly these people do their jobs. If it were a actual military unit they would be prosecuted for dereliction of duty

Mickey Scott
1 year ago
5

The nurses and doctors do a great service helping all of us Veterans.

chris cockrell
1 year ago
1

***PLEASE READ***This deplorable, shameful, sorry excuse for a "medical hobby shop" should have criminal charges leveled against it for gross negligence, malpractice, and profound incompetence. The repugnant Lab staff is openly rude and disrespectful (to WWII and Korea war vets no less, as witnessed by myself and my wife), and when brought to a "supervisors attention, she said she had gotten many complaints before and would speak to them AGAIN (???) Phone appointments can not even be made, because nobody can pry themselves off of Fa**book long enough to answer their appointment line (it hangs up on me after about seven full minutes of ringing), and if by some titanic miracle you get somebody, "ok the soonest appointment we have is 8 weeks from now". SERIOUSLY??? My "Medical Provider/Hobbyist" DR Chemal (?) Has yet to contact me with any blood/UA results since I was assigned (condemned) to him and his useless staff a couple of years ago (I have to repeatedly call them to get results for anything), they never scheduled my annual March blood/UA until the following September only because once again, I contacted them first. He never gave me results from an Xray I requested (I had to call), misdiagnosed my knee (confirmed by the VA physical therapist he INSIST that I see, who then FORCED HIM to refer me to an outside provider, who concurred on misdiagnosis), and have been calling and leaving messages multiple times to even schedule an appointment, for a condition I have that is going on 6 weeks (5 calls so far, I'm waiting with baited breath for a return call - it's respiratory, and no pun was intended) . Way to take care of our Vets VA........Unless you have a strong desire to contract a staph infection, bubonic plague, or any other colorful fatal ailment, while simultaneously be verbally berated - if you can even bother to get their attention, you can get better health care at your local Taco Bell. AVOID AT ALL COSTS!!!!!!

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