Adventist HealthCare Shady Grove Medical Center – Mental Health

Rockville, Maryland

14901 Broschart Rd
Rockville, MD 20850

About Adventist HealthCare Shady Grove Medical Center – Mental Health

Adventist HealthCare’s Shady Grove Medical Center is a multi departmental hospital in Rockville, Maryland. One of their departments is mental health where they offer addiction recovery treatment.

The main program they have here for addiction recovery is an intensive outpatient program, which is also known as IOP. In this program, you’ll live at home and come to the hospital several times a week for treatment. On each treatment day, you have three hours of treatment in the mornings, which immerses you in your program while still allowing enough time for you to have a job or maintain other responsibilities at home.

The IOP is mostly group therapy, so you’ll be working through the challenges of recovery with peers who are in similar situations. Within those sessions, they use evidence based techniques like cognitive behavioral therapy (CBT) and motivational interviewing (MI) to help you strengthen your sobriety.

The program here is for adults ages 18 and older. They can help people with a wide range of drug and alcohol addictions. They can also help you if you have co occurring mental health conditions. Ultimately, your program will meet you where you are and create an individualized treatment plan centered around your specific needs and the factors affecting your addiction.

Along the way, you’ll have family therapy as well to help your family understand how to support your recovery. They can also link you with other resources and services that can benefit your recovery.

The reviews about this medical center aren’t great. To be honest, though, this is a large hospital so a patient’s experience at the emergency room or in the surgery unit could vary a lot from your experience in the mental health department.

Payment Options

Private Insurance
Self-pay options
Financial aid
Medicaid
Medicare

Levels of Care

Outpatient

Find compassionate care for mental illness at Adventist HealthCare Behavioral Health & Wellness Services’ Outpatient Wellness Clinics in Rockville, Takoma Park, Clarksburg, and Salisbury, Maryland. At the first appointment, Adventist HealthCare team members work closely with patients, family members and caregivers to perform a behavioral health assessment and develop a personalized treatment plan.

Inpatient

When children, adolescents or adults experience mental health symptoms that need immediate care, inpatient treatment can help. Adventist HealthCare’s inpatient programs stabilize behavioral health conditions so you, your loved one or your client stays safe, functions better and returns to the community as soon as possible. In a safe, structured setting supervised 24 hours a day, children ages 8–12 explore the relationship between their thoughts, feelings and actions. Youths ages 13–17 benefit from a secure, structured, therapeutic environment at Adventist HealthCare Behavioral Health & Wellness Services’ locations in Rockville. Adults get access to treatment 24 hours a day for symptoms of depression, anxiety and/or trauma.

Intensive Outpatient

If you, your client or a loved one who is 18 years or older experiences chemical dependency with or without a mental illness, turn to an Adventist HealthCare intensive outpatient program for help. Rely on them for assistance transitioning back into everyday life after inpatient psychiatric care, or choose intensive outpatient care to begin your behavioral health treatment. With intensive outpatient care, patients live at home and work or attend school during the day. Therapy sessions take place at night so participants can stick to their everyday routines as much as possible.

24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

Medically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Programs

Adolescence program

Adult program

Program for men

Program for women

Young adult Program

Elderly program

Settings & Amenities

Art activities
Residential setting
Private rooms
Music room
Day school
Children at Adventist HealthCare Behavioral Health and Wellness Services - Broschart Road attend the Ridge School of Montgomery County. Children attend school sessions in the treatment facility on weekdays and spend time in our gym and/or outdoor courtyard daily.

Treatment

Alcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug Addiction

Once a person has become addicted to a substance, drug rehab in Maryland is often necessary to overcome that addiction. These programs provide the tools individuals need to manage the physical, mental, and emotional issues involved and begin a successful recovery journey.

Dual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Take advantage of treatment for mental health conditions that occur with or without substance abuse symptoms. If your loved one or client experiences co-occurring disorders, the unit will provide recovery support and education.

Mental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Clinical Services

Cognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Couples Therapy

When you participate in couples therapy, you learn how to understand each other better, improve your communication skills, resolve conflict, and improve relationship satisfaction. Your therapist will help you develop skills in each of these areas to strengthen your relationship.

Family Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life Skills

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutritional Therapy

Creative Arts Therapy

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Experiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact

(301) 251-4500

Website

14901 Broschart Rd
Rockville, MD 20850

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Reviews

1.89 (110 reviews)

Rehab.com (1)

Google (109)

Google Rating

1.9 (109 reviews)

diane v

4 months ago

This center is an unfortunate representation of how our mental Healthcare system is . Please don't come here if you're having a mental health crisis. The nurses, staff and even other patients are bullies. They will make you feel worse which is very very sad.

Response from the owner4 months ago

Hi Diane, We're sorry to hear about your experience and we'd like to make sure that this doesn't happen again. Please connect with our Patient Relations team at 240-826-6513 if you'd like to discuss this matter further. We want to hear all about your concerns and address them in the most suitable way. Thank you!

Kris Bonet

Today one of my family member will be admitted here. Hopefully we don t regret the decision to seek professional health. I will update this post accordingly.

Thank you for reaching out! We hope your family member has a positive expereince. They are in great hands with our care team.

The Jellyfisher

5 months ago

As a young one, being put in here was not helpful for me. Taking the hospital around 4 hours to admit me, after being admitted I was forced in a wheel chair and rolled through the super dark and cold outside, pretty much 35-45 degrees below. I didn't even get to say goodbye to my parents. After the stroll down I made it inside where they "welcomed me" and took a photo and put an ankle monitor on me. Then they made me sit there for like an hour immediately regretting my decision. During that period (they keep mostly the girls and the boys separate) and a girl peeped her head out. She was giggling at me and then the staff told her not to stick her head out. They put me in my room (no heating) solid bed with a mattress. I couldn't sleep that night, the only person for future reference I made Friends with was the spider. They then woke me up, and I got a breakfast meal. They put me in the room with the boys and immediately got made fun of for "looking gay" half of the staff just care about getting paid, not really caring about the patients, sometimes preventing bathroom usage. Then they moved me into a room and took my blood around 4-5 vials, and I threw up the eggs. (I'm afraid of needles) as the days went on the bullying about my weight as this was a mental hospital where I'm suppose to feel better was worse than being at home. There was this one girl when they put us together who was there for months and screams and runs down the halls at night and has freakouts all the time and she even had a dedicated staff member and screamed at the staff. The only way we could make a phone call was through a pay phone on the wall and I have no clue if they can listen in or not but I cried all the nights. The scheduling is worse with the "meditation" time or something but really they force us into our rooms for 2 hours each day while the staff F around. This placed caused permanent trama on me. I got pulled out early. Would not recommend to parents if you want your child to come out happy.

Response from the owner5 months ago

Hi there, We're sorry to hear about your experience, and we'd like to make sure that such mistakes don't happen again. Please reach out to our Patient Relations team at 240-826-6513 if you'd like to discuss this matter further. We look forward to hearing from you. Thanks!

Y-I Park

6 months ago

Response from the owner6 months ago

Hi Y-I, We're sorry to see you had a bad experience. Please reach out to our Patient Relations team at 240-826-6513 if you would like to discuss the matter further. We look forward to hearing from you. Thank you!

Amu

10 months ago

Pros:Things seem to more streamlined now and nurses + staff are more helpful. There is heating.Con:1 - There's no one to contact thru the Google number to this place. The calls go straight to voicemail. When we arrived at the building front, someone on the telecom told us to go to the ER2 - Communication with nurses and staff in the back can get lost. We ended up waiting an extra hour because no one told us that my sister is okay now and we could leave. In total, we waited 4 hours.3 - Be prepared to wait here for 3+ hours. There was another family that were still in the waiting room after we left.We waited because we were told the counselors may come out to ask us some questions after they speak with my sister. The nurse who rolled my sister upstairs told us that this process may take some time. Which we understood that they could take a few hours.Synopsis:Went on a Tuesday around 4pm. My sister needed to be seen for self harm. Sadly, the only option around here is to go to the hospital. There are no other in-patient places. We had to go thru the ER side. Everything seems pretty stream lined now compared to reviews from the last couple of months. Make sure to bring something to do while you wait.Everyone receives a mask and patients get a medical wheel chair so they can be rolled around. The first spot was the initial vital check. Then, we were taken to the second floor where there was another waiting room. Here, there was a collection of patients and family members. The front desk ladies tried to be as helpful as possible to help confused people find the elevators to get downstairs. There are stickers on the floor pointing towards the elevators, but the ladies would offer to walk people to the elevators. There is a snack and a drink vending machine, but everything is expensive.Break down:My sister was taken to the unit where they analyze the situation. I forget the name. They took away her phone during the process. After 3 hours of waiting, I asked if there's an update on how things are going. The front desk attendant gave me two numbers to try and call. The first number connected me to the nurse that was with my sister. I was able to speak to my sister for a bit. She was told to make a decision to stay for 3-5 days or not. She decided to stay, but needed some things from home. After 15 minutes, a nurse came out to grab the items my sister needed (her partner had already brought them hours ago). I asked the nurse if the counselors still needed to speak to us. The nurse asked if we were in a hurry which was weird to me because we would just like an update and we've been waiting for hours. The nurse was very sweet and said she will go check with the counselors. Another hour goes by and I called again. Turns out the nurse who came out to grab the items had asked someone else to relay the info that my sister's partner and I could go home. We didn't get to say goodbye to my sister as she was sleeping.

Response from the owner10 months ago

Hi Amu, Thank you for your feedback, we appreciate you sharing your experience with us. If you would like to talk to our Patient Relations team further about your challenges and observations, please contact them at 240-826-6513.

bianca ripoli

This was the worst experience of my life. Coming from a 17 year old girl that was admitted here for severe depression do NOT take your loved ones here. This place did not help me at all and made me feel worse than I already felt. Thankfully I am doing MUCH better with the help of my family and can now reflect on the terrible experience I had here. I am BEGGING that anyone who reads this do not take your loved ones here. The doctors promised my parents 24/7 help but this was a LIE.I was admitted at 12 am and was rolled to the behavioral center on a wheel chair. When I first entered I was so cold, come to find out from a nurse there was no heating. This is no place for anyone. The nurses checked me in and then sent me to a room to have my entire body checked. After I finished the check in process, they put an ankle tracker on me to ensure I was ok (alive) during my stay there. Once I finished the entire check in process I was led to my room. The rooms where in a dark hallway that LITERALLY looked straight out of a horror movie. Imagine an empty dark hallway with rooms on both sides with the names of children labeled on each door. It was unreal. When I arrived to my room, I walked in and immediately felt my heart drop to my stomach. Somehow this place made me feel worse than I already felt. The room was completely empty with only 2 beds and 2 nightstands on each side. There was no way I could sleep in this room. The only thing I wanted at this point was the comfort of my family and my home. I lied down on the bed and began to uncontrollably sob. I hugged myself to give myself some comfort but when I wiped my tears away I was still stuck in that empty cold room. I had a full on panic attack and a nurse gave me some pills to put me to sleep and somehow thankfully, I fell asleep. This is only some of my experience here, and I can tell you the rest doesn t get any better. Please do not take your loved ones here, find a better place where your loved ones can safely heal. This place has caused my family and I trauma.This place needs to be shut down.

Hi Bianca, We're sorry to hear about your experience. Please reach out to us with your contact information to our Patient Relations team at 240-826-6513 if you'd like to discuss this matter further. We want to hear all about your concerns and address them in the most suitable way. We look forward to hearing from you. Thank you!

Jacqueline Pinto

Patricia Benavides

11 months ago

Staff very unprofessional and rude. I had a referral for my mother who is 87 years old and needs counseling. I sent the referral and they never called me back. I called again almost 3 weeks after I sent the referral. Finally I was giving an appointment for 11-2-23. Someone called me to cancel the same day and after I explained the issu With my mother I was told to come to the appointment. I arrived and when I called the number to get us in I was sent to another building. Went to the building I was sent and again I was told to go back to the building I arrived to begin with. I called and finally I was able to get in. Again I was told the appointment was cancelled because we were late. I explained the lady that I was sent to the wrong place and I recognized her voice. The lady denied talking to me and said they never received the paperwork, another lie because I showed her my email with the completed paperwork. Long story, this is a terrible place to be referred to, unprofessional staff, rude, if they think they are helping people in need of counseling, they are doing a horrible job. I will never recommend going to this place at all. Once again, my mother is 87 years old and I did not received any assistance at all.

Response from the owner11 months ago

Hi Patricia, We're sorry to hear about your experience. Please reach out to our Patient Relations team at 240-826-6513 if you'd like to discuss this matter further. We want to hear all about your concerns and address them in the most suitable way. We look forward to hearing from you. Thank you!

Karla Jimenez Rodas

1 year ago

If you, or your family member/loved one, is given the option to go to any other inpatient psychiatric hospital, take it and run from this place.One of the most troubling aspects of the experience had at this place is the apparent lack of awareness and attentiveness exhibited by the medical staff. It seemed as though they were not fully attuned to the needs and well-being of the patients.It is evident that the facility is in need of significant upgrades and renovations to meet modern standards of care and patient comfort.I m not sure how this place is even allowed to operate.

Response from the owner1 year ago

Hi Karla, We're sorry to hear about your experience. Please reach out to us with your contact information to our Patient Relations team at 240-826-6513 if you'd like to discuss this matter further. We want to hear all about your concerns and address them in the most suitable way. We look forward to hearing from you.

S B

Helit Broza

Didnt know places like this still exsited .They should be put out of business ASAP.

Hi Helit, We're sorry to hear about your experience and we'd like to hear all about your concerns to address them in the most suitable way. Please reach out to our Patient Relations team at 240-826-6513. Thank you!

Alexandra Aronson

I have been coming here off and on since 2002. I was last here about a year or two ago. In the unit I was in, you can have an hour of electronics. They have pet therapy, music therapy, art therapy, etc. After the first 24 hours of being on the unit, you can go to the cafeteria. One psychiatrist that I had only prescribed an anti-anxiety medication instead of trying a different treatment. One nurse wouldn't let me go for breakfast if I didn't shower first. That was the only downside of my experience, but we were able to go outside as long as there was enough staff. I like showering at night in order to "wind down. " If you are there for more than a few days, I recommend you bring a warm blanket and your own pillow from home. They lock the rooms during the day so it will not be stolen at least not that I have ever experienced. The only thing I really dislike is that they push you to attend their religious group. I am Jewish and don't hold their beliefs. I think they should have a choice of a different group or activity during that group/time. The unit was clean, they have updated the adult units. At least the ones I have been in, a lot nicer than 2002. More freedom than before. Most doctors and social workers have a good bedside manner. Nurses, most are okay. Techs are alright.

Hi Alexandra, Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear you had a good experience this time!

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