Adult Services – Anchorage Community Mental Health

Anchorage, Alaska

4020 Folker street
Anchorage, AK 99508

(907) 762-8621

About Adult Services – Anchorage Community Mental Health

Adult Services - Anchorage Community Mental Health, located in Anchorage, Alaska, provides alcohol and drug rehab services and mental health treatment to adults aged 18 and older. Their programs follow a continuum of care that allows clients to slowly step down and integrate what they've learned.

Adult Services – Anchorage Community Mental Health offers a clinical approach to mental health treatment. Their programs include residential treatment, a partial hospitalization program (PHP), and outpatient treatment.

Residential Treatment
The residential program is for adults who need a high level of supervision and medical support during the initial stages of treatment. Psychiatric care, nursing care, mental health treatment, and peer support are available.

Partial Hospitalization Program
The partial hospitalization program meets three days per week for three hours at a time. Clients engage in evidence-based treatment interventions, mental health therapy, and skills-building classes.

Outpatient Treatment
The outpatient program offers community support services, peer support services, and mental health counseling.

Private Insurance
Adult Services – Anchorage Community Mental Health accepts most insurance plans, including Medicaid, Medicare, Amerigroup, Aetna, and Magellan. Out of network benefits may vary, so it’s important to verify insurance coverage prior to starting treatment.

Heart icon Treatment

head-side-medical iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

file-medical iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Dollar icon Insurance & Financials

  • shield-quartered iconMedicaid
  • id-card iconPrivate insurance
  • dollar-sign iconSelf-pay options
  • money-check-dollar-pen iconFinancial aid
  • file-invoice-dollar iconSliding scale payment assistance
  • shield-quartered iconMedicare
  • id-badge iconMilitary insurance

User icon Programs

user-tie iconAdult program

person-cane iconElderly program

ear iconHearing impaired program

user iconYoung adult program

Medical briefcase icon Levels of Care

car-building iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Hand holding medical sign icon Clinical Services

Cognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Couples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Family Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition Therapy

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Phone icon Contact

Building icon

4020 Folker street
Anchorage, AK 99508

Call Now - Help is Available
Get Help Now - 907-917-3168
Question iconSponsored
Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Reviews

2.2 (42 reviews)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted

Google Rating

2.2 (42 reviews)
Jordan Thiele
5 months ago on Google
1

Took my daughter here and it was a huge mistake. Front desk bumbled our appointments and were dismissive. Set three different appointments and one was scheduled incorrectly and we had to leave. Second was cancelled at time of arrival even though we showed up. And third was cancelled due to counselor having other obligations. Front desk was rude and took them over a week to return calls if they did at all.

Response from the owner1 month ago
We take all feedback seriously and would like to connect directly. Please email info@akbh.org or call us at 907-563-1000 and ask for our Client Experience Officer to follow up.
Ace Mcdonald
9 months ago on Google
5

Sarah
10 months ago on Google
1

I was referred to bring my kiddos here, there was 5 so we had to bring them in separate days to make them fit for scheduling purposes. I was told to come in 15 min prior to my appointment and because I had 2 children scheduled at a time I had to come in 30 min that s 2.5 hours with only 2 hrs of treatment. Next time around I knew what I had to do. We arrive at 9:40 for the 10 am appointment my phone failed to charge correctly so I stayed in my car filling out the paperwork I see the appointment time is 10 am at 10 am I tell my teen to go inside and let them know I m here just finishing up the online paperwork. She comes out and says we are late for the 10 am appointment because we need to show up at 9:45. The front desk white female tells me I m late and I need to come back. The tone and condescending manner she spoke to me was unacceptable. I cancelled ALL my future appointments via email to which she calls to leave a voicemail to remind me of my future appointments with further condescending slow instructions. This behavior is extremely toxic. This is a mental health facility and should be aware of the staff they have representing them.

Response from the owner6 months ago
We take all feedback seriously and would like to connect directly. Please email info@akbh.org or call us at 907-563-1000 and ask for our Client Experience Officer to follow up.
L F
11 months ago on Google
1

Horrible place to work with they never pickup phone calls never get phone calls back even when leaving voicemails if your mental health matters I highly advise going to another place they do not care I've tried multiple times calling up there to schedule an appointment but they will not answer its a joke.... and screw your feed back you wont pick up the phones lmao

Response from the owner6 months ago
We take all feedback seriously and would like to connect directly. Please email info@akbh.org or call us at 907-563-1000 and ask for our Client Experience Officer to follow up.
1

Website says to call to make an appointment and then full out paperwork. However they refused to make an appointment as the paperwork hasn't been completed yet. Even though their website says to make an appointment first.

1

Called so many times, left so many voicemails begging to be called back, had a doctors referral and it was still not enough to simply be called back by this place. Answered one time and ignored my appointment request and just said that the records team would call me back to validate the referral when that wasn t the point of me calling at all. No one called back ever anyway. Will be going somewhere else I m already tired of dealing with this place and I didn t even get to have a single appointment let alone a conversation on the phone.

Elise Rae
1 year ago on Google
1

I am very unhappy with this practice and the way I was treated. I find that their staff is inconsistent and does not communicate within themselves well- billing does not talk to the front desk so I was sent a bill a month after I paid it. The Nurse Practitioner ordered tests but when i showed up to take them the nurse I spoke to didn't know which ones. Reception is not quick to respond to me, the patient. It can take over a day to respond to questions, be it for the front desk or nurse's line. I felt my that my care was not well managed, and I was disrespected. I was told one thing (your prescription will be written in three days), led to believe a specific timeline and then that changed with anyone notifying me (wrote it two weeks later). I felt like I was expected to jump through hoops for them but they wouldn't put in effort for my care. I am going to another psychiatric provider.

Ruth osorio
1 year ago on Google
5

Frank Smith
1 year ago on Google
1

Nurse and front desk staff are horrible an inconsiderate not mention even rude. No social skills, or willingness to attempt to help. They are there to help Alaskans out with behavioral issues an yet treat them less than that of human. Jails are not even run this bad. These are still ppl regardless of how they act or dress ect and should be treat with dignity an respect. Staffing needs to be fixed.

Response from the owner1 year ago
We take all feedback seriously and would like to connect directly. Please email info@akbh.org or call us at 907-563-1000 and ask for our Client Experience Officer to follow up.
2

Care coordinator is super rude by talking over me even tho she asked for explanations. Got told that they have employees with depression and anxiety and they still get up and get to work. Well, I m not your employees and that s a super ableist thing to say. They wouldn t sign FMLA paperwork so I wouldn t get fired due to anxiety and depression. This put me in some pretty embarrassing public situations that shouldn t have happened had I been given a signature on some paperwork. Too bad they have some great therapists who deserve a better place of employment.

Response from the owner1 year ago
We take all feedback seriously and would like to connect directly. Please email info@akbh.org or call us at 907-563-1000 and ask for our Client Experience Officer to follow up.
5

Laurel at AK behavioral Health helped our family go from a crisis situation to a normal family life in four weeks. We had tried medications for our daughter and othing was working. Years of counseling and crisis situations were constantly happening. Laurel had the right message and our family isnso happy because of it

Response from the owner1 year ago
So great to hear - thank you for taking the time to leave a review. We agree - Laurel is wonderful :-)
1

Response to calls for the front desk go unanswered..I literally called two days in a row with no answer I needed to schedule my next appointment in advance for my next prescription and I can't because they don't pick up the phone...therapist there are great...resiption sucks bad!!..

Response from the owner1 year ago
We take all feedback seriously and would like to connect directly. Please email info@akbh.org or call us at 907-563-1000 and ask for our Client Experience Officer to follow up.
No reviews matching the selected filter!

Nearby Featured Providers

Chugachmiut Behavioral Health
Anchorage, AK (907) 562-4155

Chugachmiut Behavioral Health

Chugachmiut Behavioral Health is a non-profit rehab located in Anchorage, Al... read more.
Partners Reentry Center
Anchorage, AK (907) 258-1192

Partners Reentry Center

Partners Reentry Center is a non-profit rehab located in Anchorage, AK. Part... read more.
Tanana Chiefs Conference
Fairbanks, AK (907) 452-8251

Tanana Chiefs Conference

Tanana Chiefs Conference offers outpatient and inpatient services for indivi... read more.
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Adult Services – Anchorage Community Mental Health

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?