Addiction Recovery Systems (ARS) on Pantrops

103 South Pantops Drive, Suite 102 Charlottesville, VA 22911
DetoxOutpatient
Addiction Recovery Systems VA 22911

About Addiction Recovery Systems (ARS) on Pantrops

Addiction Recovery Systems provides Medication Assisted Treatment, Outpatient Treatment, and Assessments. Addiction Recovery Systems is located in Charlottesville, Virginia.

Their team believes that persons with addictive diseases should be treated with dignity and respect in a professional environment. ARS provides a multidisciplinary person-centered culture and tailors recovery plans for each individual based on his/her personalized healthcare needs.

Some of the services offered by Addiction Recovery Systems include DUI evaluations, screening and assessments, individual and group counseling, family counseling, medical management, rehabilitation services, case management, treatment planning, emergency on-call, and community education.

Latest Reviews

Emily Dansey
1 week ago on Google
1
** I've been there since 2018 with all favorable drug screens. On the 12th my screen showed negative for methadone but positive for the eddp. And I'm playing he'll trying to get intouch with medical about it. Next they'll attempt to phase me down to phase 1It's truly ashame. How can you advocate for yourself if no one will speak to you. My counselor has even tried communicating with medical and nothing . Maybe this will get attention and I'll get answers.
Samuel Brown
2 weeks ago on Google
1
The three years I've been there I never failed a single drug test made it up the 30-day take homes And I've never seen a more unorganized disrespectful cover for each other group of so-called professionals in my entire life. Of course I can't prove it but they told me I failed for fentanyl and I believe the drug screen lady tampered with my test because I haven't used drugs in almost 4 years and it's funny that I failed the very next drug screen after holding her accountable for being unprofessional. They've missed meetings we have scheduled ,I've waited for phone calls that I never got from the director. every single lady at the dispensary Windows talks and acts like they're at a probation office. Megan the so-called doctor nurse they have there has a major power Trip issue and acts like she's untouchable and literally just does what she wants around there. I absolutely hate going there cuz it's never as simple as just getting my take homes and leaving it's always some clown show that I got to go through first I wouldn't recommend this clinic to the worst dying drug addict on Earth ! The only person there who maintains her professionalism on a daily basis is Chris the lady that puts you into the system when you first come in besides that the rest of them should all be fired. Might I add at no point at the time I've been there have I ever been congratulated for doing a good job yet they continuously we'll try to find any reason to get your take homes taken away or demoted it's never a good job for passing your drug screen they only want to see you fail so they can take something I don't care what they think about me this post is the absolute truth and I hope they read it but the problem is nothing will change they will continue to cover for one another while trying to take or demerit us for anything they can how sad is it in 3 years I've never failed a drug screen and I've never been congratulated one time but it's funny how I hold the drug test lady accountable for her actions and I fail my very next drug screen for fentanyl and boy if they didn't call me fast on that they don't care about anybody doing a good job they don't care about anybody's mental health there they only care about your money and taking your bottles as soon as they can and as fast as they can those people disgust me they're only there for their job and a paycheck they know absolutely nothing about addiction and mental health you're all pathetic and you know what's sad .....,......everyone of em knows it's true
Response from the owner1 week ago
Please accept our apologies for the negative experience you had at ARS of Pantops. We take your feedback seriously and will address the issues with you directly. Thank you for sharing your concerns.
Nate Caulder
4 months ago on Google
3
Decent place to get clean if you have the proper mindset (most don't, but blame their failure incorrectly on ARS). However, in some bizarre cost cutting measure, they threw away their perfect working computer system for another, and now I am constantly being overcharged, to the point of lunacy. The ONE employee they have to oversee this is overworked and can't do it alone, which results in me being charged for 14 days in a 7 day period - over and over again. It's maddening.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.3 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Traditional outpatient counseling requires attendance once a week while “intensive outpatient programs” require attendance of three or four times per week.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Clients participating in a rehab aftercare program receive comprehensive and customized support as they leave high-intensity treatment, reintegrate into their community, and focus on maintaining their sobriety. These programs offer a wide variety of services to align with the client's unique and evolving needs, often including medical, mental health, and social service program referrals. Clients typically develop their drug rehab aftercare plan in conjunction with their case manager and care team.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you enroll in drug rehab in Virginia, a treatment plan is designed by professional staff in order to help you overcome drug addiction and modify addictive behaviors. This may include evidence-based treatments, group and individual therapy, and relapse prevention.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 39800

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (434) 220-0080
Building icon

103 South Pantops Drive
Suite 102
Charlottesville, VA 22911

Reviews of Addiction Recovery Systems (ARS) on Pantrops

3.38/5 (43 reviews)
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Reviews

1

The only competent staff leave as soon as possible requiring patient to establish new relationships constantly. No continuity with rules and regulations. Two excellent counselors out of 20 over more than a decade.Avoid if possible.

Reviewed on 6/28/2019
1

A sort of clean, neat, and organized setting. It was closer to home but I rather drive the little extra to another place because it is reaaaaally expensive. It is almost abusive that they charge you so much.

Reviewed on 1/21/2019
3.5

The staff was amazing, it was my first time ever in treatment but they all made it so easy for me. Well, all of them except the counselor. since he only sits listening and waiting for other group members to advise you (why?)

Reviewed on 1/21/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (40 reviews)
Emily Dansey
1 week ago
1

** I've been there since 2018 with all favorable drug screens. On the 12th my screen showed negative for methadone but positive for the eddp. And I'm playing he'll trying to get intouch with medical about it. Next they'll attempt to phase me down to phase 1It's truly ashame. How can you advocate for yourself if no one will speak to you. My counselor has even tried communicating with medical and nothing . Maybe this will get attention and I'll get answers.

Lamar Banks
2 weeks ago
5

Response from the owner2 weeks ago
Hi, Lamar. Thank you for taking the time to rate us! Thanks, ARS
Samuel Brown
2 weeks ago
1

The three years I've been there I never failed a single drug test made it up the 30-day take homes And I've never seen a more unorganized disrespectful cover for each other group of so-called professionals in my entire life. Of course I can't prove it but they told me I failed for fentanyl and I believe the drug screen lady tampered with my test because I haven't used drugs in almost 4 years and it's funny that I failed the very next drug screen after holding her accountable for being unprofessional. They've missed meetings we have scheduled ,I've waited for phone calls that I never got from the director. every single lady at the dispensary Windows talks and acts like they're at a probation office. Megan the so-called doctor nurse they have there has a major power Trip issue and acts like she's untouchable and literally just does what she wants around there. I absolutely hate going there cuz it's never as simple as just getting my take homes and leaving it's always some clown show that I got to go through first I wouldn't recommend this clinic to the worst dying drug addict on Earth ! The only person there who maintains her professionalism on a daily basis is Chris the lady that puts you into the system when you first come in besides that the rest of them should all be fired. Might I add at no point at the time I've been there have I ever been congratulated for doing a good job yet they continuously we'll try to find any reason to get your take homes taken away or demoted it's never a good job for passing your drug screen they only want to see you fail so they can take something I don't care what they think about me this post is the absolute truth and I hope they read it but the problem is nothing will change they will continue to cover for one another while trying to take or demerit us for anything they can how sad is it in 3 years I've never failed a drug screen and I've never been congratulated one time but it's funny how I hold the drug test lady accountable for her actions and I fail my very next drug screen for fentanyl and boy if they didn't call me fast on that they don't care about anybody doing a good job they don't care about anybody's mental health there they only care about your money and taking your bottles as soon as they can and as fast as they can those people disgust me they're only there for their job and a paycheck they know absolutely nothing about addiction and mental health you're all pathetic and you know what's sad .....,......everyone of em knows it's true

Response from the owner2 weeks ago
Please accept our apologies for the negative experience you had at ARS of Pantops. We take your feedback seriously and will address the issues with you directly. Thank you for sharing your concerns.
Nate Caulder
4 months ago
3

Decent place to get clean if you have the proper mindset (most don't, but blame their failure incorrectly on ARS). However, in some bizarre cost cutting measure, they threw away their perfect working computer system for another, and now I am constantly being overcharged, to the point of lunacy. The ONE employee they have to oversee this is overworked and can't do it alone, which results in me being charged for 14 days in a 7 day period - over and over again. It's maddening.

Elisa Williams
5 months ago
5

This program will work if YOU are willing to put in the work! Saved my life 7 years strong!

Response from the owner4 months ago
Just amazing! 7 years is quite the accomplishment. We are grateful to be a part of your recovery journey!
Jessie Dabney
8 months ago
5

I have been coming here for years and I love the staff and they have always showed there concern about any problems I have ever had. There is someone there to talk to you when needed

Response from the owner8 months ago
Thank you so much for taking the time to write your review Jessie! It warms my heart to hear of your positive experience with us!
Averi Snell
10 months ago
5

My experience here was good. Would recommend over any of the other rehabilitation programs in cville if you're seriously trying to get clean.

Response from the owner8 months ago
Thank you for your review, Averi. I'm happy to hear that your experience has been positive with us. That's the ultimate goal for our team.
crystal Breeden
1 year ago
1

Update...At no point in my decades long experience as a "patient", customer, parent, grandparent, teacher, home owner, shelter volunteer, HUMAN has this facility EVER been known for its great customer service. I am a life long member of this community. To your face they will not deny that but in a public posting they will. I assure u that I am not a disgruntled patient, just tired of pretending that we don't deserve better or more, this is a heart felt, honest post. And if ARS had made any good faith effort to reconcile the problems instead of making excuses(like we dont have enough staff) then I would not risk my privacy and anonymity by making these posts. Its long over due.The receptionist(and most nurses) are FIRST CLASS, and the only reason this place doesn't fall apart. Thank you Chris! Everyone else including the current doctor (who shows up in flip flops all winter) will dismiss u and any grievance will be attibuted to you. Instead of trying to find a solution the admin and "councilors" will poke and prod and escalate issues, there is no compromise on their side, only yours. This is not a professional environment but unfortunately in Charlottesville it IS absolutely the ONLY option u have for Medication Assisisted Treatment.Original post...I've never met the "owner" who respoded so pleasantly but I can assure u that your experience at ARS will be anything but pleasant. They treat everyone like a number, call u difficult if u disagree with the way you're treated and rush u through the process or threaten to discharge you. THEY only care about the "rules" when it applies to you, not them. They are perfectly fine with reducing your sessions if they are busy but will punish u SEVERELY for not completing your "required" counciling sessions, unless of of course they have to canel, then its ok.. They don't care if have a job u love or if you're down to your last penny but if they owe YOU a refund it could takes 6 months to a year to be refunded. Hypocrisy at its finest. If u push back on the Hypocrisy ARS will retaliate against you. They know u have no other options and they dont care. BTW, I did reach out to the dirctor Jodi to "resolve" my issues only to be met with aggression, lies, accusations of being difficult and gaslighting. We deserve better for $110 a week. We deserve honesly, respect, compassion...sadly,YOU WILL NOT GET THAT HERE !

Response from the owner1 year ago
Hello Crystal, We're sorry to hear about your less than satisfactory experience with us and hope you will accept our sincerest apologies. Being known for our great customer service, it came as a surprise, and we would like to make things right. We will be reaching out to you soon to determine how we can provide you with a solution that makes you smile. If you prefer, you can also contact us directly at 844-221-2200 and ask to speak with the Executive Director. We value our customers' opinions and would like to thank you for bringing this to our attention. Yours sincerely, ARS of Pantops (434) 220-0080
Chris Cornwell
1 year ago
1

Megan the PA makes up rules as she goes. SHE NEEDS TO BE FIRED!!!! She has no empathy, nor understanding of an addiction. She s just another medical professional that looks down on addicts and discriminates. She is part of the stigma behind addiction and she needs to be replaced, she is not helping me get my life back to normal. Especially if she expects me to sit in the clinic from 530am to 1030am to wait til I have to pee to be able to be dosed, if I did that I would lose my job and thus lose everything I ve worked so hard for the last year and a half. How can you refuse to dose someone just because they can t pee at that time??? Especially when I have consistently passed all my urines for the past year. I WILL SAY THIS ONCE AGAIN MEGAN NEEDS TO BE FIRED!!!!!!!!!!She is no help in my recovery actually she is a real reason to push someone to relapse and I thought this place was supposed to help you get clean.

Response from the owner1 year ago
Thanks for submitting a review. We try to assist everyone toward their recovery goals. Please contact the Program Director via 434-220-0080. I would like to mediate a solution.
1
1 year ago
5

I ve been going to this clinic for almost 6 years & it s GREAT!!!! I ve NEVER had an issue!!!! If you re serious about your recovery this is where you need to be!!!! My dad has been going here for about 12 years now. It works if you want it to work! I have always said you can t help those that don t want to be helped!!!! If you want help then this is the place to get it!!!!

Response from the owner1 year ago
Thank you for your review. Congratulations on both your and your dad's recovery. You have shown your resilience. Recovery is not easy, but it is possible.
STR8UP BATES FAMILY The Bates
2 years ago
5

I ve been here for going on 5 years never had a problem I love the staff they do there Job if you take your sobriety seriously they take it just a series as you do.. which means it starts with us the addict.. Do what you are supposed to do and they will help put u in the right position thank u everyone at ARS for always being there for me personally much love Bates family

Response from the owner2 years ago
Thank you so much for your response. We hope that you continue to excel in your recovery. You are resilient!
Shawn Coleman
2 years ago
5

I have been here for a little over 4 years.It is a great place to get mat.If you act like an adult,and do what your supposed to do then you will not have any problems. Chris at the reception window is the best.

Response from the owner2 years ago
Thank you so much for your response. We hope that you continue to excel in your recovery.
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