Access Family Medical Clinic and Avera Medical Group Worthington

1216 Ryan's Road
Worthington, MN 56187

Access Family Medical Clinic & Avera Medical Group MN 56187

About Access Family Medical Clinic and Avera Medical Group Worthington

Access Family Medical Clinic and Avera Medical Group is a multi departmental medical clinic in Worthington, Minnesota. They have a lot of different medical services and specialties from primary care to obstetrics, and one of those specialties is behavioral health.

The behavioral health treatment here is outpatient therapy. They can help with a wide range of behavioral health issues including addiction as well as depression and PTSD. They offer treatment for adolescents and adults.

Keep in mind that this facility doesn’t specialize in addiction, and they don’t have intensive addiction treatment programs like residential rehab or intensive outpatient programs. This is individual therapy with some group therapy options. A structure like this may be helpful for ongoing support in the later stages of your recovery journey or if your addiction is very mild. But a lot of people need a more intensive treatment program in the early stages of recovery when you’re at the highest risk for relapse. If that’s the case for you, then Avera Health does have these programs at other locations, so your counselor here can help set you up with those programs.

Latest Reviews

Lee Elmo Olson
1 month ago on Google
1
Everytime I have came to this establishment, I have made an appointment, been told they don't do appointments after sitting there for 45 minutes, sitting another 30 minutes after seeing a nurse, and my daughter can't even get in until 2 hours after her scheduled appointment. The front end ladies are the only establishments saving grace. The doctors and other ladies are absolutely awful. We have only had one good doctor in our trips here. Will never be coming back, we will be driving an hour away for care from now on since this establishment doesn't understand what care is. Worst experience we have ever had at an Avera before. DR. DIERKS IS THE ROLE MODEL FOR ALL CARE PROVIDERS.
Response from the owner3 days ago
Thank you for swiftly bringing this to our attention. Our goal is to deliver a positive experience. Please reach out to us via www.Avera.org/ReviewHelp at your earliest convenience, so that we can follow up with you directly. Thank you.
Andrew G
1 month ago on Google
5
Dr. Hillman is a wonderful doctor whom I just started seeing at Avera in Worthington. She is kind and takes time with me to figure out meds and what will work the best for me and my situation. I'm so glad to have her as my physician!
Response from the owner3 weeks ago
Thank you for the nice feedback, Andrew! We'll make sure that your kind words reach our team. Take care!
Wild One
1 year ago on Google
4
Dr.Visit
Response from the owner3 weeks ago
Thank you for the feedback. There's always room for improvement, and we hope that your next visit will be five-star worthy!

Location

Accepted Insurance

Access Family Medical Clinic and Avera Medical Group Worthington works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Rehab aftercare programs provide robust, wraparound care for clients who have completed detox and/or intensive inpatient rehab. Their services may vary widely, but typically include peer coaching, relapse prevention support, 12 step program induction, career counseling, and related community reintegration services. The client's case manager and recovery team coordinates with the client to identify the rehab aftercare services they need to promote their sustained sobriety.
24-hour icon24-Hour Clinical Care
When individuals first enter rehab, they may be malnourished due to substance use. They may also suffer from illness, organ damage, or other medical issues. 24-hour clinical care in Minnesota provides on-call staff who can monitor these conditions and provide appropriate treatment 24/7. This setting helps individuals who need substance use disorder treatment get the physical as well as psychological support they need.
medically-assisted-detox iconMedically Assisted Detox
Withdrawal from alcohol and drugs can be uncomfortable - even dangerous - without the proper medical supervision. The safest way to remove addictive substances from your body is with a medically supervised detox where a team of on-site medical professionals can monitor your health and progress 24/7, then administer medications (like Suboxone or Vivitrol) if necessary to mitigate symptoms of withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug addiction is defined as an inability to stop using drugs even though it causes negative consequences in your life. Drug rehab in Minnesota provides treatment for drug addiction in a variety of settings including inpatient treatment and outpatient treatment.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Substance abuse leads to poor dietary choices and vitamin deficiencies. To address these issues, many drug rehab programs in Minnesota include nutrition therapy. You'll learn about the right foods to eat to support recovery and develop a plan for long term success.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • private iconPrivate Setting

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Minnesota

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (507) 372-2921
Building icon

1216 Ryan's Road
Worthington, MN 56187

Fact checked and written by:
Nikki Wisher, BA
Edited by:
Kerry Nenn, BSW

Reviews of Access Family Medical Clinic and Avera Medical Group Worthington

3/5 (20 reviews)
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Reviews

1

Tried to walk in and get an appointment. They didn't even try to write me in even after I gathered the courage to seek help and explained to them that I really needed someone to talk to at that moment.

Reviewed on 2/27/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (19 reviews)
Lee Elmo Olson
1 month ago
1

Everytime I have came to this establishment, I have made an appointment, been told they don't do appointments after sitting there for 45 minutes, sitting another 30 minutes after seeing a nurse, and my daughter can't even get in until 2 hours after her scheduled appointment. The front end ladies are the only establishments saving grace. The doctors and other ladies are absolutely awful. We have only had one good doctor in our trips here. Will never be coming back, we will be driving an hour away for care from now on since this establishment doesn't understand what care is. Worst experience we have ever had at an Avera before. DR. DIERKS IS THE ROLE MODEL FOR ALL CARE PROVIDERS.

Response from the owner1 month ago
Thank you for swiftly bringing this to our attention. Our goal is to deliver a positive experience. Please reach out to us via www.Avera.org/ReviewHelp at your earliest convenience, so that we can follow up with you directly. Thank you.
Andrew G
1 month ago
5

Dr. Hillman is a wonderful doctor whom I just started seeing at Avera in Worthington. She is kind and takes time with me to figure out meds and what will work the best for me and my situation. I'm so glad to have her as my physician!

Response from the owner1 month ago
Thank you for the nice feedback, Andrew! We'll make sure that your kind words reach our team. Take care!
Wild One
1 year ago
4

Dr.Visit

Response from the owner1 year ago
Thank you for the feedback. There's always room for improvement, and we hope that your next visit will be five-star worthy!
Matt Fueston
1 year ago
5

Many of the people posting negative comments are not complaining about Avera, they are complaining about a particular doctor. The trick here, as it is in every clinic in the country, is getting a doctor (what we used to call a GP I guess) that's right for you. I have Dr. Lilgaroth, she is great, so I gave 5 stars. My wife has had bad experiences in the past with so many male drs (the old "you're a woman & I'm both a man AND a doctor, so I'm gonna ignore what you say") that she finally demanded a female doctor, and that happened to work out great for her. Gender may not have been the reason, she may just have got a great dr-- the important thing is, my wife was comfortable with her. When her female dr retired, she ended up with a male dr (Dr Gunderson, I believe?) and she says he is great. Ya just gotta shop around and get a doc that is a fit for you-- that is true of any clinic, not just Avera. But I've also had pretty much all positive experiences with other parts of the clinic-- reception, labs, nurses, Avera hospitals, even the money people. (Btw, I'm not a nice guy or a pollyanna; I am by nature an extremely demanding pain in the, uh, rear.)

Response from the owner1 year ago
We appreciate the review, Matt. Our team is always ready to deliver the quality care that we're known for. We wish you all the best & we're only a phone call away whenever you need us.
Rebekah Hansen
1 year ago
5

I wouldn't give you 10 cents for most of the yahoo doctors and nurses here. However, I have nothing but good things to say about Dr. Lilagroth. She is phenomenal. She listens, takes her time, and she actually does what's right. You don't feel like you're being run through a headgate like an animal. She isn't in and out. She listens completely and helps the best she can. You might have to remind her of a few things or be patient as getting in to see her takes time but she is awesome.

Response from the owner1 year ago
When it comes to your health and well-being, we aim to provide only the best quality care and expertise. You can always count on us whenever you need our services, Rebekah. Take care!
Turd Ferguson
1 year ago
1

I guess if you ain't first your last! Which doesn't even makes sense because you can be 2nd, 3rd, heck you can even be 5th. We (my wife and I plus 4 month old baby) showed up at 11:27, the hours on this Sunday were 11-2. We were 5th in line. I watched everyone after us go in front of us. I even watched a person who showed up 40 minutes after us go ahead of us. There was an individual who was in and out twice before us, even left and came back in different clothes. We started out 5th and ended up dead last at 19th, keep in mind we were just there for tamiflu for simple influenza a. We might as well have turned off the lights and locked the place up because we left at 2. The icing on the cake was noone in town had tamiflu (the one and only reason we were there) it just makes me wonder about all the people that we're in front of use. Very disappointed, it's our first and last time there.

Response from the owner1 year ago
Thank you for providing a detailed description of your experience. We appreciate your feedback, and will review it internally. Please reach out to us via our form if you would like us to reach out to you directly. www.Avera.org/ReviewHelp
Marni Larsen
2 years ago
1

After making me wait over an hour Dr Gaines came in and started yelling (yes , yelling ) at me that I hadn t followed thru with my appts and had done nothing but waste his valuable time so he could not do my surgery as scheduled . Since I had gone to every appt he had requested I was confused . Turns out due to staff shortages the hospital had told him he had to reschedule his surgeries and he was frustrated and took it out on me . Will not go back the Dr is very unprofessional and a raving lunatic .

Steven Taylor
2 years ago
5

Ok

Response from the owner2 years ago
Thank you for the five-stars, Steven! It's good to know that you had a good experience during your visit. We're here for you whenever you need us!
Carmen Martinez
2 years ago
1

My primary did not help me. She blamed me in the end and wrote rude comments on my record. I called to leave a complaint and they proceeded to hang up on me. Went to Sanford, and got mostly what I needed in the first day then what I patiently waited to get in Avera in the last 2 years. If you have complicated conditions and want to be heard, don't go here.

karla dummer
2 years ago
1

Jodi Walterman
3 years ago
1

I have several Dr's there and not one of them have a brain, wonder if a license?!?! If you need care. DO NOT GO THERE!!! They aren't even aware of anxiety triggers, common illnesses, they must have on resume/app, are you challenged?? Yes, well your hired. From one side of building to the other.

Danielle Walterman
3 years ago
1

I wish I could give a lower score. Put through test I didn't need called a lier made to feel worthless. Please go anywhere else. I was lied to about things done I was told I was wrong when I know my body. What a joke don't go please.

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