Access Family Health Society

152 W Lincoln Hwy
Chicago Heights, IL 60411

About Access Family Health Society

Access Family Health Society, located in Chicago Heights, Illinois, provides a comprehensive array of primary care and mental health services, including substance use disorder treatment. Their programming is for men and women aged 18 and over.

Access Chicago Heights offers outpatient treatment services.

Outpatient treatment programming is a more flexible approach to addiction treatment that is a step down from partial hospitalization programs and intensive outpatient programs. This service provides continued support for addiction recovery through individual therapy, group therapy, and educational classes on addiction and recovery. Medications may be managed and for those in need, trauma support may also be offered. The goal is to continue to move toward a life of recovery and a suitable aftercare treatment plan that allows for reintegration back into society.

Individual therapy creates the space to explore the psychological challenges associated with the addiction. With the help of a professional, individuals are given the space and direction to talk about and process their emotions. Often this includes unresolved trauma, anger, depression, anxiety, and the need for more control or autonomy in life.

Latest Reviews

Angel De Quen
1 month ago on Google
2
They never have appointments Available at this location. Everytime I call they schedule me 4-5 months out and I have to go to the ER. The attitudes are poor but it s Illinois so that s normal !
Response from the owner3 weeks ago
Thank you for taking the time to leave your feedback. It s important to us that our patients are taken care of and as we continue to work towards improvement, we would like the opportunity to resolve this issue with you directly. Please email ACCESSFeedback@achn.net at your earliest convenience and someone will contact you shortly.
Adonna Waller
1 month ago on Google
5
This Is An Amazing Facility, The Staff Are All Very Professional And Very Kind. They Are Very Knowledgeable And Helpful And Willing To Help You With Anything You May Need, I Will Definitely Be Returning.
Response from the owner3 weeks ago
Thank you for taking the time to leave your feedback and for making ACCESS your medical home. We will share your positive comments with your care team!
Lourdes Munoz
2 months ago on Google
5
Response from the owner3 weeks ago
Thank you for taking the time to leave your feedback and for making ACCESS your medical home. We will share your positive comments with your care team!

Location

Accepted Insurance

Access Family Health Society works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) enable clients to receive high-level care while living at home. Clients may choose to enter IOP instead of enrolling in inpatient care post-detox or they may transition from an inpatient rehab into IOP. Intensive outpatient treatment involves multiple therapeutic sessions per week and includes a combination of psychotherapy and addiction and recovery education. Many programs also offer medication assisted treatment (MAT) and/or holistic therapies, such as acupuncture and massage.
aftercare iconAftercare Support
Rehab aftercare programs provide a full continuum of care for clients who are exiting inpatient treatment. Though outpatient care is often considered an element of drug rehab aftercare, services typically continue for the remainder of the clients' life and long after formal treatment is completed. Clients work with their case managers and care team to formulate a customized portfolio of medical, mental health, and social service resources designed to evolve as the client's needs change.
sober-living iconSober Living Homes
Living in a sober living home in Illinois is a lot like living in a traditional home. Everyone must contribute to household chores and maintenance. All residents must work and pay rent. Individuals can mostly come and go as they please, but they must be home before curfew. Most men's and women's sober living homes also host house meetings where they resolve disputes, assign responsibilities, and welcome new residents.
heart-hands iconIntervention Services
Loved ones can utilize a drug intervention in Illinois to help with addressing a family member's problematic substance use. The goal of the intervention is to educate the individual about the negative effects of their substance use and encourage them to accept professional treatment. Intervention services can help families initiate this conversation and plan appropriate follow-up care, such as inpatient or outpatient rehab.
medically-assisted-detox iconMedically Assisted Detox
During the medically supervised detox process, licensed medical professionals monitor your vitals and administer medications meant to help alleviate the physical symptoms of withdrawal. The process can take between five and seven days, although the actual length depends on your individual needs. In most cases, medically assisted detox is partially, if not fully, covered by insurance.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

If you engage in cognitive behavioral therapy in Illinois, your therapist will work with you to change your thinking patterns. You'll learn how to recognize faulty thinking and develop skills to deal with stress without using substances.

Dialectical behavior therapy in Illinois typically involves keeping a diary to track actions and emotions. Your therapist will use this diary to determine what to focus on during each session. In addition to individual sessions, you'll also attend group meetings where you are trained in coping skills.

Men and women in Illinois learn to recognize their strengths and capabilities within a group therapy setting. This helps to boost their self image and self confidence as they work toward overcoming addiction and building a healthier life. Group therapy is a perfect environment for you to see successful recovery behaviors and become inspired to manage your addiction.

During one on one therapy sessions for drug and alcohol addiction, you and your therapist work collaboratively to develop effective relapse prevention plans and improve your self awareness. This helps address your specific needs, including the effectiveness of several evidence based treatment modalities that may work best for you.

Motivational interviewing in Illinois is person centered and collaborative. This method allows the therapist to come alongside the client to address the issue of ambivalence toward change. By listening and reflecting, the therapist helps the client see the need for change and commit to making changes.

Trauma therapy provides you with a safe and supportive environment so you can address a traumatic experience. Your therapist helps guide you to understand your emotional, mental, and physical responses while developing healthier coping skills. This helps to improve your emotional resilience and ability to function in the community.

During couples therapy in Illinois, you may work on a variety of relationship challenges. Couples therapy can address topics such as finances, children, health, addiction, intimacy, external stressors, and family relationships. You'll develop tools to address these types of challenges in healthy ways.

Family therapy helps to rebuild trust and strengthen relationships that have been affected by addiction. Therapists use guided interventions to help families improve their interactions and address underlying issues that impact their relationships. This helps create a supportive atmosphere for the recovery process.

The use of nicotine replacement therapy in Illinois supplies your body with a small, controlled dose of nicotine without exposing it to the other harmful chemicals in cigarettes. This dose reduces withdrawal and satisfies cravings, so you can wean yourself off nicotine use.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Illinois

Contact Information

Phone icon (708) 754-9687
Building icon

152 W Lincoln Hwy
Chicago Heights, IL 60411

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Reviews of Access Family Health Society

3.2/5 (141 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (141 reviews)
Angel De Quen
1 month ago
2

They never have appointments Available at this location. Everytime I call they schedule me 4-5 months out and I have to go to the ER. The attitudes are poor but it s Illinois so that s normal !

Response from the owner1 month ago
Thank you for taking the time to leave your feedback. It s important to us that our patients are taken care of and as we continue to work towards improvement, we would like the opportunity to resolve this issue with you directly. Please email ACCESSFeedback@achn.net at your earliest convenience and someone will contact you shortly.
Adonna Waller
1 month ago
5

This Is An Amazing Facility, The Staff Are All Very Professional And Very Kind. They Are Very Knowledgeable And Helpful And Willing To Help You With Anything You May Need, I Will Definitely Be Returning.

Response from the owner1 month ago
Thank you for taking the time to leave your feedback and for making ACCESS your medical home. We will share your positive comments with your care team!
Lourdes Munoz
2 months ago
5

Response from the owner1 month ago
Thank you for taking the time to leave your feedback and for making ACCESS your medical home. We will share your positive comments with your care team!
J. B.
2 months ago
5

My wife and I have been going to Family Health society in Chicago heights for over 10 years. The staff in clinic are exceptional. The Doctors have changed over that time but they have all been the best. They have respected our requests and kept us in good health. They have recently helped me a lot when my wife became bedridden with telehealth visits..The only downfall is trying to get someone on the phone unless you want to make an appointment. You get routed to a call center and the operator follows a script that asks the same nonsense and will not transfer you until they feel good and ready.

Response from the owner1 month ago
Thank you for taking the time to leave your feedback and for making ACCESS your medical home. We will share your positive comments with your care team!
Christopher Mendez
2 months ago
5

Today I was seen in office today by Mejd I really liked how attentive he was to all my concerns and how promptly I was able to get an appointment being that it was the same day appointment. Medical assistant Francesca was very pleasant and was very nice throughout the whole process would really recommend this health center to family friends. And also to Claudia to be able to draw my labs even though it was almost the end of the day!!

Response from the owner2 months ago
Thank you for taking the time to leave your feedback and for making ACCESS your medical home, Christopher. We will share your positive comments with your care team!
Milennys Velasquez
2 months ago
1

I do not recommend it at all, they do not give priority to their patients and have no consideration when scheduling appointments for my son.Terrible treatment from the staff

Response from the owner2 months ago
Thank you for taking the time to leave your comments. It is important to us that our patients are cared for, and as we continue to work to improve, we would like the opportunity to resolve this issue with you directly. Please email ACCESSFeedback@achn.net as soon as possible and someone will contact you. Gracias por tomarse el tiempo para dejar sus comentarios. Es importante para nosotros que nuestros pacientes sean atendidos y, a medida que continuamos trabajando para mejorar, nos gustar�a tener la oportunidad de resolver este problema con usted directamente. Env�e un correo electr�nico a ACCESSFeedback@achn.net lo antes posible y alguien se comunicar� con usted.
Jennifer Burner
3 months ago
5

The employees at Access are all outstanding! I have been coming to Access for over 21 years. The receptionist, nurses, nurse practitioners and doctors, coordinators, are always helpful showing genuine care about your health care.Thank you to the entire staff of Access for consistently, going above and beyond your pay grade to treat patients with kindness and care! Please give them all a raise or at least a free lunch from a nice restaurant! Much love and gratitude,Jennifer Burner

Response from the owner3 months ago
Thank you for taking the time to leave your feedback and for making ACCESS your medical home. We will share your positive comments with your care team!
Alondra Gonzalez
3 months ago
5

I went there yesterday, and the 2 ladies in the front were so sweet and welcoming!!! Everyone working there was lovely and very professional. Would definitely recommend going!!!

Response from the owner3 months ago
Thank you for taking the time to leave your feedback and for making ACCESS your medical home. We will share your positive comments with your care team!
Ashley Oliver
3 months ago
5

Went to talk with Karen, and she was so nice and great listener. Felt very welcomed in her office !!

Response from the owner3 months ago
Thank you for taking the time to leave your feedback and for making ACCESS your medical home. We will share your positive comments with your care team!
Jessica Gomez
3 months ago
5

This dr office was recommended to me by a co worker and she did not lie when she said their place was the best. I was accommodated by the front desk to see provider Alkurdi and he listened to all my medical concerns and is helping me to stay healthy. The medical assistant was very thorough and did not rush to get my vitals like other places I ve been to before. Definitely my new dr office and will recommend to more friends and family.

Response from the owner3 months ago
Thank you for taking the time to leave your feedback and for making ACCESS your medical home. We will share your positive comments with your care team!
Jeff Linten
4 months ago
1

Slum clinic with terrible administration and thoughtless inconsiderate doctors

Response from the owner4 months ago
We value your feedback and are sorry you were unhappy with your experience. We continue to work towards improvement and will be in touch soon. If you have additional details to share, please email ACCESSFeedback@achn.net and someone will follow up with you.
Dawn Edwards
5 months ago
5

Today 5/21/24 was my first visit with Access. I am so pleased with the kindness and understanding of all my needs. My team went above and beyond to make sure all my questions and concerns were addressed. I m so grateful to have them as my care team.

Response from the owner5 months ago
Thank you for taking the time to leave your feedback and for making ACCESS your medical home. We will share your positive comments with your care team!
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