Access Behavioral Health Services

Nampa, Idaho

3307 Caldwell Boulevard
Suites 103-104
Nampa, ID 83651

(208) 465-4833

About Access Behavioral Health Services

Access Behavioral Health Services, located in Boise, Idaho, is an outpatient mental and behavioral health care facility for youth and adults. They offer a full continuum of addiction treatment programs, including dual diagnosis treatment and specialized tracks for specific demographics.

Access Behavioral Health Services provides outpatient mental health and addiction recovery programs for youth and adults in Boise, Idaho. Treatment options include medically supervised ambulatory detox, intensive outpatient programs (IOP), general outpatient programs (OP), and aftercare programming. They also offer specialized services for children, adolescents, young adults, seniors, persons with hearing impairments, and persons with co-occurring addiction and mental illness.

Medically Supervised Ambulatory Detox
Clients undergoing ambulatory detox receive robust medical supervision and may be prescribed FDA-approved medications to ease withdrawal symptoms and prevent potentially serious complications.

Intensive Outpatient Program (IOP)
The intensive outpatient program (IOP) is designed for clients requiring high-level supervision and support, including those in early recovery, those stepping down from inpatient care, and those at an elevated risk of relapse. Medical and mental health assessments, personalized care planning, and comprehensive case management are included for all clients. Clients also engage in intensive individual, group, and family counseling that draws on proven modalities, including CBT and DBT. The program promotes clients’ sustained sobriety through age-specific, recovery-focused life-skills training that addresses topics such as coping, self-care, and relapse prevention.

General Outpatient (OP) and Aftercare Services
The general outpatient program (OP) and aftercare services ensure a complete continuum of care aligned with clients’ evolving needs. This treatment may include step-down support, vocational and academic training, housing and employment assistance, and referrals for medical, mental health, and social service programs.

Accreditation and Payment
Access Behavioral Health Services is licensed by the state of Idaho and accepts private insurance, military insurance, Medicare, Medicaid, sliding-scale payment schedules, and self-pay. Financial aid is available.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicaid iconMedicaid
  • medicare iconMedicare
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

intensive-outpatient iconIntensive Outpatient

Clients in an intensive outpatient program (IOP) are typically in early recovery or are at an elevated relapse risk. This includes those who are exiting detox or inpatient care, those in crisis, and those who have chosen IOP in lieu of hospitalization. Intensive outpatient treatment involves a minimum of nine and a maximum of 20 treatment hours weekly. Most rehabs offer a variety of services, including medication assisted treatment (MAT), addiction counseling, recovery-focused life skills training, and holistic therapies.

medically-assisted-detox iconMedically Assisted Detox

Medical detox is the process of removing addictive substances from your body in a medically supervised setting. With the aim of keeping you as safe and comfortable as possible, a team of licensed medical professionals monitors your vitals and may provide medications if needed to alleviate any withdrawal symptoms. Medically assisted detox is generally partially covered by most private insurance and insurance plans under the Affordable Care Act.

User icon Programs

Teen Program

adult-program iconAdult Program

men iconProgram For Men

women iconProgram For Women

young-adult iconYoung Adult Program

Child Program

Seniors Program

House check icon Settings & Amenities

  • home-setting iconResidential Setting

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Phone icon Contact

Phone icon (208) 465-4833
Building icon

3307 Caldwell Boulevard
Suites 103-104
Nampa, ID 83651

Call Now - Help is Available
Get Help Now - 208-231-1751
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Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW

Reviews

2.06 (31 reviews)
Rehab.com icon Rehab.com (2)
Google icon Google (29)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
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Value for Cost
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Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
5

Thanks to all the staff for how amazing they were with me! So kind and helpful. I would definitely recommend going to this office.

Reviewed on 3/13/2019
1

So unprofessional and a horrible place i will never go again!!!

Reviewed on 2/11/2019
Overall Experience
Date Submitted

Google Rating

darkknight prepper
2 months ago
1

if you have the ability to go somewhere else you should. This place is disorganized, uninviting, and the worst facility of its kind that I've ever seen. Good luck.

Response from the owner2 months ago
Dear darkknight prepper, We're truly sorry to hear about your disappointing experience with us. Providing a welcoming and well-organized environment is a top priority, and we regret that we fell short of your expectations. We take feedback like yours seriously and have taken the opportunity to address these issues directly. Access staff heard you and acted! Our lobby areas are now a space to feel comfortable and cared for, our staff has increased implementation of structure and procedure to provide the most efficient and smooth experience for all our clients. Thank you for bringing this to our attention, and we hope you'll give us another chance to provide you with the quality experience you deserve. Sincerely, Rixa Monreal, Clinic Manager, Access Behavioral Health Services
Altenachka Klassnaya
2 months ago
5

Phenomenal agency, amazing and helpful staff. Had great experience at ABHS

Response from the owner2 months ago
Thank you so much for your kind words and for taking the time to leave us a five-star review! We re thrilled to hear that you had a great experience at Access Behavioral Health Services and that our staff was able to provide the help and support you needed. Your feedback is incredibly motivating for our team, and it reinforces our commitment to providing the best possible care and service to all our clients. If there s anything else we can do for you, please don t hesitate to reach out. We look forward to serving you again in the future!
Flor Gaona
2 months ago
1

This place is the absolute worst in working with clients. They schedule appts for you without making sure they work for you. They forget to complete necessary paperwork or items needed to continue with CBRS services and then make every excuse in the book for not doing so. In addition they fail to work with their clients on scheduling and insist they are trying when in reality they do not care. Ashton a CBRS worker lies about what he says to clients and then makes it seem like they don t know what they are talking about even though we have it in text. Katelyn is rude and very disrespectful when issues are brought to her attention and will accuse you of being hostile. To top it off they change the CBRS appts without consulting with the client and then refuse to make it work to the point where services are not being provided. I would stay away from this place and look elsewhere. At this point we are without services due to them refusing to work with the client.

Response from the owner2 months ago
We are very sorry you ve had a negative experience with our agency. We do our best to accommodate everyone s schedules and address every concern we receive, however; solutions do not happen over night and we are constantly working towards improving how we deliver care to our clients. We would like to continue working with you to come up with a solution that works for everyone so services can continue. Please reach out to us at your earliest convenience. (208)338-4699
Sarah Sheeter
2 months ago
1

Jessica is one of the rudest people i ve ever spoke to. Total biatch and won t let me even speak to MY provider. Will never suggest access to anyone who wants actual help

Response from the owner2 months ago
Thank you for sharing your feedback. We apologize if you felt our interaction was not up to your expectations. However, it is important for us to adhere to our policies to ensure the best care and service for all our clients. Jessica's role is to ensure these policies are followed strictly, including the proper protocol for contacting providers. We understand this can sometimes be frustrating, but these measures are in place to protect the our providers very busy schedules so they can focus on the well-being of all our clients. We assure you that our administrative staff provide thorough messages to providers. We would be happy to discuss your concerns further and see how we can better assist you within our guidelines. Please feel free to reach out to me directly at (208)338-4699 x 117. Thank you for your understanding. -Respectfully, Robert Andrews - Clinic Manager
RcTtOuChEd 1
5 months ago
1

A mental health chop shop. Was referred here by my GP for med mgmt last year. On 1st appointment, I asked for a reevaluation of my condition and was given the run around and prescribed my usual meds. Same with 2nd appt. On 3rd appt, I again asked for a reevaluation and was given the run around again BUT this time was switched to a different medication which triggered a month long depressive episode while building up new med. Now today I realized I was taking my last pill and wondered why my pharmacy hasn't filled my script. I had no refills available so I called Access Behavioral at 9am to re-up and left message because no one answered. At 3pm they finally returned my call to say I need another appointment to re-up my current med. This is normal every 6 months, but in this case, it's only been 3 months. So I made the appt and asked for a partial refill to get me thru. Was told I'd be texted. It's now 515pm and they're closed. No text. No meds. Re-up appointment made 3 months early in a transparent attempt to pad clinic revenue. After reading the other reviews here, I think it's time I lodge a complaint with the medical board for their incredibly substandard practices.

Response from the owner5 months ago
Thank you for bringing this to our attention. We're sorry to hear about your experience and appreciate your feedback. We strive to provide excellent service, and we apologize if we fell short. We'd like to learn more about your concerns and see how we can make things right. Please reach out to us directly so we can address this matter promptly. Feel free to reach me at (208) 465-4833 ext 222 or our Boise clinic Manager, Robert A at (208) 465-4833 ext 117. -Rixa M, Nampa Clinic Manager
Justin Wells
8 months ago
5

Call aheads for appointment times are always a day before the appointment to remind you. They have great counseling and med management opportunities. Would recommend

Response from the owner8 months ago
Justin, Thank you so much for taking the time to share your positive experience with our clinic! We're thrilled to hear that our appointment reminders have been helpful for you, and we're glad to know that you've found our counseling and med management opportunities beneficial. Your recommendation means a lot to us, and we appreciate your trust in our services. If there's ever anything more we can do to support you, please don't hesitate to reach out. We look forward to continuing to provide quality care and assistance. Thank you again for your kind words! Best regards, Robert Andrews - Clinic Manager
Angelina Martinez
9 months ago
1

Honestly this place is absolutely horrible Jessica Ruzo however her name is spelled was treating me like a criminal she shut me down for a therapy apt I had scheduled with her when I didn't feel safe giving her my address because how aggressive she was coming off which she already had on file by the way they legally have to have it? But hung up on me laughing, unbelievable.

Mary Jackson
10 months ago
4

Response from the owner2 months ago
Thank you for rating us with four stars! We re glad to see you had a positive experience with our agency. If there s anything specific that stood out to you or areas where you think we could improve to get five stars, we d love to hear your thoughts. Your feedback helps us continue to provide the best service possible. We appreciate your support and hope to have the opportunity to serve you again soon! -Robert Andrews - Boise Clinic Manager
Sarah hawker
11 months ago
1

Lilian Fierros
1 year ago
1

Chris Gawka and Shawna Kuehne are highly unethical and unprofessional nurse providers, seriously, Chris Gawka had toe audacity to waste my previous time and the outcome of my one meeting with this clown was for him to tell me to to go to another clinic for med management, what a joke. Cannot emphasize this enough, avoid these two providers, or don t. It s a your own risk. I only ever leave reviews when I feel like it s a social responsibility and a public service, don t take my review lightly. Seriously, save yourself the unnecessary stress.

Response from the owner1 year ago
Hello Lillian, Sorry to see that you had a negative experience. Please feel free to reach out to myself (Robert) or Tabitha to discuss what must have happened so we can best address it.
Leslie Maggard
1 year ago
1

Horrible company to work for. They are unorganized, and their throw their employees in the deep end with out properly training them, then proceed to blame the employees when management can't do their job. You don't want to work here trust me!

Stabmouth
2 years ago
1

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