A New Leaf – Health Services

868 East University Drive Mesa, AZ 85203
Outpatient
A New Leaf - Health Services AZ 85203

About A New Leaf – Health Services

Prisoner Reentry Programs - Arizona Women's Education and Employment is a counseling clinic located in Phoenix, AZ. Prisoner Reentry Programs - Arizona Women's Education and Employment specializes in the treatment of mental health.

A New Leaf believes that everyone deserves to be healthy and happy. Promoting the development and well-being of children and families through inpatient care and community behavioral health services help make this possible.

A New Leaf’s After School Program provides children and young people a chance to participate in fun and instructive learning activities, games, challenges, behavioral therapies and other life-skill building activities. Located in Mesa and Glendale, the after-school program is popular among parents who can see a significant increase in learning and awareness once children participate in the program.

Latest Reviews

Amanda Wood
4 days ago on Google
1
Literally a building that when you enter .... they have no Resources, very little knowledge of resources, and we were literally told, "we don't help people here, we are just an office"..... then why have the doors open to the Public. It's this particular location that we experienced this... not ALL New Leaf locations.
Niecy Catz
5 months ago on Google
1
I was placed at Phoenix Bridge at the old sleep Inn. I was only there for 2 weeks, but what a nightmare. The first day I was there I was walked in on while I was dressing, a week later was told my partner "stinks" and everyone thinks so, so they will kick us out. Then after two weeks, this same, young, African American man knocks on my door and we say we're here, but that was not good enough, he had to knock again and make sure we opened the door wide so he could see in the room, but that wasn't good enough, he stuck his foot in my door and got in my face in a threatening manor and yelled at me, saying I'm lucky he doesn't just go up in my room.He then comes back with two officers and most of the staff to kick us out in 110 degree heat for 3 days for no reason. I had two little dogs and when we were out on the sidewalk, we asked for water which they refused. Because one on my dogs was recovering from an illness, he overheated and died from this interaction.They knock on your door 4X a day and sometimes there are knocks and no one is there. I think they are messing with your head. They kept saying it's part of the program, but never could quite figure out what the program was, except maybe to break your spirit.Absolutely horrendous organization. I could go on and on.
Jacob
6 months ago on Google
5
Very helpful, nice, and very caring. Thanks so much for your help.
Response from the owner5 months ago
Hello Jacob, thank you so much for the positive feedback!
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.4 / 10

Location

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Rational Behavior Therapy (RBT) is a form of cognitive behavioral therapy meant to be short-term and comprehensive. It was intended to help clients become more self-sufficent and move forward without the need for expensive, ongoing therapy. It includes an emotional self-help method called “rational self-counseling,” the purpose of which is to give clients all the skills needed to handle future emotional issues by themselves, or with significantly less professional help.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 1795

Contact Information

Phone icon (602) 223-4333
Building icon

868 East University Drive
Mesa, AZ 85203

Reviews of A New Leaf – Health Services

3.4/5 (112 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

3.4 (112 reviews)
Amanda Wood
4 days ago
1

Literally a building that when you enter .... they have no Resources, very little knowledge of resources, and we were literally told, "we don't help people here, we are just an office"..... then why have the doors open to the Public. It's this particular location that we experienced this... not ALL New Leaf locations.

Niecy Catz
5 months ago
1

I was placed at Phoenix Bridge at the old sleep Inn. I was only there for 2 weeks, but what a nightmare. The first day I was there I was walked in on while I was dressing, a week later was told my partner "stinks" and everyone thinks so, so they will kick us out. Then after two weeks, this same, young, African American man knocks on my door and we say we're here, but that was not good enough, he had to knock again and make sure we opened the door wide so he could see in the room, but that wasn't good enough, he stuck his foot in my door and got in my face in a threatening manor and yelled at me, saying I'm lucky he doesn't just go up in my room.He then comes back with two officers and most of the staff to kick us out in 110 degree heat for 3 days for no reason. I had two little dogs and when we were out on the sidewalk, we asked for water which they refused. Because one on my dogs was recovering from an illness, he overheated and died from this interaction.They knock on your door 4X a day and sometimes there are knocks and no one is there. I think they are messing with your head. They kept saying it's part of the program, but never could quite figure out what the program was, except maybe to break your spirit.Absolutely horrendous organization. I could go on and on.

Jacob
6 months ago
5

Very helpful, nice, and very caring. Thanks so much for your help.

Response from the owner6 months ago
Hello Jacob, thank you so much for the positive feedback!
Wes N
6 months ago
1

Hard to contact

Response from the owner7 months ago
Wes, we do our best here at A New Leaf to give everyone a positive experience in our programs. If there is anything we can do, please reach out at 480-969-4024 to share more feedback.
Tiesha Lanier
7 months ago
1

I thought I was ok when I moved to new leaf hotel at sleep inn behind the airport but I ve been experience bullying by staff their and other people also have too..do to I already have two jobs and got a appointment with rapid rehousing to start looking for my place..the new leaf staff put me and other people out just because they feel they can..I go to work everyday and and mind my business until the staff wants to bully me for no reason.. so I spoke up and it never gets handled..it lead me to be back homeless and I m asking for a reason to why I m getting put out they giving me no reason to do so..no one wants to get bullied by people who s supposed to help them and they are not helping me..I ve helped myself..the staff is out of control in that place and I need help..I don t have money to spend on hotel rooms and food..when I should be saving up so when I get ready to live back on my own..the staff really is wrong and no one is doing anything about it..got so bad to the point they constantly will call the police on you for no reason and all the police will tell us to do is record everything..which I did because these people/staff do not go by the book on their own rules..it s the weekend and they know I can t get any help to call anyone about this..ITS REALLY OUT OF CONTROL IN THAT PLACE..someone needs to help us..adding a update on 4/5/2024 because I don t know why y all felt the need to comment on my review and lie about making sure everyone is good..play with someone else because I m not gonna sit here and act like I don t see y all lieing and still be extra annoying to people..you people in new leaf do not help nobody and I have proof too/videos/receipts..I don t have no patience to play about my livelihood..yall made me spend money I don t have or my family and to know y all just was doing the whole helping the homeless all wrong and didn t care to correct it when I was asking you to..yall put me out and had no reason literally..so lie on someone else review..don t play with me please

Response from the owner8 months ago
Tiesha, we do our best here at A New Leaf to give everyone a positive experience in our programs. We will pass on your concerns about the Sleep Inn shelter. If there is anything we can do, please reach out at 480-969-4024 to share more feedback.
Amanda Banks
7 months ago
1

They're impossible to get a hold of. You'll never get through. Act like they care on paper but you literally will never get a hold of a live person. You have to call at certain times and pray to God you're the one that gets through. In 3 years I've literally never gotten a hold of anyone. Thanks for helping

Response from the owner8 months ago
Hello Amanda, and thank you for reaching out. We understand that it can be difficult to get through on the phone for assistance. A New Leaf receives thousands of calls for every call we are able to answer due to enormous community need. Due to the terms of the funding we are given to operate this program we simply do not have enough resources or staff to answer these calls. While we do assist thousands of Mesa residents with rental and utility assistance, many are not able to get assistance. Please continue calling, or contact 211 for additional options.
Gail Thornton
8 months ago
2

Trying to donate:; only 1 call back, no follow up.

Response from the owner9 months ago
Hello Gail! If you are looking to donate please call our Philanthropy office at 480-464-4648 and we would be happy to help.
Jeremy Short
8 months ago
5

New Leaf has been an absolute blessing to me and mine ! Thank you New Leaf staff !!!

Response from the owner8 months ago
Jeremy, thank you so much for the positive feedback, we do our best to make an impact in the community and make an impact for those in need!
Audrey Todd
8 months ago
3

It's not that they wouldn't have helped. It's that they had so many questions that I got scared. Either you are there to help or you're not. How about get us to safety first. Not all of us have thirty minutes to answer your questions. Now, since he stole my car too, I and my daughter are seperated and I'm sleeping on the light rail when I'm allowed to. He's still stalking me too. All these resources are always too full too. I can't get help anywhere. I'm sure many others don't have this problem but I do and it isn't a good feeling knowing you're alone and your daughter misses you. If there's room please let me know. I miss my little girl and I was told that it would be easier to get housing if I overdosed or was actively using or in jail. None of those are an option for me at the time. Who knows? Any more of this "help" and I may be soon.

Response from the owner8 months ago
Audrey, we do our best here at A New Leaf to give everyone a positive experience in our programs. We will pass on your concerns about the intake process. If there is anything we can do, please reach out at 480-969-4024 to share more feedback.
Rick Barreras
9 months ago
1

This is my first experience with this place. I came in as a homeless veteran asking to speak to a counselor. I had questions about how a homeless person is supposed to register a car ( so that they can go to work but they don't have a residential address so they can actually register a car in Arizona). The lady behind the desk seem very unknowlegable at all she could only tell me was that there was a huge waiting list and that I had to register online I've never heard of such a thing in any homeless shelter I've ever gone to; kind of ridiculous. I told her I wanted to ask a counselor about certain questions and the man behind the counter was very quick enough to say the word NO even though I didn't say a word to him I thought it was very rude there was no elaboration just "NO" as there is a huge waiting list and you have to register online I wouldn't recommend anybody wasting your time here it doesn't even seem like a legitimate service operated by any kind of non-profit maybe some money skimming going on who knows. Seems like the people here relate living in your car as not being homeless.

Response from the owner8 months ago
Rick, we do our best here at A New Leaf to give everyone a positive experience in our programs. We will pass on your concerns about car registration. You can always reach out to staff for support. If there is anything we can do, please reach out at 480-969-4024 to share more feedback.
Epiphany1882
9 months ago
1

Discriminates and retalitory. Vindictive, too. Tread carefully with these folks. Strongly recommend seeking other, more supportive, humane persons if you are seeking psychological services. I wouldn't recommend this place to anyone. After reviewing others complaints, and digging deeper elsewhere, may have dodged a bullet with this place, so to speak.Edit: In response to the owner, I made my feedback clear to you when I spoke my truth, and in return, you called the police on me with no justification what so ever. You rejected me in my time of need, and then revealed what is supposed to be confidential information to a law enforcement entity. Thankfully, I got a cop who wasn't a jerk. He also said you all were wrong for how you treated me. Funny, huh?

Response from the owner4 years ago
Hello, we at A New Leaf do our best to provide quality services to every client. If you would like to provide specific feedback or information, please contact us at 480-969-4024.
Maryann Anderson
1 year ago
1

Staff doesn't care.I was threatened and bullied for two weeks by clients.I had to buy locks boxes for my food and belongings. Still my lock boxes were broken into.Staff doesnt care.I asked for counseling, nothing.I went to main office for the healing for sexual assault survivors, yoga, etc. Nothing.I was put out 12-22-23.There was 3 open beds, including a bottom bed for over a week.Two top bunk beds 10 days open.You know how many women out there need those open beds?New Leaf cares about their jobs and their jobs only.Abusive staff, frigid and condescending.The supervisor stated I shouldn't sing or listen to music when everybody else is not so happy.I recorded clients threatening me.I recorded the supervisor and why she exited me.You should here this audio!!I went to the police dept to press charges against the client.I'm sending the recordings to DES, their State funders, to their local funders, to the police dept, and a certain Facebook I'm requesting an audit for Autumn House.Clients send your official complaints to: DES.New Leaf State funders.Google: Dept of Economic Security, Domestic Violence. You should see a phone number or info on where to sender info.New Leaf is not what you thinkI can prove it.That's why they don't want you to record.Shame on you, New Leaf.

Response from the owner8 months ago
Maryann, we do our best here at A New Leaf to give everyone a positive experience in our programs. We will pass on your concerns. You can always reach out to staff for support. If there is anything we can do, please reach out at 480-969-4024 to share more feedback with us.
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